Customers failing at eating in restaurants

[@ColinIngus1]

"Can I have it in a glass to go?" "Sure. No problem" [Shoves filet in used jam jar]

[@appo9357]

True. She didn’t specify what kind of glass container.

[@Yaya2214CJ]

😂😂😂😂😂😂😂😂

[@roxcyn]

Preston needs to say no more often. “No”.

[@dude_in_motion13]

It should be socially acceptable for staff to backtalk rude customers

[@gilgameshmcballin]

I once had "baked potato, no potato" come in, and you can bet I put an empty plate in the window

[@Nick_C1997]

I’m guessing they wanted a small plate of the toppings you would get on a loaded baked potato, but your response was definitely correct

[@gilgameshmcballin]

@Nick_C1997 unfortunately no, it was a FOH mishap. They forgot to state no potato on an entirely different ticket and decided that ringing up another $4 or whatever it was made more sense than just telling us 😐

[@Spencerwalker21]

​@@gilgameshmcballina server handed me toasted bread for grilled cheese so ofc I put up a burnt grilled cheese and when asked why it's burnt I told her that's why you don't pre toast the bread 😂

[@gilgameshmcballin]

@@Spencerwalker21 I had so many questions like why are servers doing food prep and then I remembered that restaurants don't really follow labor laws

[@Spencerwalker21]

@@gilgameshmcballin it's a independent retirement place basically a different kind of nursing home basically an expensive version where they still have there independence but we don't provide care for dementia and other mental issues. Anyway so the flow is a little different and the servers will use a giant industrial roaster cool but yeah you can't pre toast the bread then give it me to make a grilled cheese oooooof. The server that did that is the kind of person that if I just said politely why that ain't going to work they're likely to f up and just do it.again so just burning the shit out of it and trying to send them out with a burnt pos actually will sink in why you can't pre toast the bread 🤣

[@elliottanderson8581]

The filet in a glass container lady was insane

[@BackToTheGame.98]

I've had people come by and try to borrow things thinking they can just return them later. Like what? This isn't your friends house. You gotta pay for this stuff.

[@stdesy]

Not really insane, there are BPAs that can leech into the food. But to expect the kitchen to bend over for you like that is a bit much

[@pedrofernandes3784]

​@@stdesy Well, if we don't believe the "BPA free /Microwave safe" labels in packaging, then life gets a lot harder 😅

[@Yaya2214CJ]

​@@stdesy BS. The plastic containers are now safe to use.

[@Athanatov]

But what restaurant uses plastic containers? It's all aluminium or carton.

[@pushpaalwani1774]

The Chef-Preston series is back and it's entertaining af. The second one where he throws the bananas at Preston killed me, lol. Thank goodness the bananas didn't land on the poor guy's face.😅

[@shuki3488]

These videos make my eye twitch, I have been the server in these scenarios. The chefs always liked me because I never came back to them with nonsense like this😂

[@QuarrellaDeVil]

Maybe a little Dr. Evil inflection in that "How about 'no'?"

[@VeenaThompson777]

The second one where the bananas thrown at Preston, was both insulting and hilarious. As far as smoothie is concerned, it can contain yoghurt too alongwith milk. Sometimes they put icecream that can be blended with the milk in a smoothie.

[@patrickwilliams3108]

Ice cream blended with milk is a milkshake, not a smoothie.

[@VeenaThompson777]

@patrickwilliams3108 You can look up the ingredients added to a smoothie, if you want to.

[@patrickwilliams3108]

@@VeenaThompson777 Sure. I can and have. I've made a lot of smoothies. Let's look at something else: tomatoes, water, garlic, and basil make a basic Marinara sauce, yes? But that doesn't make it a sauce Bolognese. You have to add meat and other ingredients to do that. Milk and ice cream make a milkshake. It's the fruit and other stuff that turns it into a smoothie. And, of course, there are lots of smoothies that do not contain any dairy products.

[@bor3549]

Thank you Chef. Every time I start feeling wistful or nostalgic about my old diner, I just hafta watch a few of your skits to remind me how utterly abominable customers (and certain waitstaff) were. Keep on reinforcing "never again!!"

[@LePédantSémantique]

When threw the bananas I couldn’t hold back a laugh! 😄😂🤣😅

[@jpendowski7503]

Those characters ordering gave me serious giggles. To be so willfully unaware of food and restaurants.

[@04279]

You can charge the woman with the glass container extra and say that she will get the charge back if she brings the container back.

[@jpendowski7503]

Most commercial kitchens avoid glass baking dishes to reduce breakage. I doubt if Chef even has one, but charging her would be sweet.

[@04279]

@@jpendowski7503 OK, you have a point about it being breakable. But reusable containers in general get more and more into usage in many restaurants that offer a "to go" order. And this costs extra.

[@davidy22]

The problem is if they even have one to give her

[@04279]

@@davidy22 The restaurants I have been into sometimes offer it voluntarily.

[@lebbo88]

"I will NOT eat out of a plastic container." "Then you will NOT be eating at this restaurant."

[@bomdestructor]

Chef should pull off more often that "fruit smoothie without fruit" orders, so Preston has more motivation to learn the stuff 😅

[@elletraceykedarr9895]

"That's the effing ham" 😂.

[@EvanEdwards]

1:48 - You can complain all you want, but I will respect anybody who understands the difference between an allergy and a preference. My late wife and I couldn't stand the vegetal taste of peppers (the heat was fine, we often used cayenne or hot sauce), but not once did we claim an allergy.

[@Abraksas112]

Who's complaining about her not eating gluten?

[@R.P-e2z]

Chicken cordon bleu that's pink in the middle. Fruit smoothie without the fruit. A banana omelette. Has Preston eaten food before?

[@mordiHarbinger]

The Omelette was fine, its Just what the customer wants in a customizable dish. Its probably disgusting (depends one If the Eggs themself are seasoned or Not) but thats one the Customer.

[@R.P-e2z]

​@@mordiHarbinger I'd agree if the customer were at home fixing breakfast for themselves. In this case, the chef has to make it for him. The poor man will probably hear the ghosts of Julia Child and Auguste Escoffier wailing in agony with each banana slice he layers onto the eggs.

[@MikeDCWeld]

​@@mordiHarbingerI actually want to try that sometime. It'll probably be a mistake, but it could end up being surprisingly good.

[@mordiHarbinger]

@@MikeDCWeld its OK. Tried it in the Last month, Just use sugar instead of Salt, Some Chocolate Sauce and You are fine. Maybe add sparkling water too, then youll get a somewhat Pancakey Feeling

[@MikeDCWeld]

@mordiHarbinger good to know.

[@ellenparker3445]

When I was in college, I went to a banquet and had the Chicken Cordon Bleu. I had never had it before and didn't know what it was. I just didn't like the other choice. I cut into the chicken and saw the pink and thought it was under cooked too.😅 I tried to get my dorm mate's attention to show her and she was trying to ignore me thinking that I was joking until I got louder and she had to tell me that it was ham😂. I was embarrassed! But after that I ate it and it was pretty good.

[@bomdestructor]

I get if someone doesn't know what that is, if they try it first time. Your friend should be embarrased for not telling you, when you first told that. Or the waiter would have taken your plate back to the kitchen. They should know 😅

[@cobaltchromee7533]

@@bomdestructor They said that it was a banquet. You know, where you take things yourself? Their friend probably didn't know that OP had no idea it was just ham because they probably didn't announce it (cuz why would you?)

[@bomdestructor]

@cobaltchromee7533 what? Banquet is festive preordered tableservice where the courses is served by plates to the customers 😅

[@cobaltchromee7533]

@@bomdestructor All of the banquets I've been to had a buffet table after the main lunch was served

[@bomdestructor]

@@cobaltchromee7533 Well maybe it's different in US than Europe. I have been workng in banquets and every course is served to the table.

[@silverletter4551]

Anyone who admits they don't know what gluten is should be fired

[@appo9357]

I use to kinda feel sorry for Preston, but now it’s just willful ignorance of both the menu and common sense. 🤦🏻

[@456puff]

Same, honestly. Did he dead@ss tell a man he could have a fruit smoothie with no fruit??

[@SnowyRVulpix]

The salmon one doesn't make sense as I know you can debone fish. Watched Ramsay demonstrate it on Masterchef, and it looks fairly quick and simple.

[@benjaminmeusburger4254]

Yes you are right. But you can't do that after it is cooked and it is not automatically implied that any fish served in a restaurant is boneless or that the cook is bad at his job. Boneles is described as "filet" or similar on the card

[@joshhunter8789]

Have you ever done it before? It's a bitch sometimes.

[@mircomuntener4643]

Depends on how it's cut. Steak? You're gonna have bones. Filet? You better not have any bones.

[@JenniferAllen-bu5fw]

I wanna see these customers order from Chef Ramsey. I need to hear his responses.

[@aggy5372]

Orange you glad I didn't say banana?

[@xyzaxy230]

There are boneless fish, they just don't taste like salmon. Shark and stingray, I think

[@xyzaxy230]

Or at least their skeletons consist mostly of cartilage and not bone, and they don't have a bony spine

[@Alsry1]

The issue that people are referring to with "picking out fish bones" is not actually skeletal bones, but pin bones which are actually calcified nerve endings. Skeletal bones in fish are usually in one piece and don't need any picking.

[@buddtugley4249]

Epic way to quit Ryan, that was amazing.

[@Rr-qz5rc]

there's a pancake in my country made with eggs and bananas that reminds me of what chef just threw at poor Preston 😂

[@nomusicrc]

It's nice to see all these shorts in a long video

[@Yaya2214CJ]

How do order something and not know whats in it. I'm not surprised since my daughter is a GM in a restaurant.

[@raznaak]

Some people just assume things without any thought.

[@diannelavoie5385]

You could ask your server about the dish, but then, if you have a Preston...

[@jalyc]

Obviously they are either illiterate or lazy and don't read the description. To me anticipating their description is the best part of waiting. Thinking about "decadent ham served inside a succulent chicken breast with a touch of Swiss cheese ..." - amazing.

[@mircomuntener4643]

'I'll bring it back tomorrow' You can't bring back something we don't have.

[@zaphodbeeblebrox1880]

Chef needs to take some time to educate poor Preston about what goes into the food. His heart is in the right place.

[@blvk3]

the bone in salmon one is golden

[@markellzey1531]

Chef Scubes needs a hug.

[@teddychu1177]

When the urge to people please customers in the name of customer service conflicts with reality

[@twincrier6971]

I've never eaten at a restaurant that didn't debone the salmon. It takes less than a minute. I'd complain too.

[@mavadelo]

The "I don'teat gluten" reminded me about a reply I saw a short while ago on a comment about lactose intolerance and the original commenter used a few dairy products (milk, cheeses, yoghurt and such)and the reply was how "from those listed only milk contained lactose" and when called out doubling down with "I am lactose intolerant and eat cheeses and yoghurt every day" ... nah mate.. you are not lactose intolerant.

[@iniudan]

Lactose intolerance is not an allergy, most lactose intolerant are fine with trace amount, thus are usually fine with fermented milk product (which yogurt and aged hard cheese are), as the lactose has mostly all been eaten by bacteria or yeast and transformed into something else.

[@haley746]

I eat cheeses all the time but if I drink milk that isn’t lactose-free you bet I’ll be shitting out everything I just ate within an hour. Why do I know that? Because sometimes I can still smell or see the food I just consumed with my milk in the faecal matter. Hope that helps

[@mavadelo]

You do know the keywords in my comment were "only milk contained lactose" right? I know certain cheeses and yoghurts have low lactose and that an intolerance and allergy are not the same thing (which might be the reason I never even mentioned "allergy" to begin with). But if someone is indeed lactose intollerant they tend to stay away from blanket statements. (same for gluten) people pretending to have intollerances create problems for people that are actually intollerant to lactose or gluten. I am literally the only one in my family that is not lactose intollerant, when I married I married someone that was also lactose intollerant. I have dealt with it for over almost 60 years. "hope that helps"

[@donovanmedieval]

Why wouldn't Ryan give two weeks notice to such a nice guy?

[@xSkysilver]

That second f you was just to confirm he hates the chef

[@MrMojo23100]

To be fair the chef wouldn't have to be condescending if the servers had even the most basic critical thinking skills.

[@BackToTheGame.98]

I mean the chef just deals in truths. Ain't his fault the servers are brainless.

[@madhwie01od93]

Love the blouse

[@Kiwi2703]

Preston needs to get his shit together

[@Yaya2214CJ]

I don't watch too often because "Preston" is an idiot lol

[@Gorn21]

the cordon bleau is maybe not pink in the middle but why is it yellow?

[@dastar5340]

Your videos make me want to do a "Slap Stupid People" World Tour.

[@brianchaplin9085BEC.]

Didnt want poultry, so ordered the Roasted chicken instead. 🤣🤣🤣

[@darthtron128]

Wow, Preston needs to grow a backbone!

[@davidp2888]

Every kitchen has a Preston.

[@connorduffus]

I’m impressed Preston still has a job.

[@653j521]

He's the only one who hasn't quit?

[@huinismith]

Oh, Preston, you were so close with the gluten.

[@hottuna2006]

New subscriber here. I don't know who's worse; the customers or Preston.

[@mmc9828]

Poor Preston. LOL!!

[@StefanSochinsky]

I hate to say it, but the salmon complain is legit; the chef should have picked the bone out

[@EzjKay]

I worked at a Subway and in my country all cow meat is under the word nötkreatur or nötkött roughly translated to nutcreature/nutmeat, and a teenager in my country asked if anything contains nuts and I was like well there can be trays of it since it's all made in the same factory, and he was like no it says it's nut meat... I didn't know how to respond.

[@jalyc]

Is that really the only part of an animal you use? 😳 😵‍💫 (In the U.S. they're called Rocky Mountain Oysters. lol)

[@carlariggs525]

Poor Preston...he just wants to please people. He's so misunderstood.

[@grand_admiral_henrich4416]

As a grocery store worker.... The comment "I will bring it back tormorrow/Buy it tomorrow".... Ussualy dosent work like 7/10 times

[@lisap2405]

The first thing I (german girl, and here bones of animals and bones of fish have different names) thought about the salmon was: Oh no, she somehow got anything but fish and now wants to complain about it although it is not even what she ordered 😂

[@jalyc]

Every restaurant that I have ordered salmon in served a filet, no bones at all. Chef is ordering cheap products.

[@lisap2405]

@jalyc You don't get anything of what I'm saying or what the video wanted to say

[@jalyc]

@ Seriously? Or maybe I eat at better restaurants than just McDonald's and Taco Bell. Try some like Brennan’s or Arnaud's in New Orleans, The View restaurant in NYC, and Michael’s on East, Ophelia's on the Bay, Euphemia Haye, or Roessler's in Sarasota.

[@lisap2405]

@jalyc Again: I am from GERMANY and I was laughing because I assumed that in english (as it is in german) bones from animals and bones from fish have different names. Also this video is satire, you seem to not knoe what that means to try looking that up please

[@jalyc]

@@lisap2405 Have you heard what is said about when you ASS-u-me? Satire has nothing to do with a FILET of fish not having bones. That is simply a fact.

[@andyasdf2078]

The customer who requested a glass container for the steak would have received her filet in a pint glass.

[@Peppermntpatty]

Poor Preston he’s really trying to be a good waiter, those customers are setting him up for failure and possibly getting hurt by Chef😔😔

[@kategallagher3033]

How does Preston keep his job?

[@burpbee1]

Hahahahaha to the last paper the chef read.

[@KRDragan]

Does anyone ever wonder how the rest of the conversation goes with these? Like when they go back to the customers

[@ThaFuzzwood]

To be fair, any restaurant with standards will debone salmons properly.

[@antonellacolombo8472]

Why people are so stupid when eating at restaurants? I'm loosing faith in humanity.

[@jalyc]

And I'm LOSING faith in people who don't want to tighten up their faith. lol

[@ninjaswordtothehead]

I'm a super-picky eater on top of being allergic to onions. In my entire life, I've sent back maybe 2 dishes. Probably because I only order things I know will be safe rather than _burdening and annoying the people touching my food._ People are stupid.

[@privatemasterminds3649]

Ok, we all know Ryan _wrote_ that he quit. But how can we be sure he meant it?

[@kle2videoproductions]

So, Preston came back after quitting and Kevin had to take his tables?

[@Sterkson92]

I feel you Rayan

[@TissuDemon]

...Gluten is wheat protein and is responsible for yeast! Meaning its also in any beers.

[@doglvr1]

Preston needs to be fired. He is dumber than the customers.

[@pierrehenriot2480]

the one about the bones in the salmon could make sense if it was salmon steak and not a whole salmon.

[@Gamemaster-64]

Wouldn't a whole salmon also have bones? You mean salmon filet?

[@pierrehenriot2480]

@@Gamemaster-64 well yes, salmon steak is filet.

[@unnamedchannel1237]

@@Gamemaster-64you work with Preston by any chance ?

[@markhamstra1083]

@@pierrehenriot2480 Are you trying out for a dumb customer role on this channel? No, a salmon steak is not fillet. And the customer in the video could very well be correct if she was trying to eat a portion of salmon fillet tor which the chef had done an inadequate job of removing the pin bones. Prepared correctly, salmon fillet should be boneless or very nearly so.

[@pierrehenriot2480]

@@markhamstra1083 I had to look it up, my bad! apparently, a salmon steak is commonly understood as being a crosssection that includes bones. in my usual areas, both terms are interchangeable. as I am usually quite pedantic, I will be sure to correct any fools making that mistake. thank you.

[@wsue1038]

Unfortunately I bet there are these servers that the cook wants to slap

[@warringtonminge4167]

The biggest liability is Preston

[@nwgverified]

The chef is meant to pick out the bones

[@jacquelinecallejas1390]

Preston has less idea of what foods exist than people who don't even go to restaurants. Like he obviously doesn't know what a smoothie is and doesn't know what chicken cordon bleu is, he doesn't know what the word poultry means. There has to be a certain bottom level of knowledge to work in a restaurant. At the very least they should need to know what the options on the menu mean.

[@dxjxc91]

Stupid customer: "Can I have a fruit smoothy with no fruit?" Preston (also stupid): "shouldn't be a problem" Either Preston has mastered the art of putting in an order without actually listening to it, or he somehow does not know what a smoothie is...

[@zachnado69]

a kid with a minecraft pfp calling someone stupid on the internet. i really can't help but howl with laughter at the irony of this.

[@dxjxc91]

@zachnado69 Not everyone with a minecraft PFP is a kid. Minecraft launched while I was in high school. Did you even notice the minecraft skin was a referencing a 20 year old game? Which I pre-ordered and played at launch. 30 year olds are allowed to like minecraft, or have you not even been on youtube?

[@MCPunk55]

How I understand your pain

[@dxjxc91]

It is almost as important for a server to know that wheat flour contain wheat proteins as it is for any customer who wants to avoid it. Good thing it wasn't an actual allergy. "I'm only deathly allergic to peanuts, but peanut butter is fine." Same energy.

[@roberthernandez782]

Prestons are at every job.

[@zuephillips3450]

I am not paying for salmon. I have to debone myself, just saying

[@aussiedude3121]

Yeah every time I’ve had Salome is been deboned.

[@Alsry1]

Have neither of you had a whole fish cooked?

[@653j521]

@@aussiedude3121 I have two relatives from generations past, a Salome and a Saloma, pronounced the same. Both had all their bones. :)

[@custombimmer]

Dude quit like a boss

[@soratenshi2847]

the chef can remove the bones

[@arfriedman4577]

Wouldve liked to see milk given to customer and reaction. I knew he would ask for chicken after not wanting quail. As a kid i would say i want my burger well done and not burnt. Then i learned medium well. So i order medium well.

[@MohamedKhan99]

preston cant be a real person lol

[@synthetic240]

I get that Preston should just tell people no, and he even tries to say no, but I take issue with the chef taking it out on him when he's just relaying the foolish thing the customer said. It's not his fault he's the go-between. Ever heard of "don't shoot the messenger"?

[@Cliffdog01]

2:51 I think that person just doesn't like Bread an conflats Bread with Gluten the server should probably just role their eyes. I mean technically it is basically a type of flour there are forms of flour without Gluten it's just you don't often use them to make pasta. 3:17 I'm siding with the customer you definitely should've removed the pin bones before serving not least because someone will choke and you'll get sued.

[@fnjkdsnfjn]

While I personally think it’s gross, I don’t understand the problem with putting bananas in an omelette is. It feels the same as putting pineapple on pizza.

[@guardianv5846]

Going to blame the waiter on that one. Yeah the customers have ridiculous request but if the waiter would just tell him no at the beginning instead of trying to accommodate ridiculous requests they wouldn't be these issues

[@Murdog_YT]

Yeah but then you don't get tipped. Damned if you do

[@Peppermntpatty]

Preston is trying to be a good server. It’s not his fault he gets stuck with idiot people.

[@DigThat32]

She was a jerk but it's not unusual to have salmon w/ out on bones. Prolly too long a process for restaurants to remove 30 pin bones from every fish tho.

[@Alsry1]

Its very easy to remove bones if you're filleting the salmon. But if its a whole salmon cooked you obviously can't do that.

[@Doomedrpgthecozygamer99]

Im waiting for someone to get pesto with pasta and go this pesto doesn’t look like the kind form costco aka Kirkland’s and the cheif goes let me go amazon one oh wait and tell the server that back to the table 😂

[@jessicaconner1242]

Ok ok the first one I didn’t know that there is ham..

[@Alexis-u2z2x]

You do know you can cut you fisht to not have bone in them is called fish fillets

[@susant8555]

I'm on team Preston

[@Mob78]

how have people become so stupid???

[@Walle-man]

불쌍하 프레스턴.

[@jeil5676]

That preston guy is soooo annoying.

[@echero2449]

Is it me or has Preston lost a lot of IQ points over the course of his career?

[@Murdog_YT]

Does the chef not debone the salmon?

[@Alsry1]

Have you not considered cooking the fish whole?

[@Murdog_YT]

@ You can cook the whole fish after you take the bones out?? What kind of question is this?

[@Alsry1]

@@Murdog_YT im sorry what? I genuinely can't comprehend whatever was typed. do you just expect the bones to be evaporated out of the fish or what?

[@Murdog_YT]

@@Alsry1 ? Surely if you're a professional chef, you know how to slice and debone a fish. Watch a video of Gordon Ramsay deboning a salmon.

[@Alsry1]

@@Murdog_YT Yeah thats not cooking the fish whole is it now. You're slicing the fish into parts. If i say whole roasted pig do you think of a pig broken down and then roasted?

[@TomFromMars]

Tbf the chef is often condescending to poor preston who only relay the customers craziness.

[@scrublord9505]

This would be awesome if your chef was more accurate. He isn’t mad enough

[@fishlips1515]

Cross dress much dude😂

[@justjane2070]

Who wants to bet all those customers wear red hats ? 🧐