This video, along with a couple others, helped me fix a dryer for $12 myself, instead of who knows how many hundreds. Really sorry to hear of his passing - hope his family knows that he's still helping people every day.
@chriscoyle18553 жыл бұрын
Just learned of his passing, very sad. I sincerely hope the afterlife offers comfort for the tortured souls who can no longer bear the weight of existence.
@artearlnorman1452 жыл бұрын
@@chriscoyle1855 as well s5qw55
@scottbrown83592 жыл бұрын
Damn. He just helped me for sure. R.I.P 🙏
@Grandma7592 жыл бұрын
How sad! He helped my husband and I (we are 68 &71) fix our 17 year old dryer! I hope he’s having a good time in Heaven…
@billyw2821 Жыл бұрын
Ohhh wow, I was just trying to find a way to contact him to thank him for the detailed videos that definitely saved me hundreds on a repair. So sad to know he's gone, but happy to see he still lives on helping people.
@dan40912 жыл бұрын
I know Bill is no longer with us but thanks for keeping his videos online, he was a good teacher and his videos are top quality.
@bgcm19953 жыл бұрын
I have no experience w this, yet I was able to and saved 250 bucks. Thank God for this man and KZbin.
@aprilabbott8707 жыл бұрын
This is the first time I've ever commented - seriously, I had to create a KZbin account just to THANK YOU for this step-by-step dryer belt replacement! Clear, concise, no advertisements or being condescending. I fixed my dryer by myself following your instructions (and a lot of 'pause' button). Thank you very much for valuable service!
@jamesparker5551 Жыл бұрын
Thank you so much. I have NEVER been as extremely satisfied with a how to video, as I am with yours!!!! Crisp, clean,precise and exactly what was expected. No pointless tangents or wasted time. I am now subscribed. I appreciate you!!!
@colindekkema70592 жыл бұрын
He passed away? This guy has helped me fix a few of my appliances. He has saved us common folk millions in all the repairs he's showed us how to do. He will truly be missed.
@tru65792 жыл бұрын
Today Sir! I’ve followed your steps carefully. Thank you for taking your time out to make this awesome video. My Dryer is like new again. I was able to clean the entire inside before I got down to installing new pulley and the belt. My wife is very grateful as I am. Thank you 🙏 Thank You! Awesomeness….!
@nerdsageentertainment93234 жыл бұрын
I followed your directions to the LETTER and got my dryer up and running in an hour. Thanks, guy!
@terrydonnelly30063 жыл бұрын
Eqe
@MoonGoonz2 жыл бұрын
Same here! Thanks
@RickyTickyTshirt Жыл бұрын
This video has helped me twice now on the belt change out. For Bill's family, thanks for keeping this treasure of vids posted. His mannerisms, video direct format were supreme. I hope is memory lives on with his loved ones. Thanks again.
@jamescrouse37796 ай бұрын
I wanted to say thanks for the great video. Here in 2024, this video helped me replace the belt on a newer Samsung Model. Wanted people to know that even though Bill is not longer with us, he is still helping people with his pragmatic step by step how to videos.
@Eric1285 Жыл бұрын
What a superb video. I'm a bit of a Luddite, so I watched the video and wrote down the instructions on a card to have next to me while I worked on the dryer. The instructions in the video are so clear that I didn't even have to come back to the video to complete the repair. Truly an excellent explanation.
@sweet-es97884 жыл бұрын
Bill!!!! Thank you sooooo much for helping me save money!!! I cant help but celebrate and do a happy dance!! Im a female and I fixed my dryer!!!! Saved myself $250! Paid $8 for my belt!!!
@MarkBeanNJ4 жыл бұрын
Bill, thank you very much for the well done video. I first saw your one about "Samsung Dryer Won't Start or Spin - Troubleshooting and Repair Guide" and was "happy" to see a broken belt when I took off the top panel. Only $8.64 and 24-hours later I a replacement from Amazon. My spouse and I worked together on the project. Removal of everything was very easy. I had a few stumbles on putting things back but nothing major. If I tried it again I would get it done in less than 30-mins. The biggest challenge was getting my gas dryer back on the periscope vent. We also cleared out a great amount of lint build up before the blower motor. We feel much safer now and we suspect that clothes will dry faster as well.
@tobyboyd1086 Жыл бұрын
This is the what made and makes KZbin great. Last year I fixed a different issue and now I am replacing the belt. Without KZbin I would 100% have broken the drying trying to take it apart. It also helps a TON to see how the belt goes on visually. Thank you. A thumbs up for sure and a Thank you. A world where we all fix our own stuff (when we can) is a better place. And then call in the "big guns" for tough stuff and pay them for expertise. YOU ROCK.
@kolbykofficial Жыл бұрын
Thank you so much for your help. Bill's legacy lives on and still impacts people today.
@floridaorchid2 жыл бұрын
I am a 56 year old woman and was able to fix my dryer with this video. Thank you so much for saving me money. A rather quick fix!!
@margieschultz2062 Жыл бұрын
You are a life saver. Father's day and the belt on my dryer broke. You saved the day with this video ❤ You rock!!
@johnford3549 Жыл бұрын
My pulley came off yesterday (Father’s Day)! You are not alone!
@coryviolette86223 жыл бұрын
Thanks Bill, I liked and subscribed. You wasted no time getting right to it and I was able to follow what you did and fix my dryer. The repair man is out 30 days and it was $100 just to take a look. Took me all of 15 minutes with your instructions and some help from my wife. Thanks for taking the time to post this. Huge money and time saver.
@andrewhampton36533 жыл бұрын
Extremely helpful as my Samsung dryer stopped suddenly today. Followed video instructions and quickly realized I need a new idler pulley assembly. Saved myself some $$$ because of this gentleman!
@EP7Red7 жыл бұрын
Omg bill, thank you! You saved us $100s with this video! My neighbor helped me replace our dryer belt with this video and now it works great. Only glitch was using my phone as a flashlight and accidently leaving it inside! Was able to get it out after removing the vent cover 😁 Thanks again, keep posting!
@mardellbates36776 жыл бұрын
Thank goodness there was a video guide that was instrumental to assisting my husband with the repair. Keep making videos because we need them. Thanks again Dennis and Denise.
@sarahhaines60446 жыл бұрын
Thank you! I used your video yesterday to replace my broken belt! Saved me $300 on a service call! Great instructions!
@shaneromaine81808 жыл бұрын
Called appliance repair shop this morning. "We're booking a week out". Tennant just moved in. Watched your video, picked up the required belt and had it all done within 4 hours of getting the call from my frustrated tenant. You saved my ass! Thank you for posting such a valuable set of videos! I ALMOST feel like I should be sending you a check! :-)
@maurices09107 жыл бұрын
Thank you. After hours of googling my Samsung and calling Samsung, I came across your video. Not only did I learn my dryer had a sensor on the belt tensioner, you gave me Easy steps to fix it. Samsung quite $275. With your help $15 and one hour of my life.
@TrevorHall-hw6ox8 ай бұрын
This video allowed me to fix my dryer for $0 and fix it the night the issue occurred. I otherwise would have paid $100 for my home warranty to fix it and would’ve waited weeks for them to schedule a visit to come out. Happy house all around! Will be watching more videos as things come up. Very much appreciated!
@sethbecker39634 жыл бұрын
I was fully counting on the fact that I would need to buy a new dryer. Then I stumble upon this video and boom, just like that it's working like a charm. You saved me hundreds of dollars, thank you so much for the video!
@heathergriffith0410 Жыл бұрын
Thank yuuuuu! My daughter and I just finished changing the dryer belt ourselves bc of your awesome video. Very easy to follow. As we followed the steps we put the screws in numbered ziplocks that we labeled so we could reverse the steps to put the dryer back together. The final step with the pulley was the worst and it took both of us reaching in to get the belt on the pulley and knob. In case another novice reads this grab someone to help. Again thank you!!!
@anonymousnoise62194 жыл бұрын
Thanks for this video pal. I'm a new homeowner so all appliance issues are new to me too. When my dryer stopped spinning I thought I was done for and had to buy a new one. Very thankful for your tutorial, when I'm not lazy I'll post when I fix my dryer. 😅
@defcon8884 жыл бұрын
My 10 year old Samsung Dryer belt finally snapped this morning... and THIS VIDEO saved the day!!! THANK YOU!!!!!!! (Was expecting a $200 service visit and after watching this video and a trip to the local Lowes... $8 and a beer...... THANK YOU AGAIN!!!!
@Hirigoyen1872 жыл бұрын
Got everything done in 1 hour and some change. Paid 12.95 for the belt on Amazon. You saved me a ton of cash! Thank you!
@adamcolon11 ай бұрын
Thanks to this video I was able to fix my dryer's broken belt and destroyed idler pulley on my own. I'm a programmer not a handyman so this was a big deal to me. About $25 in parts and elbow grease. Saved me at least over $100. Thank you for this!!
@ImMarkBoyd3 жыл бұрын
A $9 belt, Phillips head screwdriver and this guy's video is all you need. Thank you very much!
@OB-7380 Жыл бұрын
7 years after this video is still very helpful. With 10 usd and the time to watch this video I was able to fix my dryer. Thank you for your help.
@sherylefrisk79402 жыл бұрын
This was amazing, I ordered the part and it came with the rollers, my husband asked why I got the other parts. I told him just in case. When he got the drum out the belt wasn't broken, it was the rollers! He replaced them and went ahead and put the new belt on so we wouldn't have to do it again. Thank You so much!
@HS-ci6sp2 жыл бұрын
May I ask where you purchased belt and rollers?
@minzircon5 жыл бұрын
Just did mine, thanks to you it took about 20 minutes and cost me 10 bucks, likely would have been a hundred to get a repair man out here. I really appreciate your making of these videos, thanks.
@windy33072 жыл бұрын
Best ever video that helped me repair an unusual Kenmore Elite 592-893080 Dryer with zero-experience! Due to the bad design, it was really difficult to disassemble the covers and reach the parts from the small vent hole. Many thanks for sharing!
@jf.normand3 жыл бұрын
Thanks Bill! You just saved me $200 in repairs. I found the belt on Amazon for $9 and followed your instructions. Worked like a charm.
@edithmoreno52663 жыл бұрын
Hey what was the serial number or part number you ordered? Please and thankyou
@jenniferfries9264 Жыл бұрын
Thank you! My dryer sounded horrible and with the help of your videos I was able to replace the rollers, belt, and idler pulley for $35, and it really didn't take very long.
@jacobellerbe18097 жыл бұрын
I successfully replaced my dryer belt with this video. When I opened the dryer up, there was no belt. It had snapped due to wear. I checked the part number from Sears and ordered the belt off of Amazon. I dried a full 48 minute load and its running great. Thanks for the awesome and helpful video. You saved me $70 on a repairman.
@kristinolson37744 жыл бұрын
Thank you!!! My husband is our resident handyman, but he was out of town and our dryer broke. I was able to diagnose and fix it (within several hours of it breaking) thanks to your video, saving a few hundred on a repair bill (and getting a great sense of satisfaction and some hilarious social media comments thanks to my chronicles of a wild and crazy Thursday night)! ;) And now I can dry the laundry that's hanging all over the house!
@ginanelson66448 жыл бұрын
Bill, You ard a lifesaver! our belt came off the motor pulley and you saved us a TON of time, aggravation and money...Appreciate your help!
@tnelan3 жыл бұрын
This video is awesome. It helped me fix my dryer when the belt broke. One thing, though -- the idler pulley spring on my unit was insanely stiff and I couldn't get the belt over the drive wheel. So I took the spring out -- its super easy to remove -- and stretched it with a set of pliers in each hand. That gave me the extra stretch to get the belt on.
@Farmerchino710 Жыл бұрын
I just saved a bunch of money because of this video. I’m very handy but wasn’t sure about the dryer but with this simple video I was able to figure out that my pulley for the belt was busted and had to be replaced. Thank you 🙏🏾
@ericlange45315 жыл бұрын
Thanks Bill, you just saved me a $100 service call. Belt had just came off the pulley system. Watched your video and 15 mins later we were back to a perfectly running dryer. Thanks again and this will be the first place I look to if anything happens down the road.
@tonyp27079 ай бұрын
I was so mad I tried to use this video to fix mine and a saw you put the belt on then start putting it back together, I stopped the video started to try and figure it out on my own then I remembered you removed the vent on the back, came back to your video to watch the whole thing and it was just what I needed. Got it fixed with no issues . Thank you
@butters_1473 жыл бұрын
This video *really* helped my Uncle and I fix a Kenmore dryer that is the exact same. We referenced this video multiple times not only for easier disassembly but also for your excellent camera work *inside* the dryer. It's such a small hole to work through. That video footage of inside the dryer was essential in us doing this job. This is the second time we've been in this dryer. The heating element went on it a couple of years back and we replaced that. If you're able, doing it yourself really saves tonnes of money. We've always been a do it yourself family. My Grandfather was a farmer so that's where that comes from I think. Anyway, thanks a million! I'm sure I'll find more of your videos useful in the future. 👍
@angusmac20374 жыл бұрын
All repair videos need to use this as a template. Saved my neighbour a costly house call. Thank you.
@kimlon012 жыл бұрын
Thanks! My son and I followed the directions and were successful in fixing the dryer! Only suggestion is to warn about different screws and keeping track. Great video!
@percymchow7 ай бұрын
Thanks dude! Saved me $900+ on a new Samsung Dryer. Bought the belt and rollers and spring tensioner for $40. Took about 3 hours in total taking my time. :)
@bobschlumpf45487 жыл бұрын
OUTSTANDING step by step process to repair my daughters dryer. Incredibly helpful - good job thank you .
@504ksh5 жыл бұрын
I have to be honest here this is the best video with full detail that I've ever seen on KZbin it was short straight to the point everything open will we can see exactly what's going on it's a great job I appreciate it and I have subscribed thank you
@wadeywade3 жыл бұрын
Perfect tutorial. This video, a $20 replacement belt and about 30 minutes is all you need!
@CCB2497 жыл бұрын
Thank you Bill. My husband fixed our 2 year old dryer last night using this video! He does not like to do home repairs, but you made it easy and inexpensive!
@owenlatham78109 ай бұрын
thank you for your videos, we have a Samsung dryer that had power but stopped spinning. with your troubleshooting i was able to see that the belt was still on but loose.removed the vent tube to inspect the motor and found that the tensioner had melted from a bad bearing. ordered and replaced tensioner and with this video routed the belt correctly and reinstalled. success.
@jwhartwayne3 жыл бұрын
This video helped me put on a new belt that had broken and I also took the opportunity to do preventive maintenance by also replacing the heating element. 5 star video, Bill Newberry saved me a lot of money.
@Golan20116 жыл бұрын
Great video! It helped me replace the broken belt on my Samsung DV438 dryer. NOTE to the VIEWERS: Before putting the new belt on, yank the drum out (it is not attached to anything... it is being held in place by the back and front covers). Once the drum is out, vacuum everything and inspect the tension pulley. You may need to replace that as well (it may be the cause for the ripped belt). GREAT VIDEO! THANKS BILL!
@karah3305 жыл бұрын
Decided to try your instructions before calling a repair company. I was able to complete the repair on my own with your guidance! Thank you!!
@thepinky98764 жыл бұрын
Thank you, your videos helped me fix my dryer and saved me around $300
@jeffoliver82714 жыл бұрын
Spring came off of belt pulley.. got it fixed thanks to this video. Truly appreciate you.
@Byu19998 жыл бұрын
It's 10:30 pm on a Thursday night and my wife emerges from the laundry room saying, "Umm, the dryer is not drying the clothes. Can you take a look?" Since I had to work all day Friday and it was the start of a 3 day weekend, I knew I had to diagnose the problem that night and get the part on Friday. Your video saved the day! I dismantled that Samsung dryer and diagnosed a bad heating element. Luckily a local parts supplier - Ideal Appliance Parts in New Orleans, LA had the part in stock! Thank you, sir!
@fortnitelover64457 жыл бұрын
You absolute legend! I thought I'd been sent the wrong belt until you showed how it fits. Thanks
@krystalball79502 жыл бұрын
Thank you sooo much for this video! I’ve had no dryer for 2 weeks. Thanks to this video my dryer is up and running!
@joannmartin28093 жыл бұрын
THANKYOU! Your video worked like a charm & your directions were "spot on". When our belt broke, the spring also came off. Couldn't tell which end went where at first but my hubby figured it out. Your video saved us a bundle. So appreciative.
@JeremyFry3 жыл бұрын
Awesome video. No 40 minute introduction, just a quick walkthrough and all the details you need. Thanks!
@jamesmansfield13907 жыл бұрын
Dude, thank you for these awesome videos, I had no idea how to trouble shoot my Samsung (no codes came up) but by watching these great videos I had a good idea what to look for. Turns out the tension spring came off and damaged the belt. Went to parts store, and about hour later, good to go. Please keep up the great work
@jeffspurlin85444 жыл бұрын
Thanks for the how-to. My belt had just come off the pulley, and I couldn't figure how it was supposed to go back on. This was a great help and saved me a bunch of money!
@BrbnBuckeye2 жыл бұрын
I too put the belt on one handed in the name of solidarity. This video was a life saver, thank you so much for your help!
@Good2GoVideo3 жыл бұрын
Just replaced all 4 bearings, spring and pully, thank you so much! Saved me a couple hundred bucks and some headache!
@jeffreydraytoncfprcdfar80357 ай бұрын
Thanks for making this video. I just fixed my dryer by replacing the Idler Pulley/Arm, which cost $9.97 plus tax on Amazon. I appreciate your help in having made that possible.
@TomMcDonald-x8r Жыл бұрын
One of the most helpful do it yourself videos yet. Thank you for publishing this.
@fenderskirt663 жыл бұрын
Just did my Samsung front loader thanks to you! Job was very doable, replaced all rollers, belt and idler pulley. Thanks!
@nathancherolis80336 жыл бұрын
Hey Bill. Thanks a ton for this video brother. My son and I were able to change the drive belt on our dryer because of it. There are no appliance repair folks around these parts so it is either fix it yourself or buy new. Your videos saved us a lot of money.
@snoopocalypse6580 Жыл бұрын
Your video just saved me hundreds of dollars. Thank you for your service.
@katherineranft33218 жыл бұрын
Bill, thank you so much for providing an easy to understand, step-by-step video! Today, my son and I changed the belt on our Dryer within and hour and a half. What an accomplishment for both of us! Like another poster, we did struggle with the belt tightening. When my son tried to put the belt on, he didn't pull hard enough and thought at first, oh no! the belt is the wrong size because it did not tighten up. There was a very depressing moment. Then I helped him by holding up the "wheel," while my son wrapped belt around other wheel and that did the trick. We plugged in the dryer and held our breath. All good!!! Thanks again!
@salttrash20352 жыл бұрын
After watching your troubleshooting video I figured out my dryer popped the belt @8pm Sunday night full of kids school cloths for tomorrow 😁 now that I watched this video it's up in running in 15min! Thank you!
@toddandcarriehopwood49714 жыл бұрын
Thanks to your clear and concise directions on how to fix my dryer belt I saved a bunch of money. I am thankful for folks like you that are willing to share knowledge.
@samuelmorton36893 жыл бұрын
Thank you. I am so grateful for your tutorial. Saved me time and money. Got my dryer up and running in less than an hour.
@scottcab6623 жыл бұрын
Thank you so much for this informative and simplistic step by step. Project complete in less than an hour and $10 spent.
@DirectorRobb Жыл бұрын
7 years later, I'm watching this video for the first time. Great explained. Clear, concise and thorough.
@jeanettesanders68273 жыл бұрын
Thank you so much!!! You saved us an expensive repair bill, really appreciate it!
@Xxbolo12xX3 жыл бұрын
still relevant, I am no stranger to DIY projects but it was extremely convenient watching this video. thank you.
@Yenky0014 жыл бұрын
Thanks for making this video! I replaced the belt on my dryer today. Thanks to your video the repair cost me less than twenty bucks!!!!
@jaimyyelvingtonmusic3 жыл бұрын
Thanks Bill!!! Super helpful video. I just saved money and fixed my dryer myself because of you.
@pieabakeshop50372 жыл бұрын
Used your video to replace my broken belt. Saved me a ton of money and I only had one screw leftover at the end lol An all around win in my book! Thank you!
@stevehomfeldt10495 ай бұрын
This was awesome! Snapped a belt washing football uniforms. Got an estimate for $400 to fix. Ordered a belt on Amazon for about $30 and my wife and I replaced it. I am 100% NOT mechanical but this video made it super easy!
@UMepher5 жыл бұрын
Very nice video, thank you! A coworker just gave me a similar Samsung dryer that should only need a belt, which is less than $10 online (and maybe the idler pulley, which isn't much either). Then I can see if anyone in the family needs a dryer, and if not I can sell it for easy money. Thanks for showing the process and giving me the confidence to order the belt.
@bripslagАй бұрын
I'm sorry to see that Bill has passed on, but his memory and great legacy lives on. This video was a super big help to me in replacing the belt and idler pulley on my Samsung dryer.
@rickb55752 жыл бұрын
This video saved me a lot of money. Thanks for what you’ve shown here. My Samsung was a bit different and had to put that belt on one handed…. Not easy but doable. Again thanks
@miaulmer7197 Жыл бұрын
Thanks so much Bill. This video was very helpful. Thanks so much for making it. I replaced the belt (it was clearly broken, resting on the bottom of our dryer) per your thorough instructions, but when I got all done, it still won't start and it is giving me a de error. Our meter says the door switch is working fine. Any ideas what to try/do next? I have done a lot of searching and can't find any answers. We have a Samsung model number DV210AGW/XAA.
@efei33172 жыл бұрын
Bill thanks for this video. I fixed my dryer for just $11. Great video and so simple to understand.
@Legalize.Straws6 жыл бұрын
So glad you made this gem of a video. Easy step-by-step instructions. Managed to replace the belt in about an hour and a half. Saved me a ton of money, maybe even a new dryer! Thanks again!
@MaryGwozdz4 жыл бұрын
Thank you so much! My belt had just come off of the idler pulley, so I was able to put it back on myself for free! If you had a Patreon, I would donate!
@jenniferschmohe68414 жыл бұрын
Same problem on my dryer!! This video saved me!!
@giantswandering40332 жыл бұрын
Just awesome! When you go searching for solutions to household problems, you hope for videos like this! Thanks so much Bill! Scary moment turns into a $9 repair thanks to you!
@ambyrhawkeshadowsinger6917 жыл бұрын
Thanks so much, Bill! This video, and the one about diagnosing the noises helped me fix my dryer. One of the rollers wouldn't spin which wore down the metal in the pulley wheel and snapped the belt. I didn't have the correct angle to get in the back hole with my right hand, and definitely not enough space for two hands. And I didn't have enough strength for pushing with my left hand to thread the belt the way you showed. But I thought through it. I looped the belt under the motor from the right side and under to the left side of the pulley. Then, with my left hand, I lifted the pulley all the way up with my last two fingers, grabbed the belt to the right of the motor with my thumb, and squeezed (and grunted) until I got it slipped around the left side of the pulley wheel! Same result, but I looped around the motor and then the pulley rather than the pulley and then the motor like you did.
@mariadavies99633 жыл бұрын
Hey Bill, this is Maria... Anyways I fixed my dryer... With your video... ;) Proud of myself. Thank you.
@benoithoule41003 жыл бұрын
Sir. Thank you!!!!!!!! Your very detailed and comprehensive video saved me $200 thank you
@mugshock12347 жыл бұрын
Wasn't a broken belt for me, it was a broken idler pulley WHEEL. After watching your video I could see what it was supposed to look like since my wheel was missing. Wondered why I had so much slack in my belt...HA! Anyway I subscribed to your channel since your video did actually assist me in figuring out what my problem was. And I will add that your videos are actually very well done, straight to the point and very straight forward. Thank you!
@vanessaorona63867 жыл бұрын
MUG SHOCK turned out to be the same for my dryer. Very helpful.
@thefrugalfarmhouselife4936 жыл бұрын
Same here!
@Nicolearbuckleabling6 жыл бұрын
Same here. Melted what's the part number you all ordered to replace? Was it easy to put on? Was there a video that helped you install the idler pulley?
@thefrugalfarmhouselife4936 жыл бұрын
Nicole Arbuckle Abling, I ordered mine on Home Depot website. I removed the dryer vent hose and tube and reached my arm in to replace it. It’s just one screw and a spring. I used this video to see how to put the belt back around it
@rynemccoy45116 жыл бұрын
A Same here.
@chriswilson60944 жыл бұрын
Thank you so much for you video series on the Samsung dryer. My dryer had a broken belt, through your videos I was able to disassemble and fix the problem saving me an expensive repair bill! Thanks again!
@DanDuffy723 жыл бұрын
Thank you so, so much for this. I reckon you've saved me at least $200 fixing this. Absolutely huge.
@briankimc13 жыл бұрын
Fantastic video. Belt replacement took 1 hour. Make sure that the spring that provides tension is i n place. Ours had fallen off. THANK YOU