Ring Video Doorbell Pro Review - Is it better than the Original Ring Doorbell?

[@Frenchyk]

This has to be the best review I've seen for the Ring Doorbell Pro and one of the best reviews I've seen PERIOD! I'm subscribing.

[@GlassVuz]

I watched your video yesterday before going to Best Buy to get one. Unfortunately I decided to ignore your recommendation to get the older Ring vs the Pro. I thought the Pro is smaller, I'm doing a wired installation, I like the interchangeable face plates, etc .. its $50 more it MUST be better. WRONG!! I wish I had listened to you. The installation started off good but when I got to the point of connecting to the RING with my phone I didn't see the "RING" WiFi in my networks list. Multiple tries, resets, etc .. nothing. I had installed the Power Pack on the doorbell itself (not required for the old version). So I called tech support (not a good sign). After some troubleshooting from a ladder looking at the doorbell ringer they determined that my doorbell's voltage was the problem. And apparently the transformer was in the attic. He said this would not have been a problem with the old version!! So I pay $50 more for a PRO version and the old, less expensive version works better???? I wish I had listened to you!! So, back to Best Buy to do an exchange.

[@curiosity2314]

I purchased this unit, we will see how it works. I was looking for supporting material to show good or bad. I will keep what you have said here in mind. Thanks for the review...

[@RealDude]

This is an excellent review of the Ring Doorbell Pro. I almost bought one by mistake, but noticed that the box said "Wired Connection" on it as I was walking out of the store. I immediately turned around, walked back into the store, and returned it. I bought a Ring Video Doorbell 2 instead. I ran into the same differences in performance mentioned in your review regarding night vision. Overall, I am happy with the Doorbell 2, but wonder why they bothered to offer a different model as it is more expensive than the original.

[@m4marcel569]

Great video. Thanks for including the video and audio comparisons with the original.

[@res20kgg]

Your review was the reason I went out and bought The Ring. Thanks so much!!!!

[@tjjoseph333]

Hands down, best review Ive seen in a while. Just installed the Ring 2 after watching this and confirmed from Ring Support that they are working on a firmware update that will allow NR to be turned off. PD's wants clothing and car colors in descriptions or they are virtually worthless. Subscribed!

[@tantricriver]

You should be a spokesman for their product. Excellent review and thanks!

[@t-money10]

this is the best review on the ring doorbell period, I've seen them all also. thanks

[@robertcastles22]

Thanks for this review! I subscribed to your channel after watching just this one video! I just picked up the original on a slickdeal notice for $129, and then found out the pro was available. So much confusion online about getting the Ring Pro over Ring original vs the competitive offerings, particularly SkyBell. Your video cleared everything up for me, and I'll be sticking with the original.

[@dougalkire1195]

Great video. Thanks for taking the time to review the Pro. This is going to help in my purchasing decision.

[@scorephotos8232]

Solid review, thanks. I haven't got my hands on a Ring yet but might have some insight into your chime issue. When wiring at the chime, there are usually three screws; one for the common, one for a front chime and one for a rear chime. There are typically two separate tone bars or tubes in the chime and one striker. When you press the button wired to the front chime screw (typically your front door button) the striker moves in two directions striking both tone bars or tubes resulting in the "Ding-Dong" tone. When you wire a button to the rear chime screw the striker only hits one tone bar or tube resulting in a "Ding" only. Wiring to the front chime screw and rear chime screw without connection anything to the common would result in no tones at all. You might have a simple case of a crossed wire at the chime. Hope that helps and again thanks for a solid review.

[@ChrisMajestic]

Thanks!! I tried swapping the wires with and without the booster and it didn't make a difference. The striker moves in both directions but it does move far enough and misses the bottom tone bar by about 2mm. It's a strange phenomenon. lol

[@pajacms69]

Check to see if your doorbell's transformer is compatible with your doorbell.

[@berniewsl]

great comparison between original and the pro, really helpful

[@lak12765]

Great information! I just purchased the ring pro today and hope to install tomorrow.. I'll be happy to share my opinion when I have one

[@ChrisMajestic]

Can't wait to hear your thoughts!

[@Frenchyk]

Laura Kinsey Please share.

[@trilleststud69]

Great video! I bought the pro not knowing I needed an existing door bell to install it smh. Thanks for letting me know :)

[@acommentator69]

Thanks for the honest product review

[@aternst]

This was an outstanding review and affected my choice. Subscribed & liked. Thanks Majestechs!

[@gquintero1104]

Great review I just received an email from ring to upgrade to pro version for $99 plus give them my old unit after seeing this I like my night vision better than pro version thanks

[@ACoustaDC]

Damn, you set the bar pretty high for reviews. I have the original and my friend has the pro.. I was going to do a review of them both too. But you definitely did a nice tight job on this.. I'm kind feeling intimidated! but I wanted to let you know.. yeh.. you do great reviews.

[@thetexmaster]

Great review. Nice neighborhood. Thanks for the info on the doorbell issues as well. Thanks

[@frankbiz7248]

Thanks for a great review. Hopefully they corrected those issues.

[@djhookthebestdjintheuniver6528]

Great video. I have 2 Ring Doorbells. i just wish they can update the motion to the Ring doorbell pro motion. No delay on my chime either.

[@veronicaevelyn6284]

Great review. Have you noticed any changes from updates that improved the Doorbell Pro?

[@Lysander-Spooner]

I hard wired to a 24 volt plug in transformer. Works great.

[@nextdoorwarren]

Dude thanks for the comparison, saved me $50.

[@commanderinquif1527]

I have a ring pro doorbell, and it stays in night vision (black and white) until about 3pm. Ring customer service says its because I have a covered porch and there is too much shadow, so the device thinks its night still. My only options are to take the cover off every morning and do a hard reset, or move it from under my porch, which would be at least 20 ft from the front door. If they would give the customer the ability to reset or turn the night vision off/on, it should help. But for now I have a $250 camera that stays black and white most of the time.

[@greggrimsley5337]

Turn on your porch light and see if it helps.

[@livingtherufflife]

Great review, thanks for the comparison with the original model.

[@kinglord5429]

I hated ring until they updated the app, lot of connection problems are gone. I would recommend ring now along with the new chime pro range extender. They saw having trouble so sent me one for free.

[@jasunto]

Nice video. I have the original ring. Sometimes i quit getting motion notifications and have to set it up again. Also delays in when it alerts or starts recording. Also audio comes in way after video. Was hoping pro would be better. I wish they would would record to internal storage full time and when motion or a ring is detected, add 10 seconds before the event to the beginning of the video.

[@gerryjimenez28]

Excellent review does the regular ring doorbell also have the adjustable motion detector zone like the one in the video?

[@ChrisMajestic]

+Gerry Jimenez No. Unfortunately it doesn't

[@robertlehrer233]

Very helpful review; thank you for your candor. Do you know if Ring has come out with a software update to allow zone adjustments on the original Ring doorbell unit yet?

[@zzwhale]

excellent presentation. Just a thought,,, i noticed that there is a difference in the range of the ac voltage transformer for the original ring and the pro model... is it possible the "single ding" is due to your having a 12 volt output from your transformer,,?? i think they recommend 16 volt...check it out in the specs...

[@DIZEMANPHOTO]

What camera are you using to record your videos... That sucker is tack sharp. Great color!

[@ChrisMajestic]

Thanks!. I'm using a Panasonic GH4. I came from Canon and the difference is amazing. I have all of my gear listed in the video description.

[@DIZEMANPHOTO]

Silly me! I just stumbled in and asked before expanding your details. Thanks! Indeed your video ROCKS! Thanks for the quick response!

[@The1971Olds]

Great review Mr Majestic! Question...does the Ring Pro come with a 3-camera package , eg front door, back door and patio cameras for a discount price?

[@chexiemix]

Great review! My unit was fantastic up until I reached the 30 day free trial for the recording feature. I did end up subscribing for the annual service. Upon switching from DSL to cable (does that matter?), the unit isn't able to detect my new wifi set up for some reason, despite other devices (i.e. Nest Thermostat 3rd gen) seamlessly connecting. Customer service has been helpful, and the last rep I spoke with said she has move my request upward to Level 2 (?), and still currently waiting for their response 36 hours later. Any feedback from your experience is greatly appreciated too!

[@ChrisMajestic]

If you're using a new router it could be related to it trying to use 5ghz instead of 2.4ghz or something of that nature. Try this out support.ring.com/hc/en-us/articles/204168130-Wi-Fi-Setup-Issues-Android-

[@TinaJackson]

Do you still have the doorbell?? Just curious if you took if off or went with something else.

[@gruponemesis]

they just updated their software with a rules section. set up automation for what time of day and what day for recording. i wish they would have included automated zones as well. the birds are killing my battery from 8am to 530 pm...if i could dial the zones back during that time on automation that would be awesome. also if we could automate the size of the heat signature so that birds and other animals couldnt trigger it...would be fantastic!!

[@GD15555]

Nice review. After install I always have black and white picture even during bright sun. I guess defective.

[@MurchyMurch]

I'm gonna wait for the Skybell Trim and see how that does before pulling the trigger.

[@MistrMyke]

Thanks. I like the pace of the video.

[@tlh4525]

Great vid and thanks for sharing. Question: Your thoughts on which Ring product would best suit a 90 degree placement. Meaning current wired doorbell is 90 degrees to the door.

[@ChrisMajestic]

In this case the original doorbell is going to work best since it has the widest field of view when compared to the Doorbell Pro and the Stick Up Cam.

[@midzo3152]

Thank you for an amazing review and honest recommendation.

[@dwaynedeacon4180]

hey great video...I just bought the original doorbell...how do I set up the motion...I press the button on the front however all that happens is the bell ringing and the motion settings isn't saved.

[@BVInAZ]

I take it one other upgrade from this version to the original, is that you can watch live feed from the camera?

[@nateboozer]

Excellent video and review. Well done.

[@TinaJackson]

I’m just now looking into getting a Ring doorbell. I know, I’m late to the party. I just wanted to say after watching the install video, maybe why you are only getting the “ding” and not the “ding dong” when the wiring is correct is possibly because the wiring is somehow sitting on the ringing mechanism of the doorbell?? Maybe?? That’s why you’re only getting a ding? Who knows? Just a theory that is possible, especially since the wiring is fine. It just sounds so odd. Like your doorbell is mad or something. LOL.

[@orestesdd]

Did you eventually resolved the issues with the Pro version? I am planning to buy one, but I think the original ring doorbell to be had for $180 USD is a better choice even though the Pro can be had for $200 USD, just a merely $20 USD difference in price. So I'd like your opinion here or anyone else's opinion would be appreciated. Thank you for your video.

[@RichardRecupero]

Thanks. I'll wait till gen 3 when most companies get it right.

[@aroonsharma8688]

Hey Chris, how did you install the doorbell on the slim door sliding shown in this video ?

[@edmundpotrzeba6094]

Enjoyed your review

[@jnyanez]

Great comparison video. Thank you!

[@jpetp6257]

It did help with my decision to stay with the original

[@auragy]

informative, if only I had seen reviews like these before I got my lousy skybell doorbell cam. hope RING resolves the issues you had addressed, I'll definitely buy the pro version. weird thing is, China's xiaomi monitoring cam, comes with a in-built recording function, but American designs without. 😮

[@123456iambelial]

Did you get the Skybell HD? I have the HD, and the issue that I have is the motion sensor is not sensitive even though I have it in highest settings.

[@joe.a5350]

Excellent Review, you know your stuff!!

[@tj8079]

If you don't want to use the advanced night vision and rather have the color night vision. Can you just leave the Booster unplugged?

[@ChrisMajestic]

Unplugging the Night Vision Booster had no effect on the video at all. They gave it that name but it just ensures that the doorbell is receiving enough power.

[@kooldiamond777]

I have had the normal ring door bell for about 3 works and absolutely love it. Only problem was it kept going off every few minutes during the day with motion and killed the battery within 3 weeks. I tried to recharge it but woukdnt work so i called ring and they have swapped it for the pro as there was no way i want to keep taking it off every month or so to charge it. Currently I have it on WiFi but the pro will be hard wired. Will call an electrician to fit it. So my question is. As I also purchased the ring chime, would I still need to buy one of those digital chime boxes or can I link it straight to the ring chine plugged into the wall. Any advice would be appreciated. many thanks

[@kenmasters916]

were you able to find a solution for your chime issue with the NV booster ? also having the same issue

[@MRKIZZY17]

Excellent review good job 👍

[@dankenton]

Excellent review!

[@romeocasido5723]

great video! thanks for the review

[@nicolesamuels1]

Thanks for the video! Super helpful !

[@brittneesharae8434]

Does anyone know if the ring doorbell can be logged in and watched from multiple phones at once?

[@ChrisMajestic]

Yes

[@Iloveyoutube11]

Awesome review! Thank you

[@vschaos]

Any updates on the issues you had? How about comparing the video doorbell 2 versus the pro?

[@ChrisMajestic]

I just uploaded an updated video last week. kzbin.info/www/bejne/jGOYnmaLeJiYhck

[@DeeLightfulCo]

Did you have to buy their chimes, or did the pro use your existing doorbell chimes?. What about having to recharge the batteries in the classic (how often) vs hardwired and no batteries needed with pro

[@ChrisMajestic]

+DeeLightful Co I'm using my regular mechanical chime .battery on the regular doorbell lasts about 3 to 6 months on average

[@hlub2000]

do we need to pay monthly charge too?

[@voodoo9077]

nice review. I see you where having issues. you may need a more higher voltage doorbell transformer. 16v - 22v

[@ChrisMajestic]

+Voodoo I was getting over 20v at the doorbell.

[@voodoo9077]

Majestechs got any discount for purchasing the Ring Pro?

[@ChrisMajestic]

I don't unfortunately.

[@thefrostyvette876]

Great video, it helped with my indecisiveness. Thanks

[@trinilady195646]

HELP need to remove neighbor from ring doorbelk device. HOW TO.

[@bigsko05]

This is Jezus checking in. Another great video

[@campgear6864]

Hi there, great video! Just wondering I have the same camera as you and I tried uploading a 4K video to youtube but it's not showing on youtube as 4K. Are you doing anything special when uploading a 4K video? Thanks

[@ChrisMajestic]

+Camp Gear Thanks I'm not doing anything special. I export my videos as H264 4K in Adobe Premiere.

[@amandaburns5906]

Great video and very informative thank you x

[@matrixpets]

This was a good review... Thx!

[@shartedmypants]

Thanks Maj

[@rla26368]

Thanks man! Great Review!

[@ChrisMajestic]

Thank you!

[@hatemtomy2]

Well, the old door ring you will have to remove it to charge it every several days as even if you have it hard wired and you have a lot of motion the battery runs out and the hard wire only charge 5% a day... so you have to take it off to charge it,, i think the new door bell ring pro you dont need to remove it at all....

[@cdoublejj]

@Majestechs does the original ring have a louder speaker than the pro?

[@ChrisMajestic]

No. They are both pretty weak

[@JeffreyRamsey]

Hello Majestechs. Good Job. My question is, are you still having problems with your Ring Pro Doorbell Lagging? Mine is lagging also and That's with an ASUS AC5300 Router. One of the best routers out there..Thanks, any good advice to help with this matter? id be greatfull.. Jeff

[@ChrisMajestic]

Hi Jeff. Thanks! I didn't have any major issues with lag. It usually took no longer than 5 seconds for me to get the notification on my phone and it took about 3 seconds for my mechanical doorbell to chime. I doubt that any lag issues you're having are related to your router. However, it might be best to use the 2.4Ghz band if you're currently using 5.0Ghz as the wifi signal may be low, causing the delay.

[@JeffreyRamsey]

Hello Majestexhs. That Router I just purchased that cost $369.00 Stopped working this morning. ASUS said, send it in for repairs. The hect with that. Amazon is sending me another one, 2 day shipping. I hippie it's note durable. I'm sending this one back. If it's going to malfunction it's usually within the first month. I still can't believe that very expensive ASUS RT-AC5300 Router malfunction overnight.. ttyl

[@ChrisMajestic]

I have the TP-Link C5400 and I love it. Not to mention is substantially cheaper but uses the same chipset. You can always try it out. I used to have a Netgear Nighthawk X6. This outperforms that as well.

[@laurierobinson8291]

Any idea how turning on/off the wifi might effect the Ring. I realize it wouldn't operate while the wifi is off but would it automatically connect when I turn it back on? I tend to turn it off overnight to keep teenagers from staying on it all night :-) tks

[@ChrisMajestic]

+Laurie Robinson yes it will connect once the Internet connection is restored

[@sandrar1085]

Put a password on your network

[@ChrisMajestic]

It's a good idea to keep your wifi on so if someone tries to steal it they could potentially be recorded.

[@z0diak08]

Nice very man, thanks!

[@r99pinball24]

Saved me from purchasing their pro line. I just wish I chime pro with it's extendeder capabilities worked with the original =/

[@prestong515]

What's the difference between the pro and the regular

[@greggrimsley5337]

The Pro has to be hardwired to your existing doorbell. The Pro requires that the chime transformer be at least 16 Volts. You can purchase the larger transformer for a small fee from ring. The pro doesnt need a battery and the Pro has advanced motion detection/setting zones. The Pro has a smaller footprint and the Pro is slightly more expensive.

[@MrQuan2u]

good review

[@dieselxdan]

Great video.

[@carmighty1]

good informative video

[@joffsander2383]

Unless they have taken the phrasing out of the Small print..... but this is NOT WEATHER PROOF as stated when I bought it, although under front door covered area, rain and wind killed it in a few months..... now I see a DB Pro is this any better???

[@lbUdDAHl]

Does anyone know if it can be connected to multiple phones?

[@ChrisMajestic]

+Jimmy Nguyen yes

[@justinmorrow6443]

awesome video...

[@Raptors0524]

How did you install this on vinyl siding?

[@ChrisMajestic]

+Matthew Ammann long wood screws

[@Raptors0524]

Did you use the existing wood screws that came with the package?

[@ChrisMajestic]

Yes but part of it is in the vinyl and part is in wood

[@Raptors0524]

Majestechs thank you!!!!

[@macster1457]

so you can't adjust the field of view on the original ring?

[@ChrisMajestic]

You can but its not effective.

[@MayooN]

Buyer Beware, I am having the same issue with Ring Doorbell Pro in which my Door bell stopped working. i need to get their Door Chime to get this working I had Ring Doorbell before and no issues with Home Door bell

[@KTS-Finesse]

I've had nothing but problems with this thing. Visual settings are factory set darker to make you think the video quality is better but it isn't. You can't change your white balance, contrast or brightness yourself and you have to twist customers services arm to make them change the Settings to make the camera actually usable. Zones DO NOT WORK for me at all, no matter how i arrange them. The best doorbell camera out is Vivints. To bad you can't buy it as a stand alone.

[@ChrisMajestic]

Hi @KLOVE2u4now that's an interesting observation. You mind providing some details on your issues with the zones? I guess I just got lucky and it actually worked for me although I ended up returning it for the original Ring doorbell. I will say, Vivint's doorbell is nice.

[@Frenchyk]

KLOVE2u4now I'm going to look into Vivintz.

[@manfredinymanccini1983]

Your issue is resolved by wiring to a 24 volt plug in transformer. Your Xmer doesn't have enough power

[@ChrisMajestic]

+manfrediny manccini I ended up purchasing a new Pro and didn't have the issue. All is well now.

[@write2warriors]

Pro has Alexa support.

[@jutopnotch]

Mine always has a poor connection

[@peterleiza4351]

I have the ring and its a piece of junk. Delayed video, doesn't give audio alerts. Doesn't work on steps higher than 4 steps. Tech assistance are dumber then the day is long and finally THEY CHANGED MY PLAN WITHOUT AUTHORIZATION AND BILLED ME WITH NO EXPLANATION. FINALLY THEY HUNG UP ON ME. CHECKING ON LEGAL ACTION NOW

[@mrc131u]

why is this the first result? This guy does tech reviews but doesn't know night vision isn't in color?!?! He also doesn't seem to know the difference in 5ghz wireless.... I'm baffled.

[@ChrisMajestic]

+Michael Church Night Vision does not HAVE to be in black and white as can be seen with the original doorbell. I also said it's a matter of preference.. I said I used both 2.4ghz and 5ghz and there was no performance gain with using 5ghz.

[@mrc131u]

Majestechs real night vision uses infrared light, not visible by the human eye, and not picked up in color by this camera. The old one didn't have night vision, you could somewhat see in the dark because the are lots of lights outside your door.

[@ChrisMajestic]

+Michael Church I understand how night vision works. My gripe was that it came with a separate night vision "booster" which I thought would greatly improve the Night Vision performance when in reality it's just used to ensure that it receives sufficient power. I was expecting better night vision performance out of it and I prefer the old one. I try my best to keep reviews as unbiased and neutral as possible

[@rickbattle5706]

Good review. Thanks!

[@MyCar716]

does the any of the ring doorbells record sound when motion detection is activated , many Thanks

[@ChrisMajestic]

All of them record video and sound when motion is detected. It does take about 3-5 seconds for the sound to kick in though.