Salesforce Tracking Emails

[@KeniaFernandaMéndezGonzález]

Thank you for the video, it was very useful, however, i would like to know how the surveys option works, i mean surveys from where, o how it works?

[@suman.prusty2164]

Hi, This video describes all about the reports which pertains all the data related to sent email, no of emails opened , bounced etc. Is is developed and integrated with salesforce Or it is an inbuilt feature of salesforce