SHAME on YOU RYANAIR What happened on FLIGHT FR3153 was TOTALLY UNACCEPTABLE! I had to HELP the LADY

[@davide1771]

Hi It was my mum that you bought the cup of tea for...she does have a card but she has found that if she says she hasn't the bloke next to her buys her one.🤣🤣

[@streetworker01]

That made me hoot! 😂

[@michaelalexander2306]

Bloody Ryanair, O'Leary can buy 300 new Boeing 737MAXs, but not an elderly lady a cup.of tea!

[@capnpugwash5403]

Bloody mean, but who is going to fly in those new Boeings, not me, after a reporter asking Boeing technicians if they would fly in the planes they were building, and they said NO WAY.

[@Marcel-hd8cd]

@@capnpugwash5403 cry

[@don-qb4xb]

Lee you do keep banging on about wanting to pay with card only. This is what happens when the banks and government get their way. Control.

[@TheMacMaster]

I like card, BUT I believe we should have the choice.

[@brianallan1036]

Cash is King,Just wait until the Government get there way.We will be sorry.

[@Mike-tb5gj]

Recently, I went with my sister and bro-in-law to Arnhem, to visit the grave of my uncle, who died there in the airborne ladnings in 1944. Arriving at Stansted, we got to the gate and I was confrinted by a young lady, who asked me to put my miniscule "case" into a frame, then decided it was "too tall" to go into the cabin, advising me that I would be charged £45.99p to put it into the hold. It happened to my sister as well. When we got on the plane (none of us wanted to miss this pre-arranged trip), only two of ALL the overhead lockers, along the length of the cabin, had any luggage at all in them. The case I took has been on many flights with me, both short and long-haul and often, I have flown Ryanair. I never came across this before. I knew Ryanair were sly, but this took the biscuit, especially as the overhead lockers were all bloody empty! We plan to go back for the annual Arnhem memorial service in September - I won't be taking a bag. They can stuff their £45.99p charge! Shysters.

[@paulhayes7257]

Shame on Ryan air . Well done Lee for buying lady a brew 👏 👍

[@daveholt8422]

No filming in duty free allowed because its cheaper back home in't supermarket

[@outcast-man]

well done LEE with the lady and shocking they didn't just give her a cup of tea 🤬

[@rp5371]

I agree, and its a shame they refuse cash. I in the last year now have tried to use more cash as its far easier to save that way rather than tapping everywhere! I was on Ryanair recently and they refused cash for 4 orders of drinks and food so I just said we wont have it then out of principle, only had an hour wait until landing. But its more the principle of taking that choice away from people like you have mentioned.

[@dean7442]

Indeed.. problem is elderly people may struggle to obtain a credit cards and won't be familiar with using debit cards. There is a real gap here which the likes of Age Uk and the Government should address to help elderly folk and make them feel more comfortable in an ever changing modern society.

[@davidfinnie121]

How do they obtain cash? Then manage to go abroad.

[@steve1909]

Coffee, tea, water should be free on all flights. I mean for goodness sakes how much does a bag of tea and some hot water cost? Shame on these airlines.

[@KoolClassics]

Its nit about the cost it's about the airlines creaming the profit

[@TheCarlanthony]

Not the case. The food&drink is not from the airline themselves. If we did not pay for these items then the suppliers would go out of business then you would simply get nothing. Even has crew we would get a small cut from everything sold onboard.

[@terryhoath1983]

Never mind beverages, O'Leary tried to charge a pound to have a wee-wee several years ago. He said that people should go before getting on the plane. He gave up on it when people started using empty plastic bottles and jam jars which they had brought with them for the purpose.

[@steve1909]

@@TheCarlanthony Sorry but that is BS. Food and drink are free on most international flights. The airlines could pick up the cost at least for coffee, tea and water. Just like they pay for paper towels and toilette paper.

[@darrellparker224]

I feel I’ve been hoodwinked. Sat through the whole video. Only to find Ryanair doesn’t take cash . Like most airlines now. I thought it was going to be about something serious. Like flight cancelled for a day . Or someone kicking off . Or a medical emergency. No, far from it. Some old dear couldn’t get a cup of tea , but did . And it wasn’t Yorkshire tea. But the screen shot gets you sucked in big time like a major issue . Classic salesmanship at its best . Bravo.

[@davidfinnie121]

Another totally O.T.T. reaction from the MacMaster. I find it hard to believe that anyone in UK does not have a CARD of some description. How does a person access wages and PENSIONS , as these ,to the best of my knowledge, are no longer payed in cash. The only other way to withdraw cash is by cheque. I would appreciate it if someone would correct me, if I am wrong.

[@TheMacMaster]

Bank book. Walk into the bank and withdraw over the counter. My Mum always did that.

[@martynwilliams4375]

Well done Lee for buying that person tea ❤😊

[@philwanadoo7435]

Well he did make sure you watched him doing that...

[@jacquie313]

Easyjet too are the same, they don,t take cash neither , they did before covid and haven,t reverted back. it is not acceptable, they should give you the choice.

[@rachelshonahague5718]

If I was cabin crew I would of handed the lady a tea and said nothing.😉

[@AnthonyValentine-vm1yc]

Exactly Rachel, 'a' teabag would not of gone amiss, the cabin member missed a golden opportunity of customer tufty points. But alas the crew member could be on camera or its a common ruse etc etc. More leeway & discretion should be afforded to staff in the front line, without fear of being of fired.

[@yorkieable]

I used EasyJet couple weeks Manchester to Hamburg,they were exactly the same , “ we are a cashless airline “ it’s a bollocks,but that’s how’s it gone 😕

[@MJ-1973]

As I said when you first went back to Tenerife, didn't have a lot of interest in these videos, as never been to Tenerife, but I do enjoy your travel and flight videos like this one. It has me excited for my first solo trip away to Ibiza at the end of September. Looking forward to the upcoming New York and USA trips and videos, and am now starting to plan to go back to New York next year, either spring or summer, with my son. Will defintiely try and visit Hoboken this time, and Bleecker Street Pizza is calling again! Onwards, my freind. 🕶

[@streetworker01]

An enjoyable video, as always. But I must say my mother - at 84 - is always irked by the assumption her generation isn’t tech savvy. She has an iPad, iPhone and Apple Watch and used all three to navigate/pay round New York last month.

[@RickW..]

That’s great 😃 my dad is 69 and can’t even use the tv remote 😂

[@jujulionesselsa1416]

@Martin Sterling that's great haha 😂I am not technical savy sometimes I want to give up , because I am doing my family tree.

[@sarahillingworth2718]

There's not many people like Lee about, kindness is a rarity these days.

[@davidhotchkiss-ms5fd]

You know it wasn't that long ago that tea and coffee were complementary on airlines ,the actual cost of a cup of tea is pennies ,I'm sure that a cup of tea isn't going to bankrupt anybody I know we're in a cashless society but still shame on you Ryan air cheers,

[@samboyle4779]

if the lady had no card how do you think she got her cash and were from most use an a.t.m.

[@liamwoz1861]

Not all bank cards are debit or credit cards

[@samboyle4779]

@@liamwoz1861 if a bank card is not a debit or credit card what are they???

[@RickW..]

@@samboyle4779 a bank card…..

[@TheMacMaster]

Like my MUM used to do a Bank Book and goes into the bank.

[@samboyle4779]

@@TheMacMaster do they still do bank books ???

[@ianchristopherson1973]

I had some dodgy taxi fares when there last week, they pressed a button and added a couple of euros on and them some drivers didn't, 8 euros from Mercadona to paloma beach when the meter said 6 til she pressed, "The Magic Button"

[@Teeko2003]

You're totally correct lee regarding Ryanair. But they couldn't care less unfortunately.

[@gaynor5723]

Lee, that was such a kind thing to have bought the lady a cup of tea, it's such a sad reflection that Ryanair could not have stretched their customer. service

[@COLSPLACE44]

Hey mate - looks like a good trip was had. All the taxi tariffs on canaries are shooting up by a few eeuros. Theyre in the middle of changing all the meters at the minute - re-calibrating etc. So, if youre lucky, you’ll still get a cab with the old rates but as time goes in, these will be fewer & far between, until at some point soon, they’ll all be charging new higher rate 👍👍

[@spekkyBarsteward]

I think we have a duty to take care of the elderly and kids. Shirley might need to take medication, she might not have had anything to drink for a few hours. Discretion should have been used in this circumstance. Good man Lee for getting Shirley a cuppa. Shame on Ryanair staff.... That could be your mother or granny. How would you feel. 👓

[@philwanadoo7435]

So if you're old you're not capable paying with a card aboard but you can buy your ticket on the Internet, travel to Tenerife, get around...Ummm

[@jezcuffy]

click bait,but nice scenery

[@angierobinson5570]

Hope you return to tenerife again soon absolutely love the vlogs thanks lee 👍🏻☀️😎

[@GordonMarshall-mf7cw]

Good on you buying a cup of tea to the lady next to you. Small gestures can make someone's day. It also just shows that some big organisations have lost what the concept of customer service really means. 😊

[@NFFC79]

Poor lady how can you expect an old lady to go all that time without a drink

[@michelleleigh-mz1er]

That's awful not accepting cash.. They should cater for everyone... You're so right shame on them 👍

[@michelleleigh-mz1er]

@@mickbowler9111 A family member might of paid with their card and she paid them in cash, We have had to do it with my elderly parent's...

[@stevemellor655]

The government need to sort this we don't except cash out . Whilst cash is still legal tender in this country then it should be mad law that cash should be excepted on trains , planes and buses or anything else . Sick to the back teeth of hearing about this we don't take cash.

[@stevek3636]

Even in 2011 I remember escorting a patient from Glasgow to Toronto who was similarly irritated as Air Transat wouldn't take cash or debit. I also bought her some refreshments. No airline I know now accepts cash anymore, and that's a real problem for some people. Great video though.

[@terryhoath1983]

O'Leary can't keep track of the volume of coffee in the flask and a member of staff might put the money for ONE plastic beaker of coffee in her pocket. OH DEAR. I don't think that O'Leary trusts his staff to handle cash. He is after every penny that he can grasp.

[@adonisnetworks]

Lol , that bait click title.. we all know well ryanair as cashless , not saying it's right.... but there's always many other airlines.

[@gingermongoose3325]

Did the pilot get lost leaving Tenerife ?

[@paulhurst4327]

I have a policy of not using a shop if they do not give choice of cash or card. As for Ryanair I would suggest plan ahead and take your own on board.

[@ianreid]

I noticed few weeks ago in East Mids Airport a place only took cards and duty free also its bloody crazy. Their loss ate elsewhere and it was cheaper on the plane for duty free

[@rogerchanning]

Thank you for the Tenerife Vlogs. so glad you went back our favourite holiday destination. Hopefully that's not the last you go back

[@brendanoreilly6917]

What is really concerng is the fact that ordinary people [staff] are willing to allow a person to go without a drink. Would they allow it with their own parents? Same in other businesses. Society is in one big mess when staff and management behave in this [uncivilized] way.

[@petecroxford3277]

I will not fly with Ryanair I would sooner walk or get on a horse and carriage and in other words They can get stuffed they will never get any of my money ever I would sooner stay at home I would sooner play more money and fly with somebody else glad you had a good time 👍👏👍👏⭐️⭐️🍺

[@sheilam4525]

We are a Sheila and Dave😂🙋🏼‍♀️🙋‍♂️..and yes we do say that hahahaha!

[@TheMacMaster]

LOL!!!!! xx

[@ellisjames8517]

I used Ryanair return from stansted to Barcelona and was absolutely fine. Priority boarding cabin luggage own seat and was fine. Guess they hit and miss with some passengers etc

[@doodles3075]

Agree with the others, these airlines should offer a complimentary soft drink on flights we pay enough.

[@rbnhd1144]

They still do in America, so its just their greed which has become so common place in business these days.

[@robblack7560]

You're lucky, flying into Northern Ireland we are ear-tagged and have to go through sheep dip.

[@richardhinchliffe1678]

Way the world is going lee but while we sit back and let it happen more and more of our freedoms will be taken off us we will be living in a cashless world before long

[@JenandJohn]

Welcome to the re set. Only going to get worse over time

[@phillarnach9484]

What is unacceptable is to have your passengers standing in a queue, on the tarmac in the full sun when the cabin crew are not ready to board the aircraft. Just as disgraceful with the Easyjet parked next door. Whatever happened to decency in the airlines.

[@craigandrew]

i would never use RYANAIR

[@RickW..]

Why?

[@craigandrew]

@@RickW.. unreliable .but thats just my experience,

[@adejames1960]

I wouldn't touch Ryanair with a bargepole, cheap tacky planes, lousy customer service, and when you add up all the extras, you're no better off than flying with Jet2, who are one of the best airlines you can fly with.

[@RickW..]

Never had an issue with them. Only had 1 flight cancelled 3 years ago due to covid and got full refund, really quickly too. Cheers 👍

[@sharonread7674]

Enjoyed the photography and lovely of you to buy the elderly lady a Cuppa even if it wasn't Yorkshire. 🤗

[@johnm-dq9gx]

Criticism a bit unfair really Ryanair like a lot of airlines have been cashless for sometime now

[@TheCarlanthony]

Jet2, I believe some TUI flights are

[@Dawkowski]

Love your in-flight videos, they always make me feel like booking a holiday.

[@kat7777]

CASH IS KING...... Stop complying

[@TheMacMaster]

Not anymore though is it. It's dying.

[@kat7777]

@@TheMacMaster only cos ppl aren't using cash......... USE CASH

[@ryanhession1440]

Big up lee nice video. Lovely you bought the lady a drink 🎉. Enjoyed video as per usual keep the content flowing my mate ❤

[@ianmaonaigh7215]

Cashless society , every penny you spend monitored , facial recognition , the U.K the 2nd most surveilled country on earth , the right to protest and strike being attacked , the abolition of genders , as these fools and propaganda programmed robots and useful idiots blindly march towards a fascist state and the lives of battery caged hens , where there ambition is to be an influencer , appear on reality tv , own a German car , gain a mickey mouse degree in something , wanky sports dressed pretty boy , and his orange faced nailbar bird with camels eyelashes , gunk filled lips and Charlie Chaplins eyebrows and camels eyelashes .

[@xvsupremacy7190]

I think it’s shocking, even Marks & Spencer are now going Cashless starting with their Cafes, then finally all Stores. These Companies ought to be Boycotted and they will soon revert to accepting Cash. I always flew Ryanair - not after this though, nobody is accessing my Bank Card. Well done for raising the issue. Do it more frequently please, so we know who to Boycott.

[@deekos4578]

The problem, Lee, is that choice usually comes at a cost. I’m not a great Ryanair fan but suspect that the reason they carry so many passengers is precisely because they cut costs to the bone and people then have a choice whether to fly with them or with someone else. If people choose to fly Ryanair, that’s where choice comes in.

[@edwardjones7065]

Hello Lee, I think as a society we are marginalising the older generation. Anyone retiring pre 2010 will have pushed around paper instructions. Just past 70 myself but fortunately worked in IT and still embrace changes in technology. Shame on any business that does not take both cash and card.

[@JAJL667]

Never fails! Nice one.

[@douglasanderson9536]

I think the card only system is a nuisance but to be fair it's not unique to Ryanair. Most airlines now don't take cash

[@TheMacMaster]

Jet 2 Take Cash. YORKSHIRE! :0)

[@olliexton6428]

Enjoyed the video, love the view of Donnington Park as you landed into East Midlands

[@sharons6891]

I would have happily given her a freebie cup of tea as an act of goodwill from the airline. It is good public relations and could make the difference between the customer flying with us again or not. What costs more? A cup of tea or an airline ticket?!

[@redfred70]

Lee, I've enjoyed this latest Tenerife series of videos. I find the bittersweet feeling of leaving to go home quite tough these days. Always nice to get home, but hard to leave the artificially nice lifestyle we have on holiday. A glimpse of how nice life could be without the financial constraints most of us have. Cheers me duck - when will you be doing Route 66 ?

[@mrplitsum]

This is one of the most disgusting things I've ever heard. Poor lady doesn't have a card. I'm sure nobody in this multi million company would have noticed if they'd have given her one. But that's probably the main reason they are a multi million company. Shame on the flight attendant. I bet if it was their mother they'd have given her one. 😮

[@robertdon777]

They sold my daughter's Hot Baguette to someone else.... So left her with no food. Said there was nothing left and wouldn't give me my money back...

[@paulmason2708]

Mate, only recently found your channel. Looking for tips on places for an upcoming holiday. Did you stay all inclusive, half board or B&B? How long was you there and could you give price!!! Cheeky I know. Think that might be something to put on the last vlog of your trip. Look forward to catching up on your vlogs. Only 10 months worth to go thru lol.

[@susanh5789]

Totally agree! Tec is leaving older people behind. I want to ask ‘when did the British Pound become illegal currency’??? Well it is, if she couldn’t spend it. It’s discrimination against the older generation and this has been talked about before but no one cares about the oldies 😢😢😢

[@deekos4578]

Hi z

[@deekos4578]

Please ignore last email!🤪 Susan, I definitely qualify as an oldy and have no problem with this. Tec is only leaving people behind who are not prepared to move with the times.

[@leefreeman5419]

Total disgrace cash is legal tender

[@pieterbalk-ht7kq]

@The MacMaster great video. Remember when an airline stood for service and a smile?! Long gone.

[@Clarkey1928]

you can film anywhere as they are filming you on CCTV

[@mikestravelshow]

Exactly 💯

[@benjaminmarshall1068]

That's not how it works...otherwise you would be allowed to film in a police station and you can't

[@Clarkey1928]

@@benjaminmarshall1068 thats totally different - thats to do with maintaing privacy for a potential criminal

[@Clarkey1928]

@@benjaminmarshall1068 but its not actually asn offence to film in a police station - look it up

[@Clarkey1928]

@@benjaminmarshall1068 but they will ask you to stop of course

[@fincaman2]

I travel Ryanair all the time it is what it is they have the lowest fares on the route that I travel. I wouldn't dream of buying food or drink on a short haul flight why would you ?. I travel from East Midlands to Malaga and back several times a year and pay £25 or so, what would you expect for that !!!

[@mrplitsum]

What has that got to do with an old lady who just wants a cup of tea?

[@daysofdaz3650]

JET2 everytime LEE, they even take euros on board for a brew,beer, or some food ❤❤

[@michaelhiggs8657]

The trouble with getting on the plane last is that the selfish bastards who take case's through as hand luggage fill up the overhead compartments so you can even get a small bag in there.

[@Bill-01]

Next time they tell you that you can't film in Duty-free... Tell them that you can film in public places and that's why they are allowed to have cameras all over the place filming us. Great series again Lee and nice one for buying the lady a cuppa... Discusting the amount of money they make and they can't give you a tea bag and a bit of hot water... 🙄

[@CaravanWithThatYorkshireChap]

When you mentioned the rubber glove treatment in the airport an advert popped up for constipation tablets 🤣😂

[@TheMacMaster]

Lol. 😂

[@stephenwrennall3497]

I've never flown with Ryanair. I used to use Monarch until they went bust. Since then it's either been Jet2 or easyjet for my mainland Spain or Tenerife trips. Both been brilliant every time. After the stories i've heard or read about Ryanair, i'd rather walk to and from my destination than use them.

[@philnotley5138]

Your spot on about jet2 👌

[@paulhoskin3286]

You pay for a cheap flight what do you expect for it

[@flybobbie1449]

When you see the width of the seats, you realise they were designed in the 1960's, came to mind just looking at pax getting on.

[@johncouriermeh]

The cashless society is well on it's way and then they will be able to control you totally. Cash is the king.

[@SolitaireMystic]

Always sad for me leaving all that beautiful atmosphere and coming home to UK 🥺 Great video Lee as always ❤💎xx

[@jordannyy9630]

Ryanair are only obligated to fly you to your destination safely which they do, people just love to whinge😂 who the hell goes on holiday without a bank or credit card?

[@AnthonyValentine-vm1yc]

Mc Master sir, looking at the queues to board an a/c, it has made me realise how many bodies (sorry souls, for emergency reasons) these a/c can cram in. Amazing.

[@ednammansfield8553]

Sadly everything is going cashless today and the government and banks support this not just in this country but happening in many other countries across the world. Many bank branches are closing in many towns and cities where people especially who are elderly like the lady you helped have no Internet access to banks and may be unable to even know how to use a computer or smart phone. I have a younger sister who is nearly blind and has to be able to have access to her local branch where she lives in Lytham St Annes to assist her with finances. She can't use a mobile phone because she also has fits at times which would trigger her fits if she ever got one. Luckily she has a home assistant and a good neighbour to help her with things when needed. Thanks for helping the lady on the return flight it probably meant a lot for her. I would have done the same in that situation. Well done.

[@Tenerifelover]

Love Corrie, but no I'm never ready to go home. You travel loads but we know it's going to be months b4 we go anywhere else again 😭

[@paulcole4902]

Great vlog as always..but yes it's a total nightmare everything being online these days has my mom is in her 80s and if you phone most places these days you have to start pressing numbers to speak to who ever you need to speak to what's happened to people to talk to because the is enough people in the world and it's the same when you go to a supermarket and use the self check out and you have got more members of staff there if someone has a problem than the is on the tills..so yes I can understand when the older generation say the good old days..plus the reason the taxi was cheaper going to the airport because the hotel probably set it up to get rid of you after you slated their breakfasts 😊

[@stevemellor655]

Whilst cash in circulation it should be law that cash is still accepted , there's to much of this and the government need to sort it out . Personally I don't give a hoot if the likes of Ryanair or Easyjet lose money .

[@dennisgroves7688]

Cash is king.

[@martynwilliams4375]

Lee you need to go to cyprus same as tenerife

[@MrSuperG]

They don’t eat birds in Spain

[@MrSuperG]

Swans crows and pigeons are the best

[@PeterHough-z8z]

Lee I would never fly with that airline it's not for mate

[@justabout6144]

Good on her buying the lady a cup of tea 👍 It's annoying you cant pay cash in a plane, but it is what it is, all airlines are the same. But all she had to, was ask someone to buy her a cup of tea and give them the cash in exchange. Problem solved

[@jordanpomeroy1937]

The panic in your eyes when that bloke mentioned Whitby 😂😂😂

[@mikestravelshow]

Next trip go to Thailand 🇹🇭 with geoff. You be amazed on how much you save.

[@sandrahaigh2976]

A lot of places have stopped taking cash. Its so wrong 😡 Thankyou for buying the lady next to you a cup of tea, that they were too stingy to give to her 💞

[@geordieian3266]

Lee you’re a kind man love it!

[@daidavies6210]

Hi just a heads up … Its illegal not to except cash in the UK … But here’s the thing if your not in UK 🇬🇧 air space they get away with it but if they are in UK air space they can be sued, You might want to mention that next time and ask are we in UK air space and if so I’m paying cash full stop…

[@TheMacMaster]

Starbucks don't take cash and a lot of places in UK now only accept card.

[@tone459]

​​@The MacMaster fact check that one Lee, Starbucks are monitoring it but still take cash.

[@garethvaughan426]

Nice one Lee, a true gentleman 👍

[@livinginromania]

Well done Lee, for buying the lady a cup of tea. I take Wizz Air when I fly to the UK from Romania and they offer a 5% discount if you use a card: it saves them having to scrabble for change. But they also accept lei, GBP and euros. Glad you enjoyed Tenerife as did I vicariously. I stayed at the Alexandre Hotel Gala on my visit. Thoroughly recommended.

[@ApolloDL4]

flew with jet2 not so long back and they took cash, either euros or pounds.

[@TheCarlanthony]

Flew them in March twice and was Cashless

[@jezlefou4554]

the taxi prices in spain used to be regulated so everyone knew the price beforhand maybe thats changed or you have got unlicensed taxis blimey you said gracias twice before you got too far es stupendo mi amigo

[@stephenoconnell4735]

Love the video's Lee keep them coming iv just one suggestion to improve the viewing experience. During the flight could you say where you are flying over. Thanks

[@youtuberTool.]

I would have given Shirley a large orange juice! and a packet of Pringles for free! Bless her.

[@tonyoreilly6718]

Don't get me started I will walk out of a shop, restaurant or pub if they do not take cash. The is a pub/restaurant near me that has a sign saying we take card but prefer cash because of the charges we have to pay & we don't want to have to pass them on to you.

[@user-pf5xq3lq8i]

Avoid Ryanair.

[@garylivesey7571]

Another brilliant trip Lee as always thanks for taking us all with you🤩 brilliant reviews people and sights and adventures looking forward to the next ones!!😎😎

[@michaelstowbridge6947]

I never do the queue. I was queued once. Terrible experience. Beautiful plane-view photography. The lady was blessed to sit with you. I am blessed, too.