RME UFX Broken? Here's how to fix it | How to recap RME audio interface power supply repair video

[@purple...O_o]

Thanks for posting this video and going so far as to make the mouser parts list - I just did the surgery on my UFX moments ago and it's back to normal!

[@RaytownProductions]

Nice! Congrats!!glad the video helped.

[@BigDancin]

This is unbelievable! This problem happened to me -- I sent a vid to RME and they told me I'd have to ship the unit to them (in Germany!) to have it repaired (which you know would be a fortune). They wouldn't tell me if this was a common prob. Anyway, thank God I did not toss the unit. I ordered the capacitors per your link (that is awesome too!), but some of them are backordered. Hopefully not for long. Thanks for this!

[@RaytownProductions]

You can also try calling and ask their service people for substitutes. That's the beauty of electronics! Glad you found it helpful. Cheers!

[@BigDancin]

@@RaytownProductions Thanks -- I called them and they found a sub (otherwise I'd be waiting months!). I've taken a look and it was my C16 and C17 capacitors that went bad. I'll see how it goes replacing those, and if I don't screw them up, I might be brave enough to tackle the rest!

[@RaytownProductions]

@@BigDancin you got this!

[@BigDancin]

@@RaytownProductions Thanks! So I got in there and swapped the two problem capacitors -- I think it was the same two that went bad for you. I have all the parts to change the other capacitors, but I decided to stop at "fixed" and tuck the other capacitors away for that rainy day when the problem recurs. I am kind of a sloppy solderer, so I thought maybe I shouldn't mess with it beyond fixing the problem. But I did, and I thank you for the road map! I forgot the beer steps, but I will tip one while recording on my repaired UFX one of these days! Thanks again!

[@RaytownProductions]

​@@BigDancin haha awesome!!! Cheers to you my friend 🍻

[@thisistheBBO]

Thank you ! I had the same issue last week on my 12 years old UFX and with the help of your video, I was able to order the components and complete the repair! Many thanks. 👏

[@RaytownProductions]

Wooohooo! Congrats!

[@soundscenesdcmusicmedia2709]

I'm in the middle of doing the same for an older unit, a FF800, which seems to have a very similar power supply board and identical molex connectors. I started with the smaller one and it would not yield until I was pulling so hard that the PC-mount receiver end just snapped off leaving the rivets in the PC board. I am hoping that I can get a satisfactory solution just soldering the wires to the points on the board. Tech support from RME was really quite good: the recommendation was a replacement PS board, which came with duplicate connectors already on it which was the reverse of what was in there, so I had to take one connector off and hand solder it anyway. They were very clear and patient on the phone as to how this should go.

[@johnnydove]

awesome, i'm glad it was a quick fix and you didn't have to send it get repaired!

[@RaytownProductions]

Same! Saved about $400!

[@williammchugh4361]

Fantastic job. I would point out that usually when you are doing solder work you would add some solder to the iron tip itself before applying the tip. It transfers the heat a lot better and faster. It looked like the tip was bare when you applied it on the video. I'm thinking of picking up an old RME firewire interface so this was interesting to watch, as those caps would likely be Even OLDER than yours.

[@AvyScottandFlower]

Dude! That EXACT same capacitor is the one that blew up on me Do you happen to know which one that is? I'm lazy, I just wanna change that one, for now Thanks, great video!

[@powerbreed]

Nice work, you will have helped a few people out I’m sure.

[@GodsOfAudio]

Thanks for posting. My UFX did the same thing & the EXACT same capacitor is bulged out. Having my guy fixing it for me a couple days from now.

[@RealGoodRecording]

this is awesome! especially the mouser cart thing! thank you! do you remember if you sourced low ESR caps? i'm reading that's desired, but hard to sort their site for info. (i've already replaced the power supply with new. both on ufx and adi-8!) (and it's time again! the $140 replacements lasted way shorter than the original.. so breaking out the solder this time)

[@jcjacques]

Hello from France. My poor old UFX has known the same fate as yours for a week. For the moment, this only happens when it is turned on, then stops after a few minutes. I will let the problem evolve for a few more weeks without touching, then think about tinkering myself by following your deep water dive of electronics under the microscope, or decide to send it in after-sales service, because I am really very bad at welding... And able to make it flame or break it completely. I know that they take around $400 for a repair at RME (France and Germany are not so far away). But we must add the shipping costs.

[@youchanginsasazuka]

Thanks so much for sharing...!!! I faced the same event, and since there are many people who bought the product more than 10 years ago, I'm sure these failure cases will increase in the future. Maximum compliments!

[@RaytownProductions]

So glad it helped! Cheers to your successful repair 🙂

[@youchanginsasazuka]

@@RaytownProductions I followed your lecture and was able to repair it by myself. I really appreciate your help. I respect you.

[@RaytownProductions]

@@youchanginsasazuka sure! If it will help someone I'm ok with it 🙂 thanks for doing that.

[@youchanginsasazuka]

@@RaytownProductions Thank you so much❣️

[@amaurythewarrior]

i have a different problem with a fireface UC. one morning, wouldn't power on anymore, different adapter, same result. nothing happens at all.might be the PSU as well, but i find it more difficult to take apart.

[@andrew1550]

You weren't wrong about the clips. Felt like if I pulled it any harder it would snap the board.

[@drifter7508]

I have done many jobs like this one but those molex connectors man. Mine were almost impossible to get off. I thought as you that the board was gonna break. That was the hardest part. Lol.

[@RaytownProductions]

Agreed! I should have kept the out takes 😂 not easy!

[@euwalterbrian]

hello friend, could you help me regarding the purchase of an internal power supply RME (IMM-10602-37), do you know if there is any distribution of this part here in Brazil? I have a UFX just like yours.

[@RaytownProductions]

I don't! But you can check their website. Otherwise, your best bet might be like ebay or something. I've seen a few power supplies on there. Best of luck!

[@philippeingrand632]

Nice post, well-humored and effective... my UFX has the same problem, and i´ve been lucky to learn how to solve... i think i´ll just change the buldged one, my gear is 9 years old, and i hope to be lucky... Thanks a lot and Cheer!

[@RaytownProductions]

Amazing!!! So glad this tutorial helped. Now I know it was worth the effort 🙂 cheers to you Philippe!

[@dftweedie3021]

Not to take anyone's soldering fun away, but what did you pay for the parts at Mouser? I just had my UFX+ PSU fail and replacement was $89.00. I was actually surprised at the price, expecting it to be a lot more.

[@RaytownProductions]

Wow that's pretty good and saves you all the hassle! I think it cost me about $16 shipped. But had I found something for $89, I probably would have considered it!

[@dftweedie3021]

@@RaytownProductions Ha ha. Yes, add in your hourly rate and it's probably a wash ... with less stress. USA supplier of RME parts is Synthax. There is a tech, Jeff Petersen, who is uber helpful.

[@RaytownProductions]

@@dftweedie3021 good to know! And now others that find this video has the contact to reach out to 🤘 thanks for sharing!

[@msuiss]

Hey Bro, you are awsome! I think you just saved me from smashing my rme UFX on the ground. i`m going to try your solution - will notice here if it worked for me! thanks anyway :)

[@RaytownProductions]

Hope it helps man! Best of luck 🤘

[@alvaromorello]

Thank you for doing this.

[@chaosEngin3]

you are a legend. Subscribed

[@anthonykuchera6743]

Thanks for sharing! Did you measure the capacitances of the removed capacitors? I wonder if it was just the bulged cap was all that was wrong.

[@RaytownProductions]

Did not! But I saved all of them so I can always go back and measure them.

[@RaytownProductions]

Just measured the capacitance and the buldged one was about 2000 uF low and jumped around a lot. It was definitely bad 🤘

[@AnitaAndreis]

Thank you!!!

[@federicopenserini1028]

hi, i can't find the components list !

[@RaytownProductions]

I have a list of capacitors in the description, but not the full build of materials. You should be able to figure out everything you need from opening up the unit if you absolutely need to.

[@RadiAsian]

excellent video thank you

[@dommer7200]

the same one for me also. can you let me know the name of the one that is bulging? Mouser has some stuff backordered and I can't tell which one it is. I'll order whatever I can to keep on hand but need that specific one!

[@natehine8541]

my outputs won't work ..does anyone repairs these .. or can you buy the hole board ?

[@RaytownProductions]

Sorry for the late reply. You can get it repaired and they do sell complete power supply boards. It's just a lot more expensive. Check for authorized RME repair places on the RME website.

[@ghosthunderd]

Damn it happens to me today😢

[@Ori-Retro-Gamer]

Thanks Dude ! Very useful .....subbd !!

[@carltonxavier]

Cannot for the life of me get the smaller cable disconnected!

[@RaytownProductions]

Did you try the karate chop like I showed in the video?

[@carltonxavier]

@@RaytownProductions even that didn't do it. 30 minutes of gentle nudging with the right pair of tweezers supported by a screwdriver and it came out. Thanks for the tutorial. New power supply should be here soon.

[@RaytownProductions]

@@carltonxavier Awesome! Glad to hear you got it off. It was really tough for me as well. I really thought I was going to break the PCB when prying it apart. Best of luck with the repair!

[@Gem-Ex]

I think someone hit the wrong like button by mistake :D

[@RaytownProductions]

Happens all the time on my videos for some reason... 🤣

[@beatprocess]

My audio interface seems to be overheating and a headphone insert doesn't sound. Have a umc1820