Shark Navigator troubleshooting and maintnince

[@mbaird4205]

Went looking for an assembly video for my new Shark Navigator DLX and thought "Well, learning some maintenance might be a good idea." So I watched this. This video is excellent. Shark should pay you for this and include it in the shipping box. What I especially like about it is that you have tied in the troubleshooting steps with maintenance steps so that basically the viewer sees an almost repeat of what the buttons and hoses do and how to take them apart and put them back together. Thanks for this very helpful video - it's bookmarked!

[@dinotorres4167]

DUDE! you're a freaking genius. i've been messing with this thing for 2 weeks. i was this close to taking it into the shop. i had my shark fixed within 5 minutes after watching your video...thanks.

[@bjmiller9759]

Good Evening, I was going to throw my vacuum away after several attempts to find out the decrepancy with the suction. You are Amazing!!!!. After trying to clean the hose with a broom. I filled a bucket with hot water let it sit and all the dirty water came out with a clog of built up residue. I have it hanging on my shower head. I will put it in the sun to insure it dries out. I had it stored in my garage 2 years and forgot. I can't thank you enough. You are an excellent teacher. I appreciate your time.

[@rosekay6570]

I just bought this vacuum for $10 because the lady said the head was blown. I cleaned it out at the bottom but didn't think about the top hose. I got to 1:28 and now I have a new vacuum! Thank you :D I am one happy girl!

[@CleopatraMom]

I picked up a shark vacuum on the side of the road. Got home and it wouldn't suction. I'm like o this is why they threw it out. I was 1:17 in this video and found so much stuff in the hose. Spent 30 minutes getting everything out and now it works like new. Eight years later and this video is still helping. Thank you.

[@jemgonzalez]

Thank you SO much. I was getting ready to go out and buy a new vacuum cleaner. My husband tried to fix our Shark Navigator and was not successful with it. He was certain the motor was no good any longer. I watched only half of your video, and you showed me what the problem was. Pushing a broom into the hose found a gigantic obstruction at the very end of the opaque portion of the hose. (I accidentally broke the ribby part of the hose, but some duct tape took care of that for the time being). Now our vacuum is working just fine, and you saved me ... well, the price of a vacuum cleaner. I really cannot thank you enough. If you take donations, I would be glad to send you some money. You deserve it.

[@Vacbin]

Julia Gonzalez Glad to have helped! Thanks for the kind words.

[@MissMcD]

Same here. I was just about ready to buy a new one ...couldn't find my manual but YOU saved me. Thank you so much!!!

[@nonelost1]

Duct tape will not seal your hose leak, especially on the ribbed portion. Therefore as you vacuum, you will be breathing in the dust. Until you get a new hose, I advise wearing a dust mask. Me, I always wear a dust mask when vacuuming anyway, as most vacuums are not fully sealed. I also wear earmuffs to protect my hearing, similar to what landscapers wear when blowing leaves.

[@kittymeowmeow1684]

I inherited this vacuum from my mother-in-law without any direction or manual. This video answered all my functional questions.Thank you.Well done.

[@bonniefranz6385]

Young man, you rock. I have a different model but I was still able to follow your guide to solve my problem- clog. I can't tell you what a relief it is to a. get the mess cleaned up and b. not need to pay a service man or god forbid buy a new one. THANK YOU.

[@Ariesmary3387]

10 years later and your video still helped !!! Thank you so much.

[@Wreinie]

This was absolutely the best care video I have ever seen! Thank you for taking the time to do this!

[@mytube92369]

Man, thank you for taking the time to do this video. The problem that I have is the brush is spinning for 1-2 seconds and it stops and then I get the red light. It’s been cleaned throughout and the hose is clear,lots of power. Many are saying to change the belt but the belt looks like new. Thanks

[@lescobrandon1699]

THANKS!!! I was just about to go buy a new vacuum when I decided to troubleshoot this one. Within the first couple minutes I found the problem thanks to your video. You just saved me at least $100!!

[@pdelmercado]

Thank you for helping me learn how to troubleshoot and fix my shark navigator. I was thinking that I had to buy a new one, but thanks to your helpful video, it's working just fine now. You are an awesome teacher....thank you so much!

[@mindebi]

Thank you so much for posting this. I had it repaired from a shop few months ago and it broke down again today. Just few a minute watching your vid I found I fixed it. Thank you so much! U saved me money, mileage, and time! I subscribed!

[@Dfostube]

This was AWESOME!! I have called Shark twice and just called a few min ago and they are sending me a new pod. However, after watching your video and going through every step my vac is as good as new!! Now, I know how to take care of it! Thanks so much!

[@kerfeldc]

Wow. This video changed my life. Okay... maybe that's an exaggeration but this video provided me with the solution to my problem by the 2:30 mark - a massively clogged hose. Vacuum now works great. Thank you.

[@marthagonzalez5778]

Thank you very much for taking the time to create this video. I had already thought I had tried everything to find the problem with my vacuum. Cleaning the hose with the broom handle revealed a juice top that was lodged very nicely in the center of my hose. Everything working great now, thank you :)

[@LymanPhillips]

My daughter was given one of these and she said it didn't suck anymore. I started taking it apart and used a shop vac on blow mode to push the dust out of it just like you said. The top cyclone was packed with dust. I had to add the crevice tool to give it extra velocity and worked on it both directions for a good 5 minutes. I blew out all the foam pads and the hose and everything. Tomorrow its going to be 95 degrees and I'm going to wash the foam pads and put them out to dry in the sun. I figure it will be done in an hour. But so far, its like a new vacuum Thanks!!

[@elisatravis5200]

Thank Gd there are people like you in the world. I thought I did all the troubleshooting but then using the broomstick discovered a clump of dirt in the middle of the hose that I did not see or feel. Did the trick! Thank you!

[@jodonahoo7019]

Thank you. My 3 month old Shark Navigator rollor brush was not working--no green OR red light. Pushing the black button and removing and reinstalling the head restored the power. You are bookmarked!

[@done4us]

I have a different model than either in the video, the navigator swivel deluxe. It most resembles the old shark in the video, but doesn't have a removable cyclone assembly at top of canister. It appears to have a cyclone assembly, but it doesn't remove for cleaning, or I don't see how. Thanks so much for all the information, I've cleared my hose, washed the filters, and will try again in 48 hrs. It will surely work better even without cleaning the clyclone assembly. Well done, very useful.

[@grannyk4265]

Thanks for the great video. It was very helpful! However, we've had our Shark Navigator for about 6 months, but only used it 3 times - as we were gone a few months. All hoses are clear, filters are clean and like new, and we only had to empty the canister once when it had about 1 1/2" of dust. HOWEVER, after we first assembled it, and again today when we went to use it, the roller brush had no light. The first time, we removed the brush assembly as you suggest, re-clicked it on, and it worked well. Today, I carried the vacuum up the stairs to use it - no brush roller light again. I've removed the assembly and re-attached it, three times, to no avail. All this to say that I sure do appreciate the video that demonstrated that we did everything correctly, and still have had the brush issues two out of three times using it. and now I'll be calling Shark on Monday. The couple of times we've got it to work, it was wonderful - but who wants to have to reassemble the vac every time it's taken out to use!!! And now, after following every step, the brush won't turn at all.

[@michaelschmitt3421]

+Granny K If you have a voltmeter check to see if you have 115-120 coming out of the connection between main, canister part, and the roller head. I found that I had voltage coming out from the canister. When I connected the roller head the roller started up, but when I wiggled the roller head at this connection, I found I was loosing power to the head. Therefore the electrical connection is not 100%, so I am going to jam something around the square plastic connection to see if the power will maintain.

[@grannyk4265]

+Michael Schmitt Thanks again, Michael. I finally did call Shark and found that the solution to my issue was beyond simple! I was just not positioning the vacuum correctly to get the brush rolling!! I'd turn in on, THEN bend the handle back to start vacuuming. However.... a very kind and helpful agent informed me that the brush will only start rolling if you turn on the switch AFTER you bend the handle back into the vacuuming position. Crazy, I know, but it works great now. The agents at Shark have been great, by the way. This is my second bagless vacuum, (my other vac is a honkin' huge Sears Performance bagless Direct Drive. It'll pick up anything, and the canister is super easy to empty!) The shark is much lighter, and I use it for my finished basement carpet and/or bare floors. I'd never go back to bags! Love it! Love it!

[@jenrarey]

THANK YOU!!! My shark stopped sucking after just a month, and I was really upset that I might have to deal with the hassle of returning it. BUT- it was a simple fix thanks to you! Nice work!! :)

[@berthamartin9742]

Thank you it's so nice to see a young man taking the initiative to help others....keep the good work...and I love the way your cute dog was trying to be part of the lesson....

[@TechTutor100]

Hi LogDog, Just wanted to say thanks I was having an issue with my shark (same as in the video) and turns out it was in the hose (needed to be stretched) and after following the troubleshooting tips I saw the huge ball of fur (cat) that was stuck in the hose. I followed all your maintenance tips in the video and now it runs like new again. My sincerest thanks to you for taking the time to make this video. It really helped me out. Thanks and keep up the great videos! :D

[@judydevotee7959]

Thank you logdog321. My Shark vacuum was losing suction. I followed your video and it is like a brand new vacuum. I forgot just how great it worked! It's even better than a shopvac or one of those vacuums at the carwash, and with three kids, I need it to have major suction. Thank you so much for your help!

[@overcomer1us]

How HELPFUL!!! The broom is what did it....I never would have thought of checking the hose for "housing" the obstruction. Thanks!!!

[@ExGirlfriendSystem]

Great video man! I learned a few things. You forgot one part though, cleaning out the metal screen attached to the fine cyclonic dirt filter. It can get pretty caked up with dirty after awhile and I usually just take a wet paper towel to it and then let it dry.

[@lipliner35]

You saved me so much money with this video!!! I just fixed my vacuum!!!! Thank you!!

[@janisgage9441]

I am getting such a great education on my Shark from this amazing young man. He has a great presence, clear concise instructions and the best utube on the Shark vacuum fix-its. A very awesome job.

[@tdelbruegge]

Thank you...i just ordered a new one from walmart then i decided to check youtube...because of you, i found the clog in the hose using a broom handle and discovered filters i didn't know existed. the the suction is so hard now that i can feel the resistance when i push it across the carpet. needless to say, i will cancel my order...all because of you!

[@amalfia22]

wow, i know this is an old video but thank God it came up in my search. i'd checked my hose twice and didn't see anything, but when i pushed a broom handle through - there was the clog (a piece of wood from construction, actually). THANK YOU!

[@estevanramonperezpascual2108]

Thanks a lot. I didn't even realize that the piece at min. 3:10 could be lifted out to clean one more filter. THAT was the critical step I was missing to know how to get the suction back up.

[@SonOfAdam94]

Wow! That was a genuinely informative video, thanks! I am experiencing a sudden high-pitched whistling sound when vacuuming with this model so I will try your maintenance steps this weekend and see if that solves the mystery.

[@damarissalas022590]

You're the Man !!! Yess! Only 2 min into the video and its fixed! I spent the last 2 hours trying to figure it out lol..

[@annestein6084]

Thank you for the very informative video! I was able to locate and clear an obstruction on my vacuum that I had previously overlooked and now it is fully functional again. Thanks again!

[@xxTheMajorxx]

Great video - thanks for making it. I was able to figure out what that awful red light in "carpet mode" was about and fix it in 3 minutes (restoring it back to a green light) thanks to the video.

[@123madsp]

You fixed it! Thanks. All that was wrong was that the hose was super clogged with pet hair. Not sure how it got to that state, but now I know how to take care of my vacuum cleaner. Thanks!

[@RubiaMountainMomma]

Thanks so much, this really helped me clean my mother-in-laws vacuum. As a retired teacher, I respectfully request you correct the misspelling on the title though. Professionalism :-)

[@clancyratliff8974]

Thanks! You helped me too -- same issue as some others, massively clogged hose. The broom handle worked great.

[@inconsistencyy]

Thanks for taking the time to make this video! Super helpful.

[@roberttherealtor45]

I watch the video and have not tried the a fix. If I do not get it to work your presentation was excellent. Outstanding job. Thanks

[@DestroyingKayfabe]

damn, this was very informative, i appreciate this very much, just saved my wife and i 70 bucks on buying a new vacuum cleaner, thanks a bunch.

[@narjisse5388]

Thank you so very much! I was going to take it to goodwill. It's very kind of you to take the time to make this video.

[@gracenorthrop8273]

Thank you! You helped me find the one place we didn't realize there could be a clog.

[@tat2dbluedonkey]

You're awesome! I've had an issue with the brush on mine so I followed your instructions! Fixed in no time! Thank you so much!

[@andreaburchell4434]

Nice dog! I have a newer Navigator and had lost suction- had sucked up the outlet safety cover for the outlet end of an extension cord. Had to loosen the 3 screws at the floor plate and pop it off, my problem was obvious. Great video and thanks for the tips!

[@lesliehawkins2754]

Thank you so so much! My vaccum has been broken for almost 4 months and you helped me find the problem. Thanks! And I think your dog is adorable :)

[@caroleroberts7243]

Thank you so much! I was ready to go buy a new vacuum today because the beater bar wouldn't work and no light. We'd tried everything except disconnecting the handle from the bottom. That did it - thanks!!!! Oh, and I never knew the filter basket came out.

[@pinkprankie]

yep - also a ridiculously clogged hose! broom handle did the trick. had already located a vac shop with plans to drop it off when they open tomorrow. thanks for saving me some cash!

[@williammaynard9069]

Excellent post, it made me look at things I dint think of looking, sometimes the booklet can be a bit vague

[@Blazinblues2370]

Thank you! My navigator is a little different than yours, but I followed your instructions and it is working again!!You the man!!

[@leahohanian2821]

Thank you for doing this. Saved me and my dad hours of trying to figure this thing out ❤️

[@suzannehribal4117]

This kid is amazing. I need to go through this with my navigator. I had no idea about each of these pieces. Very thorough and informative video. I actually can’t wait to see if I can get my vacuum picking things up again.

[@btthomas1376]

Hi! I was wondering if you could take out the roller, to make it easier to get the hair and stuff that is wrapped around it, like you can on other vacuums. This is what I was searching for. Great video and you did an awesome job of explaining everything clearly!

[@mitchlefkowitz9116]

Taking the roller head off and putting it back on worked for me! Thanks so much for posting!

[@rhnegative1]

Thank you! I thought I was going to have to get a new vacuum but your video helped me fix the problem! Thanks!

[@extremelevine]

Thank you so much! I didn't know what the problem was...now it's like brand new!!

[@dalepocat7961]

Thanks for the help! I had no idea I needed to wash the filters. They were almost solid. Now it works like a new vac! Great video!

[@CrankyLoser]

Thanks for uploading this! I found what was clogging my vacuum in no time :)

[@Raquelpdx]

Thank you so much! I cannot believe I haven't been cleaning this correctly, I thought it was junk. Thanks

[@AtomicFrog81]

Really well done! I have a Bissell that is really poor with filtration no matter how much I clean it. When I'm done vacuuming, the device is literally dustier on the outside than when I started. Do these sharks keep their dust contained well?

[@christinaflores2594]

thank you! 2 minutes into your video I was able to figure out the hose was obstructed in several places. So gross! vacuum works great now. So glad i watched this before i tried to return or buy another vacuum.

[@annegiles4972]

Awesome Video! I went through step by step and now my Vacuum cleaner is operating like Brand New! I am not very adept at Maintenance,but this was easy to follow.Thanks once again!

[@blessedand4givenipress570]

Thank you Thank you Thank you so ver much. Our Vacuum is up and running again. We took the hose off that was connected to the base and it was jammed. God Bless and thank you for taking the time to post I am very grateful.!!!😊

[@theeflatlander]

Good video. I followed step by step and fully cleaned out my dad's vacuum.

[@madics12]

Nice clear and to the point video. Thank you for posting!

[@dawnspoto124]

Awesome video. Fixed my vacuum right up. Thanks so much!

[@J25x]

@logdog321 lol thanks. We just purchased one of these Shark Navigators around Halloween and I haven't cleaned it or done any maintaince. I've noticed the brush/head sounding different recently, I think I may take a razer to the hair in there. Good info thanks.

[@Lmorbenny]

Very helpful! Found a clog and now I feel like I have a new vacuum! Thank you!!

[@dawnd.7185]

You saved my vacuum!!! Thank you!!! This is actually a great little vacuum once again!

[@d.lawrence5670]

I was this close to going out and buying a new Navigator. This kid just saved me $189.

[@vickyduran2919]

Your really great at explaining, I was thinking...."Oh crap" Do I have to buy another vacuum? Vacuum is as good as new thanks to you!!!You really know your stuff!

[@everytopicoftopicandthings2860]

Hopefully you don't get corrupted by the world, I'd like to see you prosper, for yourself and for your family. I love what you do, thanks for the help.

[@jclausi02]

Thanks so much. Sometimes it just takes someone to sit down and bounce ideas off of to fix something. This video did that by organizing my thoughts and giving me a protocol to follow. Thanks a million.

[@denaturley2952]

Absolute ditto to the last comment! (Except for the duct tape part.) Thank you so much!!

[@ellenmbarch304]

video was very helpful. never thought to unkink hose. still not clear about cleaning cyclone. can you rinse in the sink?

[@balloondogspop]

This is such a helpful, straightforward video- you are great! I'll definitely be visiting your channel in the future when I need help with my Shark Navigator.

[@AmpliFreQuency]

This helped a lot! I have the Navigator Deluxe, which has somewhat different internals, but following how to disassemble it to clean got my vacuum sucking up stuff again. Turns out the pipe at the bottom was clogged bad.

[@buddylight7595]

Great video, thanks so much. The beater brush wasn't turning, and no green light. I took the floor head off and put it back on, and magic. Good as new! I don't know what it does, must reset something?

[@flashcraft]

Has this video been up for 10 years and you still haven't corrected the title spelling? Anyway, it's an excellent video and I learned something from it. Thank you for putting this up, it helped.

[@normakibler]

Thank you for helping me to maintain my shark navigator.

[@DWinthekeys]

Excellent!! You saved my perfectly good vacuum from the scrap heap!!

[@corrinejacobson9232]

Thank you for posting this and you did a great job helping me clean my vacuum!! Good job!!

[@happieTeach2u4fun]

That was really good and informative. I hope Shark appreciates what you do. You should be a lead on their service team. Thanks for that detailed tutorial! I learned a lot. :)

[@jansparks5267]

OMG, I know I also know this is old BUT it just saved my life. I thought I'd checked everything when it wouldn't pick up but I hadn't....Thanks....

[@maryannetruscello7326]

Great Job. Could you show how to take the vacuum apart so that you can use it to vacuum your steps or to reach high spaces or curtain tops? thanks

[@louiseroberts8403]

Best video on the shark. Shows you how to get off bottom hose and very informative. Great job.

[@nebogie]

Can you do a video on checking the Lifetime Belt?

[@dianem3805]

Thank you so much. You showed me how to get the brush rotating and green light back on!

[@sandrastevens2793]

Really good info. I do have a new 350 and did not realize no usual accessories included. Plus on second position have no roller action. Will check your method of checking this! Thanks!

[@DesertBluebells]

Thank you, Genius!! My very newish vacuum is ontop! Thank you. It was plugged in one area, and I'm SO GLAD it was n o t the motor. I was so bummed. I'm a widow with NO extra $$. Thank you to you & Sharp Vacuums!!

[@faithhoward-mooney9340]

Thanks for the great video! I found out what the problem was within the first 5 minutes (after trying to fix it on my own for an hour)!

[@brendacoleman1880]

I just want to thank you for sharing this video. It was extremely helpful and vital to me to just take part by part of loose and clean my vacuum even though the light turned red and I might have to call. It was extremely important for me to know these things. I appreciate you sharing this video to me another God bless, you

[@kikochan168]

Thank you so much!!! My vacuum wasn't vacuuming but now it is fixed!

[@J25x]

Great videos. How do you wash the filters?

[@tomseaman5034]

Thank you for the video. Is there a way to raise and lower the vacuum depending on the type of carpeting? My vacuum is sucking great, but I really have to push it hard because it is a brand new carpet. I would like to raise it if possible so I don’t burn out the belt for the brush.

[@stevemartinson9588]

Enjoyed the video on maintaining the Shark Navigator. I was hoping you would know how to fix the wheels. They keep falling off which essentially renders the vacuum worthless.

[@cvalascho]

There is a little vented section near the bottom front of the vaccuum that opens and there is what looks like another little felt filter in there. Should that one be washed too? Thanks!

[@dicemartin]

Yo this video was lit man!!! Thank you 😭