Richard Hammond goes to work in a call centre

Excerpt from Should I Worry About... with Richard Hammond. Richard goes to work in an AA call centre for the day to see how stress in the workplace affects our lives

[@threecardmontegirl]

Iamgine how much better your day at a call centre would get if hammond turned up!!!! cute as a puppy!

[@obscureentertainment8303]

I've only been working in a call centre for one day and I'm already looking forward to quitting in a few months.

[@masitraproductions977]

I live this everyday. Probably should have stuck in at school.....

[@Fuchizaa]

Blimey! I got stressed out just by watching Richard going through that...I admire people who can do that job. I think i'd go bananas...

[@Noospherebusiness]

That was a great example the manager watching sees the call went long and gives out but doesn't ask Richard what he could have differently to reduce the time. As always many call centres are poorly managed

[@paulthebassguy]

it would help if the managers weren't so bloody intimidating!! Stress levels would decrease so much if there wasn't so much pressure to meet performance quotas.

[@soccermom0134]

love that calls centers are there to help you when you need a job,especially when it is so hard to find them.though that the stress is not fair, they measure u by, how long you talk, ur sales, what you say, how you say it how long it takes u2go to the bathroom &once they allow u &in a 9 hour day of non stop calls poring in you get 1 half hour &2 10 min breaks. If u miss anything on ur call,write up ect.ur use 2 a high stressful job that paid 3x's more u felt didnt rewarded not a caged rat!

[@BlankPageProductions]

he did a good job. i've done this before and it is stressy!

[@Follovvth3dream]

omg i used to work for these guys, the chairs were so FUN!! they had a leaver that would spring you out of your seat we used to go around knocked people out of them LOL

[@hippymoonchild]

I've worked in a call centre,(inbound, enquiries and sales), rude customers, please and thank you isn't in their vocabulary, pressure at busy times, supervisor once had a go at me for leaving my desk as I was bursting to answer the call of nature. Had to meet targets in answering calls, and always tthat pressure to try and make a sale too, staff turnover was often high.

[@afthefragile]

@jonschell AA is a road breakdown assistance here. If your car breaks down or something, you can call AA if you've taken their membership and they'll come and sort if out for you.

[@Finallybianca]

Wow compared to the call centers I have worked in and managed its nice to see someplace that is clean and technology that is up to date. Sadly knowing that this was in 2007 and the call centers around here are just now getting past windows me and crt's. I am fracking jealous.

[@dbstube]

key in at any search engine 'call center health problems' a considerable amount of research can be found originating from parts of Asia/India showing health dangers of the chronic/incessant auditory bombardment experienced by the typical customer service agent with many experiencing high blood pressure, stroke, metabolic syndrome/weight gain. Does anyone remember the Verizon rep who felt that she would die on the job and stroked out at her desk w/in days of saying she couldn't take it anymore?

[@chrismccloskey1]

I love my call centre :D Outbound sales rule :D !!!

[@Radi0starrzx]

That was Midlands Today wasn't it? And he got off in Birmingham New Street? Because I did a seriously big squee when I recognised the train station that I go through a lot. Poor Richard, I don't think I could handle a job so demanding like that, I'm terrible on phones! D:

[@FreeRsGuides]

I start my first day of work at a call center tomorrow, we had 3 weeks training but only 2 days training on how to use the systems. It's for a mobile provider so as you can imagine the system is hella complicated, maybe I shouldn't have watched this.

[@geoffaree]

I'm watching this from a call centER

[@ash104]

I work for a large mobile phone company in one of their call centres. I know how the Germans must have felt now as like them im fighting on two fronts. I have the stress of trying to please the customers with systems that never work and then even more stress of trying to keep my boss happy as he slaps obscene targets on me. Staff turnover in calls centres is high because they are all operated in a robotic fashion of meeting targets you are simply human cattle in these places.

[@Pygmalleon]

@youboob6022 This was recorded off a signed TV show - no way to get rid of it from this video.

[@dominikd1765]

It depends, I work in call center for over a 4 months and it's been the easiest and most enjoyable work of my life. You just have to talk to people through the phone, most of these people are really funny and pleasant.

[@mvfF1Fanatic]

I work in a call centre and it really is a ridiculous job.

[@therrydicule]

There is a lack of formation.

[@KieronJConroy]

that place is only down the road from me :P hahah

[@emmajd1]

huh hw wld that make sence

[@RipMK747]

@dididropmystash me too... it's tomorrow!!!

[@emmajd1]

yea tru

[@crmnl320]

I worked at a call center for a year. let me tell you that it was the most stupid, stressful idiotic piece of crap job ever! I enjoyed working construction labor one summer than working at the call center. I hate the people and your always on the brink of just cussing them out for their stupidity!

[@ANDYYEEE]

i work there too haha

[@Radi0starrzx]

Really? I would have thought it would be a whole lot easier to just read subtitles then to learn sign language. But whatever, if they like it, I'm not fussed by random people standing in the corner of my screen. :]

[@fivestars20]

thats the same as a telemarketing centre.... it is actually a really BORING job.... and it is really stressful for hte first 3 days, after that - its just plain boring.... though u can sleep on the job, between the calls...

[@nikxdave]

try, selling on the phones

[@Ryancuasay]

one of the crappy fake jobs in the world. LOL!

[@nikxdave]

try, selling on the phones