I can set up the Hub when connected via ethernet to my router. But I cannot get the WiFi working. When I power on the hub, there is no LED light at all. Pushing the pairing button does not result in the green light coming on. Also, when connected via cable, cannot pair shades.
@nfn71212 жыл бұрын
I am reading a lot of reviews that the Pulse 2 hub disconnects often, does not work well with Apple Home, and fails to work as expected overall. Can you confirm if you have a lot of issues and a lot support tickets on the Pulse 2 hub? Also you contact us on your webpage does not work.
@LewietheGreat Жыл бұрын
It never flashes blue
@jeffreyirving7122 жыл бұрын
All these apparent issues should be fixable via updates and some developer effort. Not being able to pair the hub/bridge on a dual band mesh network where 5G could not be disabled was tedious as it meant installing a temporary 2.4G only AP just to get the pairing sorted. Their support info for possible work arounds was extensive albeit based on the premise you can disable 5G. Email support response was quick and welcome. All my other IOT devices that only work on 2.4G paired fine despite there being a 5G SSID of the same name from multiple satellites. Otherwise all other features are good and it's worth it if the stability (I have not experienced these yet) and pairing issues are fixed. The remote programming and manual pairing of blind motors was trouble free and reliable. So was the hardware retrofit once I'd worked out how the adaptor collars fitted for my tube (not covered in the motor instructions). The great news is I have retro fitted motorised rollers and I just need to crack the automation side... my vulnerability scanning isn't reporting any vulnerabilities with the Pulse 2. It has for my other IOT hubs.
@guygravel48042 жыл бұрын
There is NO Security on this device! , For "Sign Up" you are prompted for a User name and Password.. And Tett under it stating the following " By singning up, you agree to our terms of service and privacy policy" The Issue is that you are NOT able to read these terms and privacy policies... It's not a clicable link and there is no way on the page to go to the home page and / or any other page. I do not want to give ANY of my privacy information without reading it first! . bad design. Beware.