|Scroll wheel issue| Logitech G703 Teardown

Hey everyone!
A piece of paper and the plastic hexagon will not move around in the chamber.
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Thanks for watching!
Intro music: Foria - Break Away [NCS Release]
Music provided by NoCopyrightSounds.

[@h4x0r0]

That problem has been driving me nuts for a year now...Decided to give this video a go...Seriously? you are a god. It doesn't flinch...I've got my sanity back. Thank you sir.

[@AlexEzzell]

Thanks for posting this. Just fixed my G703 and I hate that I didn't do this sooner. You know how frustrating it is if you use mouse wheel as jump or weapon swap.

[@sterkriger2572]

howto fix your 100 dollar mouse with a 2mm piece of paper. seriously this shouldn't be an issue in the first place wtf logitech

[@noname583]

YES!! what a shame!!

[@starcake_0]

@@noname583 thanks its work g603, i did it

[@Xartto]

If reading top comment you get it. You know 80000€ Cars have problems when you buy it brand new, how loud you gonna cry then? Manager from logitech explained that it wasnt their issue, it was factory sending them bad parts for scroll.

[@seb1559]

@@Xartto How is that not Logitechs issue? They are the ones selling bad quality mice to us. en.wikipedia.org/wiki/Quality_assurance

[@DenizCDemir]

whats worse is lower model logitech mouses also have the same issue. so they actually made defected units before and instead of fixing these simple issues they just made more new mouses with the same fucking problems.

[@ConstantlyDamaged]

I owe you a beer. Freakin' legend, mate! A good tip for anyone else doing this, buy a set of replacement pads for the bottom in advance. Also, props to Logitech for making the mouse reasonably easy to disassemble. I've done this with a few of my mice now, and this was the only one that was utterly _simple._

[@neworldorder9961]

I just finished my g703 teardown with this video, it perfectly works. thank you very much.

[@mongonuel]

This is amazing, fixed my G603 following this video, now works almost perfectly, thank you!!!!

[@nicholaskoerner3437]

2 years and 5 months I've owned this mouse. BARELY out of warranty, super convenient for them so they don't have to replace it... Thanks for the help man!

[@rprules]

this is one of the best no nonsense guides ever THANK YOU

[@bukanbagas510]

5 years old and yet this video still helps people to this day. Just fixed mine and now it feels great! :D

[@JackSmithRU]

Thank you man! Your way to fix this problem worked, Instead of paper, I used a small piece of rubber glove. Mouse G403.

[@stevenw973]

Holy cow I cannot believe such a tiny piece of paper actually fixed this issue, thank you so much!! Fixed my G703 perfectly! Yes the scroll wheel is stiffer afterwards but IMHO it's not too stiff and honestly kinda nice. Thanks for the great video!

[@Bazical]

STIFF WHEEL AFTER THE FIX READ THIS: The stiffness is caused by pushing the little stem too deep into the groove after putting the piece of paper / plumbers tape / whatever , which causes the wheel supports to friction against the body. Just push the stem out just a tiny bit and the wheel should scroll freely after assembling.

[@luckylemmon]

You absolutely ROCK! Fixed my G 302 and My G 703 in under 5 minutes each. And every electronics company said they were not repairable.. hahaha...Super awesome.

[@jakubjablonovsky6866]

Honestly a hero move posting this. Saved me another 50e for a new mouse. Never thought that that small of a piece would fix that big of an inconvenience 👍

[@AfroSamuraiTCG]

Great tutorial! Thanks a bunch! With my scroller I realised that one of the pieces attached to the main part of the wheel had detached, so I superglued it back into place and the scrollers working perfectly fine now. Saved me £50 buying a new one, much love!

[@liujames8952]

hey just wanna thank you so much for this video. It worked like a gem. I love everything else about this mouse beside this scrolling wheel issues which also happened with my previous G703. Thanks!

[@joeyjojo5]

Logitech denied my warranty request today - I had nothing to lose, and this worked!! Thank you very much for posting. Fixed it just in time for battlefield 2042 launch!

[@mcshijil]

This was a lifesaver! was getting super annoyed and searching online for a solution. Many, many thanks for this video! I'm going to think twice about getting a Logitech peripheral, when it comes to replace my mouse.

[@richardvalent27]

Dude this fixed it instantly, it made my day! Thank you.

[@richardjones1777]

the internet is a wonderful place to share knowledge like this, hats off to ya

[@dadawaz]

worked like a charm on my g703. Brilliant! Thanks!

[@aquarius6494]

Oh my God, this really worked. Thank you for this amazing fix!

[@Evexified]

This guide is a life saver, mouse was constantly scrolling the opposite way randomly but now after applying the paper it works perfectly.

[@lyrically4438]

What tool did you use?

[@jasonlee22]

I was about to buy a replacement and instead came back to this video. The most difficult part was finding the correct size paper shim. Scroll wheel works beautifully now, even if it is a little stiffer to scroll. Thank you!

[@FlorianMeyer1983]

thanks man! I'm waiting since 2 weeks for my RMA and I was about to go crazy. This helped. I tried rubber, paper and kitchen roll paper. Normal paper worked best for me. Don't put it over the axis like a "cap", but instead push it into the hole (exactly like in the video) and place the paper beside the axis within the hole.

[@meatunr]

So you mean, push the paper together with the axis so it will make no gap in the hole? , its like tightening it?

[@andrewfreeman88]

@@meatunr Yes

[@KingOfTheStoneH]

Thanks for the video, helped me fix my G703 and saved me money!

[@ollyze]

Seriously man thank you! Works absoloutly fine now. Amazing.

[@turtleunknown]

Holy this actually worked. Nice! Thanks for the instructions

[@sapilaut2]

finally got a properly working scroll again. Many thanks for the video man

[@gbr8813]

This fixed the obnoxiously loud, rattly scroll wheel on my g603. Highly recommend this guide.

[@cranqcore]

This worked! Thanks for putting this out here. Also finding literally any information about this issue is really difficult, logitech knows they made a big mistake and they clearly don't want people to get this fixed..

[@ryanlee9150]

OR most people dont have any issues and simply dont need to talk about it on the internet lol

[@beehives4343]

That's how they can keep making money dude, like Microsoft....we are their cows, they just keep milking us and made us poorer and they are getting richer each day.

[@BillionairTrapClubHD]

Saved me from a lot of headache! Thanks!

[@AliButt-rm3ui]

It worked like a charm, thanks for this video!

[@srbabsinth]

Software update did not fix the problem, but this did! Great solution and it worked like a charm! Thanks a lot man!

[@sdtrussell1473]

i download the firmware update of the mouse itself, it fixed it instantly, no need to open your mouse like this idiot. support.logitech.com/en_us/product/g703-wireless-gaming-mouse/downloads

[@srbabsinth]

Firmware fix did not work on mine. Now also this hardware fix is not working either. Ah well, goodbye to Logitech. I'm done with their mice.

[@BigBadBrahd]

@@sdtrussell1473 Doesn't work for many people, including myself. This "idiot" simply knows more than you do and has a better solution. #DunningKruger

[@sdtrussell1473]

@@BigBadBrahd Christian Bradley omg. i didnt remember this problem because i fixed it long time ago and my mouse still run perfectly. You have guaratee wich you cancelled if you open the mouse so and it did'nt prove what so ever on how long his solution can last.

[@antelukac3]

cant believe this actually worked, i was getting ready to buy a new mouse. Thank you so much man!!!

[@trictu]

Worked for me when the patch did not. Thank you very much. Logitech was no help with warranty as I did not have my receipt as this was a gift. I'm going to write them back and tell them how disappointed I am that a piece of paper helped more than they would.

[@Terkzorr]

Thanks, worked for my G603 as well. As an added bonus the wheel feels a lot less floaty and has more "weight" behind every scroll step.

[@johnsavvopoulos9306]

Thank you a lot mate for your guidance video it was very helpful and well made!

[@yilinh6988]

Thank you so much! I fixed my scroll wheel according to yours demonstration~Mine damaged more serious than yours, the shaft was broken directly, then I glued them haha.. repaired a $200 mouse with $2.5glue. Logi really should improve the quality of the scroll wheel.

[@user-ui8mg3qv9p]

You're a funcking legend!! Thanks mate!

[@oliverkrishman8910]

Scroll wheel issue started about a year ago but the firmware update fixed it for a while, came back this month and thought I would need to buy a new mouse but this has fixed it. Hope it holds up for a while. Great video!

[@vickoruz]

OMG! this works for my G403, thank you!

[@Bazical]

Works wonders. STIFF WHEEL AFTER THE FIX READ THIS: The stiffness is caused by pushing the little stem too deep into the groove after putting the piece of paper / plumbers tape / whatever , which causes the wheel supports to friction against the body. Just push the stem out just a tiny bit and the wheel should scroll freely after assembling.

[@Kyuubi840]

This seems to have fixed it for me. I had two(!) G703 starting to scroll in the opposite direction every now and then. I tried this on one, and after 5 minutes of usage I think the problem has finally gone away! Thank you so much for the straightforward video.

[@sergiode-alba1582]

This helped me fix mine, thanks bro! 🙏

[@zredman98]

literally done it the second after watching and the mouse works fine. thanks for the help

[@simmonyau]

Wow this fixed my scroll back issue where it would randomly scroll the opposite direction which was so annoying. Thank you so much!

[@BeavPlays]

Thank you, this fixed my scroll wheel problem.

[@xXFr3kZelxX]

This piece paper fixed my wheel and Still works flawless, thanks bro

[@roosterfloss758]

beauty! This fix worked like a charm, thanks

[@runxiyu3648]

Bro, you're amazing. Thanks a lot!

[@dimitrisnarlis9891]

It works perfect on G603!!! Thanks man !!!

[@ATP-Flo]

WOW this really worked. You're awesome! Thank you so much!!

[@DaBigMz]

Thank you so much, I was losing my mind with the mouse wheel scrolling randomly up or down and generally not doing what I wanted it to. Now instead of replacing it I can use it for many more years to come!

[@williamnewmann670]

works as it should great video

[@joesr31]

It really works, I tried it with the sticky part of a post-it at first thinking it would help but it didn't, tried with normal paper next and it worked, definitely worth a try especially if you no longer have warranty

[@ianbarcellos7817]

Thank you for post this video!

[@Luukzy_]

thanks for the video men, it's so easy to fix it

[@SilvaIuri]

My hero! This worked like a charm!

[@PositiveAlex]

Thanks for the how-to and beautiful background music

[@ellep123]

Was gonna buy a new mouse when I figured I might aswell google a fix to my issue. You saved me €120, thanks :)

[@PavelD83]

You, sir, are a prince amongst men. This was easy to follow, and seems to have fixed the scrolling issue for the moment. I'm not sure how long will it last, but it'd be easy enough to repeat this. Shame on Logitech for releasing such a faulty HW. The mouse broke down exactly 1 month after the end of warranty. Some engineer at Logitech got a raise for such precisely timed fail I guess :(

[@versusforward]

So far with this exact mouse, which I otherwise love, the left and/or right click switches I've repaired (soldered on new ones) 3 times in few years I've had it, and now this wheel thing. Glad to see it's working but this is shameful quality coming from a bran I had a lot of respect for. But at least you can hack it back together for a fraction of the cost :D

[@DiaborMagics]

@@versusforward I know this is over a year old, but in case you read this: when I select text it often deselect itself again after I release the button, or it will just click and deselect while im still (under the assumption that I am) holding the mouse button. Is that the kind of issue you meant with the click switches? I'm a total noob in this department so I'm not sure what the problem is, but I have both that issue and the scroll wheel issue and I'm wondering if I should just replace the whole mouse at this point. Fixing the scroll wheel looks simple in the video but I've never done soldering. I could send it out for repair but research cost alone is 65 euros, 2/3rd of the mouse's cost. Can't imagine that the price for the actual repair would be worth it.

[@pianodude6510]

Omg well turns out the tiny plastic clear pole going thru the wheel snapped, so even tho my problem was a bit different, thanks SOOO much for showing me how to get there. I just had to gorilla glue it back on and now it works fine (it's a bit delicate however)!!! Thank you so much! Fr!

[@bloodxviii7546]

thanks to you i opened and fixed my issue both the plastics were broken on mine so hot glued the them to the wheel as a temporary fix till i buy a new one but with your video i felt confident to open it up and fix it thanks

[@wolframludwig3314]

It worked perfectly. Thank you!

[@Alexander-gr6nf]

Worked for G603. Thank you!

[@gillardnico3177]

You're a legend man!

[@jpro2222]

lmao was gonna buy g903 due to the scroll wheel driving me nuts. this fixed it. thank you

[@ryu________]

>buys the 903 anyway

[@prokariotik8984]

Hi, what kind of problem does this method fix? is it the random up and down scrolling?

[@TheSchnensch]

@@prokariotik8984 Yep thats it

[@mr_chlore193]

i have g903 and this happened to me....

[@jpro2222]

scroll wheel still garbage. ended up with the g903. no issues there. shame

[@vanishedinstantly8599]

it's work OMG unbelieveable!! thx bro :)

[@heimdall4148]

Dude you a legend. You saved my mouse from being send back and probably thrown away by Logitech. It works again! I used small piece of ducktape instead of paper because it cant soften by the grease as much as paper would is my theory. Also you don't need to remove the battery. Thanks a lot, I hope it will last peace

[@bobbyroonee774]

they dont ask you to send it back. they will send you an OEM version if you are in warranty. same thing happened with my performance mx mouse.

[@lucasvanloo3415]

That's true I didn't have to send back my G700s as well and they send me a G703

[@imetators]

they just send you mouse, no need to pay for anything

[@DnoopSogg]

Thanks man! It worked in G603 :D

[@fistie_2926]

it worked, same with other people i was puzzled and was about to nuy a new mouse and then found this video, method still works! thank you

[@max000nz]

It was so helpful, i did it and it worked! Thx

[@jinjinpyo28]

Fixed my g603. Thank you!!!

[@Gracielline]

I'm surprised that it worked.... especially since the mouse wasn't cheap. Thanks so much for sharing!!!

[@Sp4wnK3lla]

Thank you! This was perfect, I saved $100 for adding in a piece of paper. What a deal!

[@gheorghevochitu1882]

Thank you! It really works... I used a small piece of rubber glove too. Mouse G703.

[@chillkayaklife8667]

Same problem, gonna try this when I have time. Thank you for help sir.

[@rifaie1234]

It's working!! Thank you so much!!!

[@ckrohan]

It works perfect!! Thanks a lot

[@moritz4666]

thx now i fixed my g703 this is amazing :)

[@Roiddo]

this worked like a charm. ordinary paper will do. thanks for the tip.

[@yoalva]

it worked perfectly, thank you so much !

[@guilhermemorius]

Freaking genius, thank you so much

[@nohope7751]

thanks man, u made my day

[@thelelelul]

Made it better, thank you man!

[@mantaskvedaras2093]

really works! thanks man!

[@HumTrees]

Also worked for me. Genuinely shocked, despite the mountain of people saying this worked. Slightly over-inserted so my wheel is a little off-center now (might fix it later idk), and it is oh-so-slightly more rigid to scroll (not even totally sure it isn't just my imagination from reading it would be, to be honest), but suddenly my mouse is functional again. Thank you so much.

[@HumTrees]

Just needed to open it back up again due to occasional issue recurrence (not nearly as severe as before). Found some dog hair 🙄 that I think was to blame. Cleaned that out and replaced the paper anyway (an exacto knife works well to cut a small enough piece, if you have one) and reassembled. I did notice this was much quicker to do the second time, likely because I'd now both figured out and loosened those connections at the front of the mouse (that was TRICKY to get off the first time). Did a brief scroll test on the comment section and seem to be back to like-new scrolling!

[@francisnoonan2314]

One less thing to drive me crazy in this world! I agree with a comment below, for a premium mouse, this should not be a problem. Your video was awesome and to the point. Thank you!

[@shortinos]

This worked for me, thanks bro! I also cleaned the mouse wheel axels and then gave them some fresh lube.

[@TheShouter69]

Logitech G703 ...it works! THX A LOT!!!!

[@mrx871]

Great tutorial, I used teflon tape and worked like a charm

[@yudhipurnama8278]

just did it to my G703 and it fixes the issue. thank you !!!

[@proair12]

Thanks. Also worked for G403

[@ARMHov]

THANK YOU!

[@jeppxpadilla]

Thank you for your help bro! It worked. I just wish it's not as stiff at it is now but that doesnt matter as long as the scroll wheel is fixed. Pretty annoying when it isnt.

[@Bazical]

STIFF WHEEL AFTER THE FIX READ THIS: The stiffness is caused by pushing the little stem too deep into the groove after putting the piece of paper / plumbers tape / whatever , which causes the wheel supports to friction against the body. Just push the stem out just a tiny bit and the wheel should scroll freely after assembling.

[@Fajah69]

I can confirm I have fixed my G403 wired using this method. Thanks!

[@heartcor2961]

Thank you very much, it works perfectly! Firmware update to v14.2.7 had unfortunately brought only minimal improvement...

[@alexxobbit]

Thanks! Really works. Used small piece of paper. The wheel becomes stiffer.

[@krazed0451]

For anyone like me having issues with separating the halves where they snap together at the front, a good wiggle and a reasonable amount of force was required to eventually get the halves apart. Bought one of these from eBay with "scroll wheel issues" listed... 10min to teardown and insert the shim and it's as good as gold.

[@ryu________]

holy crap this worked on my G603. thanks a ton