Shanna Jackman - Answer the Call (Lyric Video)

As a public safety dispatcher for over 14 years and also a singer/songwriter, Shanna Jackman combines her two passions in life in order to bring light to the hard work dispatchers face each and every day. Co-written with Lance Carpenter and Ayla Brown. This song is dedicated to the FIRST first responders!
www.shannajackman.com
www.lancecarpentermusic.com
www.aylabrown.com
Special thanks to Amanda Antetomaso for creating this video!!

[@Emma-jf6md]

I DON’T EVEN LIKE COUNTRY MUSIC BUT THIS SONG IS AMAZING

[@probablyecho]

Yo, same

[@Emma-jf6md]

thanks for 70 likes

[@shannajackmanmusic]

haha well thank you! I appreciate that!

[@Emma-jf6md]

Shanna Jackman omg :)

[@Emma-jf6md]

Lunar Girl same 😂😂

[@Liv-qx7tq]

I'm not crying.... My eyes are just swimming

[@princessmight9219]

Its okay kiri real men cry 😢 😭

[@cookiekirsty1396]

You know my eyes just went for a swim don’t worry

[@tombrennan1086]

That statement says it all.My eye's are also swimming. Signed: Tom Brennan.

[@maddiedaddie8135]

ok this song made me wanna be a 911 dispatcher

[@nook11983]

Best job ever. I love it

[@Niya3994]

Same maybe I will one day

[@hannarenee1]

someone told me. that being a dispatcher is actually one of the most psychologically damaging jobs because they literally hear people die, or get abused, or don’t send people fast enough or something. it’s so rewarding, but some feel so much weight on them. I applaud anyone who does it

[@abbeycurry522]

Same tho

[@shannajackmanmusic]

Zayde Zodiac Definitely a difficult job! You should shadow a dispatcher and see if it’s for you!!

[@kaylabott1123]

If it wasn't for them 4 years ago, I wouldn't be here. True heroes, thar don't get enough recognition for what they do for us. Thank you ask for always answering the call

[@OuijaX13]

I would love to see a heart wrenching music video for this.

[@Atlantaboy094]

Kevin Huber right

[@Atlantaboy094]

Kevin Huber glad I’m not the only guy that wants to see a video of this song

[@stephaniecuellar3192]

Check out vannag6022 on tiktok

[@sanyuu93]

Same 😩

[@shannajackmanmusic]

I will definitely work on that! Thank you!

[@desii6946]

“Not every Angel wears their wings” a special line i’ll forever remember ❤️

[@kyrahorn6309]

*angel

[@desii6946]

kyra456 i feel stupid, i’m sorry😂 i didn’t pay attention to what i was typing :/

[@kyrahorn6309]

@@desii6946 you don't have to feel stupid spelling mistakes happen it's fine

[@Layla-vt5tt]

Yall spelled the same thing

[@desii6946]

JaNeatha Mcphaul at first i had put “Angle” instead of “Angel”

[@Corneredtiger94]

We're a family of dispatchers... Me, my mom, and multiple cousins... We've taken all these calls and I have chills and teary eyes while I'm sitting in front of my console right now. 💜

[@angelcake6849]

Just wondering can you use that pizza code , and would you catch on or should we use something else if we ever need to ❤️

[@Corneredtiger94]

@@angelcake6849 I had a coworker get one one day about "needing to send someone to fix their phone"... A lot of times when we get something like that, we'll ask "this is 911, do you have an emergency?" your response to that tells us what's going on. From there we can ask yes or no questions...

[@cosmob7352]

Molly Raborn I know but what if you can’t speak because theirs someone in the room so you can’t speak

[@Corneredtiger94]

@@cosmob7352 depends on each office's procuders really... And each dispatcher is different. We've all had different training and experiences so some may catch on to a problem before others do.. . You can try pressing numbers to answer yes/no questions.. Like "this is 911 is anyone on the line?" and you just press a number.. The beep can let us know that you're there. We can ask questions from there and try.. The problem is, enless you're calling from a land-line or find out some way to give us an address, it makes it nearly impossible to find you. It's not like the movies.. GPS can give us an area most of the time, but not an exact location... If we know you can't talk, I promise we're listening to every little thing going on in the background trying to figure out what's going on. I know our operating procedure is to call a phone number back if it looks like a pocket dial or a hang up... From there you can try to answer it and when we ask "this is so and so with 911, we received a call from this number, is everything alright?". You could always answer with something along the lines of "no, I dont want to take a survey" or anything off the wall like that.. It's a red flag and after that you can always act like you hung up the phone but leave the line open so we can try to figure out what's going on. We had one woman call before and never said anything, just called and hid the phone nearby and we could hear them arguing and after a while, she had said things that gave us a really good idea of where she was.. Working in landmarks into their argument and describing things outside.. I remember hearing the story of her telling her boyfriend to "just go get in that stupid red truck of yours and leave. Just don't hit the swingset on your way out".... At that point there were officers in the area and that was what let them know where exactly she was...

[@mileymaesharron7680]

🥺

[@CallMeAhSirHKP]

As someone who wants to be a police officer I know how hard my future job would be without you. You are the ones that answer the call first and relay all of the information to law enforcement. Appreciate you all!

[@southerntidephotography1744]

I am a 9-1-1 operator in Orlando, Florida. This song shines a small light on the darkness that is our career. It is a world of unknowns for many and the world of so very few that live in it every day. The job is stressful due to the calls, the requirements of the job and in many cases...a lack of people who can do the job. I recently took a call that made me step away from my console after a man took his life on Thanksgiving Day and I wrote the poem below to cure my mind of the hurt. To the government, we are secretaries and many agencies continue to fight to be viewed as 1st responders and get what we deserve. The public: you are just a secretary I am just a secretary: I listen to you as you tell me that your daughter is turning cold. I am just a secretary: I give you CPR instructions and do all I can to help you from where I am. You don’t know, but I am crying silently as you try to give chest compressions and try my best to tell you to not give up. I am just a secretary: I listen as you load the gun. I try my best to tell you to put it down. I am just a secretary: I hear a loud sound..the line goes dead and my units force entry to find you on the ground. I took a minute to myself. I am a human..know that I screamed to God on top of my lungs as I laid curled in a ball. I am just a secretary: you are trapped on the 20th floor of a building with no way out. I keep the line open as you give your last words to your family on a recorded line and give you the air until the line goes dead. I am just a secretary: I give my time with family on holidays and birthdays to ensure your family has the help you need. I am just a secretary: I sit in a dark room with no view of the clouds that pass by. I have only the visuals you describe as your world comes crashing down around you. I am just a secretary: I listen to you scream for help as your child is taken by a stranger and beg you for an address. You are just a secretary: ...I am just a secretary

[@randomteen7337]

SouthernTide Photography thank you for your service

[@southerntidephotography1744]

It is always my pleasure. If ever visiting orlando and you have an emergency our team has your back. Orange County has 42 fantastic fire stations 4 of which serve our portion of international drive, sea world and the surrounding resorts.

[@dayanarivera3619]

Oh my goodness, I'm very impressed! All of you are our angels ❤

[@southerntidephotography1744]

Dayana Rivera it is always our pleasure. I am working a radio channel tonight. You can listen to OCFRD on pulse point app on your phone :) several other agencies are also on it :)

[@dougersr7934]

You're not a secretary! Without you first responders would have a hard time getting to where they need to be. I respect all dispatchers. Technically you are the first person they deal with when their world is turned upside down. No one calls 911 to chit chat. Yes dispatch can be a pain in the butt sometimes (all in joking) but you guys are a major member of the first responder family. God bless and I hope you have a quiet night or day.

[@ambertopolewski3743]

My sister was a dispatcher, she helped a women give birth over the line. The parents named their son after her. Jamie Mason Reed. She was on the news and got to meet them in person. I'm so proud of her, shes also a mother of 7. 3 of her own and 4 adopted.

[@serendipitysisters84]

That’s amazing!! 🙌

[@jerseymiller1622]

That's amazing 👏

[@trscott8049]

6 people were crying so hard that they pressed the dislike button on accident...

[@craftsforlife7729]

TR Scott 13 actually 😢

[@carsonsittig8052]

15

[@juniorking927___5]

17

[@carsonsittig8052]

20

[@estefania.5086]

21

[@melindagreen1813]

These people are the angels that are rarely seen, they keep things calm while the caller crumbles!!! They are heros too!!! But please don't forget the IT techs who are further behind the scenes keeping things working and updating so the dispatcher can answer the call and know where you are and know who to dispatch as quickly as possible and know what instructions to give you!!!!

[@Molly_olsen]

"Not every angel wears their wings"..

[@shutbadge663]

Some wear headsets

[@anthonyl950]

28 years as a firefighter/ paramedic...our dispatchers are the true first responders. We wouldn't be able to do anything without them

[@nancybeam7051]

❤

[@shannajackmanmusic]

❤ yes!

[@grphnldy]

Thank you from a dispatcher. 9 years on the job and CANNOT imagine doing anything else.

[@stavrophotography]

I appreciate both of you!

[@ellenbird9834]

thank you so much!!! people like you saved my dads life i truly cant thank you enough!

[@alexandraclay5139]

I'm currently in school for dispatch, will finish in December. Any tips for a future dispatcher?

[@Brendon5669]

i am a firefighter in a small town and i personally believe that dispatchers are the real heros they get the call and send us where we need to go

[@nini2598]

Personally, I'm glad I heard this from TikTok. TikTok gets bashed on for making songs popular and introducing people to song artists that they may have never known about otherwise, I don't get it tbh

[@A_Little_Bit_Of_Everything06]

Same, I first heard this song and it made me happy and I was like "I must find this" and it took so long to find it!

[@pancakeism_blink]

// i think why their mad is because some tiktok-ers think that the song is only on tiktok, and that it doesn’t matter if it’s on KZbin. idk

[@madsdydeleine]

Yeah I never knew that the part that was on tiktok was an option and I actually learned a way to call 911 from that

[@tylerl4768]

Don’t get what?

[@kailynwinchip3748]

Love tiktok

[@austinvardaman146]

A friend sent me this and said, “Thanks for saving my life.” Now, I’m in complete tears. Sometimes you don’t know you’re saving a life by answering the phone.

[@animalfriend6413]

Even if you don't save a life, you give hope.

[@CallsignDutchy]

this song keeps comming up. im a Firefighter Paramedic, recently i have had to take time off from work because it has really gotten to me. my mental health has gone down and i cant do my job atm. the things we see doesnt stay at work. we come home and cry after a bad day. for the past 8 days i have been crying multiple times each day because of what ive seen. its hard but we try our best.

[@gaild1798]

Much respect and compassion for you. I don’t think it’s possible to serve in such an intense line of work without it taking a heavy toll on your heart and your mind. For so many people, it’s not “just a job”. It’s a calling. Fred Rogers, (Mr Rogers) would encourage children to look for the helpers. That’s very often people like yourself. You go into the most difficult situations to make a difference when it’s desperately needed. Prayers for your peace and healing.

[@hillyplays29]

A family friend is a dispatcher and her husband a police officer. Thank you both for all you do to keep our community safe.

[@infiniteshadoe]

This song leaves me in shivers and tears. Beautiful

[@ChaseEisha709]

SAME

[@Aelwyn]

That part about the pizza ordering came and grabbed me by the throat and squeezed the tears out my eyes, I hate that we live in a society where everyone knows exactly what they’re talking about in that scene…

[@palex30650]

Beautiful!! From one Dispatcher to another..THANK YOU! I've been dispatching a total of 18 years . Well Done!

[@mariselarodela8683]

Thanks for all those services you guys give each and everyday

[@randomteen7337]

Pamela Alexander thank you for your service

[@quillnpaper1578]

Thank you for helping with peoples safety your a true hero!

[@maashido8185]

Thank you for saving all those lives sir/ma’am! Without angels like you, so many people wouldn’t be here

[@palex30650]

@@dontplayinthestreet No why would I be. I like the song

[@CamilleGeronimoRomero]

everytime I hear this song, it never fails to give me goosebumps.

[@gachaworld.robloxpop1398]

Hiiiiiiiii

[@lindamartinez9438]

I heard it 1st time now on tiktok and it made me cry 💔

[@booboo2373]

Me too

[@rebeccaking683]

Me too.

[@robloxlover4877]

Fr I always have goosebumps while I listen to this song

[@arlenelewis7975]

Well done...brought a tear to my eye. Retired 911 calltaker, police dispatcher who answered the call for over 30 years....

[@beardedwhiskerseekerjr.4830]

I spent 6 year's of my life answering these calls. I was on the front line EMT firefighter for 3 years and 3 more years wildland firefighting. The calls we show up to are calls that will stay with us for the rest of our lives. Everytime i have a call on my mind i turn to this song, this song has helped me get through so much over these year's.

[@shannajackmanmusic]

Thank you for sharing and your service!

[@4lovebysara]

Holy..... wow.... that is one hell of a song! It's beautiful & tragic & heartbreaking. Our dispatchers don't get enough credit by far. This has me completely shook and in tears. Thank you for sharing your heart.

[@JoeTurpin-gu1ws]

I hope somebody tells you the smartest woman in the world call her when you get over this to hold somebody's heart one day but hopefully in my life / 12 one of these days our life we can hold each other for the rest of my life for 12 years j it's the way I see it one day real close ❤️❤️💋❤️💋💋🤟🥇

[@JoeTurpin-gu1ws]

💋❤️💋💋❤️🤟🥇

[@integral_dv]

I'm Japanese student. I searched KZbin for This song. Finally, I discovered this. I'm not good at English and familiar with foreign values. But I feel like understand a good point of this song. I appreciate this song "Answer the call". Thanks owner, for making this great song.

[@shomasuda4675]

I am also Japanese. The lyrics are easy to understand for us.😊

[@shannajackmanmusic]

That is awesome to hear! Thank you!

[@kealeybarnard5461]

this song literally could save someone's life when people are in sticky situations

[@kealeybarnard5461]

@@dontplayinthestreet when someone is around a dangerous person, this song can give people the idea to be able to call 911 without the person realizing who they are talking to and can get people out of dangerous situations

[@kealeybarnard5461]

@@dontplayinthestreet plus just in general it makes people more appreciative of the operators

[@synthearichter7250]

I can’t be the only one wishing the song was longer

[@ryanmaster3530]

Dispatchers go through a lot and they dont get any credit for it. Their the ones who have to listen to the horrible stuff that happens to multiple people every day of their career. They need more credit. 911 dispatchers are one of the highest suicide rates jobs in the USA and we need to give them the respect they deserve

[@DavidMcCoyII]

Thank you to every member of the Thin Gold Line; from the phone to the radio, they sit behind a console in a comfortable chair and an air conditioned office and work harder and faster and more accurately than any of celebrities that we think so much of.

[@hazzard8785]

Nothing but respect for our dispatchers. Without these multi-tasking machines, we on the streets wouldn't be anywhere near as effective.

[@SmallTownSmokie]

Answered my very first call as a volunteer firefighter today. It's an experience I won't soon forget.

[@2KCamaroZ28SS]

Proud LEO here. And thankful for our dispatchers. They carry the weight of the whole shift on their shoulders.

[@605Katy]

Thank u they do

[@sanelabegic2546]

I respect those dispatchers, cops, firefighters, and paramedics that work hard to keep us safe

[@abigaylesuding1145]

As a 9-1-1 operator it’s nice to see someone representing us as the real first responders. Thank you

[@abigaylesuding1145]

M_ T_ I disagree with you! It’s not lame.

[@alexandraclay5139]

I'm currently in school for dispatch, will finish in December. Any tips for a future dispatcher?

[@theataylor936]

I think of my brother whenever I listen to this he works for the nhs and I’m so proud of him he does a fantastic job in my eyes

[@highlander661]

This reminds me of when I was on the volunteer fire department in my home town. One call I went to is one I'll never forget. The car accident victim said to me thank God. I didn't think you'd make it in time. He's alive and well now. But great song.

[@brandihagans1728]

My mom is a dispatcher and she is an amazing woman. She is so strong and loving. But to her is not just a job because you definitely take it home with you.

[@angeleyes7969]

I came from tik tok and fell in love with this song!!! Hits hard!!!

[@Julia-jane]

Proud mummy of a UK emergency ambulance call taker...this song is so true the first responders are all these unseen angels.

[@jillianstephens6107]

I’m not a dispatcher, I’m an EMT but I have to say what a great song this is! We’ve got different jobs but we’re all on the same team and part of the same family.

[@mariselarodela8683]

Thanks for all your services i mean it

[@shannajackmanmusic]

We are!! Thank you for your message! Be safe out there!

[@thispython]

I love “That friendly voice, you need to hear, when you are fighting for your life.”

[@wendymassey5546]

This song is amazing I wish that someone would have called and saved my aunt life her husband killed her August 24,2019 @ 530 am and this song hit home hard

[@missgabbysue9046]

I'm so sorry for your loss ❤

[@DemonBig5]

Im sorry 4 your loss domestic violence isnt right at all and im sorry to hear about that

[@xiiv.emilia]

Wendy Massey may she rest in peace❤️

[@kelseysgalaxy953]

Sorry..

[@carolineniedermeyer8982]

I’m so sorry❤️ that date also hit me hard it’s the day my boyfriend and I broke up.. not easy

[@McKinley-Paige]

My dad is a police officer, and my cousins,aunts, and uncles are all firefighters. So I showed them this song and they cried in thankful tears

[@MrBasicallyQuotes]

1 year after this song was released, it becomes popular on TikTok and a woman actually used this tactic to help her mother that was being abussed! Incredible! And a huge praise to the officer who figured out something wasnt right and sent immediate back up to the address 👏

[@nancyjohnson7147]

The thing about ordering a pizza to report abuse has actually been popular for awhile. I have heard that most 911 operators are actually trained at this point to check that they don't have a wrong number (not likely) and then know that it's a abuse situation. Although I didn't know if that's true or not. I'm glad its getting around and its able to get people out of bad situations.

[@serendipitysisters84]

@@nancyjohnson7147 That’s true, and that’s why it’s in the song! I wonder what other similar methods people have used (besides pretending to order pizza)

[@392heminut]

I was a street cop for 23 years, and I thank God for our dispatchers and everything they do! I had then opportunity to work dispatch for 14 months before becoming a police officer and I truly understand what they go through every shift!

[@Rednax657]

I need to know who the five people who disliked this video

[@crazycasexx3217]

@Tamara O. because people find the song that means they came from Tik Tok🤦🏽‍♀️ just because you probably did doesn't mean everyone else did.

[@th3arrxwhead564]

Tamara O. Ok boomer

[@Georgia221LaLa]

22nd dislike ^.^

[@Rednax657]

Tamara O. First of Karen I didn’t come from TikTok also stop taking things so seriously

[@oldmcdonalds2287]

*25

[@1dallasstarsfan]

The pizza thing saved my life and the dispatcher was so amazing. It wasn’t an abusive situation. I was being held by my attacker for hours. I may be broken and hurt but I’m still alive and that is because of our first responders.

[@christopherweston1168]

From a Firefighter, thank you dispatch you allow us to help those in need in a timely manner. Without you our job would be so much harder and damn near impossible in areas like mine. Thank you all for walking that thin gold line

[@mariselarodela8683]

Same goes too you thanks for all the help you guys give each and everyday

[@shannajackmanmusic]

Thank you so much!

[@mariselarodela8683]

@@shannajackmanmusic and your song is so beautiful i cant stop singing it

[@Catseye189]

1:19 I burst into tears, amazing song. Thank you

[@joshuareed7197]

I'm an EMT and soon to be training for my medic. This song is absolutely true, Dispatch is underappreciated! We would be completely lost out there without them. They are true first responders and I can't thank them enough for what they do! Thank you for not only answering the call, but always having our 6 out there in the field. For anyone that reads this that is a Dispatcher, we can't begin to repay you for your service. From the bottom of our hearts, thank you.

[@TheLuna750]

My mom spent 32 years as a dispatcher, they are the police dept unsung unrecognized heros bless everyone who does this job

[@c.kentmckenzie6501]

Beautiful song and such an important message... Thank you, Shanna, for being #911Strong!

[@abigailwilliams7148]

I'm a dispatcher. The first time I heard this song was right after a really tough call. I will admit to crying. This song is perfect for dispatch.

[@alexandraclay5139]

I'm currently in school for dispatch, will finish in December. Any tips for a future dispatcher?

[@jasminbernhard7478]

I'm sure the job is very rough thankyou so much for your service

[@southerntidephotography1744]

It is always our pleasure. Thank you for the support.

[@angelmedic9829]

To the unsung heroes. To our dispatchers

[@biancaalverio8343]

I’m sorry but why isn’t this extremely popular yet?

[@nessie301]

I'm in tears. I'm a firefighter in Oregon I have nothing but love and respect for you guy in dispatch

[@emsguy192]

911 Dispatcher for 23 years here. This moves me to tears each time I hear it. It's so true. "Not every angel wears their wings" The first, first responder! Let's go make a difference on the next answer!

[@alexandraclay5139]

I'm currently in school for dispatch, will finish in December. Any tips for a future dispatcher?

[@Greeneyedflgypsy]

Having been on both sides of that radio...I will stay on the road side of it, catching those calls and not being able to physically help that person, but be the one person they count on to help them on possibly the worst day of their lives, TRULY takes an amazing person with a beautiful and strong spirit and heart. I found a new appreciation for our men and women dispatchers at my department, they truly are special people!

[@alexandraclay5139]

I'm currently in school for dispatch, will finish in December. Any tips for a future dispatcher?

[@Seaprass]

“Not ever Angel wears but there always there for you and me” so true💖

[@scottstudd7187]

I'm a firefighter in the UK n this song brings so many tears to my eyes

[@mariroque8317]

This song hits too close to home for me. God bless all the dispatchers for the heroic work they do. And God bless all the ones that help couldn't get to in time.

[@redskinfan1993]

As someone who nearly died from a Grand mal Seizure in 2016..From the bottom of my heart i would like to thank The Dispatcher and The EMT who saved my life.

[@maashido8185]

This song gives the dispatchers the respect and love they deserve.... Let us just pray that they understand they deserve all the credit in the world, for *THEY* are the original angels and hero’s. As this song says, not many angels wear there wings but these people have there own that shine brighter & brighter, whenever someone is saved, or whenever someone is close to living enough. Being a dispatcher must be such a stressful and hard job, as they have to hear what they are going to and it must put so much pressure onto them knowing someone’s life or safety is on the line. Let us all pray that they understand that they are some of the few types of angels and hero’s in this dark cruel world

[@destinyguerrera]

This song made me realize how much my mom and dad helps the world and the impact they have. Thank you mom and dad for helping the world.

[@BlondiePop]

My grandpa was an active dispatcher for many years. He just retired back in April, but he and many other dispatchers definitely deserve more recognition. I can’t even count how many christmas celebrations and thanksgiving meals he had to miss with us so he could be at work and help save people

[@kilethetormentor7687]

These dispatchers are absolutely amazing so smart and talented and they go through more then most know much love to all our dispatchers out there you are a first responders as well thank you for all you do. you save countless lives of civilians and of other first responders.

[@Znate80]

Thank you from a fellow dispatcher. Nice to get some recognition in a thankless job.

[@serenaschutz8578]

I used to be an alarm dispatcher before I promoted up this. Sean really puts into perspective what I did. I can't listen to this without breaking down into tears for some reason thank you so much for this masterpiece!

[@theeATE]

Ive been looking for this song since like FOREVER

[@shannonking8298]

Police officers, paramedics and fire fighters are the ones the save our lives. But let us NEVER forget the ones you called to say you need help, the ones who passed on your SOS is to the right people. They made it possible for you to get the help you needed. They answer our calls for help and alert the right people. Sending love to all police, ambulance, fire staff and the dispatchers that make jt possible to get the help we need.

[@beth1213]

I disagree with the first thing you said. Yes police officers, paramedics and fire fighters save lives but call takers/dispatchers ALSO save lives. If we weren't at the other end of the phone the caller wouldn't get the help they need. Alot of people don't realise how important a call handlers job is. If we don't take the call seriously then someone will die. So I'd say call handlers are life savers just as much as a police officer, paramedic or a fire fighter, if not more important because they get the help in the first place

[@shannonking8298]

@@beth1213 I know I said that. I said that whole the officers etx are the ones that save us let us not forget the ones that take the calls for help

[@lisaharrison5397]

As a mom of a cop. I thank you so much for backing blue!!. God bless . ✨✌️💜🙏🎶

[@studentp1745]

dispatchers deserve so much, real hero's

[@beckytrott7159]

I could listen to this song over and over and never get bored! This song changed my life 🦅🔥

[@Stargazzer811]

Dispatcher's are the angels on our shoulders, doesn't matter whether you are police, fire, EMS or civilian.

[@kaitlyncocuzzo607]

On behalf of the teams in the hospital. Thank you. We love you girls and guys

[@ashleighclarke3471]

I have always liked this song since I first found it about 4 years ago. Just a few months ago I got a job as a dispatcher. I have always been grateful and thankful for the 911 operators and thought that they deserve more credit than they get. And now that I have become one myself it has made me even more thankful for everyone that does this job. Not a lot of people realize that we are the lifeline from when someone calls for help to when help gets to them. I work in a small station and out area that I cover is not that big but I still have had my level of stressful calls and give a lot of credit to those dispatchers that have the hard calls on a daily basis and have had to listen to some horrible things than an everyday person can't even imagine. So thank you to all the dispatchers out there for everything that you do.

[@savannah1856]

Everyone: Tik Tok Literately everyone: TIK TOK Me:......yeah same

[@traciborthwick3636]

My heart goes out to every dispature in every country that works there butt of helping others in difficult circumstances pat urself u deserve it ur hearts must b heavy in certain situations but a massive thank you to all service people U R NOT SECRETARIES your WARM CARING PEOPLE xxx edinburgh scotland xxxx

[@gabrielleryan6241]

The dispatcher from when I was in a car wreck was so helpful and reassuring, I don’t think I would’ve been able to help my sister if the dispatcher didn’t help me.

[@lorielpoteat882]

I'm A firefighters Daughter. My Dad served for 22 years . He is now of it but you can tell miss it . I always Tell him He's my Hero and the Best Dad ever

[@Julia_goolia_]

Here from tick tock also. And to everyone who says they dont Like country music but liie this song, just know that this is "real country music". There is a lot of it out there. You just have to be open to listening to it.

[@spartandavid-882]

FLUTTER_ KEYS yep, someone says they listen to country the other people think that is like the 'modern' country which is 90% pop and has little to no story. They don't think of the good real country

[@MattHDPlayzYT]

Awwwww I am a firefighter and I want to say that thanks you for this song

[@ashu9999ish]

Its lockdown , and this song gives nostalgia, I dedicate this song to all those brave heart , especially to My Angel Juliie. This is what she does and am always proud of her. Huge respect for what she does. It's true you all are an angel without wings.

[@nicklekennie1952]

Nurses in the hospitals, dispatchers, cops, EMTs and firefighters are all angles to me

[@alaynacrosby1861]

there has been so many times where ive had to call the police for either police or an ambulance and the most reassuring thing about the whole situation is that i know someone is on their way and they're actually taking action on whatever was going on at the time. I never learned any of their names but i will always remember the operators and dispatchers that saved mine and my families life.

[@southamptonbikeparkrider4148]

4 years ago I called 999 (live in the uk) and will never forget the man's voice who saved my life and got help to me within 2 minutes in the snow from beast from the east I live 3 miles from the hospital

[@aliciaklages4202]

I've read about the pizza call before. Listening to this song literally made me shake. Thank you too all the dispatchers it there

[@jumpinggoldfish4041]

i know a lot of people are coming from tiktok but please don’t beat the meaning out of the song

[@bailey_smith7788]

amen

[@evanlistear2473]

As a retired volunteer firefighter, I gotta say a prayer for all first responders. I retired because my mental health just couldn't handle some of the stuff I saw out in the field. Today, I serve as a certified bartender. I watch over the people who could end up calling 9-1-1 and I do everything that I can to make sure they walk out of my bar in higher spirits. If someone calls me and I can listen? I'll listen. I may no longer be in the field, but I didn't stop having those instincts to help people. I support the true heroes of the world. And if I ever see them come in, I'm gonna give 'em the best damn service I can provide because they damn well deserve it.

[@huyubinch4441]

I salute these dispatchers. If I were in their position, I would have cried.

[@shadowkisses2419]

I almost lost my bestfriend.. and I lost my grandma. My grandma died from brain cancer, she tried to stand up and she died right there. My bestfriend was having an asthma attack and his dad didnt care, I saved my bestfriend when his dad wouldn't. Be thankful for 911 dispatchers.

[@bahls1551]

Than you Shanna, for this song of our daily lives. Some people listen to it and think, "man she sounds awesome!" . I listen to it and it makes my brain travel back to work and think about calls I have taken this week or even in the last 15yrs. Just so much emotion when you go trough this daily, to hear someone put it into a perfect song. Thank you! Keep making beautiful music.

[@shannajackmanmusic]

Wow thank you so much for your kind words. So glad you are able to connect with it! I wanted somehow share what we do. So thank you for that reassurance! xoxo

[@johnkuelling279]

As a volunteer firefighter and EMT I can say that this song hits home. That being said, if it's just a job your in the wrong business. This is a calling and a passion.

[@briannalucas8713]

Thank all you dispatchers for all you do ❤️❤️

[@roguefamily7630]

to all law enforcement and dispatchers and firefighters and emts thank u for ur service

[@autumncaswell5505]

”not every angel wears their wings” I cried my eyes out