2. Trusting Teams | THE 5 PRACTICES

[@nataliesoutlet]

“Leadership is not about being in charge, leadership is about taking care of those in your charge” love

[@melaniakuna6001]

❤it!!!!!

[@zenmaster9421]

Amazing line

[@zakariazakaria8216]

😊

[@jamessullivan1227]

Kaladin StormBlessed.

[@velvetsound]

Everything about this should be required reading for all managers. I’ve been getting my managers to watch this, and trying to live it myself. Thank you, Simon.

[@zuleigaagulhas9740]

Quite often we find ourselves in environments where leaders are working against each other instead of working together for the greater good of the organization. It boils down to "Just keeping your head under the radar and collect your paycheck"

[@claudegagne2805]

Someone who finally gets it. My motto was always that people don`t work FOR the manager but rather that the manager is working for their people. The job of the employee is to DO their jobs. The manager is there to support them by empowering them to make decisions, ensuring they have the right tools & training and especially that they are well. In every way.

[@aarondyer.pianist]

That's what makes a real manager, knowing and supporting the people who work for him.

[@Ben-lg3ry]

I work for a decently sized retailer of a specific segment of apparel. Company culture has shifted (at least within the region) towards results over people. Conversations are not about “how are you doing? What can I help with? What support can I give? What are you having success with? What solutions or ideas have you already tried or thought of?” And people definitely do not feel safe enough to be vulnerable about opportunities up front. Instead we get emails mostly when results are below expectations, less often when there is improvement or success. Only TOP performance is recognized or applauded. This has lead to me following along and my focus as a leader has also shifted to results driven as that is what Im being asked about. My team has crumbled, my confidence as a leader has eroded, the team has begun backbiting and gossiping about me and I'm basically on the verge of giving up on a 10 year long journey. This is the impact. I was MORE successful as a service based leader. My motto was "Take care of the people and let them take care of the business." I miss the old me and I want him back.

[@raquelpires8396]

This video made me see bad work environments from a different perspective and how much power a leader has. Thank you so much for sharing your knowledge with us

[@sudutbicaraku7947]

I just don't get it why simon subscribers less than a millions, with this kind of knowledge and purpose in his life, he should've get more subscribers, love this man so much

[@hbpasley]

"It is a leader's responsibility to set the environment ..." Oh, my. Taking care of the people in our business is a high calling. If we just focus on our clients or customers we will surely miss the real joy of it all. Thanks, Simon Sinek!

[@talhashaukat6662]

Like is "rational" LOVE is "emotional" For sure people are not towels and the leaders certainly don't have to wring them out to bring out the most out of them.Just give them their space and don't only accept their flaws but embrace them. Simon is phenomenal in expressing the most ABSTRACT of things in such a profound way that i can't even describe in words. Much Love

[@ramanmehta3619]

I love you Simon. Why leaders don't understand the language you speak.

[@keniammartinez83]

He preaches it well. I love the way he delivers this message. Love him!

[@kls-9589]

Wow. I'm not a leader and I get this. ALL leaders should listen to this.

[@alec8701]

You’re a leader bro

[@alec8701]

Everyone is a leader

[@DavidSengupta]

@Jessica Marie Baumgartner true ..very true

[@lanranedward7868]

@Jessica Marie Baumgartner wow such insight, thx🙏

[@lockewilliams9224]

Air Force active duty here! We watched this in our ALS class. It really opened my mind.

[@ckhospitalityadvisors6970]

This is the only way how a company functions long term. Loved the Four Seasons example with Noah! Trust is the THING - thank you for sharing, making sure as a leader to be aware of it. Often, this deep pure trust is felt when we are born into the world and it is the most important emotion we can give our children as a parent. Trust, Safe Space and belonging

[@r.t.dominguez1717]

I'm an improved person! Because of your videos, my students loves me! It touched me whenever they say they love their mentor 😢 I wish I've bumped into your videos years ago... but I'm so grateful I've watch it whenever you released one! Thanks Simon!❤️ You're a life saver! I'm very grateful!

[@Youarturo]

A truely Master Class on Leadership !!! ... thank you Simon !!!

[@PH1M0]

Last line sums it up, leaders make others “feel valued and valuable.” I think that’s what everyone wants

[@holdupwaitaminute.]

The story about Noah is always amazing to me.......

[@DEVVINGIORGIO]

Love

[@dielaughing73]

So simple but so true

[@nataliedonkerman9596]

I've been the leader that was so supportive but something changed an, I became thr opposite. I'm so happy I came across this video cos now I know how to fix things. I failed my team and I will fix it, we will fix it together.

[@MaxineAGGuess]

Trust is paramount! You’re an excellent lecturer/motivational speaker Simon. Thanks for such an instrumental and brilliant speech. These are solid tools for any leader.

[@jonathanp.2897]

To me I think it's a pragmatic utopia. I like what Simon Sinek is coming up with here - forming teams that are emotionally engaging in their work and leadership that is profoundly about caring. Coming from a German background, I really see though that cultural aspects play in here too - love and feelings don't belong to a workplace in Germany, nevertheless, productivity is extremely high in my country - also due to excellent teamwork, not because members brought in their personal lives into the job surrounding or leaders caring in the first place, but because of the contrary: they know how to seperate the personal from the job life. It's not "fake". The emotional connection to the workplace can play a role, but distancing from work, from the teams or other out of my cultural background (Hofstede, Socialization, 6D Model), is simply the distancing and shutting the door to the work routine - which is healthy to do. The failures of leadership are in turn very good addressed - its not the teams failing in first place, its leaders not leading well and failing in intervening into employees (life) situations.

[@JaroBerce]

Bravo Simon! A very important issue is TRUST. Which start by trusting oneself. And those "bad " managers do not trust themselves - how can they trust people that they lead?

[@Ben-lg3ry]

I work or a decently sized retailer of a specific segment of apparel. Company culture has shifted (at least within the region) towards results over people. Conversations are not about “how are you doing? What can I help with? What support can I give? What are you having success with? What solutions or ideas have you already tried or thought of?” And people definitely do not feel safe enough to be vulnerable about opportunities up front. Instead we get emails mostly when results are below expectations, less often when there is improvement or success. Only TOP performance is recognized or applauded. This has lead to me following along and my focus as a leader has also shifted to results driven as that is what Im being asked about. My team has crumbled, my confidence as a leader has eroded, the team has begun backbiting and gossiping about me and I'm basically on the verge of giving up on a 10 year long journey. This is the impact. I was MORE successful as a service based leader. My motto was "Take care of the people and let them take care of the business." I miss the old me and I want him back.

[@tinasteiger9625]

Thank you for saying what has been on my mind for a long time!

[@RemiFrenchie]

This was 100% my experience as an educator and administrator in U.S. public schools.

[@saulgudino3584]

one of the best short and concise presentations I have seen in the subject of trusting teams and leadership in general. Thank you!

[@rafaelgarcia9189]

Absolutely inspiring! Infinitely grateful for the shared ideas and insights.

[@ericafernandes3283]

This video is just WOW... im a Team manager and i literally absorb all that you say and try to implement everything in my daily activities... love you ❤

[@joeyanderson6660]

What do u do when u feel a employee is taking u for a ride?

[@skeybell]

@@joeyanderson6660 there are always exceptions as he said, keep doing good but that doesn't mean not correcting certain behaviors when necessary

[@cliffburton2622]

If you get the leadership right, you get people like Noah. If you get the leadership wrong, you get people like Noah. 💁‍♂️🎩

[@brijpal3436]

leadership is a lifestyle... leadership environment lack of trusting team is the biggest challenge

[@alexyasinskyy8352]

My favorite speech. Love it. What Simon is saying - it's an absolute true. But this is an utopia. That's unreal. Example. Had interview lately for VP sales role in one of Fortune 100 multibillion dollars giant. Those interviews for those types of positions are pretty straight forward: "All what you say about values, leadership, building trust, customer obsession, teamworking, making people to feel safe, go to market strategies is good, but we don't give a shit about it. What we care about - is how you'll grow sales +10% this year squeezing as much as you could from your team, like from the towels, and treating them like collateral damage. And even if you grow sales and hit your numbers - the expectations until the end of your tenure and until we fire you (and sooner or later we will fire you) will be the same. And if you won't grow sales - you are out to lunch with all your values and beliefs, because you are not a human, you are just piece of the puzzle, a raw material, which we'll use, abuse and throw into the garbage when your time comes". This is how I read all of these between the lines when I have interviews like this. And in your other speech, Simon, you said that we have million and one metrics to measure someone's performance and negligible to no metrics to measure someone's trustworthiness. You then said that you'd better have Medium performance and High Trust person versus High Performance and Low Trust. I agree with you. And I support your vision on 100%. But let me ask you: out of Fortune 100 list - how many leaders and organizations you've seen who really follow what you are envisioning?

[@johnbarron4843]

Need more Simon in my life!

[@hanzlearningsolutions]

Often times we take teams for granted. We need to realise that essential success of a company depends on teams and not leaders. The day u find a leader thinking its all about him, that team is doomed.

[@robertf321]

The Four Seasons needs to give Noa a full-time contract and a pay raise for all the goodwill he creates👍

[@Skousen77]

Am sure Noa will feel disappointed to get his love returned as simple cash.

[@egertonmanethometugekogeh1905]

Jesus said i give you a new commandment. Love one another as you love yourself. Well i guess we still don't realise how underated that statement is. Those who realise it will see the benefits and wisdom in that command

[@bobbyblair7173]

It's impossible to love all mankind with "PERSONAL" love. Christ was speaking of Impersonal love for one another. PERSONAL love for God the Father motivates Impersonal love for ALL MANKIND even the unlovable. Impersonal love emphasis the subject (me) the one doing the loving. Regardless who they are or what they've done based on my own honor and integrity I treat all with tolerance forgiveness courtesy sensitivity thoughtfulness kindness etc... that is what Christ meant by love one another and through practicing this Unbelievers can see Christ bring formed in you.

[@brijpal3436]

leaders are not responsible for the results, they are responsible for the people who are responsible for results.

[@jillclark7915]

Simon says: - the leadership environment will hugely impact the performance of their team - no trust = the team shows up and fake, lie and hide mistakes for fear of punishment - in a trusting team people admit mistakes and their need for help without any fear of retribution - leadership is not about being in charge. It is about taking care of those in your charge. - poor service is often due to team members being scared of breaking the rules.

[@mathers1269]

Simon, a great simple summary; build trusting teams, by trusting your teams. Or as the British Army's officer training says: "Serve to Lead".

[@SP-ki3vg]

Thanks Simon! Leadership leadership leadership, so inundated with this word and just hoping that our managers decide to be leaders

[@izawaniek2568]

It is 100% true. All leaders should hear that.

[@chrisoncross]

Tremendous insight and inspiration for those of use who study humanity and work environments. Simon says...

[@triciaselby6074]

This is AWESOME!!! This helps me realize that I am not trusting my team.. Perhaps I should..

[@Skousen77]

People often deliver what is expected of them.

[@giuseppebarresi2307]

Thank you for your support and courage to keep going in this period of Pandemic and Work from Home, where we feel sometimes alone, without team, without leader, and I am listening to become a leader every day because we live in this infinite game, LIFE. A big hug and warmly thank you with all my heart from Bucharest, Romania! Ramona & Giuseppe

[@DavidSengupta]

People these days really need a reality check about their choices and all ... Simon Sinek's video and so less views ???? He is one of the best orator i have ever listened to ..

[@LarryP248]

The profound wisdom in this content is striking. A book with akin insights influenced my personal journey significantly. "A Life Unplugged: Reclaiming Reality in a Digital Age" by Theodore Blaze

[@vicf6509]

I find that senior leaders struggle with this. They forget how they got to that level or got their position because of tenure and never had these skills. They don't seem natural or genuine when they try to connect with the larger team. Everyone wants quick results but that is only good in the short term. Slow and steady will win the race.

[@AmropheDavid-zz7jn]

The success of every team is solely the responsibility of the leader. If the leader understands his or her role either as a manager, HOD, a team leader etc then they should be able to navigate through working with the team and working through the team. Identifying the strengths, weaknesses, methods, ideas, and trying to understand their understanding of their job functions will go a long way in building up a viable team. As a Leader you must be open, show empathy, be trustworthy and be supportive.

[@ankk98]

"Leadership is a lifestyle" "Teams where people love to be in" "Workplace where people feel safe" "Team where people trust each other"

[@jasoncheung8407]

Trust also means assuming the best in people. When we find ourselves in leadership positions, we too often think that people need to be reminded to be on their best behavior e.g remember to give your 100%! Always ask for help when you need it! Assuming that you hired the right people, you shouldn't need to remind people to ask for help when needed or give something their full effort. To do so implies that you may have at one point doubted those you're leading - that you at one point may not have trusted them to ask for help when faced with a difficult task or give something their full effort. In short, if you have to tell those you lead to work hard, you've either hired the wrong people and therefore have had to create an environment in which such reminders are necessary or you simply don't trust the people who work with you. Both situations will require some self-reflection to remedy.

[@jinhoyu1391]

Great lecture about the leadership!

[@mohamedsoumeur190]

Very powerful message! Trust is everything.

[@zacharydavis4398]

- 2:59 - 3:18 - 3:31 idk feel that Big Tech/etc needs more of this mindset smh - 2:59 - 3:18 - 3:31 - 4:07 - 4:41 - 5:50 - 6:17 idk sounds eerily on par to Big Techs issues within the 21st century smh. 5:50 - 7:02 - such as but not limited to: Big Tech issues of the 21st century imo 5:50 - 8:21 bare minimums solutions are legislate, regulate, enforce , etc Thanks for spending the time to create and share this content perspective!

[@LordKnoppers]

I needed to hear this one. Really good for my training to untrain being overly cautious 🙏😎👍

[@PracticalInspiration]

I totally agree with the message here. The one thing that struck me though was the United Airlines example where Simon spoke up for a passenger trying to board early, and in that instance it's equally possible that the gate agent used the reason for doing what they did as an excuse to minimise potential complaints and further issues. I'm not saying it was definitely the case, just a possible reason

[@daniel23554]

Well said, Simon. Thank you. The real life examples are really helpful, insightful and inspiring.

[@marmy768]

I wanna be a leader like he describes...I will work hard. Treat ppl how u wanna be treated. :))))))))))

[@orangealk]

That's Amazing Simon, as usual !! You are second to none.

[@Swa1nTrain]

Awareness and knowing the why is important. Most times we are socially driven amongst our peers to follow suit... ⁹/10 people dont want to be seen to be doing the right thing because of social pressure in the workplace. Say for instance, 4 out of 5 people wear a hard hat backwards, the 5th person is going to follow suit to not to be accepted even if they know its the wrong thing to do, unless they are prepared to lead by example.

[@MrPrithveeraj]

This should reach more and more organisations!!!!

[@claudinemvilongo5972]

waouh, tres intéressant. le leadership est un style de vie et non une méthode

[@melissah8669]

Wow this message is so profound I really enjoyed listening to your thoughts and they are very true. How do we change our actions to make our team members feel this way. This is the kind of leader I want to be.

[@moneycoachkh430]

Thank you , I really appreciate to read your book and watch you.

[@AprilSunshine]

I'd really like a list of companies that care for their employees like this so i can support them!

[@nicolas8510]

waaa je viens de France quel contenue incroyable

[@nicolas8510]

ta raison

[@nicolas8510]

vous aussi vous venez de France ?

[@nicolas8510]

oui ou ca ?

[@nicolas8510]

du nord pas de calais

[@nicolas8510]

la meme je viens de bouzolle

[@zacharydavis4398]

- 2:59 - 3:18 - 3:31 feel that Big Tech/etc needs more of this mindset smh - 2:59 - 3:18 - 3:31 - 4:07 - 5:50 - 6:17 idk sounds eerily on par to Big Techs issues within the 21st century smh. 5:50 - 7:02 - such as but not limited to: Big Tech issues of the 21st century imo 5:50 - 8:21 bare minimums solutions are legislate, regulate, enforce , etc Thanks for spending the time to create and share this content perspective!

[@VworksArt]

Every boss needs to watch this

[@GaryThomann-CoGC]

The team decides on salary and bonuses through periodic team review. The ‘leader’ does not necessarily makes the highest income. Various roles within a team suit different personality types regardless of age and ‘experience’. Guru types regardless of skill domain are worth multiples of the team ‘average’ income. The team reviews, decided and knows on what each other is earning. This really is the crack cocaine of empowered teams and high performance.

[@yangbestari]

The more i read HBR, watch Simon, and the likes, the more i realize what a messed up place i work in.

[@ConnectYourBody]

Great. We need companies like that. There people works their natural best! Yeah

[@moorjewjewmoor4058]

Send this to the whole instacart staff, please, there a great company but no respect for the employees that actually love putting in the foot work out in the field

[@rockylapham2599]

THE JOB OF LEADERSHIP IS TO CREATE TRUSTING TEAMS

[@VesnaArtChannel]

Noa example is just mind-blowing. If Noa presents in that other hotel with not so supportive management, as he presents in Four Seasons Hotel, Noa could be even sanctioned for his customer service style. I can feel this on a very personal level. I do not adjust to the environment and leaders, I am myself and act according to my values. You can have a good guess, I did not stay long in not supportive and trusting environments. Now, as a leader, I want to build this environment. Thank you!!

[@Silverfox.J]

My god, I decided to google your name because of Start with why! today LOL thank you!

[@ThePowerpoint25]

Awsome and Awesome !!!!

[@boburkomilov9536]

Love you , Sinek

[@harmonylifewithjess1593]

Love your voice and words

[@prestonbowthorpe5440]

Simon, I love your videos, I believe that you can feel it deep inside when someone is speaking truth. I am a father of three and a choir teacher and I believe that your lectures on leadership have helped both professionally and personally. Two questions, First is there any way that you could do one of your lectures specifically geared towared teachers. Teaching is after all mostly leadership. Second, I think I have heard you speak to this before but what can you do to help others, leaders and colleagues become interested in leadership training. Thanks.

[@valligireesh5038]

Very true Simon, I trust the same.

[@kylewolford173]

great video! thanks for posting.

[@jessgala9429]

This is all precise 👌🏻 I seriously hope to attend to one of your presentations

[@idreesosmanibrahimmusa2752]

Thank you. really a good performance. I do appreciate it

[@danconnors8961]

so encouraging!

[@MonaMarMag]

Trust and respect are basic in any relationship . Great job ☺👏👏👏 I totally suport what you do .

[@voltairepabustan]

Great video, and Great tips.

[@divyamurugesan5557]

Great Video as always. I am expecting more diversified examples. Like working out in gym, brushing our teeth. ☺️☺️

[@drprashantpsalgaonkkar5035]

Amazing thoughts

[@khizarnawaz9665]

Awesome. Stuff he spoke is old, but his storytelling is brilliant.

[@darluk2]

Thanks for this video. Dariusz Łukasik, the author of a few blogs.

[@rhondac4957]

Such a fantastic message!

[@KindredSpirit1010]

During an intense meeting with my manager and the other assistant manager, in which I was trying to advocate for and defend my team's performance and explain the role that trust of management plays in a team's performance, the other assistant manager flipped it on me (as if I hadn't been the one to bring up the lack of trust that permeates the entire establishment) they said my team was under performing because they don't trust me and that the way they gained the teams trust was by being the best at everything. I am still trying to see how that is a trust building practice. While I do see the value in a team seeing the tasks performed in their most efficient and expedient capacities and the importance that a team trusts the leader's competence at tasks they are training other's for, in this context, the other AM's performance is weaponized against people. They are constantly comparing the time it takes them to the time it takes the team members suggesting that they are falling short, all but one of which have been there for less than a year.

[@AceHardy]

👑

[@ronaldgoss6855]

Managers vs leaders . Leaders develop minds, managers are mind numbing.

[@EthanTalk]

Anyone read Creativity, Inc?? Pixar built the greatest animation company in the world around this principle!

[@EthanTalk]

@Jessica Marie Baumgartner 😂 I'm pretty sure they will own my soul when Disney+ comes out lol

[@crnivitez4450]

Simon: Exist Me: Yes

[@monicapuccetti3310]

And this is 100% why I will pay more to fly with Southwest over United - Southwest must be doing something right because I’ve never seen an angry Southwest employee.

[@passionatemarketing1597]

awesome! important video thanks

[@SilipaVakaloloma-id6iu]

People dictate the leadership

[@Deanforbes]

He must have been really struck by this experience- I believe I've heard him share a little about it before.

[@briancrane7634]

For ANY OF THIS TO WORK you must get management to think of PEOPLE as MORE IMPORTANT than MONEY!! [IMHO that a non-starter...won't happen]

[@iron5917]

What should the employee have done to the customer who was not following the rules? How should it been handled differently?

[@jonathananyacho6786]

Talk calmly. "Hello Sir/Ma, We appreciate the need to board earlier. And, we would see to it, that you do. Meanwhile, you may have to step aside, while we go through the batch of earlier arrivals so as not to compromise company's policy. Please, we would gladly encourage a non-repeat of your previous action. It would create room for security concerns, which we understand you won't be proud of. Once more, we appreciate your patience and understanding. Please, feel free to ask any question where you feel unsatisfied. Thank you

[@raheequlmakhtoom1760]

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