SG400/800 & Dye Sublimation Imprinting FAQ with David Gross

Condé Systems David Gross is here to answer your frequently asked questions about the Virtuoso printers, the SG 400 and SG 800.
Looking for a specific topic?
1. :38 What makes these printers different?
2. 2:39 What is the warranty for these printers?
3. 3:40 My printer shows that a cartridge is empty. What do I do?
4. 4:30 Should I replace an ink cartridge before it is empty?
5. 5:12 Error Codes
6. 5:58 Is it okay to cut my own paper?
7. 7:18 Sublimation Paper
8. 8:39 Front panel message says, “Prepare new ink collector unit” What should I do?
9. 9:57 How do I load my paper?
10. 11:20 TIP: Leave your printer turned on
11. 12:00 TIP: Use a battery backup
12. 14:18 What are my options with hooking this printer up to my computer?
13. 15:50 TIP: Get the Bypass Tray
14. 16:58 Why add an optional bottom tray to these printers?
Contact Conde at www.conde.com/ or call 800.826.6332 for information about working with personalized and imaged products created by dye sublimation and heat transfer applications. Check out our videos that show how and showcase all the products you can make on www.condeTV.com/

[@dashlyndecor9377]

everyone at Conde is so helpful, I appreciate these videos and all the hands on help from Michelle,conde is the best hands down!

[@mixinmagic5995]

Very informative and clear explanations. Looking to buy an sg400 early next year.

[@thegirlsmom511]

Great video! I learned a lot. I have the sawgrass 1000

[@condesystems]

Right on! Thank you for watching and commenting. Please let us know if you have any questions. We can be reached at [e-mail].

[@meandmyheatpress6551]

Hello! I just noticed that 2 cartridges are empty. Do I need to take them out or can I wait until I get more ink?

[@condesystems]

It is okay to wait to remove the carts until you get more ink.

[@tanyamack1481]

Are the ink collector units reuseable, or do I need to buy a new one each time? Where does the old one go? Can we send it back to use for reusing, or is it just trash (for me to toss in the recycle bin)?

[@condesystems]

You need to buy a new one each time and it is trash, no word on any Recycling, sorry.

[@pamphillips4985]

Do you sell the printers and all supplies to do the sublimation? I noticed you are in the Mobile Al area.