SAFETY ALERT Honda Goldwing Owners You Need to See This

[@cruisemansgarage]

Rather than NTSB, I meant to say NHTSA (National Highway Traffic Safety Administration). Too early in the morning!

[@roadglide]

Thank you for suggesting that DFW Honda Powersports in Grapevine has a good Service Tech. I 100% agree. His integrity and master Tech skills are above reproach. He’s worked on Gen 5 &6 Gold Wings 20+ years.

[@cruisemansgarage]

@@roadglide than YOU for turning me on to DFW Honda!

[@adwdesigns9411]

Can you post the 30 page repair procedure? Im not interested in doing the repair just curious to see exactly what is involved in the repair. Thanks in advance.

[@VineA-v2l]

HI! I want service bulletin and repair procedure too. Where can I find it on web? Thank you for answer.

[@cruisemansgarage]

Checking to see if I need permission before posting the bulletin.

[@bernardtabamosr.695]

Sir you cannot give the technical information from Honda even if you work in a dealer

[@ShinigamiRebornTTV]

@@bernardtabamosr.695okay Richard. You must work for McDonalds.

[@ArtD2368]

Another great video thanks again for sharing

[@truhighlander]

I had Kent Powersports in San Antonio where I bought my 2018 Goldwing DCT call me today (18 Dec) to notify me about a recall and see if I would like them to service that recall. He said based off the VIN, it falls under the recall. He also informed me that if I accept “them” to do the repairs, they would order the parts now & when the parts arrive, they would then call schedule when to take the bike in. I asked about turn-around time and he said about day or two. I also asked about the fuel pump recall & he wasn’t aware of that recall but he’d look into it. I can only hope for the best.

[@ricfranco5]

Here in Brazil I saw two 2018 Goldwings (both Bagger model with manual transmission) that had this bolt broken. Fortunately in both cases the owners were riding at low speed when the bolt broke and the engine suddenly stalled, locking the rear wheel. If this has happened in the freeway, certainly would be catastrophic, with risk of death to the pilot and passenger. I have photos of the bolt and the other parts that had failed because of the pieces of broken bolt.

[@cruisemansgarage]

Wow. First I have heard of the rear wheel locking up.

[@roadglide]

@@cruisemansgarage I would say. Buy a Lottery ticket. The odds are similar that the above scenario would occur with same type & year of bikes by the same person witnessing it.

[@ricfranco5]

@@cruisemansgarageI email you with some photos of the broken parts.

[@ghostpepperrides4805]

Thank you for your hard work. Merry Christmas and Happy New Year.

[@MichaelSchoen-f2x]

Hello Cruiseman. I received my recall letter over this past weekend and called my Honda dealer today. I was told they are going to make that repair for the first time this week for a client and they have two in their showroom that has to be done . I was told once they get the procedure down and establish the time it actually takes to make the repair they would start making appointments. I am on their list to be called but he said if I don't hear from them by the 15th of February to give them a call. So I will update you when I have more info 🏍️

[@willymarissens343]

Thanks my friend, enjoy Kristmas and happy Newyear.

[@donmunroe8148]

Thanks for the update! I personally disagree with 2 comments you made. First - good luck trading in an ‘18 -‘21 model. I tried to do that several weeks ago with the dealer I bought the ‘18 from - Southern Honda. They only offered a lowball number on a trade for a ‘24 - well below a wholesale valuation. I have to think these are poison to a Honda dealer now but I was surprised Southern Honda didn’t show any consideration to an existing customer. Second, I would rather be one of the first bikes done by a good GoldWing tech while they take the time to learn the procedure. I would not want to bring it in when they are more routine but rushing the job to meet Mother Honda’s “gracious” labor allowance. JMHO

[@cruisemansgarage]

@@donmunroe8148 good points

[@GoldRyderOne]

Another great PSA, CM. Backyard tool manufacturing is interesting. I have seen all your videos, I got this...lol

[@cruisemansgarage]

Glad you found it helpful!

[@kidi8124lunch]

glad I have a 23 and not an earlier model and in the past when I’ve had to take my bikes into the dealership to do major work that I could not do. I did what you suggest make it rain. be safe

[@stephenmorgan3036]

Honda IN stands for Honda Interactive Nerwork.

[@4940markhutchins]

Letsee…. My 2018 DCT Tour with 50k miles might have a trade-in value of $13k. A ‘24 DCT Tour runs for $32k out the door. So now I’m paying (or going into debt) $19,000 for essentially the same bike with fewer miles. All this for the convenience of not having to leave my 2018 at a dealer for a week. Anyone who thinks this is a good trade-off is smoking some wicked peyote! 😂

[@roger77088]

@@4940markhutchins then there might be a worse recall on the 2024 down the road

[@larry3274]

I talked with the dealership where I purchased my 2019 goldwing. I my goldwing has the bad bolt. As soon as the parts come in they want to schedule the repair.

[@goldwingmoments]

Thanks for sharing all that information. Not sure what I will do with my 2021 if it needs the repair. It's possible that I may even trade it off. Guess I will have to wait for the recall information.

[@cruisemansgarage]

It is a tough decision to make.

[@billparker7728]

I know the odds of the bolt breaking and hand granading the engine is slim but to me it’s more the peace of mind. It’s always in the back of my head am I going to make it home. In my area there’s a few Honda dealers. Some I wouldn’t take a sick cat to. The dealer I deal with has good techs but I don’t think they are of goldwing level. I’m seriously thinking of trading my 2021 for a new 2025 just waiting for Honda to come out with information on the new one. Keep up the good work.

[@JohnPletsch]

Honda dealer here (Canada). Manufacturers never pay true cost of any warranty.

[@MrShreekesh]

Which is your dealership? Where are you located?

[@MrShreekesh]

I am in the Toronto area

[@JohnPletsch]

Stratford

[@keithallen3119]

I have mine on the schedule for the fix once the parts arrive. Service manager says their lead Honda tech is very Goldwing savy and is "looking forward" to mine as the first one he will do. Said he will be taking his time on the first one. Also said it will take probably 10 hours, not the 5.6 Honda has listed. The dealership offered free pickup and delivery of the bike as part of the recall! I'm having the air filter replaced and said I would be open to a negotiated additional $$ to do that job along with the recall. I want to have a decent relationship with them. I know the manufacturers often leave dealers hanging, which isn't fair to these small businesses so I'm ok with giving them some extra $$ on these jobs.

[@whatsupeh1]

You brought up something that concerns me. I live in a relatively small city in central Ontario, Canada. We have one Honda dealership. It’s a small dealership that sells cars, Honda small engine products, motorcycles and ATVs. The powersport, (motorcycle) section is quite small. I think they don’t sell many GoldWings and hence, don’t service many. The only times I have taken mine to them for service was for the first oil change / inspection, for the fuel pump recall and one time I had an issue with the O ring and cap for the transmission filter. Other than that, I do my own service. I really don’t know how qualified our local techs are to go this deep into my bike. How many parts will they break and then hide as they reinstall them? How would I even know if not obvious?

[@Drajrichard99]

My dealer has informed me that the bike has to be brought in so they can inspect the bike first (make sure the bike has not been wrecked). Then they would order the parts and the fix is about six hours!

[@MarksGarage17]

Hi Chris-Excellent update and information about the latest service bulletin related to the primary drive engine bolt. Yikes. Couple of things to share. First- 30 pages in a service bulletin seems like an awful lot. Two-Honda would serve itself well by them producing a video designed for the dealer tech level. Walking the service folks through each step. This would be a great tool for the dealer to train and would ensure Honda gets more consistent process for the repair. Maybe they can hire you to produce it....only after you sign the hold harmless agreement!

[@cruisemansgarage]

I am not sure Honda is that forward-thinking. But, a great idea!

[@performance13able]

I believe that Honda has used inferior metal throughout the drivetrain, and that the only remedy is to reimburse us for the motorcycle.

[@cosmicaudio9452]

I wonder if removing all the parts necessary to do this repair will also allow for the air filter to be replaced while the bike is apart.

[@cruisemansgarage]

@@cosmicaudio9452 that should be pretty easy.

[@geoffforster7906]

Hey folks, just my opinion as an Automotive Service Tech at a dealer, when it comes to recalls, and there are lots, the manufacturer always pays a lowball flat rate to perform the recalls. What I've found is that after a few of them we do indeed get a little more efficient at it. If the tech is already getting this flat rate (lots of us are), don't go asking oh by the way while your in there change my air filter. That would be a punch in the gut to the tech. Better to offer the shop rate to replace your filter and buy the filter from them. That would make it rain better for the dealer, the tech, and ultimately for you. As to the depth of repairs, don't sweat it. We do engine tear downs, dashboard removals etc, that are waaay more in depth than this repair. The techs are qualified. But yeah, good time to do your air filter, but pay them for it.

[@cosmicaudio9452]

@@geoffforster7906 I understand what you're saying but you may not be aware of what it takes to replace the air filter on a GL1800. You essentially have to take the bike apart to replace a $15 filter. I don't recall exactly how much my. Honda service department charges, but it's upwards of $500. Honda used a defective engine bolt and now we'll be without our bikes for potentially an extended period of time. If I can at least get the air filter changed without spending an arm and a leg, I'm going to go for it.

[@geoffforster7906]

@@cosmicaudio9452 I hear ya lol. I've done my air filter once on my 23 and would agree they could have come up with a simpler access filter. Some nice bakery goods usually does the trick for us haha..

[@davestark9916]

Should have side door- slid air filter out slid filter in easy peezey

[@markfowler5577]

Dealer contacted me today, "Parts have become available for the Primary bolt recall on the Goldwing. I have ordered a kit for you."

[@MrGursk12]

Question while doing this repair if ones motorcycle is effected will they have the bike torn down to the point they could replace the air filter obviously the owner paying for the airfilter? Thank you for your knowledge Sir

[@cruisemansgarage]

@@MrGursk12 Yes. Would be easy to do.

[@kylepayne9657]

Hmmmmm. Thank you for the great information. I am anxious to hear what Max @ Traxxion Dynamics will say about the actual maintenance procedure. 🤔 I have a 2018 Tour manual transmission.

[@TexasSteele67]

No grip puppies on Shadow yet ?? Love mine

[@goldsc79]

Danke für die Information über die Rückrufaktion. Bin gespannt, ob es bei uns durch Honda Deutschland auch einen Rückruf geben wird. Der damalige Rückruf der Benzinpumpe, fand bei uns ungefähr 5 Monate später statt. Fröhliche Weihnachten und Grüße aus Berlin/Deutschland

[@dray439]

I highly recommend Niehaus Cycle Sales, in Litchfield Illinois. I bought my '18 Tour, manual, used, from them and they have been great when servicing it. (They did not pay me for this endorsement.) I'd also like to see a copy of the bulletin.

[@cruisemansgarage]

Thanks for sharing!

[@brucewaters4262]

It’s winter here in Toronto Canada 🇨🇦 I’m willing to be the first with my dealership. Markham Outdoor Power. I trust them 100% And than when riding seasons begins I’ll be ready to go

[@banjobenson9348]

They have not even contacted me for the fuel pump thing

[@David-yp4fl]

DaD BURN ❤️‍🔥 IN MY HUMBLE OPINION I DO NOT THINK HONDA IS HALF AS GOOD AS THEY USED TO BE MOTORCYCLES OR CARS 💥. I THINK THEY'RE DOING AN AMAZING JOB WITH THEIR AIRPLANES ♥️

[@brucewaters4262]

Honda just emailed my recall That was quick

[@HOWSOL1965]

Hey Cruiseman what are signs if this happens I believe it has happened tome?

[@duggsdoggs3696]

You are blowing this way out of proportion.

[@cruisemansgarage]

Very possibly.

[@tomfavale825]

Agree.....auto manuals often describe many more steps to accomplish a repair than necessary.

[@alfoerster3593]

Can you recommend what recommended interval services or improvments could be done while the bike recall is being done to cut future costs. Thank you for the update and great content.

[@cruisemansgarage]

@@alfoerster3593 have your air filter replaced while the bike is apart.

[@rodneybarcus2233]

I wonder if overtime Honda doesn’t wind up with a bigger than normal used goldwings selection to sale? What a headache.

[@2upblacktopriders]

Hey another question ... are you familiar with T-Rex Racing there in Dallas that makes engine guards for the Goldwing .... know anything about them??

[@alexpusineri]

Very important update, Thank you Sir! I'm aiming at a 2022 now or any update on the 2025 Goldwings? Anything new or same with new colors?

[@terryfernets1922]

Thanks cruiseman for the update, my question is when we get our letter do you anticipate honda saying do not use the bike till repaired, that would be it for my summer and look for another bike ,thanks

[@cruisemansgarage]

I doubt it, but you never know.

[@Nick-me7ql]

Hi Cruiseman, on the service bulletin it only mentions the GL1800B/BD/D & DA models which i thought were all DCT options, as mine is the GL1800A which is a manual and not on that list, but in the parts information it lists parts for both DCT & MT. can you shed some light on this as this recall has not come to the UK dealers attention yet so not sure if UK bikes are involved or if in the US those models can be manual transmission also.

[@cruisemansgarage]

I missed that detail.I wonder if it is just a misprint?

[@jeffreycash3662]

CM, does the engine have to be removed for this fix?

[@cruisemansgarage]

No.

[@VineA-v2l]

HI! I got an invitation from my dealer in Slovenia few days ago for replacement fuel pump and primary drive gear bolt on my GW 2021 DCT air bag. I need service bulletin and repair procedure to verify the replacement. Where can I find it on web? Thank you for answer.

[@cruisemansgarage]

Checking to see if I need permission before I post it online.

[@waynenelson3483]

What do you think would happen if you triked out your Goldwing?

[@cruisemansgarage]

Should still be covered. The trike kit would not affect the engine. Now, there may be some additional expenses involved in working on a trike engine that a dealer may have to pass onto the customer. I will ask around about that.

[@kennethrichardson4256]

I bet you're a great tipper when you go out to eat!

[@frankward8003]

I can see why the fuel tank has to come out, but why does the top shelter have to come off...all the work is at the bottom of the bike

[@cruisemansgarage]

Can the fuel tank be removed with the top shelter in place?

[@frankward8003]

@cruisemansgarage I was thinking you don't have, to but yea you do

[@rickthompson3243]

So disappointed hearing this news. I have had my '19 tour in the shop SEVERAL times for issues. It only has 12,000 miles on it. Not real happy with Honda to say the least!

[@robertwhitemoto]

Yeah, I’m trading up …

[@davidedwards5773]

But Robert, you have a 2023 which isn't affected by this recall. Does that mean that you have info on the new 50th year anniversary Goldwing model or have you been a really good boy and know that Santa 🎅 is bringing you something big. 🎅 David from Ontario Canada

[@roadglide]

I double dog dare you.

[@robertwhitemoto]

@@davidedwards5773sorry David I wasn’t clear… if I had an older model that was part of this, I would opt for upgrading 😊

[@cruisemansgarage]

Use some of that big KZbin money to buy a 2025!

[@davidphillips5051]

I grease the wheel every time

[@wingingit9493]

It's not that big or bad of a job. One may need to pull the gas tank on a DCT but not on the 6MT. Pull the evapcan, coolant res, ISG, a bracket and some electrical connections. Pop the clutch cover off and replace the bolt. Really don't need any special tools. You can use certain pin spanners, make tools like Honda shows, use a delrin block or a leather block to lock and break the bolt loose and tq it back in. Pack the opening to the transmission with towels so nothing drops into that area. It's mechanics 101. I was going to replace the bolt and even bought one and the cover gasket then the rumblings of recall started so It's going to the dealer for the fuel pump and bolt. One thing I have found out is there is a oil change involved and cheap ass Honda is paying for basic Honda oil and crush washers,,, but not oil filters. It's almost like they don't want to build motorcycles anymore or cars for that matter if you've owned them in the past and how cheap they have got....

[@XROADSTRIKES]

We rip out the gas tanks when we build them into trikes. 6 hours is laughable.

[@FxRiderST]

Looks like you have a nice pension lol. I'd have it done, ride for a while and trade for a new one.

[@duggsdoggs3696]

I assume that fixed the issue by the time they build the 2024.

[@io3010]

I sure as He** hope so!!!!!! if they knew they had this issue since the 2018 build dates and keep using the same defective bolts until 2024, I want my $$ back!

[@cruisemansgarage]

The issue was fixed on all 2022+ bikes, and possibly some earlier models.

[@garthhobden6325]

Honda needs to offer owners of bikes that have this problem, a guaranteed trade in value to compensate the owner for this problem. The trade in value should reflect market value established by a reliable source. Quite frankly, why should an owner be required to use a bike that THEY have established could be unsafe to ride by affirming that dealers cannot sell or transfer these motorcycles. Owners may want to consider a class action lawsuit to ensure they are adequately compensated, for 1.) the loss of use to operate motorcycle safely, 2.) the reduced market value of an affected motorcycle. This is ridiculous that Honda has not taken this into consideration...

[@cruisemansgarage]

At this time, I don't think Honda would make such an offer on trade-in. A dealer, on the other hand, may. I don't think Honda is claiming the motorcycle is unsafe to ride, they are just claiming that IF in the rare event that the bolt did fail, it COULD increase the risk of injury. I wish Honda would reveal how many engines this had failed on, but I have spoken to some service managers (Honda dealers) who claim they have not seen a single motorcycle with this failure.

[@Eileen-e8f]

Try selling a harley.. that public relations mistake they had tanked values.

[@kellbob4726]

For me Honda can have this motorcycle if mine back screw this BS

[@keithallen3119]

I am about done with Honda. The older ones were basically bullet proof, sorry I sold my 05 now. Cars are just as bad now, lots of quality issues with most of them. CRV and others 4 cylinder engine oil dilution, fuel pump replacement on the new gen Ridgeline (not done yet after 6 months of announcing it) backup camera wiring harness issues, etc. Mr. Honda would have heads rolling if he were still alive. Questionable engineers and bean counters, go away.

[@briand4000]

Simple. Sell your bloated, ponderous land yacht "motorcycles" and get something much smaller, lighter and easier to maintain. Owned a '06 wing. Never again.