Salesforce Flow to Create a Follow Up Task when a case is created from web with High Priority

[@cringedude3427]

Thanks man! Helped me to partially clear challenge 7 of Service cloud superbadge!

[@salesforcegeek]

Glad it helped!

[@suryasv3801]

Very Good Teaching Shubam.

[@salesforcegeek]

Thank you 😊

[@cringedude3427]

Again i was helped by your video, so Thank you again 😁. Keep up the good work!

[@salesforcegeek]

Glad I could help!

[@bk8865]

Please elaborate one by one function of (all Elements, Components, all Global variables etc) in Flows.

[@akashshroff]

Nice 👍

[@salesforcegeek]

Thanks 😊

[@devendrabhardwaj1533]

❤️❤️

[@salesforcegeek]

❤️

[@pw_capture5532]

How can we automate follow up email for 3 days

[@wrigna1]

How does Salesforce know if a case priority equals high? What criteria is Salesforce determining the case priority based upon? Where are these case priority settings located?

[@salesforcegeek]

on case record we have 2 field one is priority(Picklist) and other is isHighPriority (Checkbox)

[@wrigna1]

@@salesforcegeek I understand that picklists exist. My main question is, how specifically does Salesforce determine which cases are high priority and which ones aren't? Is this something Salesforce determines by itself automatically? If it is, then how exactly does it happen? Do Admins have to manually tell Salesforce which cases are high priority of does Salesforce somehow automatically determine this by itself? What is the specific criteria that Salesforce makes this decision based upon?

[@MAN121manjhi]

I m unable to see the drop down for classic and lightning email template while creating email alert can any one help?

[@_DheerajIPPILI]

me too at the end it is not showing the email template.

[@salesforcegeek]

Did you guys check whether you have lightning templates permissions or not?