Samsung Front Load Washer Drain Pump Motor Fix 1 o

Watch how I fix my samsung front load washer drain pump motor. Video 1 of 3. This specific washer is model wf218anw with pump motor part number dc3100054a.
Do you get ND code (not draining) on your washer?
Video 2 of 3 link: • Samsung Front Load Was...
Video 3 of 3 link: • Samsung Front Load Was...
Do this at your own risk! I am not responsible for any injury or damage resulting from this video.

[@BG-uf2nv]

Just an FYI for everyone... this repair is a TON easier if you tip the washer on its side... no need to remove the whole front of the washer. You can just remove the 3 screws holding the pump in place, disconnect the hoses, and remover/replace the pump. Super easy!

[@MrR6Raven]

Brian Greiner beat me to it haha

[@tingyuegu9316]

I did remove the rubber boot from the front door and was able to access the inside between the drum and the front panel.

[@markgoldojarb2443]

I want to thank you also!!! Saved me a couple hundred bucks as well! The 3 videos on this particular fix were spot on, easy to follow, and made it a really stress free project. One thing I found on my 6 year old machine.....the rubber back-flow preventer on my machine got old and wasn't tight fitting any longer....so when the hose is replaced, I needed to make sure the device was well seated and not moving out of place when reattaching the hose. (I learned that the hard way...but at least I learned). The best part of the whole process was I got to "bank" a lot of points with the wife by only having to buy the replacement pump motor! Now I have no excuse to not take her out to dinner!

[@WVUTampaAlum]

+Mark Goldojarb I enjoy reading posts like this. I hope this gives curage to anyone who might be afriad to try fixing this themselves. I remember when I was afraid to work on stuff. Now the only thing I wouldn't work on is a home air conditioning system. I've fixed so much stuff it is really mind blowing. car clutch, water pump, fuel pump, dryer heater element, dish washer motor, tons of pool stuff , tons of lawn mower stuff, and huge amount not listed. I wish I started filming this stuff long ago.

[@WVUTampaAlum]

If my video helped please subscribe as youtube is demonetizing me (dropping me as a youtube partner) because I don't have enough subscribers. Thank you for your support!

[@deannay7101]

Thank you! Thank you! Thank you! I was quoted $300 with a three week wait time to repair my washer. I bought the part from Amazon for $29.00 and with a little borrowed muscle from my husband my washer was up and running in an hour and a half. Your step by step instruction was perfect. Just wish I could give you 10 thumbs up!

[@WVUTampaAlum]

These are the kind of responses I enjoy the most. Glad you were able to fix it.

[@WVUTampaAlum]

If my video helped please subscribe as youtube is demonetizing me (dropping me as a youtube partner) because I don't have enough subscribers. Thank you for your support!

[@odenphd7814]

Thank you so much for the video. Samsung literally refuses to send a service tech to repair our washer despite our pleading. No repairmen in this part of our state (Oklahoma) will touch it. You saved me!

[@WVUTampaAlum]

+oden phd Glad the video helped you out. Please give thumbs up/like to the video if you have not already. Thanks!

[@danielpeters1754]

Thanks for the video. I repaired my washer like a pro watching your video. I have the same washer and the only challenge I had was getting that metal ring back around the rubber seal. Thanks again.

[@impatson]

Thanks for taking the time to show how to do this step by step. In my case it turned out the problem was a loose impeller. The impeller is plastic and the socket on the back of the impeller contains a key to lock the impeller onto the motor rotor shaft, and the key was broken. I epoxied the impeller back on to the rotor shaft. I was able to do the entire repair, including undoing the hose connections and completely removing the motor, through the clean-out hatch on the front of the machine, and thus avoid taking the front panel off. One thing to be careful of, though - the circular stamped metal cutout that the cleanout goes through has sharp edges. After cutting myself twice, I put tape over the edge while I was doing the rest of the work.

[@sprado42]

Thank you. Replaced water pump motor step by step. Your video helped me out tremendously. God bless you!

[@timguy161]

Before you replace the pump, I suggest a diagnosis. I learned a lesson from my pump repair. I found that my pump runs if I hook it up directly to 12 VAC and then I realized that my control board did not output 120 VAC on demand. See my write-up: If you replaced the pump and the pump still does not move (no pump humming noise at the beginning) when you do a spin only cycle/run, your control board is not sending 120 VAC to the pump. Super easy to diagnose before any pump repair. Just take out the the front drain box/bezel/grey square plastic box where little drain tube is (just remove two screws, pry from left or right side). You will see the pump connector behind the bezel (for my Samsung WF218ANB/XAA washer). Unplug and use a multimeter to see whether the plug outputs 120 VAC when you do a spin only cycle. Everyone should do this before pump repair. In my case, pump still good after 9 years; control board not outputting 120 VAC to pump. Bought used board on eBay. It took less than 10 min to install. No need to remove the front aluminum control knob! Level 1/4 skill needed for board installation. Super easy.

[@countrymusicwriter]

Really great video. Cost me $22 for OEM part delivered in 2 days and following this excellent video to save me around $200. Love it. How anyone could give this a thumbs down is beyond me.

[@gilesbecker3520]

Thank you very much for uploading this. Although our model is slightly newer, the principles you showed were almost identical and saved us from having to wait two weeks for repair. Big thumbs up!

[@turbotito]

I followed your instructions and now my washer works perfectly! Thank you so much! My laundry room is too small to really tip the washer over so going trough the from was a must for me. Sweet!

[@WVUTampaAlum]

Great news! Please help me out and subscribe

[@3436jesse]

Thank You!!! You just save me like $250.00 dollars i check the price to replace this pump and they say 300 dollars.. I found this pump here in Houston for 50 dlls life time warranty change it my self just like you did.. Now is working like new!!! Thank you!!! And great job!!!👍

[@WVUTampaAlum]

That's what I like to hear. Merry xmas!

[@anthonymcswain4798]

With your guidance, I was able to repair my washer last night. Thank you!!!

[@WVUTampaAlum]

If my video helped please subscribe as youtube is demonetizing me (dropping me as a youtube partner) because I don't have enough subscribers. Thank you for your support!

[@taniawhitecar8067]

We have the exact same model, same issues and your videos absolutely saved us an expensive service call. We ordered the part off of Amazon and fixed it ourselves. THANK YOU!

[@MarkVaughanTN]

Great video..! I just finished putting mine back together and everything works great. My problem wasn't the pump... I HIGHLY recommend that you take off all of the major hoses, even if they feel flexible and free from obstructions. I found a lens from a pair of reading glasses lodged in the white plastic 90 degree gizmo, just prior to the pump. I was prepared to order the pump and had actually already added it to my cart on Amazon. I'm glad I went back and checked the hoses.

[@WVUTampaAlum]

Haven't heard of that one before. If the video helped please subscribe to my channel as youtube will be dropping me from their partner program for not having their minimum subscribers of 1000. Thank you.

[@kylewilliams5219]

Thank you! I ended up taking the pump apart and had a hair clip stuck inside, keeping the pump from spinning. If anyone has a loud buzzing noise, I suggest checking inside the pump before replacing it. Saved me a few bucks.

[@WVUTampaAlum]

Kyle Williams Great find!

[@WVUTampaAlum]

If my video helped please subscribe as youtube is demonetizing me (dropping me as a youtube partner) because I don't have enough subscribers. Thank you for your support!

[@cloveroak5492]

I'm expecting this is my problem. About to go take a look now. Reading comments hopping to find SOMETHING explaining his symptom, or symptoms But I see nothing explaining how he determined it was this pump.

[@satik07]

Great Video.It did scare me from doing it myself. However, for my Samsung washer it was easy to tilt the washer and access the pump from underneath. Contractor did it in few mins. Wish there was a video to show that on youtube.

[@stateinfante3268]

Good video, followed step by step and replaced drain pump. Still didn't fix my drain problem, my problem was the drain hose going into the standpipe in wall was too far in. it must have worked it's way down, pulled it out and made sure only 6 inches went into the wall. It worked after that, so make sure you drain pipe didn't fall down the standpipe before opening up your machine. It still was a good video and my washer has a new drain pump and should last longer.

[@MrLiapisp]

... no need to dismantle the whole washing machine ! Disconnect all water pipes and electric supply, pull the w-machine out, lay the washing machine on its back (watch those pipes! put a piece of wood so the W-machine will not crash the pipes) and presto you have access to everything .... without disconnecting everything !! I performed the same task in less time and taking out only the pump !!

[@alexanderfranco]

MUCH easier to replace the pump by tipping the machine on its side as follows. Drain all water using the drain tube behind the access panel on the lower front of the washer. Lay washer on its right side. On lower front of the washer, unscrew the two screws and remove the gray plastic cover surrounding pump cleanout plug and drain tube. You can now reach inside the large hole on the bottom of the washer to push the gray plastic cover in from one side to get it to release and pop out the front of the machine. Two of three hoses connected to the pump housing can now be removed by pinching the clamps with your fingers and sliding the clamps back. Unclip the power plug from the pump. Reach inside the bottom of the washer and unbolt the two bolts securing the pump housing to the base of the washer. Pull out the pump/housing from the bottom of the machine while it is connected to the last (largest) of the hoses. The last hose can now be easily unclamped and removed by finger pressure. The pump can now be easily switched out of its housing on a workbench by removing 5 screws.

[@WVUTampaAlum]

Thank you for this excellent detailed info. This sounds like a great method for people to try.

[@hollym147]

After tearing my washer apart three times, replacing the pump, checking all the hoses with no results, I discovered a pvc 90 towards the rear of the washer. You can access it from the front, removing two phillips screws. It contained a stubbornly stuck quarter! I recommend checking it first before pulling the pump if your pump still seems to be operating but you're getting only a trickle in the drain.

[@WVUTampaAlum]

Good info. I am surprised that a quarter could make it past the pump/filter.

[@virgil8035]

Very helpful! I fix my washer machine follow your this video.thanks

[@WVUTampaAlum]

Please subscribe!

[@phillipsides1999]

Thanks so much for this in depth step by step method tutorial! Great job.

[@michaelcoyne9961]

Fantastic. Very clear and helpful. Saved me a lot of time and money. Thank you!

[@WVUTampaAlum]

If my video helped please help me and subscribe as youtube is demonetizing me (dropping me as a youtube partner) because I don't have 1000 subscribers. Thank you for your support!

[@johndillon117]

Great Video! (If your pump is turning, read this)Just wanted to add my experience. Water would drain out slowly through the clean out, but would only pump a small amount and would eventually "Code Out ND". Pump would run, everything was clean, even used a shop vac, still slow to drain. Put hot water in the washer tub to see if it would free up anything. Had the clean out open to drain into a bucket. Noticed it was slow from the tub to the drain, thought this was odd, but wrote it off as all the twist and turns the water had to make.Ordered a new pump, had it in hand and got into the washer. Taking off the rubber hoses to clean. Had the motor housing out, decided I would go ahead and take off the larger hose that comes off the bottom of the tub (last one to look at). This actually goes into a plastic part that makes a 90 degree turn. BAMM, inside that plastic 90 was two $1.00 bills and a quarter. The quarter was half way into the 90 where it actually tapers down. Cleaned everything up put all the plumbing back together, put water in the tub and it came straight through, SUCCESS! I did not change the pump! We're back in business, with a new pump on the shelf, just in case it goes south. Found it on eBay for under $40.00 delivered. My big question! How did the $2.25 get in there? I found NO ports that large, maybe not looking in the right place.

[@cmonga1]

Thanks to the original poster for this video and part 3 if I'm not mistaken that showed how to put the rubber seal back on. Thanks! To the person who mentioned the slow draining I experienced the same thing. Had buildup and particles all at the housing that connected the hoses to the pump. Cleaned them all out and washer runs full cycle and quicker without the ND error. Thanks again!

[@Unbronzed_Aussie_Laura]

Thanks for posting this. You saved us about $200!

[@WVUTampaAlum]

I love hearing comments like this. Please give the video(s) a thumbs up so youtube ranks it higher in the search results.

[@FlickrFriedGizzard]

You, my friend, are a genius! Thanks for the video! Worked out perfectly!

[@tifmcb]

This video was very helpful. Fixed the washer with a $27 part. Thanks so much!

[@WVUTampaAlum]

I'm glad it helped!

[@Stribman]

Good video, tip washer may work to start then fail later in wash , replace pump motor shaft will get crack in ceramic magnet runs sometime hangs others

[@robertroosa285]

Man, you saved me $500. Thanks so much!

[@WVUTampaAlum]

If my video helped please subscribe as youtube is demonetizing me (dropping me as a youtube partner) because I don't have enough subscribers. Thank you for your support!

[@TL.Audio.and.Video.Studio]

Thank you so much for uploading this video and the second part of it. Your videos have saved me $273.00 labor cost of replacing the pump. All I paid was just the diagnostic fee of $45.00 and the $57.00 for the pump. Keep up the good job and uploading more of DIY videos for us subscribers.

[@WVUTampaAlum]

If my video helped please subscribe as youtube is demonetizing me (dropping me as a youtube partner) because I don't have enough subscribers. Thank you for your support!

[@motoarzan791]

IF THE HUMS & PUMP RUNS, but nothing draining it's clogged (you can pull off the filter and see the pump running). Disconnect that grey that big tube from way in the back and reach your finger way in...I had a quarter that was completely blocking the water draining from the tub.

[@dprice7771]

Omg dude... just pulled the washer out and tipping over and take off the bottom panel it's right there! Way more work than you had to do

[@jsanders15nc]

Great video! Super easy to follow and washer is now fixed saving huge $$. thanks.

[@WVUTampaAlum]

I'm glad to hear this video is still useful and saving people money

[@elTiburon1971]

So I pulled the pump from the back. It's tricky but can be done. Anywho, apparently the seals on the pump failed and the MOTOR filled with water. The odd thing is that the inside of the motor appears to be "sealed"; in that the magnet around the impeller shaft is enclosed in a separate "container" than the coils. The magnets basically sit in a sealed plastic tube. (I hope that made sense.) My point is: I am shocked that the seals failed so quickly (2 years). Also, I'd guess it has been waterlogged for a long time. There was very little lubrication in the motor. Great vid by the way!

[@WVUTampaAlum]

Never thought of trying from the back. Glad it worked out for you.

[@darranchadwick7940]

D

[@alyoon6590]

Thank you for sharing your video. This is exactly what I need to do.

[@John-hq6em]

Thanks for the video - our washer now works and all it took was a $25 part from Amazon! $100s saved. (subscribed and liked!). I took the suggestion of some of the other commenters and cleaned out some of the hoses while I was in there, so we have the added benefit that the washer no longer smells like a wet dog. Why do you suppose Samsung uses a hose with accordion folds which serve as places for muck to grow?

[@WVUTampaAlum]

This is my favorite kind of comment by a viewer! Glad you got it fixed. Samsung probably uses that piece based on price alone.

[@bang8782]

Have the exact same washer. Thank you for this video.

[@chrisvancuyk381]

Great video. everything worked as projected.

[@Raszagal1983]

thank you very much for the video, i was able to complete the same repair today. :)

[@hawaiianf1504]

Thanks for making and sharing this video. I have sub'd your channel and I look ahead to watching all your DIY videos. I have almost the same washer but mine is the model# WF210ANW/XAA 01. Is this the same procedure for my WF210 model? I need to get the top and the front off. Right below the soap loading tray - water is leaking and there is some minor rust. I want to stop the rusting, prevent further leaks by repairing what I can by treating the area with with a rust inhibitor and then repaint the front with an appliance epoxy paint. Since I don't have a way to metal fab and weld a patch I need to get a bit creative with the repair. I need to get mine apart and do what I can without replacing the whole front of the washer. Please advise - we really can't afford to pay someone to fix this before it turns into a Real PITA and have bills we can't afford. Any advice and help is really appreciated!

[@WVUTampaAlum]

Yes the WF210 is almost exactly the same process. Good luck! Check this video which is specific to WF210

[@puni2276]

Thank you for making this video! Hopefully I can save some moolah

[@puni2276]

Worked!!! Saved us so much thank you very much. Pleasant watch too, almost meditative #digitaldad

[@johnrapp9267]

Well, that worked. It was even a quarter in there as in the video...

[@MrR6Raven]

It’s easier to tip it on its side. You have to unhook it, but it’s way easier. You have access from the bottom

[@jacquelinesprattlin2270]

Thank you so much 😁

[@TexasInstall]

question i have a similar or maybe the same washer but is not throwing enough water for rinse or even wash

[@WVUTampaAlum]

+carlo cabrera Sorry but I never had that issue. Search online and I am sure you will find info to help for that problem.

[@samschan]

Do you have any recommendation where to order the pump from? The one on Amazon does not appear to be OEM.

[@WVUTampaAlum]

Try sears parts direct.

[@DwightDKelly]

Help! HELP!!! My washer will not drain in the waste drain. But it will drain in a bucket. I guess at a lower level. Is this a drain pump problem? I hear the motor running but water will not drain unless I take the hose out and lower in a bucket. When I raise the hose, the water stops draining. When I lower, it will drain in bucket.

[@HeartandSoulApothecary]

Dwight D. Kelly check to see if drainage hoses coming away from machine are too far inside pipes to drain away - it could be a gravity issue. But if its making whining noises, do the tipping it on its side and check for blockages in hoses attached to drainage motor. Then if those are clear, then reattached and it still doesn’t work, then its most likely the need to replace the drainage motor assembly. Yes available on Amazon, but there are some other great USA companies that will find the right part for your specific machine. Mine cost just $45 and was originally on amazon for $80, just saying.. ;)

[@dave_dennis]

Your video seems to jump right over the part I'm having a problem with. Ha... How did you remove the drawer that holds the soaps and softener?

[@WVUTampaAlum]

On mine I pull it all the way out until it stops. There is a tab to push down behind the bleach/softener area. Push that tab down and remove.

[@dave_dennis]

DIY Home Repair and Improvement got it! Thanks so much.

[@WVUTampaAlum]

No problem! If you like the video please give it a thumbs up. Thanks!

[@MrLaloman18]

That pump seems NOT to support Sammy washer model: WF218ANW/XAA!!! This drain pump DC96-01700A is the one that indicates to be the correct one that this model washer uses!

[@MrLaloman18]

Ok seems that ur model is just the motor of the pump and mine is the whole assembly pump with motor all in one.... so it carries a different model... got it...

[@WVUTampaAlum]

Either get just the electric pump motor and replace that or the entire pump assembly. Sounds like you are good.

[@mickeyflowers]

How can you tell if the pump is going bad?

[@WVUTampaAlum]

Does the water fully drain? Do you get nd error msg? Do you hear the water go out the drain line? You are researching an issue. What are your symtoms?

[@alexlo7708]

From my view , This Korea's brand has it's users the most tedious time on repair. A fool Korean design.

[@shelleyneeley144]

please someone help me mine still will not let the water out

[@timguy161]

If you replaced the pump and the pump still does not move (no pump humming noise at the beginning) when you do a spin only cycle/run, your control board is not sending 120 VAC to the pump. Super easy to diagnose before any pump repair. Just take out the the front drain box/bezel/grey square plastic box where little drain tube is (just remove two screws, pry from left or right side). You will see the pump connector behind the bezel (for my Samsung WF218ANB/XAA washer). Unplug and use a multimeter to see whether the plug outputs 120 VAC when you do a spin only cycle. Everyone should do this before pump repair. In my case, pump still good after 9 years; control board not outputting 120 VAC to pump. Bought used board on eBay. It took less than 10 min. No need to remove the front aluminum control knob! Level 1/4 skill needed for board installation.

[@ricosuave9848]

Barefoot ??? Be careful !!!!!!!!