Salesforce - Field Service Lightning Demo

[@nikhil484]

Perfect and Quick Demo For FSL. I recommend all to watch this. Thanks

[@paulnaglich9123]

Very good demo. I need more of this as we transform our CRM with the Field components... Thank You!

[@AndrewRieser]

Thank you Paul! We've recently started a Q&A Friday series to address topics and highlight some specific use cases. Please feel free to share any topics for consideration.

[@selinasuarez4834]

Great demo thank you

[@yogi1211991]

what is the difference between dispatcher and service agent in this case?

[@amanbisht2704]

Superb Demo.. Loved it!!

[@pavithray5602]

hi can you please explain how to get the work order tab to create a work order once the case is created?

[@naveenmosuru4556]

This can be done in many ways.

[@julianjuez]

Great demo, Madison!

[@shoottkuruvi9856]

Hi could you explain how to customize global actions in global action lightning icon in ios app

[@hollanddotts2566]

Hi Sakthivel, thanks for your question. Madison, our FSL specialist, responded with this: "You can create a Global Quick Action from 'Global Actions' in Setup. If you want to create an object-specific quick action, you can do it from the Buttons, Links, and Actions section of the object’s Setup page. You can read more about quick actions and how to create them here: developer.salesforce.com/docs/atlas.en-us.salesforce1.meta/salesforce1/actions_creating.htm"

[@peshkov1234]

Great video! Thank you for sharing it.

[@reinbauwens3152]

Great demo!

[@arundhutisingha3789]

Very effective session...

[@gregory35665]

audio not good