Service Report and Mobile App Tour | EP 11

[@icaromagalhaes7125]

Great series! Thank you so much for putting all these videos together, very informative!

[@apexhours]

Glad you like them!

[@tom_hedgecoth]

For what it worth...if you don't see the option to "Create Service Report" on the Service Appointment screen in the mobile app and you have configured everything according to this video...check to make sure you have the "Service Reports" related list on the Service Agreement Page layout. It isn't mentioned anywhere but the mobil app will not provide the action on the service appointment screen if the related list isn't present. 🤦‍♂

[@marcoshenrpassos]

Thank you! Excellent series

[@apexhours]

You're very welcome!

[@Sravs_Here]

Thank you so much, very informative

[@apexhours]

Glad it was helpful!

[@guruprasadthande1190]

Thanks, it is a good series to get to know FSL for beginners

[@apexhours]

Glad you think so!

[@shivamkaushik39]

Great presentations

[@abhishekrajput2600]

Service appointment which has passed the schedule date are not visible on FSL mobile app. Can you please help me here.

[@RK-lr8pl]

can I add custom css in the service report ?

[@sangeethasavithri7372]

PDFs are not generated in fsl mobile app if the template holds custom object's field. Any idea to resolve

[@debarnabbhattacharya7897]

Can the Service Report name be changed??

[@apexhours]

We will check and get back to you soon

[@1508mishra]

how to add pictures in-service report?

[@saikumarreddy.t6038]

On Service Appointment i have added Service Report to the related list, but still Create service report is not showing on the mobile..can anyone pls help me to fix this

[@aasthabhalla6321]

I am not able to see the "Create service report" in the actions on my FSL mobile app. Or any action for that matter on service appointment page. Any idea how to fix that?

[@8Caludia]

I didn't find the option either it just says that for Android it is on a card, but I don't see which card.

[@aasthabhalla6321]

@@8Caludia Hi, I was able to resolve this. Basically you have to go to page layout for service appointment, add the action " create service report " in classic publisher. Then it shows on the app. Before his, there are some additional steps you have to follow. Please refer this article. Hope it helps :) help.salesforce.com/s/articleView?id=sf.mfs_service_report.htm&type=5

[@saikumarreddy.t6038]

Same issue I have may I know how to add Create Service Report to the mobile