#11 ServiceNow Developer Training | Business Rules with Advanced Scripting with use cases

[@kuntalacharjee4453]

You are the best!!! It really helps!! Thanks

[@RohitSingh-fx9oy]

I don't have this application 'Agile' in my personal developer instance. How do I install Agile Development plugin?

[@mdjiyauddinansari7083]

In plugin which agile version we shall install? it is showing many option

[@likeminds925]

very good use case. please do more. thank you

[@ALBERTORAYGOSA]

you save my job Sir!!

[@ashmiyastephen108]

thank you so much for this training session.. helping beginner like me alot.. btw..which plugin should be installed for doing first use case? access agile in application navigator

[@SAASWithServiceNow]

Agile Development Plugin

[@sayanghosh6824]

Could you please explain function: gr.addquery(),gr.query(),gr.next() i mean the meaning of these function so that i can understand when to use these. Thanks in advance.

[@SAASWithServiceNow]

The whole gliderecord topic will be uploaded with all methods tomorrow. Already created the content, Just need to upload.

[@sayanghosh6824]

@@SAASWithServiceNow thanks.

[@ALBERTORAYGOSA]

thanks carnal!

[@thatLifestyleVibe]

Hi Gaurav, Can you explain why we used the 2nd if loop in 2nd use case ' if(gri.next()){}?

[@ankitadutta1995]

Even I had the same query. Gaurav can you please help.

[@chantijayanth276]

Very helpful but one query, in Last example, When to Run condition was selected as Before that is why incident was getting automatically updated to In-Progress.

[@SAASWithServiceNow]

Yes, if you want any value to pushed before update of record you can use before

[@rohitdwivedi8195]

@@SAASWithServiceNow the last example when I choose assignee, the state is set to in-progress. how do you disable this?

[@budda777pl]

I completely don't understand the second example code ;(.

[@kalaiselvi6073]

thanks a lot it was very helpfull , it could be helpfull , i have even saw the" 5 Usecases of business rules" , if u come out with even more varities of scenarios it would be even more helpful gaurav.

[@Eattravelpost]

I tried this in my PDI but even after changing the state of one task, the state of requested item got changed to closed complete. Please suggest.

[@SAASWithServiceNow]

Please ping me your script on my FB chat. I will take a look.

[@Eattravelpost]

I don't know the FB page of this. Could you please share the link here

[@SAASWithServiceNow]

You can reach out to me here- discord.gg/mcevNeE

[@SAASWithServiceNow]

This is FB one facebook.com/saaswithservicenow

[@Eattravelpost]

@@SAASWithServiceNow Thank you.

[@braineron5653]

Hi sir, I'm new to ServiceNow developer. I'm learning from your classes. I've a problem finding AGILE DEVELOPMENT application in my Instance(san diego). Sir, please help me/Guide me to find Agile development.

[@tracman5213]

you need to activate the agile dev plugin

[@rkrk-fu4rx]

Hi Gaurav, Can you explain about gr.addQuery('request_item', current.request_item) and gr.addQuery('sys_id', current.request-item).

[@SAASWithServiceNow]

Both are same however field is only different.

[@progressisbeautiful1541]

Bro, thank you for the real life scenarios, I really do appreciate your effort, but in the second scenario there is just not enough explanation. It just remained unclear to me.