SAMSUNG ICE MAKER NOT MAKING ICE? FIX IT WITH A CELL PHONE FOR FREE! SAMSUNG WARRANTY

#samsung #icemaker #warranty
Is your Samsung Ice Maker not working and not making ice? Has the Samsung Ice-maker not worked right since your refrigerator was new? In this video I tell you about how I was able to get my ice maker fixed through a Samsung Warranty even though the refrigerator was out of warranty! All you have to do is call 1-800-SAMSUNG but before you do watch this video! I talk about what the service representative might say and how you should respond to give the best opportunity for a Warranty repair which covers both the cost of the parts and the installation. PLEASE WATCH BEFORE CALLING 1-800-SAMSUNG.
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[@TallymeBanana27]

Samsung just tried to pull the okie dokie on me…until I mentioned the lawsuit then they came back and said it was covered. I don’t know how much you saved me, but I’m damn grateful I watched your videos. Thanks

[@JustaDude123]

Awesome! Glad I could help. Thank you.

[@deannareisman]

DON'T GIVE UP! I watched your video. I find it informative and easy to follow. Thank you! I did not have any ice buildup, just a thin coat on the underside. My freezer was purchased in Nov. 2019 and stopped producing ice. I completed the steps to do a hard reset. When pressing the internal reset button, I was getting different responses over a couple days: a second chime after three minutes, no second chime, and no first chime. I gave up. However, about four days later we heard ice dropping. It was making ice again, after maybe 8 days! It's been working for the past four days so far. 🤞 Update: The ice maker is still working perfectly 2 months later!!

[@JustaDude123]

Im glad I could help. Thank you!

[@angiefloyd2754]

Is yours still going? Just curious. 🙏🏻

[@deannareisman]

@angiefloyd2754 yes, it still working great!

[@darrylmadden5805]

Thanks Dude!👍 You are 💯 percent correct! I called today and the contractor is scheduled to visit this coming Tuesday! They said there will be no parts or labor charges as long as it relates to the ice maker.

[@JustaDude123]

Thats awesome! Thanks for the info. It’s good to know they’re still doing this.

[@dabet3552]

Great info, thanks. I just called Samsung and had no problems. They did tell me that I was such a "valuable Samsung customer", they would fix if at no cost. I called yesterday and the tech called and will be here tomorrow.

[@JustaDude123]

Thats great! Some folks have been saying here the tech has been lowering the water pressure for the icemaker as well. I did not know about this before I had mine replaced and I dont think they did it. Id be sure to ask about that when the tech is there. Hope this helps. Thank you!

[@jimg9813]

Thanks for the video. I recently purchased a home and after just two months, the ice maker wouldn't make ice. I watched several videos, including yours, and I had to defrost the ice maker and it was then ok. I've had to do this 3 times in as many months. I'll call Samsung and see what happens. I'll keep you posted. Thanks again !

[@JustaDude123]

Glad I could help. Thank you!

[@jimg9813]

I contacted Samsung. At first they said the warranty had expired. I told them I heard about a recall on this model. They said they would call back. The next day I made an appointment, and they replaced the entire unit and although I wasn't watching everything, they also sealed part of the ice maker. It's been two weeks, and there's no more ice buildup !!! Thanks again JustaDude !!!

[@JustaDude123]

@jimg9813 Thats awesome! Glad I could help.

[@DougFunny3844]

URGENT! Listen to this guy and follow his instructions! I called Samsung on March 14th, 2024. The Tech just left my house, no cost for labor or parts for today's repair. Today is March 20th, 2024. The only difference was Samsung didn't give me any problems or hard time when I called, so be pleasant and polite. My Refrigerator was purchased in 2017 and Samsung told me my warranty expired 2019. Still no problem.

[@JustaDude123]

Thats awesome! Glad I could help.

[@user-mm3ke4uo9w]

I called Samsung this past week and a tech showed up today 1/4/2024 and replaced the ice maker,the control board and the fan today. Thank you so much for the information It works!!!!

[@JustaDude123]

That’s awesome! Glad I could help. Thank you.

[@ryanpellow2304]

Thanks Matt! Be great to hear how it went.

[@JustaDude123]

Ill get a video out soon!

[@andersongonzaga5939]

Thank you so much!!! The best part was when you said: “this refrigerator is like the Ford 6.0 Powerstroke of the refrigerators” LOL I know exactly what you are talking about!! Spent a lot of time and money on one of those lol. Your videos are great Dude!! Thanks!

[@JustaDude123]

Bwahahahaha. I forgot I said that. Prolly why theres soo many thumbs down. 🤔 we can agree it definitely not the 7.3. Im glad I could help and thank you for the comment!

[@cebcampoli]

Yes, please share the video when your ice maker is serviced. Thank you for your time and assistance.

[@JustaDude123]

No problem and will do!

[@alisonbooz1404]

Yes! Please show us what happens when the service person comes to repair this problem. :) I followed your previous video on how to use Fd to thaw the icemaker enough to get the tray out and then thaw the rest with a hair dryer (mid Aug 2022). I plan to monitor my icemaker, because it sounds like it will ice up again. If/when it does, I will plan to call Samsung to do this same repair. Thx!

[@JustaDude123]

That’s awesome! Glad I could help out. I will put out another video regarding the repair. Thanks again!

[@raymondkarl]

Yes, plz do the follow up video. Thanks a lot.

[@JustaDude123]

Will do. It will be coming very soon. Thank you!

[@jameshunkins1083]

Good info. If the troubleshooting covered in the previous video does not work, then I will call Samsung.

[@JustaDude123]

Sounds like a good plan. Thank you!

[@1951Roy]

Thanks for sharing. ours is a 2011. Just stopped making ice. Please post what the contractor repairs or replaces with. Other than the ice maker quiting the frig works just fine. Purchased ours at Lows in 2011.

[@JustaDude123]

We had a previous Samsung Ice Maker with a Space Icemaker and never had a problem. Hope the vid helps. Thank you for the comment

[@sharpei3b]

Thank you for posting! Please make a follow up video. I look forward to it !

[@JustaDude123]

Will do! Glad I could help. Thank you!

[@danbo98042]

I appreciate you going to the trouble to share your experiences with this refrigerator! Please show us what happens when your ice maker is serviced! Thanks!

[@JustaDude123]

Glad I could help out! Thank you

[@larrymanley7170]

Yeah, I want to see what happens

[@Berlinarbollan]

Hi, thank you for all the videos 🙂 I bought an Samsung side by side refrigator in 2016, it has water but no ice, the ICE OFF is blinking, and no ice is blocking inside, I have tried to defrost it but it did nothing :(

[@JustaDude123]

Great question but there could be a variety of things wrong. Have you tried unplugging the refrigerator for 5 minutes then plugging it back in?

[@angiefloyd2754]

Looking for help w our Samsung. We have the dual ice maker (top & bottom). We do Know about the class action suit hopefully it will help when I call. ** Any idea how that’s going?** Like your unit, ours hasn’t worked right since the original warranty expired conveniently, manufacturing date 2015 …what timing. We have used a hair dryer & defrosted top maker in the past per phone tech about a year ago…now we are not making ice 🤬top or bottom. I’ve had to call several times over the period of having it, however, today, I cannot get the top ice maker out, which is the one that shows your reset button you are talking about 😳. It’s always been hard to take out, I Don’t want to break the thing (was it slide straight out or lift & pull…can’t remember). I don’t believe we’ve ever actually reset that, so I’m believing that the icemaker is completely frozen up in the top. In the past this didn’t affect the lower. I’m going to again try changing the water filter. The water comes out great! Got some good news there. Thank you for that check! I just can’t remove top bin on ice maker now! Seems VERY stuck! If we can get it opened & thawed…..You mentioned you sealed it? 🤔. Curious to see that video or get info from you on how to do that. Trying to keep & get the most out of this unit that we can. We ALL know they aren’t cheap. Thanks for the video & info. Anything else you advise will be greatly appreciated!

[@JustaDude123]

Hello. Use the forced defrost option to try and get the ice defrosted enough to remove the ice tray. It might take a couple cycles of this. If that doesn’t work, you might have to call a repair company to come out and im not very familiar with the refrigerator which has two ice makers. Sorry I couldnt help more. Thank you for watching!

[@tinagrove864]

Yes!! Please make follow up video.

[@JustaDude123]

Will do! Thank you

[@AsphaltMafia24]

Matt, I have a double door but the icemaker is in the freezer door. The model#RH22H9010SR is different.

[@JustaDude123]

Sounds like a newer model. When did you get it?

[@lusrodriguez8769]

yes please I took notes thank you

[@JustaDude123]

Great! Hope this helps. Thank you!

[@lizb3th_g]

Thanks for sharing. I’m tired of manually defrosting my icemaker every 2 weeks or so; I’m calling Samsung to [hopefully] have it repaired. Any updates on the service call?

[@JustaDude123]

They came and fixed it. They were only in the house for about 20 mins. Its frosted over once since they’ve replaced it. I think it was because the kids left the door open though. Ive also heard the tech are turning the water pressure down on the ice maker too which is helping out.

[@HLS70]

Yes! Make another video!!

[@JustaDude123]

Will do! Thank you

[@marystrang2390]

I'm having the same trouble with my Samsung French door unit. I bought it in 2018. I did buy the extended warrantee which paid to replace the ice maker in 2021. However, it now is failing again. The ice making area has froze up at least twice this month alone. I also think it is freezing up too, in the back of the refrigerator under the panel (Twin Cooling). The refrigerator makes a high pitched humming noise which stops when I open the door. Saw other videos on that problem as well. Do you think the new Samsung's being sold in 2023 are finally now fixed? Crazy but I really like the style of the refrigerator and would love to just replace it with a new one. I heard a repair runs about $700 for that problem and a new unit cost about $2300 on sale today makes $$ sense to just replace it. So not sure if I would be extra foolish to buy another? What's anyone's opinion on that? The other refrigerator's features are just not as nice... and maybe they don't have all the issues Samsung has?

[@JustaDude123]

That is a great question and we really like the Samsung too but I have no idea how the new ones are.

[@marystrang2390]

@JustaDude123 Thanks for the reply. Not sure what to do, but I think I won't buy Samsung again.

[@JustaDude123]

@marystrang2390 you are not the first person to say that on this thread.

[@jamesfox1952]

Please show us how they fixed it. I am willing to pay for it and do it myself. Instead of messing with all the red tape

[@JustaDude123]

I completely understand but this was pretty easy in the world of warranty repairs. After going through it my self, I should have called 1-800-SAMSUNG years ago. What they did was come in, unplug the ice maker, pull it out and out a new one in. Weren’t in the house for more than 30 mins. Hope this helps.

[@jasonabdelnour5490]

Waiting on service

[@JustaDude123]

Howd the call go?

[@breinerruiz4621]

Are new 2023 models still coming with the same ice maker model/problem?

[@JustaDude123]

Great question but I do not know. This is really the only Samsung model I have any experience with. Sorry I couldn’t answer your question.

[@user-dj1hq4pj2n]

How can I reset codes on the door?

[@tjamato2316]

So did you make a video of the repair??? I dont see it?

[@JustaDude123]

I have not yet but Ill tell you it works great!

[@justinweisgerber8162]

Please let us know what the service fella did to resurrect the ice maker!

[@JustaDude123]

Great question. The technician came over, and removed the old icemaker. He pulled the ice tray out and then removed the icemaker bin that is attached to the fridge. Put a new one in then left. It works great except when the door is accidentally left open for a period of time.

[@michelelee5648]

Any updates in 2023? How is it working?

[@JustaDude123]

It works. It still freezes over from time to time. I think its because they did not turn the water pressure down when they replaces the ice maker. Its definitely worth the call though. Sorry its taken so long to get the update video out.

[@lauriesh2436]

How was the repair?

[@JustaDude123]

It went good. Mine still ices up from time to time. I think they didnt adjust the water pressure correctly.

[@donaldsypher915]

Did they fix it? No more issues?..

[@JustaDude123]

Great question. They did. They came in and replaced it about a month ago. No issues to date. Probably the longest the icemaker has worked since we bought the fridge. Making a video about it soon. Please like and subscribe. Thank you!

[@goofypackfan]

Did they fix it

[@JustaDude123]

They did. Come over, pulled out the ice tray and the ice maker. Put a new icemaker in and put the ice tray back. Probably were in the house 30 mins max.