Sandy dealership responds after angry customer crashes car through showroom

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KUTV 2 News Salt Lake City

Күн бұрын

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@petebusch9069 Ай бұрын

There is not going to be ANY sympathy for the dealership. All they do is sell lies.

@hudsonbronner Ай бұрын

Ordinarily I would agree w/ you--but in this instance I believe the dealership. The vehicle was only ≈$4,000--which means they had a nominal profit--hence, minimal motivation to lie. If you're going to sell your integrity, do it for a price that makes sense.

@P2B_JC Ай бұрын

Tell me more.

@tl1533 Ай бұрын

@@hudsonbronner I doubted it. The guy probably got screwed by the dealer. If the dealer had dealt it fair then there would not be this madness.

@stanleyolszewski7701 Ай бұрын

@petebusch9069, totally agree. They had no intention of refunding his $$.

@petebusch9069 Ай бұрын

@@hudsonbronner They will sell their integrity for a dollar, your giving them way too much credit.

@81recinos Ай бұрын

Dealers want to do it, right? So why didn't you refund the money to the customer ? He came back hrs later, not days !

@patriciafox7546 Ай бұрын

Exactly.

@markjwil Ай бұрын

In the state of Utah, dealers have first right of refusal. They are not obligated to provide refunds and the law states there is no "cooling off" period.

@michaeltruskolaski4630 Ай бұрын

they dont wanna hurt biz all bout $$$ extraction

@Downshift2002 Ай бұрын

I would bet because when this guy came in the 1st time he was already rude and belligerent which kind of makes you want to do the opposite of whatever they are demanding. If this was a used car sold as is, he should have inspected it first.

@emekaossai5485 Ай бұрын

Thats not how contracts work. He bought an uninspected car, that was the customer's fault not the dealership's. Of course we have only heard one side of the story.

@brightbright6768 Ай бұрын

Let's hear his side of the story, too. They are only telling us the dealerships' story.

@m3talHalide-rt2fz Ай бұрын

I would bet they didnt outright say no, but in "trying to see what they could do" the dude got enraged. His only legal recourse may have been a civil suit, and if he really felt like the dealership "stole" from him, should have called the cops himself. The dealer shares some blame ethically, but probably not legally.

@MikesDIY Ай бұрын

This dealership did not try to resolve this and get him his money back. No one is offered a full refund then goes out to their car and drives it into a building. Most career dealers are shady.

@markmalasics3413 Ай бұрын

He was informed at the time of purchase that the car was not inspected by the dealership, meaning it's possible that it had issues. ALL dealerships have an "?? Point Inspection" that qualifies the car as a CERTIFIED USED CAR, and they will stand behind it, and the customer will pay more! This is why he got the car cheap. He signed papers saying he couldn't return the vehicle. THAT WAS THE POINT BEHIND THE CAR BEING SO CHEAP!!! Use your heads, people.

@brightbright6768 Ай бұрын

@markmalasics3413 is the dealership side of the story.

@makealotofmoney9955 Ай бұрын

@@markmalasics3413 Lets hear his side. All dealerships are shady.

@beelor4867 Ай бұрын

Dealerships are a ripoff business period. I understand how frustrated that customer was.

@user-vr2tx4tt6b Ай бұрын

We don't call them stealerships for nothing.

@P2B_JC Ай бұрын

Explain the ripoff here.

@buckfiden2988 Ай бұрын

@@P2B_JC No need.

@markmalasics3413 Ай бұрын

@@buckfiden2988 Yes, there IS! He was informed at the time of purchase that the car was not inspected by the dealership, meaning it's possible that it had issues. ALL dealerships have an "?? Point Inspection" that qualifies the car as a CERTIFIED USED CAR, and they will stand behind it, and the customer will pay more! This is why he got the car cheap. He signed papers saying he couldn't return the vehicle. THAT WAS THE POINT BEHIND THE CAR BEING SO CHEAP!!! Use your heads, people.

@roylu1398 Ай бұрын

In auction, the word "not inspected/tested" means they found the issue but they hide it

@andrewlake7992 Ай бұрын

Its obvious the manager is full of it. They dont tell people that they havent inspected vehicles.

@ViperBitenESP Ай бұрын

Yeah not true, I worked at a dealership and we had a whole section of cars out back against the far left wall and they were all trade ins and we sold them wholesale as is no warranty or inspections....Thats how they did it with alot of them before dealing with auctions etc and law suits years ago. It still happens at some dealerships. You are correct tho as my gfs cousin works at a hyndai dealership as a mechanic and he said a scummy car sales guy there sold a mini van to a family and never told them it wasn't inspected or gone through as they just took it on trade and sold it to a lady with kids and she had an accident or lost brakes cant remember when he got it to check it out flipped out as the car had crumbling brake pads and rotors , a bad brake line and other major stuff and the kid sold it and didn't care at all sadly

@P2B_JC Ай бұрын

@@HeadsUpNorth I don't believe you understand how dealerships operate either.

@markmalasics3413 Ай бұрын

@@ViperBitenESP He was informed at the time of purchase that the car was not inspected by the dealership, meaning it's possible that it had issues. ALL dealerships have an "?? Point Inspection" that qualifies the car as a CERTIFIED USED CAR, and they will stand behind it, and the customer will pay more! This is why he got the car cheap. He signed papers saying he couldn't return the vehicle. THAT WAS THE POINT BEHIND THE CAR BEING SO CHEAP!!! Use your heads, people.

@markmalasics3413 Ай бұрын

@@HeadsUpNorth He was informed at the time of purchase that the car was not inspected by the dealership, meaning it's possible that it had issues. ALL dealerships have an "?? Point Inspection" that qualifies the car as a CERTIFIED USED CAR, and they will stand behind it, and the customer will pay more! This is why he got the car cheap. He signed papers saying he couldn't return the vehicle. THAT WAS THE POINT BEHIND THE CAR BEING SO CHEAP!!! Use your heads, people.

@ryang8562 Ай бұрын

Yes they do. I worked at a dealership selling cars for years and some that we took in on trade went right to the auction. If someone wanted one it was as is, no warranty etc and they had to sign a paper that they understood it

@intorsusvolo7834 29 күн бұрын

As someone who worked at a dealership, I only wonder how this doesn’t happen more often.

@MrJuvefrank 29 күн бұрын

Why didn't I think about that?

@zythr9999 18 күн бұрын

Business

@drewdevon2009 14 күн бұрын

@@intorsusvolo7834 maybe because people arent psychopaths?

@virgilpalmer2427 Ай бұрын

Obviously this is a very bad dealership with very poor service..

@markmalasics3413 Ай бұрын

Obviously? LOL Here: He was informed at the time of purchase that the car was not inspected by the dealership, meaning it's possible that it had issues. ALL dealerships have an "?? Point Inspection" that qualifies the car as a CERTIFIED USED CAR, and they will stand behind it, and the customer will pay more! This is why he got the car cheap. He signed papers saying he couldn't return the vehicle. THAT WAS THE POINT BEHIND THE CAR BEING SO CHEAP!!! Use your heads, people.

@roylu1398 Ай бұрын

@@markmalasics3413 stop copy paste

@makealotofmoney9955 Ай бұрын

@@markmalasics3413 what was the price of the car? you say cheap dealer says cheap but nothing is cheap during inflation days

@ronderushe Ай бұрын

@@markmalasics3413You keep copying and pasting the same BS. Again, how do you know what he signed. Do you work for the dealership? If not, you're just speculating.

@vanillaexplosion99 29 күн бұрын

@@markmalasics3413 Mark obviously works for a dealership, he is all over this. You probably work at the dealership in question.

@ovwve-3266.okwlme Ай бұрын

I do not feel sorry at all for the stealership

@thesqueegee86 Ай бұрын

After our last experience with Tim Dahle, we swore to never buy from them again. They mislead, manipulate, and outright lie. Mazda cars are great, but we'll drive the extra distance to another dealer just to not buy from Tim Dahle.

Ай бұрын

All dealerships are like that " fucken asshole " nick and dime anyone

@markmalasics3413 Ай бұрын

@thesqueegee86 Ай бұрын

@@markmalasics3413You're referring to this guy's experience. I'm referring to my personal experience. At closing they directly lied multiple times to our face about the capabilities and condition of the car. Their practices at closing to strongarm buyers into insurance and add-ons are the most predatory I've ever experienced.

@savage5128 Ай бұрын

@@markmalasics3413and you believe the dealer?!?! Lol, they must pay you well.

@savage5128 Ай бұрын

@@markmalasics3413LOL y'all really want to push this BS response?!?! How much they pay you to lie?

@dbrandon4528 Ай бұрын

Utah is buyer beware state… the dealership had no intention of giving him his money back

@richardrice8076 Ай бұрын

@dbrandon4528 that's true with any used car you buy. Buyer beware, whether it's a state law or not.

@christopherharris3229 29 күн бұрын

Car was sold as is where is.

@paulsz6194 29 күн бұрын

@@christopherharris3229that’s fine, so long as you disclose ALL its faults allowing the buyer to make an informed purchase. They wouldn’t have sold it so cheaply if it didn’t have the faults it did now, would they??

@steak5599 26 күн бұрын

Why would they? car was sold as is. If he was informed that the car is uninspected, it is his own fault for not having it inspected before he buys.

@daviddodson88 23 күн бұрын

@@steak5599they said that lie on tv but doubt they ever told him that or he wouldn’t have purchase the car. They lied cause they know his part wouldn’t be aired as soon as

@adrianprazen23 Ай бұрын

Tim Dahle is the worst

@drowe2 Ай бұрын

In CA, for around $300, you can purchase the right to return a car for up to 48hrs.

@EyeofDeborah Ай бұрын

Would have been cheaper for them to give him his money back.

@andrewczski1969 Ай бұрын

Guess what his insurance premiums will be now!

@kennethwilliams-dl9gi Ай бұрын

in hindsight, sure. but theyre not in the business to spend time selling a car just to refund the money soon after. theyd be doing that alot if so.

@williamthomas4617 Ай бұрын

@@kennethwilliams-dl9giwhat other retail business doesn’t provide same-day refunds on non consumable goods?

@Downshift2002 Ай бұрын

@@williamthomas4617pretty much anywhere where a title or ownership is transfered with the contract. Think home sales, vehicles, trailers, ect.

@markmalasics3413 Ай бұрын

@OldMan-B Ай бұрын

If you only have a $5k budget, your best bet is to buy from an individual and have the car inspected at a trusted mechanic before the purchase instead of buying from blood-sucking dealerships.

@chasethecarguy Ай бұрын

and don’t buy a subaru with head gasket issues

@Makeusqueak Ай бұрын

People are too lazy to do the work it takes to purchase from a private party. They're willing to pay out the nose for a vehicle that may just end up being a money pit, all for the sake of convenience.

@ElonaldTrusk Ай бұрын

@@chasethecarguythat's pretty much every Subaru 😂

@markmalasics3413 Ай бұрын

@steak5599 26 күн бұрын

I have tried to do that, but post Pandemic, it is extremely difficult. I tried buying cars with blown Engine or Transmission to be fixed as well, no luck. The Car Market completely changed after the pandemic.

@infinitetanner Ай бұрын

This dealership is trash! And Mazda dealers have been crap for years! And we own a Mazda

@dushooter 26 күн бұрын

Cuz mazda is part owned by ford

@GodBlessedAmerica Ай бұрын

According to the guys own mechanic, the car needed brake work. Good thing the showroom was there to stop him. 😂

@buddapudgie8482 21 күн бұрын

His car definately lived up to it's name. Hahah.

@carlsamuels1168 Ай бұрын

You need to understand that car lots are like insurance companies. They are NOT on your side. Once they get the check from the bank, they’re paid. Yes, they may have a return policy but they will spin you til 72 hours passes then use that as justification not to refund you.

@world4saker Ай бұрын

funny how on the news the scammer sellers say they would have gladly gave back the money but when the guy went to them they refused. and now we know they knowly sold hima car that was bad. companies need to realize people have reached the point where they will shoot people even if said person goes to jail at least they can take out evil people from hurting others. let's imagine what if that car that THE dealership knew was bad and hadn't been checked it broke somewhere and caused many deaths who would be blamed. they would use the the customer knew it was bad and we knew it was bad but we didn't care so we sold him a faulty and if they died oh well. they would have lawyered up and it would take years in court before the company would admit fault pay some fines "fire" the one who sold the car and say they fixed the issue, and when the heat was off them they would keep selling broken cars to people. I have no sympathy for them it will take a more companies being targeted by people before they realize trying to fuck over people is bad news and they better have people in rotation when one get killed they will need more

@jojothetasmaniansassmonkey8866 Ай бұрын

I thought Nationwide was on my side

@richardrice8076 Ай бұрын

@@jojothetasmaniansassmonkey8866 😀😀😀😀😀😀😀😀😀

@markmalasics3413 Ай бұрын

@richardrice8076 Ай бұрын

@markmalasics3413 thank you.

@Ozymandias-d2o Ай бұрын

Lucky for the dealer that he didn't get the "CEO Healthcare" treatment.

@seriejohnson698 Ай бұрын

That.

@davidseal8375 Ай бұрын

The guy couldn't afford a modified bulldozer so he had to improvise....

@paulsz6194 29 күн бұрын

That’s right, but great timing. Hopefully this dealership in question in the future will be more forthcoming about the cars is it sells and the state they are being sold in…

@copyprint-fz2hb 29 күн бұрын

and it would be worth it , going to jail for life 🤣🤣🤣

@mistermalaprop 28 күн бұрын

@@copyprint-fz2hbhow’s that boot tasting

@MartinCardenas-xc5qv 29 күн бұрын

The best PR for this dealership would be to not press any charges and help the guy get a reliable vehicle. No one will be on the side of the dealer simply because we know how they are.

@notroll1279 26 күн бұрын

They'd be stupid to let the customer off the hook as this would look like an admission of guilt. Apparently, a sale "as is" is legal in the US - and anyone spending an amount significant to him should do his homework and look up what "as is" means.

@infinitetanner 15 сағат бұрын

@@notroll1279 but but but "They were going to give his money back" they said (on National Television) which we know was a lie! This dealership is TOAST

@notroll1279 14 сағат бұрын

@@infinitetanner Nah... this is the US, Land of the short memory. People take payday loans, "max out their credit cards" and buy breakfast pizza without ever remembering how awful it was last time. This will blow over - and even if it doesn't, people will come without reading the reviews before buying. Chances are that even Subaru man himself will come back for more once he's out of jail.

@redfightblue Ай бұрын

This dealership ruined the credit of someone in my family. They kept billing for a lease that was turned in and the non-payments went on his credit score. The lease was turned in and a totally new car was purchased and they never did the paperwork correctly. It created a giant headache that was totally unnecessary if they did their job.

@mikeymarriott Ай бұрын

It’s called a Stealership for a reason.

@soia421 Ай бұрын

👏👏

@joeldriver-sp2rg Ай бұрын

Not condoning what the guy did but they're not saying what his problem was with the car. If they knowingly sold him a lemon then you can truly understand the frustration. No dealership is ever going to buy a car without a mechanic at least going over it. Saying "it wasn't inspected" is a copout.

@richardrice8076 Ай бұрын

@joeldriver-sp2rg it wasn't a lemon, it was sold as is. I understand the gentleman didn't have a lotta money to spend but what does he think he's getting for $4,000? A Cadillac Lyriq?

@P2B_JC Ай бұрын

A "lemon" is a legal term that may only be applied to a new vehicle. Also, most dealership mechanics leave the shop by 5pm. Most dealerships close between 7-9pm. There are some cars that managers decide are not worth inspecting. For example: I once took in a 15 year old car with severe body damage and 200,000 miles. I gave the customer $100 for it. It costs me $400 to sell it at auction, which means I would own it for $500. Even if I lose money at auction, it won't be much. So, I decide it's not worth it to inspect it. My service team takes the keys anyway, gives it to a union tech, bills 3 hours for a new battery, oil change, wipers, and some other random stuff, and sends me a bill for like $500. So I go to the service manager and tell him I'm not paying a dime for inspecting an obvious auction piece where the body was falling apart and the Transmission was obviously slipping. Even had a check engine light on. We negotiate the bill down, and I'm still pissed months later. So now I write on the keys "DO NOT INSPECT", so the service department doesn't take them and bill me money for a car that I have no intention on selling to a customer.

@makealotofmoney9955 Ай бұрын

@@richardrice8076 where do you get 4000?

@edstraight846 Ай бұрын

uninformed opinion. Definitely not fact. Not defending the dealer, but if the buyer was informed that the vehicle was not inspected and is being sold as is, the dealer has no obligation to undo the deal. "Lemon" generally applies to new vehicles.

@paulsz6194 29 күн бұрын

@@richardrice8076no , but I’m sure they didn’t disclose all that’s wrong with the car. The knew all along, otherwise they wouldn’t have sold it so cheaply… They probably told him it might have a few issues, and left the blancs for the customer to workout what they are …

@infinitetanner Ай бұрын

Consumers are TIRED, keep pushing us!!!

@makealotofmoney9955 Ай бұрын

Wait until they "delete" the CFPB lol

@JonathanMoosey 17 сағат бұрын

@@infinitetanner are try being better educated consumers. That would go a long way.

@infinitetanner 15 сағат бұрын

@JonathanMoosey Yes, I am sure that is the problem here.....

@JonathanMoosey 14 сағат бұрын

@@infinitetanner that people are idiots?

@212days Ай бұрын

"We are not here to force you to buy a car you don't want to buy." You ever so slightly get the feeling that the customer hadn't quite been made aware of that concept.

@Thomas63r2 Ай бұрын

This dealer is run by dummies. 1) no reputable dealer sells an uninspected used car, 2) Its no big deal to unwind a used car purchase - its still a used car at the end of the day, 3) its foolish not to let an irate customer unwind a less than $5,000 car - its not like the profit loss from this one small sale would tank the dealer. This man on a small budget came in and after leaving with his purchase realized that he had been rooked. Either the car had major mechanical issues (likely), or the contract was userous in some way. But once they had his money they had a firm grip on it - their smug response has revealed them as a dealer to avoid. They FAFO.

@markmalasics3413 Ай бұрын

@savage5128 Ай бұрын

@@markmalasics3413stop spreading your lie. Everyone knows you did that man dirty.

@Thomas63r2 29 күн бұрын

@@markmalasics3413 No disagreement with that at all. However, it should have been evident to the dealer that this man was on fire - it would have been completely to their benefit to avoid what followed by deciding this was one of those times to disregard a no refund sale - not worth it. I'm retired from a 30 year career in the car business. My responsibilities were of course to keep the dealership profitable - but at the same time my prime directive was to insure the safety of all customers and employees. My dealer never questioned my decisions because I had a long track record of putting the customer first - and letting that drive profits and employee retention. People will actually pay more for a car if they genuinely feel they can trust the dealer to always do the right thing. The one thing to avoid is a war with a customer. No matter how right the dealer might be - they will always lose in the eye of public opinion. Like I said, not worth it.

@bootchop88 24 күн бұрын

used cars at the dealership are a home run. Usually the highest profit margin.

@user-vr2tx4tt6b Ай бұрын

By not giving him his money back, isn't that forcing the customer to purchase a car he doesn't want? There was obviously some big issues with it.

@CoolStory402 Ай бұрын

“Dealerships want to do right” 👌

@AB-cd2ic Ай бұрын

Love that one??

@pbshooter100 Ай бұрын

Yea in what universe is that true?

@paulsz6194 29 күн бұрын

Do what’s right in their best interests, he omitted some words there…

@CoolStory402 29 күн бұрын

@ Exactly!

@sc4538 10 күн бұрын

BULLSHIT

@Krabbiepattie 29 күн бұрын

This dealership will see a decrease in sales. Bad press for them

@shawnhuff3920 Ай бұрын

The dealership didn't inspect the vehicle means the dealership got it as a trade and new it has issues so don't buy it it will costs more to fix it you can buy a new car for that 😅

@pawpawbandit3871 27 күн бұрын

it was still driving well at the time of the return lol - his lawyer

@lorifeltner8181 29 күн бұрын

Absolutely CROOKED! They should have 72 hours for a full tefund!

@MrJuvefrank 29 күн бұрын

I don't recognize the last word in your comment.

@AllCreaturesCount Ай бұрын

This poor man just did what millions of Americans want to do.

@notroll1279 26 күн бұрын

Go to jail....? Do YOU feel that inner urge?

@AllCreaturesCount 26 күн бұрын

@@notroll1279 They arrested him while millions of illegal criminals enter our country and commit heinous crimes.

@buzzkill2739 Ай бұрын

More like shady dealership...

@markmalasics3413 Ай бұрын

@savage5128 Ай бұрын

@@markmalasics3413lies and lies and lies.

@vanillaexplosion99 29 күн бұрын

Pay no attention to MArk he has posted that same remark 50 times here. Mark is a dealer

@MrJuvefrank 29 күн бұрын

@@markmalasics3413 People can't use their heads these days.

@REZZA2020 Ай бұрын

The deeply condescending manner in which this Dealer speaks of the individuals 'limited budget" and effectively gaslighting the Customer into purchase of a mechanically unsound vehicle is why this person has reacted. The Dealer victimised and exploited the Customer. Shameful practice.

@richardrice8076 Ай бұрын

@REZZA2020 I'm pretty sure he was told it wasn't inspected. It was sold as is, what did he think he was getting for $4,000?

@REZZA2020 Ай бұрын

@@richardrice8076 There would be very little incentive for used car dealership not to inspect all their inventory. The statement "it is not inspected" is Used Car Salesman language for "It is mechanically unsound". It is a statement they use to deny liability for major faults and/or catastrophic mechanical failure.

@JamesDean-h5w Ай бұрын

Screw the dealership. People need to start standing up.

@lucasokeefe7935 Ай бұрын

"I'vE NeVeR sEeN aNyOne GeT So uPseT AboUT A bUsInESs" Bro that CEO just got mirked last week and everyone is cheering. Stop your BS

@froggynzack Ай бұрын

Its not about the business as much as it is about a lying con man that sells cars. Why would a car dealership sell a car that has obvious problems? That is the problem, and What we haven't heard is the side of the person who bought the car so keep that in mind. There are multiple people in the comment section that say they have used this guy before and he swindled them all. This guy thinks we believe him when he says he told the man about the car not being inspected.

@markmalasics3413 Ай бұрын

@@froggynzack He was informed at the time of purchase that the car was not inspected by the dealership, meaning it's possible that it had issues. ALL dealerships have an "?? Point Inspection" that qualifies the car as a CERTIFIED USED CAR, and they will stand behind it, and the customer will pay more! This is why he got the car cheap. He signed papers saying he couldn't return the vehicle. THAT WAS THE POINT BEHIND THE CAR BEING SO CHEAP!!! Use your heads, people.

@makealotofmoney9955 Ай бұрын

@@markmalasics3413 honestly. That's a scam to, its just a piece of paper that tells you we might scam you because your desperate and have very little cash.

@savage5128 Ай бұрын

@@markmalasics3413you lied twice here

@TeresaMiller-f1h 29 күн бұрын

You contradicted yourself by saying you wouldn’t give him a refund then at the end said you wouldn’t sell a car you don’t want… what a load of crock with this dealership.

@MrJuvefrank 29 күн бұрын

Perceptive.

@DrewberTravels 29 күн бұрын

1:18 we were sympathetic to his limited budget is dealer speak for we found a desperate sucker and we had this lemon sitting around.

@pscurti350 Ай бұрын

Brakes went out.

@pawpawbandit3871 27 күн бұрын

that would have been a much more advisable legal defense story vs. "I told you I was going to do it" lol. "I drove it back to their office to discuss repairs, and the brakes went out" - open, closed case.

@psychoticbob Ай бұрын

Unless one of the documents he signed specified he was purchasing a lemon, he was on solid legal ground to get ALL of his money back plus costs if he needed to go to court.

@richardrice8076 Ай бұрын

@psychoticbob it's not a lemon, it was sold as is. the dealer was gonna take it to the local auction house, I believe the gentleman was told it hadn't been inspected.

@billschiller6649 Ай бұрын

How can you tell if you’re at the Gates of Hell? All the car dealers are out front asking “Have you been helped, yet?”.

@markmalasics3413 Ай бұрын

How can you tell you're dealing with an uneducated, dumbed-down consumer? Have him make moronic comments on YT to show off his super-intellect. He was informed at the time of purchase that the car was not inspected by the dealership, meaning it's possible that it had issues. ALL dealerships have an "?? Point Inspection" that qualifies the car as a CERTIFIED USED CAR, and they will stand behind it, and the customer will pay more! This is why he got the car cheap. He signed papers saying he couldn't return the vehicle. THAT WAS THE POINT BEHIND THE CAR BEING SO CHEAP!!! Use your heads, people.

@lisad476 29 күн бұрын

We are here to help you....oh wait screw you...we have all been there

@callesierra 29 күн бұрын

“ This is not a car that we have inspected and we were going to sell it wholesale but the price will fit your budget” and that’s exactly what you told him ? YEAH RIGHT.

@5H4V3D89 29 күн бұрын

I want to hear the customers side, I bet the dealer lied to him about how good the car is and is lying about finding him a different car. He probably signed As IS paperwork based on the dealer telling him the car has no issues and found out when he got home it has bad head gaskets..

@truelife974 27 күн бұрын

And that's the usual problem with the car. Selling a car that belongs in a junkyard should also be criminal.

@1FastKawboy Ай бұрын

I'm sure the dealer never lied about anything.......

@VulcanAvenger Ай бұрын

The dealership is doing a door-booming repeat business with their satisfied customers.

@shawnhuff3920 Ай бұрын

So the message don't buy a used vehicle for $4,000 unless you understand it will have issues from the purchase 🤔

@markjwil Ай бұрын

The car seemed drivable to me!

@shawnhuff3920 Ай бұрын

@markjwil yes drivable but did it leak did the transmission skip did the electrical work right did it lose power going up hill did it have suspension issues. My guess is this criminal didn't test drive the vehicle before buying it and I wonder if after he bought it he took it to a macanic who told him about the issues it has so upset he took it back or maybe after buying it his wife didn't like it when he returned home 🤔

@richardrice8076 Ай бұрын

@shawnhuff3920 most people already know that. You get what you pay for.

@pbshooter100 Ай бұрын

Yea that's not the message at all. Try again.

@richardrice8076 Ай бұрын

@@pbshooter100 what is the message?

@EVCarGuy Ай бұрын

"Dealerships really want to do right by the customer". 🤣🤣🤣🤣 They aren't called "Stealerships" for no reason.

@pawpawbandit3871 27 күн бұрын

yeah obviously they went out of their way to help the guy 🙃

@davcuts2897 Ай бұрын

He should have taken the car to have been looked over before he signed on the dotted line. That being said if the dealer wanted to make things right they should have given his money back. One of the good things about CarMax is they will let you bring it back in a few days if you are not happy with your purchase.

@user-wp9mz Ай бұрын

So how the hell did they know he was coming because obviously there's a video I don't think these stories add up

@richardrice8076 Ай бұрын

@user-wp9mz you don't think dealers don't have cameras everywhere to record any time a car disappears?

@brucefoster69 29 күн бұрын

Dealerships are the biggest crooks

@GrandMasterLynx Ай бұрын

It seems like the Guy wanted Drive Thru Service

@waverlyrenee3647 Ай бұрын

People are losing patience for 💩 customer service. Whatever happened to treat people like you want to be treated.

@stevek343 29 күн бұрын

You can't really blame the guy, they don't call it stealer ship for nothing.

@Mafiaagg742 Ай бұрын

Rip off dealership smh everyone starving

@RANJITROMA-n4e Ай бұрын

if you cheat and insult customers, it's normal for them to react

@notroll1279 26 күн бұрын

Yeah. Get a lawyer if you have a case. Write a negative review if you don't.

@jameshilton3668 8 күн бұрын

"The dealership wants to do right by the customer." And in what fairytale dimension does this dealership exist? Certainly not in this one. I've been to more than a few. And "doing right" by the customer isn't exactly high on any of their priority lists...😮

@MyCanadaYT Ай бұрын

That dealership should not have sold that vehicle without an inspection

@joshyoung2498 29 күн бұрын

"This is not a car we have inspected" is a "cover your butt" statement most dealerships will put in when they know the car is trash.

@pawpawbandit3871 27 күн бұрын

yeah, most people who have worked with used cars for years have a pretty good idea of their mechanical condition before they acquire them.

@notroll1279 26 күн бұрын

Well, once that is a well established fact and the "AS IS" box was conspicuously ticked in the contract, why did the customer buy without inspecting the car properly himself?

@wolfurystryxx5878 Ай бұрын

Can’t say I’m in agreement with the dealer on this one. Many dealerships are just downright greedy and don’t give a rats arse about the customer once they leave the dealership. Let’s hear the crash-man’s story also.

@mohammadnaser2122 10 күн бұрын

It’s not right what he did but no one seems to realize what motivated him to do so. This car dealers are ripping almost every one . They have hidden fee , illegal practice are very common in this industry. Immoral sales techniques. I am not with the action of the person what he did but I am completely understand his frustration .

@newtheis 29 күн бұрын

"See, they install that TruCoat at the factory. There's nothing we can do about that."

@vti300 Ай бұрын

dealerships do that all the time they sell broken cars they don’t stand behind it. They’re all crooked.

@j_mad Ай бұрын

He was upset is an understatement 🤣🤣🤣

@Attorney.42 Ай бұрын

😂😂😂😂😂😂😂😂😂

@clydedenby1436 Ай бұрын

We don't call them "stealerships" because we think it's cute.

@ashishpatel350 29 күн бұрын

dealerships are trash.

@philsmgb4393 29 күн бұрын

Car salesman are the most trust worthy people in the world. And politicians. And lawyers.

@Asdfjkl45 Ай бұрын

I’m interested to see if there are any other customers who have had similar experiences as Murray. If so, this can get interesting & may be the beginning. Three sides to every story & so far this is just one side, keep in mind.

@Danny-ge2my 12 күн бұрын

And it just so happened that somebody was there filming at the perfect time ????.

@jamest6850 Ай бұрын

It was probably the head gasket

@alexthec1677 Ай бұрын

$4,000.00 for a bad head gasket. You sound smart

@jamest6850 Ай бұрын

@alexthec1677 You just made the biggest fool out of yourself. My comment relates to what might be wrong with the car as those Subarus suffer from head gasket failure. NOTHING to do with the price of the car. Oh my.....

@chasethecarguy Ай бұрын

@@alexthec1677 it’s a subaru

@robevans5222 Ай бұрын

@@alexthec1677 You've had a subaru with a bad head gasket? How much were you quoted for the repair?

@josephpuchel6497 29 күн бұрын

Hey I don’t trust the salesman’s in dealerships. We want this guys side of the story. No matter what kind of car the purchase was it still has some type of warranty. It mandatory

@AllGloryBelongstoGod-g7y Ай бұрын

He is clearly trying to demean the customer by mentioning his budget. Boycott this business give this man his money back. Dealerships are wicked. I work for the bank and they lie to customers a lot. I have never used a dealership and never will!

@MBB563 29 күн бұрын

Dealers are scum. However this is so dumb, the criminal and civil charges will end his career finance and family. Not so brilliant to drive your car thru an establishment that is highly trafficked with employee and customer.

@DoG0niT Ай бұрын

They scammed him! And they comment on his financial situation proves they have something to hide.

@christinapalbre552 28 күн бұрын

That man deserves the charges he’s facing but for the manager to say, “Dealerships really want to do right by the customer”?!?! That’s a HUGE lie! I know better.

@stephenlozano2816 29 күн бұрын

Well…… at least the General Manager at the dealership wasn’t assassinated.

@uscitizen1035 29 күн бұрын

So none of the paperwork signed by the customer explained the store's return policy? People need to slow down and read the fine print.

@UnblockedOne2 Ай бұрын

well, he did bring it back

@MrJuvefrank 29 күн бұрын

That's a short, yet funny joke.

@ericcogshell8078 26 күн бұрын

Three day rule doesn't apply?

@Paul_Wetor Ай бұрын

Whatever that guy's got going on, he probably won't be needing a car for a while.

@andrewczski1969 Ай бұрын

Dude responded like people at Popeyes when they find out they'd been cheated out of a biscuit!

@kennethwilliams-dl9gi Ай бұрын

if i got cheated out of a biscuit it would be a happy day. good i dont have to waste food. biscuits are best with gravy not as a side like a dinner roll. ive hated KFC ever since they dropped the roll and went to the biscuit. biscuits are breakfast food. theyre not a side for chicken.

@andrewczski1969 Ай бұрын

@@kennethwilliams-dl9gi Haha, I tend to agree with you.

@rock815town 28 күн бұрын

The Popeyes analogy is cringe 😬

@tejasfelix5577 29 күн бұрын

That manager is lieing threw his teeth . once they get your money ..good luck you'r on your own. The problem with that is the person that sold him the car wont pick up the phone.. And how are you going to sell a car that hasn't checked out. I want to hear from the guy.

@MrJuvefrank 28 күн бұрын

To make it easier than waiting for that guy to contact you, law says that you can't win the case if you sue over a used car.. It's not a nice law, but it's what determines the outcome of court cases.

@mikofi Ай бұрын

This is what you get for scamming your clients.

@MikeTaylor-i2x 29 күн бұрын

No, dealerships are not sympathetic to customers' situations as the manager in this video says. I have yet to work with any salesman with half an ounce of integrity.

@Derpy1969 Ай бұрын

So did he get scammed?

@axlyoung1218 29 күн бұрын

I kinda understand the man’s reasoning. People work hard for their Money. And I bet the dealership lied to him. They will tell you anything to get a Sell.

@bluelightguy1 29 күн бұрын

He wanted drive through service

@modnachunni 29 күн бұрын

another dealership scam...no one to solve customer issue...

@BunkMasterFlex77 Ай бұрын

The customer just thought they were having a doorbuster sale

@trudykraft5110 Ай бұрын

Horrible experience at a huge Honda dealership in San Antonio. Lost 18k in 3 days, General manager did not do anything to get it right. He just had a smart alec mouth. I'm waiting for Karma to get him. The tech turned off the check engine light, all young Smart mouth employees. Definitely all used car sale people that don't have a clue except for their checks.

@vintageradio58 Ай бұрын

DEALER IS A LIAR.

@rock815town 28 күн бұрын

He couldn't return it in the same day ?!?!?

@notroll1279 26 күн бұрын

A lawyer explained: in most US states, in an "as is" deal, if the car catches fire right after the papers are signed, the dealer can say to the buyer: "get your burning car off my lot or you'll be liable for the damage it does to my business."