Well I must say I am surprised and shock at the results you received from Keystone. We had the same issue 2 times with our 2021 Fuzion, the first time we had to hire an attorney to get them to do anything about it, and the second time, they completely abandon us an Camping World. Camping World was told to deal with it and fix it. We were also told this is a known issue with the Lippert frames and would probably happen again.
@BottomleyAdventures5 ай бұрын
It seems our Lippert frame was fine, but I was told by our tech at the dealer that the wood was missing from within the wall, so the bolts had nothing to bite into, so that's likely what caused our issue. I think the dealer you choose is largely responsible for the service you receive, and even the warranty coverage, because the RV manufacturer is reliant upon the dealer to submit those requests and Camping World, of course, is one of the worst dealers out there.
@RoadieWingZZ5 ай бұрын
Awesome response by both dealer and manufacturer. Unfortunately this is the exception, rather than the rule, in today’s RV industry.
@BottomleyAdventures5 ай бұрын
Thanks, yes, I was pleasantly surprised, compared to some of the horror stories I have heard.