Chapters (Powered by ChapterMe) - 00:00 - Intro 00:20 - Facial expressions: key for team openness. 00:45 - Email prompt: one thing to continue, one to stop for team connection. 01:24 - Two times rule": double signals for belonging and safety. 01:53 - Overthanking: gratitude strengthens team bonds. 02:35 - Leaders foster communication through vulnerability. 03:57 - Leaders admit mistakes to build a culture of continuous improvement. 04:39 - Outro