Tricks and Tips 2 - Intercom Pairing, Music Sharing, Microphone Update

More tips on how to connect Sena Bluetooth devices, 30K microphone updates, Sena utility app, music sharing and more...
Tricks and Tips #1: • Sena Tech Talk: Tricks...
Bluetooth Intercom Pairing: 0:19
Intercom and Bluetooth Device(s): 1:16
Music Sharing: 2:00
Voice Dialer (Siri or Google): 2:43
Iphone GPS Priority: 3:02
Sena Utility App: 3:17
Factory Reset: 3:32
Microphone and Speakers: 3:49
30K Microphone Update: 4:04
www.sena.com/e...
/ senabluetooth
/ senabluetooth
#RideConnected

[@Monsur2005]

At first I thought you were crying...sena pairing issues can make anyone cry...so it was a safe assumption

[@GBeWinginIt]

LOL

[@senatechnologies]

kzbin.info/www/bejne/r5unmqh4nsqrnpo

[@billyjones9045]

Made me throw mine as hard as I could against a street but that was after the 55632422 time that It wouldnt connect..so I baught another and same crap so far...

[@agusmlqiang]

Not issues for me

[@stan0614]

This is one of the most useful and educational videos you have produced. THANKS! Keep up the good work.

[@PaulFraser4]

How???

[@spedward8609]

really wish they would have gone over the switching between music and intercom as that can be pretty tricky

[@22lukasz22]

2:06 which button you have to press to share the music after pairing , because I do not understand

[@bruceblankenship7036]

This video was very easy to follow, make arrangements on my Sena Calvary Half Helmet. I was so excited when someone called me, hit the middle button, phone came through. I was able to set up my GPS on my phone needed for our motorcycle trips since cannot get a good gps update for my 2012 Goldwing.

[@johnnieuwenhuizen606]

Thanks for the tips, just realised we were doing couple things incorrect , your short video helped us see what we did wrong. Thanks again. John & Tanina 👍🏍🏍👌😉 in Australia .

[@GTARC_au]

Using My Sena 20S as we speak. AWESOME UNIT!!!! Well done!

[@richyv100]

have had a SENA for about 5 years now and love them. the video is good but in 5 years i have never been able to connect the headsets that fast, ever. lol otherwise great video, thanks

[@jimmyt55]

I was admiring your riding jacket, great style!

[@Jamilsiddique]

Brilliant. About time to see tips and trick from Sena. Of course we all have problems on the road but honestly, I love my sena products. So any more video on how to’s , tips, tricks, problem solving is very welcome .

[@N3orion]

I’m here from the future and the app is still awful

[@FTroop37F]

Great stuff....thank you for breaking that down. You're very knowlegable and have the ability to articulate features and functions clearly and succinctly. These are heavily used in powered paragliding as well as in the bike community. I was just on your site and will come back when I'm ready to make the purchase. For the value I gained from this video, I owe you guys the purchase in exchange. Nice bike

[@DanielJLopes]

Finally someone who pronounces SENA correctly in your company ^_^

[@lindakoenig8993]

Great video Easy to understand She speaks very cleary

[@senatechnologies]

Thank you! 😃

[@rubicon1889]

Great video, helped me pair my new Outrush-R helmets.

[@senatechnologies]

Great to hear!

[@tomasservant3775]

Hi, great video, but I wanted to have a tutorial in how to pair lets say an Ipod Touch or MP3 player, a celphone and a gps at the same time for the newer model such as de 10c pro, thanks!

[@markjenkins905]

Dear Sena, I have just purchased the SRL system. A small word of advice, there is no way you can use this three button system with wearing gloves, it's just far too fiddly. You cannot feel what you're doing in order to find the right button. I'm sure it all works very well sitting in a lab somewhere without gloves on. I would suggest that Senna makes a Bluetooth product with only one button, an on and off button and the whole system be totally voice activated. It's incredibly dangerous to take your hands off the motorcycle handlebars and try to find and fiddle with buttons you can feel. In your next firmware update please please please please include a voice activated volume control, as this would make life so much easier than trying to fiddle with a button you just can't feel. Many thanks.

[@TheMastaCheef]

That’s simply not true. It works just fine with three buttons. You’re complaining about it not working properly and then suggesting a solution which already exists

[@markjenkins905]

Tarantulas Try wearing thick winter motorcycle gloves and see how far you get using SLR !!!. All I'm saying is, as Sena and Shoei got together to produce this product they've missed an opportunity to make this helmet and com system outstanding. PS the VOX function doesn't work too.

[@bloodymarvelous4790]

@@markjenkins905 The SRL is voice activated, just not as advanced as the 30K. Try saying "Hello Seena", and not "Hello Senna". Seena is the correct pronunciation, and more likely to be recognized by the headset.

[@PaulFraser4]

How do I play music in both helmets???? SC10UA

[@macringelberg4633]

great video and very helpful, how do I "cast" music to another intercom on the SRL 2 Neotech unit? I am also having a lot of problems linking MyTriumph TFT Bluetooth and phone with the Sena unit, invariably the Sena unit locks up and the only way to reset it is to allow the battery to run out of charge and the go through the reset procedure. I would be grateful for any guidance. thank you... Mac

[@susierebelryder492]

When you can get these headsets to pair automatically and without glitches, then people will actually have something to use.

[@matjam6660]

mesh mode on the 30K does that which is pretty cool.

[@903assengsxr7]

Learn how to use it 😂

[@susierebelryder492]

903Assen Gsxr Even the experts find they are not the best. BT headsets don’t even some close to a what a simple CB can do.

[@susierebelryder492]

@@903assengsxr7 Not a very intelligent reply. Many are having connection problems and no real solutions. Check Facebook and see for yourself.

[@903assengsxr7]

Susie Coles so sell it buy something different yk

[@garedrider1]

Awesome thought there was an issue with my new Spider. Just not loud enough, It was simply the speaker locations in the helmet to make it loud and clear!

[@jaimeeburgoss5521]

Hi, do you know how to equalize the volumen? Phone calls are very loud and the music is correct.

[@DHyre]

Agree - GF and I love our PI's when we cycle, but they're a little tricky to deal with since manual and online info is often out of date, unclear, or just doesn't work. E.g. the older Utility app has been replaced by the Cycle app, but nothing makes that clear! The old app just mostly crashes. Doesn't help that there are WAY too many apps by Sena.

[@senatechnologies]

Hi. We would be happy to help you with anything you need about the Pi or if you have any questions about it. You can contact our Customer Service department if you have any questions or want some help. Thanks.

[@fatfinger7436]

Just bought the SENA SMH10 , because apparently that is the only one that perfectly fits into my BELL QUALIFIER DLX, but only after buying an additional adapter. My question is,,, is there any way,, to add bass/mid to these speakers? I have already tweaked the adjustments in my phone settings, which helped a little,,, still 99% treble through these speakers. Still learning how to master this device to its fullest. Thank you and have a great day!👍

[@richardleandrodearaujo8395]

Hello, Does woking/Conect by intercom the Sena SMH10 with SRL2?

[@ShiftKoncepts]

I have an issue where if I’m riding by myself and play music. The music will stop for a bit sometimes and I hear voice intercom failure all the time. How can I stop this on a sena 30K and iPhone?

[@satansaysimnuts]

You can't. You have to turn off the headset and restart it.

[@radokrkos]

Hello, could you please help me how to connect to one group Sena 30k with 3 only bluetooth Senas? Is it the same procedure how you described in this video? Thanks a lot.

[@georgerobinson9275]

I have a sena that is rectangle with 3 buttons and a sena with a dial that rotates with a button that you can press. They both work fine individually but why can't I blutooth intercom connect them together? It just says connection fail try again.

[@pauls3696]

We went out today there was 4 of us spent half hour trying to set it up managed in the end but was hard work will try this next time

[@sharifulislam4685]

Hi ..i need help. I can't connect to others T-max with my Freedconn R1. Can you please make a sort video on it.

[@adamt581]

I have a 2018 Goldwing with Android auto and a sena spider st1, I can't get my Android auto to activate unless I unpaid my phone. How do I get them both to work so I can use Android auto and my phone?

[@keystomotoadventures2399]

I have a Sena 50k and recently bought my girlfriend a new HJC Helmet with The smart Sena HJC50b. Since both are Sena they should link fairly easy. This is not the case.

[@ErickRamiroLE]

Can you connect those with the Sena slr2?

[@andrewfrost8422]

Good video. So when pairing, is it everyone hears and speaks to each other or just the set you paired with. So for instance, with 3 riders, rider A,B and C. A pairs with B, B pairs with C..... does A have to also pair with C?

[@jakemalette8105]

Seems like A just needs to tap connect after B and C pair.

[@andrewfrost8422]

Jake Malette thank you

[@InimitaPaul]

Looks great, I just wish I could use mine. It shows up in BT but it won’t pair at all. I’ve spent over an hour trying and the thing won’t even factory reset! I’m never buying a Sena product again, I’d rather use my AirPods than the pain of trying all that again! At least I can rely on them to do as advertised. Connecting to a phone is BT basics 101, how do you design a product so poorly that it has so much trouble even doing that!

[@motleymeanderings]

Great instructional video, and much easier to understand than the quick sheet. One problem I have had is when I push the phone button for Siri, the volume of Siri is deafening, while all other (music, mesh conversations) are normal. Any thoughts? Thanks.

[@LivinginPhiladelphiaPA]

I get that too. I wonder why!!

[@flashadney]

How do I property pair my Sena SRL to my BMW TFT and still use the app on my phone? Seems it doesn't like being paired to the TFT and my phone.

[@cesarmelero2718]

I have a K30, QUESTION CAN IT BE MESH OR PAIR WITH DIFFERENT BRANDS

[@veronicapedroso]

I can't pairing Sena Srl2 Mesh Harman Kardan with other brand. Can you help?

[@tanarag878]

Hey is it possible to get Musik and intercom mixed . So that i can talk to my girl while hearing Musik, without switching the modes we have the sena 5s ? Greetings from germany

[@CarlosGarcia-ls4hn]

Once two helmets are paired, and the intercom communications established, do you have to reset/stablish the intercom every time? Or is that only if you turn off both headsets?

[@orvalstuckemeyer127]

Can you make a video that details the "Media Selective Pairing" connection option? I've used this in the past to avoid conflicts when seeing up a GPS-headset- phone connection. I haven't been able to find a video by anyone, anywhere, showing how it is supposed to work.

[@djchino]

onces they are all sync, can everyone talk at the same time or do you have to press a button to talk in between riders?

[@rmcalhoun4543]

Everyone can talk at the same time. No need to press any button but they are tricky to pair.

[@harvey8695]

How do you lower the volume of the beeps when pressing the phone button? It's so loud and it hurts my ears.

[@chriswebber6580]

If connected to more than two other riders is there a way to talk to just one and then switch back to the group while riding? In the group there are 2 SRLs and one S50.

[@mikeg3437]

I have a 20S EVO. I get lots of wind noise as a rider, from my passenger over the intercom. How do I get rid of that? We use open face helmets so the mics are very sensitive to wind noise. I am a former Harley rider and their Boom intercom system was awesome. No wind noise whatsoever. Will Sena get to that point someday?

[@MrJoshuaAwesome]

I can't get the music to play on both headsets anymore. I use a 10r.

[@BikerandBits]

Hi, I have just purchased the 10U for shoei neotec the music controls do not work with a iPhone X, the remote double beeps as it should but it will not adjust volume up or down or change track & trying to turn FM radio on/off just activated Siri & nothing else

[@R71D]

Any plans to update the Shoei integrated unit to your latest Mesh 2.0 tech?

[@balsigerrolf]

Exactly! In a renewed unit with mesh 2.0 for the Shoei GT Air II helmet I would also be VERY interested!!!

[@eastcoastbrushworks6327]

Did I see that correctly??? A SENA device will PAIR with other Non-Sena devices to communicate back and forth? I know of other riders using different bluetooth devices while riding. Thanks ;)

[@irnfocus]

Followed directions however they don’t pair and “intercom failed try again later” is over and over and over - what am I missing ?

[@frankyounger231]

sena +1 my patience - 1 .... having a tough time figuring if this is as loud as the ear pieces will go ( half helmet , will try full helmet next ! the 1st time out , wasn`t overly sold on the unit , hoping it is something I am doing wrong , and not the sena unit )

[@donaldwarren8043]

s10 duel took first one back mic would not work i one of the helmets .......2 months later got a new and same thing they pairs ok only 1 mic works. What am I doing wrong. ANY HELP here.

[@senatechnologies]

Hi there, please get in touch with our support team for assistance with your 10S. www.sena.com/us-en/support/submit-ticket

[@CLLUK]

Hi there, Will the Sena SC2 connect to the Sena 10cEVO?

[@mneglin3241]

Both my Sena 20 and Sena 20S EVO will not to connect to my new Samsung 20S FE. They worked on my Samsung 9 so not sure why they won't pair now and a newer phone.

[@corydavis8563]

I am having a problem with my Sena 5S always trying to Intercom pair when I ride by myself how do you stop that. Any information to help with would be appreciated!

[@stevensewell737]

I have the Harley branded 50S. Riding with a full face helmet, do you recommend the wired boom mic, or the Velcro stick on mic?

[@markvertreese2830]

Not sure if this is still being monitored. Just trying to understand how I can mute my 50R mic on Bluetooth intercom. I only want to be heard when I have something to say. Besides, my buddies do NOT want to have to hear me singing in my helmet. LOL

[@cherylatwood497]

Thanks for the tips! Can y'all do a troubleshooting video? We are on our first long ride together and purchased our 20s about 6 weeks ago to make sure we didn't have any problems. Day 2 of our long trip our intercoms starts having problems. I can hear my husband but he can't hear me (yes, might be a blessing for him!). Someone on the community page helped me delete the pairing and start over. Worked but now there's big time static. How do we get rid of that?

[@hadriendebris4681]

I've tried everything to connect my Sena SRL-2 with a Maxto M3, but to no avail. Universal and standard intercom pairing don't work unfortunately.

[@karrlitowaise6354]

HOW DO I STOP THE INTERCOM FAILED TRY AGAIN LATER ON THR 30K. ITS SO ANNOYING

[@CarlosGarcia-ls4hn]

Did you ever find out what is causing this? My new Sena 10S is doing the same thing.

[@georgem.858]

How do I connect my music. I can get phone calls but it won’t play music

[@DVDsNFC]

can you advise me I have Neo tec 2 and wife has Schubert C4 can we us just the Sena app for both

[@senatechnologies]

each of the devices can connect to the Sena Utility app as well. -Alyssa

[@mikecooper9781]

I bought a cheap helmet intercom for my sons helmet to pair with my 10C pro when he is riding pillion. Pretty much cheap and cheerful thing. Do I have to pair using the Universal setting, and how do I share music with him? I've also tried to have music on, and talk to him but this doesn't seem to work either?

[@wkrobizzle]

I have the 10c Pro on my helmet and the Prism on my bike. If my 10c pro is paired with the Prism, I'm having trouble simultaneously pairing it with my phone, or visa versa, if its paired with my phone, it doesn't want to pair with the Prism. Any tips on how to connect with both?

[@JOBDDB]

hi, when me and my Girlfriend tries to pair our 20S Eva Dual, we do what your showing us but there is not coning any sound at all no bleps nothing so we never know if we do it right or not. so i was wondring will it blep automaticly when you start them up for the first time or do you need to turn up volum or any thing sound related ?

[@stevemeiners2226]

Both 20S with 2.0, #1 is paired to the phone. When #1 and #2 are in intercom mode we communicate fine. But, when #1 activates music sharing both can hear music but neither can hear the other talk. #1 still has side tone when trying talking but #2 can't hear me. Any ideas?

[@brianmettler464]

Can you pair via Bluetooth the sena 10c pro/evo camera with the sena momentum INC and use the microphone already in the helmet to record audio so you dont have to remount the microphone and speakers? I don't want to get the helmet with the camera integrated because the quality of video with image stabilization on the dedicated camera mounted on the helmet appears superior.

[@glenmatthews5209]

I’m having an issue with a bad echo on my Sena, any helpful advice much appreciated.

[@senatechnologies]

Hi. Please contact our Customer Service department so that we can help you with your helmet. You can visit www.sena.com/us-en/support/submit-ticket to submit a Help Desk ticket. Thanks!

[@AFPF7982]

You said to make sure the mic is facing you and showed both sides of it ! So what is the mic side that should be facing me ??????

[@senatechnologies]

Hi. It should be the side of the microphone without the raised fin. Thanks.

[@criskonstantinidis9872]

Great video! May I ask, can I share music with others and chat with them at the same time?

[@senatechnologies]

Hi! Yes. Our headsets like the 50S allow you to share music with one person and talk to other people at the same time.

[@criskonstantinidis9872]

@@senatechnologies Thanks! We have a 10C evo and a 20s evo. Can I share music and chat at the same time with those two models?

[@adfrohbdnabak8004]

I bought this product Sena 30k about a year ago and I installed it on my helmet and when driving quickly separates the connection between me and the phone and my friends entered the settings and changed the air sensitivity to a lesser degree but for its benefits and I removed from the helmet (connection failed

[@joelkamp9146]

Can't get my 10c evo to pair with my 10s. It searches for other ones to pair on both helmets, but they don't find eachother. Any help?

[@Arthur-nr4qy]

intercom vox on half helmet - over 50 the wind turns it on. I disabled vox intercom - I can tap the jog

[@carlosmanuelpadilla4285]

Hi. It's possible to pair smart hjc 20b , (Sena 20s based) with helmet bmw connected rid com u1 (Sena based too) mesh ? We only could connect it by universal intercom option 😢

[@senatechnologies]

Hi. Yes it is possible. You need to place the 20B and U1 into Bluetooth Intercom Pairing mode then tap the Center Button once on the U1 then wait for the LEDs on both to stop flashing rapidly. Thanks.

[@carlosmanuelpadilla4285]

with "Bluetooth Intercom Pairing" you mean the regular pairing mode, like two equals systems, or the Universal Intercom Pairing? @@senatechnologies. I think 20B isn't prepared to MESH, otherwise , 50B can. I'm right? so, in orden to connect 20B to mesh i need to buy +mesh adapter ?

[@hognut58]

Question... I have xm on my HD, I have the sena freewire on my bike, my phone is paired to my bike and the freewire is paired to my 30k, my buddy has the calvery helmet, now my question, can I share xm radio with him while still having intercom operating? .. or can you only share music with the phone paired directly to the comm unit? The only way we seem to be able to listen to music while we are taking is to run our music out of the fairing speakers, and talk with the intercom but with that setup we hear each others music in the comm speakers which is not good at all. Any advice you can offer would be greatly appreciate. Thank you.

[@erikk.2435]

I’ve been able to pair 4 20s Evos together. But unsuccessful at adding a 20s as a 5th headset to the group. I know I should be able to pair 8 headsets together. Can I use this method for all 5 devices?

[@22lukasz22]

Hello, is there any possibility to connect - pairing the srl2 sena with the go pro8 camera. So that the camera records the sound from the sena srl2 microphone?

[@RIDINGWITHRALPH]

so you cannot listen to your gps and use intercom at the same time???

[@n0rr4t]

Are we able to creat a 4 Person Intercom and one of us shares his musik but can still talk? (Senna SF4)

[@senatechnologies]

Hi. No, the SF4 is not able to share music with someone and have a 4-way intercom conversation at the same time. Thanks.

[@kimferguson5513]

I have the old style Sena, Have not used in 2 years. I have charged them and the blue light comes on when charged. They won't turn on??? Can someone tell me what I am doing wrong?

[@fadidincel2265]

Can you say me please,is that possibel Sena Momentum Evo with gopro hero10 or some athers connecting with Bluetooth?i mean without cable.

[@senatechnologies]

Although GoPro supports Bluetooth in their action cameras, GoPro does not support the ability to record audio wirelessly from the microphone on a Bluetooth headset.

[@adambennett7348]

Will Sph10. Pair with smh5 Sena headsets? It seems like such a simple question, but I can’t find the answer anywhere. After I purchased 2 smh5 headsets for my 2 sons full helmets, and I purchased 1 SPH10 to use with my half helmet, I am finding that the two models are not compliant with each other. Could this be true? If it is, this fact should be more clearly spelled out to save people like me from being poor and angry.

[@loralkinney]

Why doesn't Sena give you access to put names in the phone slot...I don't remember whose number is whose....lol always chose by name now?!?

[@dennislopez6288]

I have a sena 20s evo like my wife and when I connect to my wife's Sena via intercom it works fine.. The only issue i have is when I'm playing music I can't hear her talk. It only mutes the music when I talk not her. Is this normal or is there a way to change it so when she talks the music will cut off? Thanks in advance.

[@madhackus]

Do you have to pair the Bluetooth on every helmet just once or for every ride?

[@chriscaliente5033]

This is an excellent video, you are so cool, I love that gray helmet you were wearing, keep up the good work.

[@dardytridarma5528]

how to use sena 10c for music and intercom at the same time,, so i can use an intercom talking to my friend,, also i can hear a music while connected, thanks

[@senatechnologies]

Hi. You can enable the Audio Multitasking feature on the 10C through the Sena Device Manager for Windows and Mac computers or through the Sena Utility App for iPhone or Android phone to allow you to listen to music and talk over the intercom at the same time. Thanks.

[@eatonjb]

I think I am being misled, if I am not using Mesh on my 30k, for some reason I can not hear my Phones music! it says its playing, but when I am talking it just stops! the problem is with this is that Bluetooth comunication is so much better on battery then Mesh, yes not as convent, but not as useful? why is this happening?!

[@MightyFreakRider]

Why dont you guys do something about the beep issues? Its been so many years and the problem seems to still presist! Please guys do something about it I own 20s

[@comfybedspring]

@sena If two helmets are connected and I'm just chatting to myself does the other poor person hear me talking to myself or does a button have to be pressed before communicating with the other paired helmet; are these things live all the time? I don't know about the rest of you but I sometimes sing inside my helmet and don't think my friends want their ride disturbed by that :-)

[@mickymargalit]

instaled new 10b on my helmet. pair to my androied phone. cant get any sound on the spickers? why?

[@senatechnologies]

Hi. Please contact our Customer Service department so that we can help you. You can visit www.sena.com/us-en/support/submit-ticket to submit a Help Desk ticket. Thanks.

[@crfsam9257]

How do you activate the music share on a pair of SRL-2’s?

[@kylestewart8049]

How come I can sometimes group intercom with my smh5. But never can do it on demand? My group has 2 smh10’s. And 2 smh5’s. Sometime w all link if we try. Try. Try. but never links up on demand like the video.

[@mototrini]

When you do factory reset, does that also erase any firmware upgrades? Or only the settings are changed back to factory?

[@Leakim1991]

Only settings are reset

[@InimitaPaul]

It deletes the fact you spent actual money on it from your memory, I wish I could get mine to reset.

[@snoozes.5126]

Hi, can you tell me how to connect s20 evo to ktm my ride ?

[@yepme6484]

How long is your video playing supposed to last I have the one with the video camera and it don't last long

[@luispizarro9942]

Sena freewire 20s evo pairing music intercom and passenger

[@CarlosGarcia-ls4hn]

I have a new Sena S10. When I turn it on, I continously get "intercom failed." It does not stop. I do not have a partner. I do not turn on any buttons, except the two to turn on the device. What is causing this?

[@TheBoobieMan]

Hi. My friends and i have 10c 10c pro and 30k and connected multi-way. When we connect that way, our bluetooth connection to our phones gets disconnected. Is that normal?