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Пікірлер
@MicBergsma Күн бұрын
Yes! Thank you so much! 🎉❤
@cissydavis6293 Күн бұрын
I cant get the left aid to connect we have tried several times
@lelandchandler4265 11 күн бұрын
Mine still will not connect
@allisonaudiology 9 күн бұрын
If you're still having trouble, we'd recommend reaching out to your hearing care provider for in-office assistance.
@lelandchandler4265 4 күн бұрын
@@allisonaudiology Okay thank you they got me fixed up
@daviddenison2097 Ай бұрын
Got it. Thanks very much
@stevenj421 Ай бұрын
Thanks for this very this helpful instruction Jana. I was looking for video exactly this. Oh, and thanks for all your help with my hearing aids, life is much better..
@allisonaudiology Ай бұрын
Thank you so much!! I'm glad you found it helpful! 🙂
@garyyeomans2369 Ай бұрын
They’re no good if you have regular ear infections.
@davidkerfeld6618 Ай бұрын
I have my box plugged in so I know I have power but I can not get a green light only 2 blue lights an you help me with this issue
@allisonaudiology Ай бұрын
Unfortunately it's hard to troubleshoot in the comments. I would recommend contacting your hearing care provider or contacting Oticon directly at 855-400-9766. Hopefully they can get you real-time help and get you all set up.
@rfossella Ай бұрын
I have loss of hearing in my left ear. Additional issue in my left ear is that sound that enters always sounds very distorted. With traditional hearing aids, all it did was amplify the distortion so I stopped wearing them. Would a CROS device cause similar issues or might it solve that problem? Any advice or recommendations is greatly appreciated. Thank you
@Robert-gq9os 2 ай бұрын
Different my doctor told me to pair mine while still in the charging case. Well either way works.
@diannablumrick8925 2 ай бұрын
Do you bed head phones? Thanks
@FFIndia-n7z 2 ай бұрын
Dr. Rebecca kohout , resound key 3 cic on bluetooth available pairing is possible please reply doctor mam . Bluetooth pairing available on android ? Model: resound key 3 cic
@allisonaudiology 2 ай бұрын
Good afternoon, to review the full list of compatible devices, please see the link from Resound: www.resound.com/en-us/help/compatibility
@MellieLovesMakeup 2 ай бұрын
Fellow audiologist here - THANK YOU!! This is so helpful to be able to send to patients!!!! 🫶🦻
@StevenCondou 3 ай бұрын
This was very helpful thanks! Do you have any idea where I could purchase vented ear gels for these?
@collegesuccess 3 ай бұрын
@allisonaudiology, MANY THANKS for your intelligently-outlined, admirably-concise and crisply-delivered video overview of the "Resound Relief App"!!! It is a an important second stage to the tinnitus hearing aids which I began wearing 4 weeks ago. Moments ago, upon viewing your video, it was "EUREKA!" What an app it is! Owing to your KZbin presence, I have literally found what the doctor ordered that is independent of but in conjunction with my hearing aid "regimen."!!! As you know, creatively coping with this condition, this side of a cure, will likely remain my biggest challenge throughout the rest of my life. Know you have played an extraordinary role in that effort, for which I remain eternally grateful. [Only those who have this condition or treat such patients could ever truly understand this sentiment. To those struggling with the noise of tinnitus, view this video and get the app!!!] I wish you every success, Dr. Allison. CHEERS! 🤗🤗🤗
@allisonaudiology 3 ай бұрын
Thank you so much for this! It's so nice to hear this video was helpful. Have a wonderful evening!
@IslaLisa-g8t 3 ай бұрын
Thank you! Can you think of strategies a person who is hearing disordered could try if they’re learning remotely from home by listening to audio only? (Ex: learning by radio rather than TV/computer).
@johnfoulkes-l7e 4 ай бұрын
What is the difference between this app, and the BeMore app?
@allisonaudiology 4 ай бұрын
From what we can see, the BeMore app is for GN hearing aids outside of the US. The Smart 3D app is what you'll want for the latest Resound products, such as Nexia, Omnia, etc.
@melvarobinson 4 ай бұрын
Thank you for this!! Please do an update on this app!
@antoniamarques6907 4 ай бұрын
Estou em Fortaleza Ceará onde posso encontrar aqui
@allisonaudiology 4 ай бұрын
You'll want to visit Phonak.com and the Find a Provider Page. You should be able to find a provider near you. www.phonak.com/en-us/find-a-provider
@marlenemayoh2693 5 ай бұрын
😂, I can't get it figured out.,,D ,See if Greg can? Thanks Janice
@allisonaudiology 4 ай бұрын
Hopefully you were able to get the filter changed. If not, your hearing provider should be happy to help!
@rid1coza 5 ай бұрын
Do you know if there is a way i can either disable the auto-off feature when the source volume is low? or if there is a way i can adjust the lowest volume that triggers the auto-off feature? The lowest volume is too loud for me so I'm having to give a loud boost of sound every few minutes to prevent the auto-off feature.... Ideally I'd prefer the auto-off feature to be disabled as I use the adapter most of the day...
@allisonaudiology 4 ай бұрын
We haven't received that request, but the Resound Consumer Support Group maybe able to walk you through this. (888) 735-4327
@rid1coza 4 ай бұрын
@@allisonaudiology Thanks, I'm not local to that number as I'm based in South Africa, I decided that using the app to adjust the streaming volume without adjusting the surrounding volume works for me, this way i can still hear my surrounds while streaming audio that's not too loud and at the same time the PC can be loud enough for the streamer not to enter standby/auto-off. BTW, I use a OTICON Xceed 3 UP
@sharonjoseph1694 5 ай бұрын
I have paired my smartphone to the TV and I do have a programme on my app for TV but once I am connected to the TV and after a minute or two the programme automatically goes to the All-Around mode , Have I missed a step in pairing?
@allisonaudiology 4 ай бұрын
The smartphone should be paired to the hearing aids, and then the hearing aids should recognize the tv streamer. Once you're ready to use the streamer, go to your app and select the tv. If the tv streamer isn't staying activated, something is wrong with the connection or audio input isn't going into the tv streamer correctly. For further assistance, you may also contact the Resound Consumer Group at (888) 735-4327.
@Yo-yo-dt5ze 5 ай бұрын
I’ve only had my audeo 90s for a month and I absolutely hate them no matter what I do my calls are disconnected from my bluetooth and reconnects constantly even though the settings are set for bluetooth headset and not automatic it’s very frustrating to keep having my calls routed to speaker and why do you have to turn off all sounds which is crazy that’s the purpose of being able to hear smh at this point I rather not wear my hearing aids at all and Phonak company not any help at all because the problem still exists
@allisonaudiology 4 ай бұрын
We hate to hear you're not enjoying your hearing devices. Are there any updates that need to be done to the aids or the phone? Sometimes this fixes these kinds of glitches that can occur. If not, returning to your hearing provider for assistance is recommended. This way they can troubleshoot what could be happening and/or send the devices to Phonak for assessment.
@Aeronwen813 5 ай бұрын
A very helpful and clearly presented video, thank you. It's better than anything I have found in the UK, which is where I live I have been struggling with my HAs for 18months., despite repeated visits to my audiologist. Now, I can't take a plane to visit you but the information you have given about how the brain needs to adjust to the difference in sounds and the restored nuances the HAs give is invaluable. Your voice is clear, your presentation is friendly and encouraging. Most of all, you provide sensible advice about how to help the brain assimilate al these changes. Thank you again.
@allisonaudiology 5 ай бұрын
Oh thank you so much! This is one the kindest comments we've gotten online. We're so glad you found it helpful! If you have questions or ideas for future videos, please let me know. Thank you again! Dr. Austin
@john_borden 6 ай бұрын
Thank You! Very clear and concise instructions!
@allisonaudiology 6 ай бұрын
Fantastic!! We're so glad this was helpful.
@kurtmcalister-gq7il 6 ай бұрын
Hi, I urgently need to work out how to do this but with an iPhone 14 Plus. Any help?
@allisonaudiology 4 ай бұрын
Hi, for additional steps, you may want to reach out to the Resound Consumer Group (888) 735-4327
@murphyjim 6 ай бұрын
Your showing a hearing assistance product with an uneccessary music track obstructing the voice ????
@allisonaudiology 4 ай бұрын
Thank you for your feedback. We'll keep this in mind for future videos.
@raggiemum 6 ай бұрын
Keeps unpairing when I touch my glasses
@allisonaudiology 6 ай бұрын
It shouldn't be doing that. I would consult with your hearing care provider so they can take a look.
@deepadeepa-ou3hn 6 ай бұрын
Thank you so much
@allisonaudiology 6 ай бұрын
Certainly!
@brentblake3744 6 ай бұрын
This is very helpful but is several years old. I just got my first pair of Resound aids and I like them a lot. I'm wondering if some of the settings you've covered here do not apply to all models. I think mine are pretty baseline, and I don't see the Speech Focus and Wind noise reduction settings under Sound Enhancer. Speech focus would be so good to have in a noisy environment, like restaurant. Thanks a lot.
@allisonaudiology 6 ай бұрын
Good afternoon! There are different features available in different technology levels, with Speech Focus being one of them. I would consult with your hearing care provider to see if it's available in your technology and simply needs to be enabled, or if you'd like to consider a different level in order to have it. Once it's there and enabled, you will see it in your app.
@brentblake3744 6 ай бұрын
Thanks so much for your reply. I'll contact my provider. @@allisonaudiology
@kckazcoll1 6 ай бұрын
appreciate your video, but considering it is designed to be watched by people with hearing loss, it would be great if the volume was higher on this. I had both the video volume and the computer volume on 100pc ( I have moderate hearing loss) and it was recorded at very low volume
@allisonaudiology 4 ай бұрын
Thank you for the feedback. We'll keep this in mind for future videos to ensure the volume is at a higher level.
@JessicaLewis-r7i 6 ай бұрын
Thank you, good video I have a used set of Oticon Acto Pro. Used but like a newer used. Problem is that the audio level is too low for me. With button as in your video I can set levels from not hear at all to the low whispering. Not ebnough for me. There are some menus? For what and how to get there?
@allisonaudiology 6 ай бұрын
Good afternoon! Based on what you're describing, it sounds like the programming isn't where it needs to be for your degree of hearing loss or something is keeping the aids from producing enough volume for you. The best step would be to return to your hearing care provider and have them take a look. It could be something as simple as a clogged filter all the way to the prescription being off, which can easily be determined with real ear measurements/speech mapping.
@WGodfrey1 7 ай бұрын
I have the Resound GN hearing aids. Will you do a video on how to change the stabilizer? Thanks.
@allisonaudiology 7 ай бұрын
Hi - we'd be happy to do a video on that! What questions do you have and what would you like to learn? We want to incorporate what you're looking for. Thank you for reaching out!
@kenvik-q5t 7 ай бұрын
When you use M&RIE vs. standard receiver. I have Omnia 9. Thanks for the tips
@sillyemily78 7 ай бұрын
This is the BEST video I've found to pair these! Thank you!
@allisonaudiology 7 ай бұрын
Wonderful!! Thank you!
@booch221 8 ай бұрын
Thanks for the help. But I have only one optical output on my TV which is connected to the soundbar and that's the only way to connect it to the TV. If I connect the TV Streamer 2 others will not be able to hear the TV through the soundbar.
@allisonaudiology 8 ай бұрын
That is correct. I have heard in the past of some sound bars having an optical output, but I'm not sure if that's standard. If it does, the TV Streamer could be connected to the output on the sound bar, allowing any sound that comes through the soundbar to stream. Hopefully this helps!
@booch221 8 ай бұрын
@@allisonaudiology I did some research and someone said to get an optical audio splitter (one in two out) and connect one to your TV and the other two the soundbar and Streamer 2. I found a splitter on Amazon for $12.
@sgoossen856 8 ай бұрын
Thank you so for sharing this helpful video video and your tips. I wouldn't be able to follow this without you. 👌 👍
@allisonaudiology 8 ай бұрын
Wonderful! Thank you!
@jessegarykevinstanroach4799 8 ай бұрын
Thank you this worked😊
@allisonaudiology 8 ай бұрын
Fantastic! We're happy to help!
@jenh9677 8 ай бұрын
It connects and i can use the app, but I'm unable to use my phone or listen to media. I have to turn Bluetooth off to use my phone and back on to adjust with the app
@allisonaudiology 8 ай бұрын
If it's connected but audio isn't streaming even after checking your settings, you may want to disconnect and re-establish connection. If you're connected, it should work correctly like you're expecting. If not, you may want to visit your hearing care provider so they can took as well.
@ramsrjr 8 ай бұрын
I'm going to try the app, thank you
@allisonaudiology 8 ай бұрын
Wonderful! Enjoy!
@jeffreymccargar8121 8 ай бұрын
Lookn to play music that’s on my phone on Bluetooth speaker. I’ve connected to my speaker but it’s not working right. My speaker doesn’t go full volume like it did before I added and connected my new hearing aids.
@allisonaudiology 8 ай бұрын
You may need to increase the volume on your phone or in the music window itself. The hearing aid connection shouldn't impact your Bluetooth speaker.
@azraelio956 9 ай бұрын
How long do I need to hold press?
@allisonaudiology 8 ай бұрын
Depending on the setup of your aids, it could be a short press or a few seconds. It's best to consult with your hearing care provider to see what function is set up depending on the duration of the button hold.
@CombatVetTom 9 ай бұрын
THANK YOU! I got a new phone and your video was VERY Helpful. God bless.
@allisonaudiology 8 ай бұрын
Wonderful! Thank you! Enjoy your new phone!
@johnnyferrone9413 9 ай бұрын
My resound aids r only 1yr.old.i can go all day and they are fine, but then they go crazy,make the sound like they are trying to pair and get quiet, for about 5 seconds and come back on.i sent them back to Colorado, 1 month later I got them back, put them on and the same thing happened in the first 5 min.!!Please help!
@allisonaudiology 8 ай бұрын
Unfortunately that is a new one for us! Do the aids have the latest firmware update? Are they both doing the same thing, or is it only one aid? This is very odd and I wish I had an answer for you. After talking with your hearing care provider to learn what Resound addressed while they were being repaired, if you still don't have answers, you may want to contact the Resound Consumer line directly. You are right; the aids should not be doing anything like what you are describing.
@edgeisendorff430 9 ай бұрын
Thank you so much for posting this video! It worked perfectly! You are making a positive difference in people’s lives.🙂
@allisonaudiology 9 ай бұрын
Wonderful!!! Thank you so much!!! We truly appreciate it and are here to help.
@abdelfettahsbai-fp1rc 10 ай бұрын
Please,Can we have one Démonstration speaking French.
@allisonaudiology 4 ай бұрын
I'm sorry, we don't have anyone on our team that speaks French.
@foreclosures2009 10 ай бұрын
Very helpful, thanks so much!
@allisonaudiology 10 ай бұрын
Wonderful! Thank you!
@thelmamcewen7836 10 ай бұрын
I use a sound bar on my tv, could this be the reason the sound is not coming through my hearing aids
@allisonaudiology 10 ай бұрын
I depends on the brand of hearing aids you have. If you have Phonak devices, they will pair to traditional Bluetooth platforms, like a Bluetooth enabled tv. All other manufacturers will require a brand-specific tv adapter. Once the adapter is connected to the tv and paired to the aids, then it can be engaged. By using a sound bar, you may have to decide which device you want to connect - the sound bar or tv adapter. This is because either the sound bar or tv adapter will need to be connected to the audio out from the tv. A splitter may be available, but we have never used one, so we cannot confirm it will work with one.
@jonashley4992 10 ай бұрын
I want to be able to access Zoom meetings via my iPhone.
@allisonaudiology 10 ай бұрын
If you have streaming enabled, you should be able to hear the zoom call. On your phone, you may need to select the iPhone option when your meeting starts in the Zoom app so that the sound is directed to your hearing devices.
@jogtheviking 11 ай бұрын
WRONG! CROS is for SINGLE SIDED DEAFNESS not better hearing in one ear, the person who has NO hearing in one ear has CROS, the person who has better hearing in one ear might get a HEARING AID
@neilabaqui9449 11 ай бұрын
O aparelho pode ser "a prova d'água mas o RECEPTOR NÃO É.