Ryko Softgloss Major Damage

We have signs posted for customers clearly stating to take objects off the rear of their vehicle to prevent this. It bent the frame and tore out the bearings, cracked covers, wheel scrub frame bent, drive gearboxes messed up.

[@noahandrewsandrews7830]

Please tell me you made the guy pay for all the damage that you did PS jokes on him we got his license plate number haha

[@dcw515]

I will post a video of the new Washworld Profile Max that we installed and is 98% done that replaced that Ryko Softgloss

[@mrbx359]

@Diamond Carwash So this car wash is banning Bike Racks forever In Your Car Wash Today.

[@ts-jq3st]

Diamond Carwash I have an idea to solve this issue and it is, All pickup trucks to washed at home on the driveway

[@user-mq5zt9di1g]

Diamond Carwash are u just getting rid of the washes whenever their broken???

[@WisconsinCarWashChannel]

get his plate

[@noahandrewsandrews7830]

That's a good thing

[@noahandrewsandrews7830]

Congratulations

[@jamesedwards6589]

Wisconsin Car Wash Channel what a dong, why would you not remove your bike rack before using a car wash is beyond me

[@ryanhowell4492]

What happened

[@TheSuperStylishSmurfs]

The spinning brush opened the truck's bike holder and got stuck

[@amazinginterstate95ownbtcp84]

They should fix it or replace a New touchless version like New Laserwash 360 or washworld high velocity or washworld razor or new foambrite car wash

[@disneyfan9099]

amazing interstate 95 own BTCP Brandon le Yeah

[@amazinginterstate95ownbtcp84]

Disney Fan which machine yoy prefer Laserwash 360 or washworld high velocity or razor or revv or ryko radius?

[@HSETM]

This was already replaced with a Profile.

[@rolindadedecatoria90]

The brushes were stuck on something

[@BrandonLe621]

IT WAS STUCK ON A BIKE RACK

[@JaidysTwisteddCountryballs786]

SOMTHING you never wanna happen to you and it’s a softgloss ZS

[@KrispyPixpy]

If this video was made in 2022, everyone Is Just gonna comment emocional damage

[@bronsonplatter6180]

2:27 STOP STOP STOP HES TAKING THE MACHINE WITH HIM STOP STOP STOP

[@CarwashReviewsFlorida]

omg what idiots i would be furious if this happened to me if i owner a place . I hope this is up and running perfect Why is it THAT expensive to fix a little thing like that.....

[@southcwf]

Why didn’t ryko design these to reset if this happened on the XS

[@WisconsinCarWashChannel]

This is a perfect example of "Lovely" customers who come in without reading any of the like what, 3 signs that CLEARLY say no bike racks and then cause about $9,000 in damage? So glad this was replaced with a profile max, although Washworld customer service seems to be going down.

[@thischanneldoesntgetusedoften]

Very sad how it’s going down, Ryko’s are pretty much my apartments animal waste bin

[@adelaideautowashes]

This is a complete side note but i've never actually seen the top of a Ryko Softgloss system before.

[@carwashgaming3727]

That profile max machine is a beautifull looking machine. I googled it

[@richardmcdonald7322]

I wish this never happened :(

[@michaelasebedo8392]

I would be crying .... and pissed !!!

[@flamingdog9207]

Not gonna lie, I found myself cringing and going "oh god, no no no no stop" once the guy started pulling forward.

[@southcwf]

I was actually driving that truck and I realized I damaged it, I thought that Diamond Carwash might sue me for the damages

[@southcwf]

IM SORRY

[@MrProfessional1969]

Were you really driving that truck

[@southcwf]

Emad Albukaai yes 😥

[@Liftmaster-sw2zy]

Did u forget u had the bike rack behind u?

[@southcwf]

Liftmaster1280 yes :(

[@justinm7741]

I sure hope it damaged the truck

[@patitauiliili1221]

I am in shock 😱😱😱

[@CarWash811]

I hope that person in the truck got huge bill causing damage like that. No common sense at all. Painful to watch 😥

[@brownsfan4692]

Keeps me employed. lol. See this all too much.

[@vbcarwash8562]

That...that’s unfortunate.

[@southcwf]

Uh oh he had that hitch on his truck so the right back brush got stuck in it

[@ethanhays9275]

I thought u were driving the truck?

[@Rodj12341]

This is why on the newer Softgloss MAXXs, the bristles will tear and come out of the holders if this happens.

[@dcw515]

The Foambrite material has not changed since they introduced it, plus there was no way the arm would of been able to release itself it was pinned between the vehicle and the bike rack, it's already up 9k in repairs, Ryko service is trying to get it repaired but other not seen damage could still give us problem once we turn it back on.

[@Rodj12341]

I could have swore there was a video on KZbin(Cant find it now) to where some of the bristles got caught and tore themselves out, and I did pass by a bay that some of the bristles were laying on the floor.

[@adelaideautowashes]

Ouch!

[@thecarwashelevatorfanatic7433]

I betcha this wash isn't working anymore due to this.

[@dcw515]

The Car Wash Fanatic Well $17,244 later I got it running again. But yeah they should've totaled it.

[@thecarwashelevatorfanatic7433]

Diamond Carwash Wow.

[@AdamsCarWashVids]

Diamond Carwash did you have to replace the entire right rear arm and brush assembly?

[@ClassicalRips]

How much was out of pocket and how much was insurance covering?

[@dcw515]

Yes the right rear arm assembly had to be replace and all of the covers.

[@sunshinesuds]

no treadle on this machine??

[@dcw515]

Car Wash Studios We installed the new virtual treadle 1 day before this.

[@sunshinesuds]

Diamond Carwash oh man.... is this your wash?

[@dcw515]

Car Wash Studios No it's another in my town, I installed the video surveillance system for this wash.

[@stampycatfan01lol]

About the virtual treadle...was it manufactured by PDQ or Ryko?

[@sunshinesuds]

stampycatfan01 I'm sure it's a retrofit from ryko as the new MAXX machines are finally coming without treadles. I'm sure it's optional though. Ryko's used VT since the early 2000's on their touch free machines.

[@Batmans_Black_2018_Camaro_SS]

I MEAN THIS GUY DOESNT CARE. WHOOPS

[@WisconsinCarWashChannel]

I mean get his plate call the non emergency line and get is contact and sue him

[@dcw515]

Wisconsin Car Wash Channel We got the guy who did this and it was a very expensive repair including downtime, his insurance company had no problem issuing us a check for complete reimbursement, this Softgloss "maybe" removed very soon and replaced with a W.W Profile Max.

[@ricktennysonleddisplayssig6869]

What kind of camera system did your u have?

[@dcw515]

I sell and install Alibi Security systems and that's one of our old HD-TVI cameras, we are upgrading him to 4k IP based system in the summer.

[@mman454]

Diamond Carwash love seeing business owners who actually update their camera systems. So many times I see the local police station posting video online from various videos looking for help identifying a suspect, but it’s near impossible because the video system is old as hell.

[@disneyfan9099]

Did the customer have to pay?

[@ClassicalRips]

No, the customer would not be legally responsible for damages in this situation. This is something that the car wash owner's insurance would cover.

[@mman454]

Classical Rips guy who posted video replied to another comment two months after you. Said the drivers insurance company covered all the damages.

[@AdamsCarWashVids]

Did they machine try to do a emergency rinse?

[@BrandonLe621]

OF COURSE NOT STUPID

[@AdamsCarWashVids]

Nightmare-bonnie66 excuse me you don’t need to take that tone with me, if a car wash machine becomes stuck or if it can’t find the vehicle generally they will go into emergency rinse which is when the machine will run all water pumps and open all solenoid valves to flush the vehicle of any chemical or soap

[@BrandonLe621]

@@AdamsCarWashVids well this car wash doesn't have that and im sorry for yelling at you😇

[@AdamsCarWashVids]

Nightmare-bonnie66 It’s okay I thought emergency rinse was a standard thing

[@BrandonLe621]

@@AdamsCarWashVids oh ok

[@HSETM]

Snipped