Resound App Demonstration | Resound Smart 3D App Walk-Thru for iPhone

This Resound Smart 3D App Demonstration is a comprehensive guide to show you how to use the Resound Smart 3D App used for a variety of Resound hearing aids. To begin, at :19, step-by-step instructions are provided for how to download the Resound Smart 3D app from the App Store. At 1:05, open the Resound Smart 3D app and look over the Terms and Agreements. At 1:30, see how to pair your hearing aids to the app. Beginning at 2:25, the features of the Resound app explained, including adjusting volume control, changing programs, increasing noise reduction, and more. 8:56, learn how to see if your hearing aids are connected to your phone and app. 9:22, you will be able to locate your hearing aids on your map through "Find my Hearing Aids" should they become misplaced. In addition, the "Request Assistance" is explained to allow for remote adjustments and fine tuning. This convenient feature allows you to request assistance by describing the listening situation. Our office receives your request through the cloud and adjustments are made. From there, you will receive a notification that your new settings are ready for download on your phone and can be uploaded into your hearing aids. An overview is provided at 11:45 for concluding the tutorial.
After watching this video, if you have additional questions or would like more clarification, please contact our Houston or Lake Jackson offices, or you may visit us for additional information at: allisonaudiolo...

[@melvarobinson]

Thank you for this!! Please do an update on this app!

[@stevenj421]

Thanks for this very this helpful instruction Jana. I was looking for video exactly this. Oh, and thanks for all your help with my hearing aids, life is much better..

[@allisonaudiology]

Thank you so much!! I'm glad you found it helpful! 🙂

[@jimsomethingelse9493]

An *excellent* demo of the app. Thanks very much.

[@allisonaudiology]

Thank you so much!

[@Landis_Grant]

I use my finger tip to select. It’s much quicker than using a pen tip.

[@نبيلتوفيق-ب4ف]

هل يعمل هذا التطبيق على أجهزة الأندرويد

[@brentblake3744]

This is very helpful but is several years old. I just got my first pair of Resound aids and I like them a lot. I'm wondering if some of the settings you've covered here do not apply to all models. I think mine are pretty baseline, and I don't see the Speech Focus and Wind noise reduction settings under Sound Enhancer. Speech focus would be so good to have in a noisy environment, like restaurant. Thanks a lot.

[@allisonaudiology]

Good afternoon! There are different features available in different technology levels, with Speech Focus being one of them. I would consult with your hearing care provider to see if it's available in your technology and simply needs to be enabled, or if you'd like to consider a different level in order to have it. Once it's there and enabled, you will see it in your app.

[@brentblake3744]

Thanks so much for your reply. I'll contact my provider. @@allisonaudiology

[@ttakkatt40]

you need a hearing aid to hear the sound on this vid... otherwise very helpful

[@johnfoulkes-l7e]

What is the difference between this app, and the BeMore app?

[@allisonaudiology]

From what we can see, the BeMore app is for GN hearing aids outside of the US. The Smart 3D app is what you'll want for the latest Resound products, such as Nexia, Omnia, etc.

[@jeffreymccargar8121]

Lookn to play music that’s on my phone on Bluetooth speaker. I’ve connected to my speaker but it’s not working right. My speaker doesn’t go full volume like it did before I added and connected my new hearing aids.

[@allisonaudiology]

You may need to increase the volume on your phone or in the music window itself. The hearing aid connection shouldn't impact your Bluetooth speaker.

[@Victor-vf1fi]

Thank you for this review. It was very informative. Have you experienced any connectivity problems with iPhones? Are Android devices better?

[@allisonaudiology]

Thank you so much for your question. In our office, have found connectivity and use of the apps to be best with iPhones when it comes to Resound hearing aids. The integration with Apple products and Resound technology is easiest for the user when it comes to pairing, streaming, and accessing features in the app. It also allows for Live Assist, which gives you built-in real-time video access with your audiologist if you need adjustments made to your hearing aids. We’d love to know other questions you have regarding hearing healthcare. We’re here to be your resource! Take care! Dr. Austin

[@Victor-vf1fi]

@@allisonaudiology thank you for your help!!!

[@carldaniel3155]

Question... If you adjust the settings, do they stay at that exact setting - when you turn off your mobile or you forget to take your mobile out with you? Thank you

[@allisonaudiology]

Hi Carl, as you have probably experienced, when you turn your hearing aids off/on each day, the settings reset to where your hearing provider has them. If you prefer certain settings, you can let them know so they can be made permanent. Or if you have a variety of settings you prefer in certain situations, you can make them a 'favorite' in your app. We hope this helps!

[@abdelfettahsbai-fp1rc]

Please,Can we have one Démonstration speaking French.

[@allisonaudiology]

I'm sorry, we don't have anyone on our team that speaks French.

[@blakesheppard8304]

I got a replacement hearing aid, but the hearing aids themselves are not paired together. this makes it so you can only pair one hearing aid. Can i do this at home (pair them)? My hearing aid people cant see me for a month

[@allisonaudiology]

At this time, the aids do need to be programmed together so that each recognizes the other as a pair. Hopefully your hearing professional can get you in sooner!

[@blakesheppard8304]

@@allisonaudiology i was finally able to get them to pair it, it took a month to be able to see them.

[@allisonaudiology]

@@blakesheppard8304 We're sorry it took so long but know it was worth the wait!

[@peterhoffman8703]

Is it possible to check the battery level through the app?

[@peterhoffman8703]

Or any other way?

[@allisonaudiology]

@@peterhoffman8703 Yes, you can see your battery level on the app. Please keep in mind it is simply an approximation and not an exact percentage of remaining battery power.

[@mirzakamran368]

How to remove demo mode in smart 3D

[@allisonaudiology]

Good evening! We realized in receiving your comment we did not have a video dedicated to demo mode, so we created one just for this. Thank you again! The video for demo mode is here: kzbin.info/www/bejne/h4WUia2iqceUadE

[@rafaelpalacios7755]

IT doesnt with Android

[@allisonaudiology]

Most hearing aids struggle with connecting to Android. If you're looking for technology compatible with your Android, Phonak tends to be the most compatible as it uses a traditional Bluetooth connection. Hopefully this helps!

[@TiggyTabbycat]

it only is available on apple? not android??

[@allisonaudiology]

Hi! Yes - It is available on Android. Keep in mind, the controls like volume or programming adjustments are available. For our demonstration, we only had an iPhone available, so we didn't get to film an Android demo. That is something on our list for the future though!

[@Victor-vf1fi]

Apple is far superior apparently.

[@allisonaudiology]

@@Victor-vf1fi Yes, when it comes to hearing aid compatibility, Apple allows for far more functionality and reliability.

[@TiggyTabbycat]

Well it will be a few months before I can upgrade to apple again .. I won't know what to do with myself if I actually can hear anything.

[@allisonaudiology]

@@TiggyTabbycat Oh we hope you will be able to hear so much better! Keep in mind, starting with the hearing aids and adding in the Apple products later is a route we often take at our office. Starting sooner with amplification will allow you to ease into it. And most devices have a volume control on the unit itself, so it you would still be able to tweak volume in a pinch if needed.