She called the Fire Department after I left

[@goofe.washington953]

Any person who admits they made a mistake, especially on a KZbin channel for all the world to see, is someone I would hire and recommend to others. We all make mistakes. My father taught me to stand up and be accountable. Be responsible…own up to your mistakes, do what’s necessary to fix them, and everything will work out in the end. I like dealing with honest people. Good on you, HVAC GUY.

[@HVACGUY]

Thanks

[@scottrothe5947]

Ain't none of us that are perfect. If you make a mistake own up to it, correct it and gain respect!! Way to go guy!! I have done that and been there!!

[@americafirst5758]

@@scottrothe5947 but if you are a professional this would not happen

[@lexmarks567]

@@americafirst5758 bull even professionals have a bad day.

[@helenofirvine]

@@americafirst5758 Nope.

[@khx73]

Mistakes happen. What really counts is how you deal with them. Bravo sir.

[@satguy]

As an auto mechanic I felt sorry for some people and use to "help people out". After I got sued by one of those customers and the judge saying to me you're the professional you should have known better, that practice ended.

[@stevee7774]

Amen brother, every time you try to do someone a favor in the automotive business it turns around and bites you in the ass.

[@1realtruthrightnow742]

Yup yup yup!!! I have a former customer that I had helped on many, many occasions. The last time I could not because I was not around I was on vacation. Well guess what. She didn't like that, so she called the police, made up some story that I defrauded her plus put her at risk in some way, so when I got back from vacation I was visited by a detective and to prove what she was saying wasnt true at all. I had to deal with that. I Will no longer help anyone ever again. It kills me to say no to people hat really need it, but people have just turned bat shit crazy anymore

[@FixItStupid]

I Stopped Too No More FIX IT They ALL WANT IT FREE .. PARTS TOO..& Come Back That Never Touched

[@SovereignTroll]

Customers are the enemy in residential. Why I prefer refrigeration only. Also the filth, the clutter and need a goPro to defend oneself..

[@satguy]

@@SovereignTroll The one thing I do know, I couldn't work retail anything in today's environment.

[@jenko701]

I’ve spent my life repairing electronics and things like you repair , from time to time things like this happen . Any one that says they haven’t had something like this happen is not being truthful. Love your channel .

[@patrickmccarthy5617]

Naw fuck that this white boy needs to slow down and becareful

[@artadams424]

A true troubleshooter at least finds the cause !

[@myrtislockett7792]

I call this electrical problem intermittent. Sometimes it works and sometimes it doesn't. Heat pumps can be very tricky to work on when you didn't install them yourself. Those disconnects are the worst but it is better than no disconnect box.

[@briank1263]

I fixed a low volt pool light once and the ahole called me later at midnight and said his pool pump started smoking and blamed me for it. My boss at the time was a pushover and fixed it for the guy for free. I was pissed. What does a low voltage led light have to do with a 240 volt pool pump? The dude played my boss like a fiddle.

[@myrtislockett7792]

@@briank1263 what is worse than that ? When the boss/owner and the customer are best friends and are trying to set you up. Best to stick with the truth and nothing but the truth. It always comes out in the wash.

[@mnight207]

This is a real man. Real men make mistakes and admit them, own up to them and try their best to fix them

[@racmonkey3596]

You are not just improving skills, you are fully equipped with honesty and integrity. I salute you Sir. And subscribed already to support honest people.

[@HVACGUY]

🙏

[@davidgregory7702]

Reading the comments I am surprised to see so many in support. Not because you don't deserve it. You did the right thing and opened yourself up to be scrutinized by the internet's finest. I just expected a lot of know it all's and armchair QB s giving you no respect and saying they could have done better. Too see so many people commending you for your honesty is refreshing and unexpected. This has singlehandedly restored my faith in humanity. For today anyway. Good job and thank you for being you!

[@bobboscarato1313]

Many honest viewers see and know Curtis is an honest guy who admits to his mistakes! They'll side with him; great gentleman of the HVAC service trade!

[@ajbeck2121]

Good job brother! The only folks that make no mistakes are those that do nothing....

[@Onlyasking-b3s]

That's what my dad always said

[@MK-xl9tt]

100% and I agree with him those disconnects suck!

[@bobboscarato1313]

@@MK-xl9tt They are cheap and you can hurt your hands with them also!

[@brianwilson13420]

I worked in the HVAC service business for 40 years and have to give you a lot of credit for being so calm and collected while diagnosing a system that could have ended up in a lawsuit and yet your honesty and integrity prevailed in the end. Bravo my good technician.

[@bobboscarato1313]

That's a very important trait; if you're impatient, you are in the wrong business!

[@pzzuo1387]

I have found on some of those boards that the solder joints are poorly made on the back side of the board. The last Rheem I worked on had a very weak solder connection on the back side, on the IBM relay, so the blower would intermittently cut off, leaving the outside condenser running, icing up the A coil. That would have been tough to troubleshoot, if I had not pulled the board and spotted the connection.

[@optimusprimer4392]

Yeah that would have been very frustrating

[@bigslimslaven1]

This is how we technicians learn! Everything can't be taught in a classroom or in the field by a senior technician! Most things of this nature we learn on our own! And now, you know! Good job my brother and keep the videos coming!

[@willsmith475]

I always told my crews if you make a mistake. Own up it, learn from it, ask questions, take advice from others and move forward.

[@ricklee4]

Good job but next time a board is giving trouble (intermittent or failing) pull the board and inspect it for cold or broken solder joints, especially at screw terminals, pins and near mounting holes. I use a jeweler's loupe and wiggle and push inspecting the component and trace sides. Even flex the board a little and you might see a trace that has broken. Vibration or stress can do a board in, I also carry a soldering iron to repair on the spot. HVACR tech, electronic tech & electrician (retired).

[@markcollins457]

When you said you hate those disconnect box's you took the words out of my mouth, what makes them really nice is when it's 95 degrees out and it's your last call and it's a apartment complex and the other 4 service calls had the same disconnect. Keep your head up buddy!

[@SovereignTroll]

It helps to lube the pullout disconnects.

[@davidicousgregorian]

when i work on those disconnects the covers can be removed like his did almost fall off 15:11 theres a way to move them so they can remove sometimes it takes a min to see how they remove but ive never seen them not be able to be removed for easy access

[@myrtislockett7792]

Also I have pulled these disconnects apart sometimes while trying to disconnect the power. They can be aggregating.

[@bobboscarato1313]

@@myrtislockett7792 Aggravating?

[@myrtislockett7792]

@@bobboscarato1313 yes aggravating because when you destroy the disconnect you get to replace them for free. I never realized the typo. That's really funny looking at it now. Ha. Ha. And what you are doing right now could be considered a callback on another service tech. Thanks for not throwing me under the bus 👍🏼

[@projectartichoke]

Everyone makes mistakes, but not everyone does the right thing afterwards like you did. Never lose your honesty and integrity, those are your two most valuable assets! Your customers will know if you are honest or not, and they'll tell people either way.

[@brucelytle1144]

I just had to stop and tell a similar type of story. I was working at a Portland (OR) elementary school (summertime, no students) outside, but walled up 8 ft with a 10 ft overhead. I light my torch, got the standard acetylene puff of smoke... That set the whole fire alarm system off! I immediately called 911, and explained the situation, didn't matter. It was a school, they had to check it out... 5 engines showed up! It was right across the street from the East Precinct of the cops. Oh JEEZ! All turned out well, but still!

[@bobboscarato1313]

I'm sure you won't make that mistake AGAIN...!

[@DGTelevsionNetwork]

I can't believe they didn't put the system into test mode.

[@arthouston7361]

Today, when you first went to the outdoor unit and discovered the contactor was pulled in, the compressor and fan were not running. I would suggest taking the meter and checking for power coming from the disconnect, which you mentioned was "on" at 2:35. If no power was found, I would go right inside to the power panel and restore power there, and make sure that the contactor was receiving a Y1 call from the stat at the outdoor unit. If not, then I would look for my wiring error. The problem is that we still do not know why you had an issue yesterday. That said, I would confirm first that there was actually "smoke" before doing anything. The lack of a smoke smell anywhere was the big clue that the smoke was actually sublimating ice vapor from the evap.

[@spvillano]

I've had controllers just get into a weird logic state, had to pull power until the caps on the board discharged for it to get out of whatever impossible state it thought it was in. Once fully off, it reset with no further problems.

[@arthouston7361]

@@spvillano While sometimes a board will have a com error, in this case I think that customer himself had a com error.

[@arthouston7361]

@Fah Q You are making a common assumption that is incorrect. First, you want to make sure there is power going to the outdoor unit, and if none is found there or at the disconnect, you must then check the panel inside to find out why. The indoor unit where the 24 volt power comes from is NOT on the circuit of the outdoor unit. Second, the contactor may be welded closed, so you must also make sure there is power holding it in, and not a welded contact. I have found literally dozens of contactors that appear to be pulled in, and were not. Also, the word, "contractor" has an extra letter that changes its meaning entirely. HTH.

[@arthouston7361]

@Fah Q You must be one of the guys that I follow up on.

[@arthouston7361]

Just so you younger guys don't make the same mistakes as a guy who has been a CONTRACTOR for 22 years could make, let me explain why my way eliminates a mistake. First, a humming contactor does not mean that it is receiving a voltage in the proper range. A contactor can be humming and appear to be pulled in normally, but in reality, a wiring or other issue could be starving the coil for current. When this happens, the spool (the plastic form on which the coil is wound) can heat up and hold the coil in the pulled in position without any visible sign of a problem using the contacts as a determinant. In fact, I have seen welded contactors that did not appear to be welded at all. The BEST way to look at this situation is to: 1) measure the voltage at the contactor to make sure it is in range, 2) de-energize the contactor and make sure it moves to the open position, and 3) determine why there is no 240 volt power to the line side of the contactor. If the breaker is tripped inside, it may have had a reason to open. My first line of defense against laziness is to look for a short to ground in the outdoor unit. When working with 460 volt units, you can have a short in the three phase disconnect itself. I had never seen that happen until a month ago, but even doing mechanical work since age 11 did not show me that particular fault. The moral is to always check and test to be sure, and you will pare those callbacks way down. That way, I don't have to go to a site where the client wants a second opinion, and no one will have to follow up on me, either.

[@markcampbell4576]

said it for years, a good mistake is when nobody gets hurt. nobody is perfect, if they says they are perfect then they are lying. Big respect to all technicians in ANY trade to obmit when they've f%$ked up but to learn from it, isn't that how we get by in life??!! respected you're honesty in posting this video 👍👍

[@bobboscarato1313]

Just watch out when they call the lawyer or local TV station accusing you of some bad work you did...!

[@spvillano]

@@bobboscarato1313 yeah, but the TV station loses interest when you say that you mistakenly pulled the wrong wire and aren't charging to fix your own screw up. That's a nothingburger story for them. Pretty much the same for the lawyer in the end. No property damage, no charges for fixing your own screwup and nobody hurt, nothing much to try to claim that'd survive even filing.

[@dunruden9720]

admit

[@annwithaplan9766]

@@bobboscarato1313 - Yup. Goes the same with other areas. I manage a mobile home park and there are some homes that were really bad. One of them a renter wanted to move into that needed repairs and said he'd do the repairs himself. We'd give him the supplies and reduced the rent. Later, his wife called a news channel saying the landlord wouldn't fix anything and they had to live in squalor because of it. They finally left. He'd never fixed anything and the place was so bad it was torn down and rebuilt by a new owner.

[@Michaelfinch-r1y]

​@@bobboscarato1313👍

[@johnhart8373]

You’re a true professional keep up the good work we need people like you to give us all a good name

[@rabokarabekian409]

I used to write notes inside the unit for wire colors/terminals before pulling wires. These days, even a halfway good cellphone photo can be a life saver, It is SOOO easy to get distracted or forget. Especially if you got a cellphone.

[@ezekiellackey3439]

Good to see honesty out there. I’ve had my fair share of mistakes. Anyone can do it. Owning up is what most people can’t do.

[@matthewmcgraw5258]

Integrity is strong in this one. Made mistake, corrected issue. Subscribed because of the video. Great video sir. 😃👍

[@dark88reaper78]

Electronics can be weird sometimes. Especially if the fault is not consistent and you cant search/recreate the error. But as other comments already said: Very nice that you are beeing honest about your mistake and fixed it afterwards. There are not many people out there that admit their mistakes and blame them on others.(Sometimes an apprentice can be scared of admitting their mistake and you need to tell them to be honest from the very start) Keep up the good work!

[@jerryrobbins7256]

Intermittent and no faults when troubleshooting are the hardest problems to find

[@4u25out]

Its very hard to find an honest repair man these days, HVAC, Electrician, Plumbers,etc...props to this guy for being honest .

[@Theoldenmage]

That's why I refer anyone who's asking to go to college to a trade school if they can afford it, it's honestly amazing

[@GGCGAGSG]

Electronics Tech for 38 years. There are two types of techs, those who admit their inadvertent errors and those who do not. Keep up the good work my friend, I would hire you anytime.

[@truthserum8326]

I'd be careful about pulling breakers. Once I did that and the plastic bus bar stand off broke behind the bus bar and allowed it to touch the back of the panel. The resulting fire was not pretty. Why not simply check your running amp draws when the condenser was running? Much safer!

[@sh2697]

he is so honest. I wish I can tag along with him on the weekends if my wife lets me. I would carry my own tools and work for free.

[@warbird101210]

26 years in hvacr...never had that happen...but I have made many mistakes.....learn from them...that's what my journeyman taught me....great vid bro...

[@trufix72]

Thanks for being honest for your mistake. Thumbs up for honesty.

[@earlestes8649]

Sounds like a bad relay, but it started working again. But it definitely will quit again

[@joeaugustine2245]

Appreciate you showing your mistakes. They happen from time to time to the best of us. I hate those disconnects too lol

[@DonVito-xf6yw]

imo there should be no boards on residential hvac units. Just simple contactors and safety switches. Send 24 volts to energize a coil and thats it. If a safety is open; then its an easy solution. These electronic boards create headache for troubleshooting.

[@cutum]

Great video. I really value your content and honesty! You're genuinely adding value to your viewers!

[@SkilledLabor]

I envy your calm demeanor! Especially being in HVAC. 👍 Man I wish I could stay that laid back doing what we do lol. Hats off to ya

[@murkyturkey5238]

Lol he’s been doing it for a while, we’ll get there

[@SkilledLabor]

@@murkyturkey5238 agreed! 18 years in and still have my days when clown salesman haven’t a clue what a tape measure is 😄

[@myrtislockett7792]

We have a saying in New Orleans. It's not the heat it's the stupidity.

[@stevenmoomey2115]

I had to do a Compressor replacement, with snow on the ground and lightly snowing. Had to clean the indoor coil and fan too, taking them outside. Finished, checked everything out. Was at a Fuel Station, when my pager went off. Customer called answering service, that the Heat Pump caught fire and went into his eaves. Turned around and went back, over an hour away. Fire Chief stopped me on the street, and started cussing about the customer. They had rolled up dropping fire hoses. Service manager, came up behind me. The Heat Pump had gone into Defrost, somehow he never noticed that before. Yeah, he was a total jerk, which was why I had to replace the compressor on that day.

[@bobboscarato1313]

You need to troubleshoot unit correctly before changing out compressor; don't skip classes!

[@stevenmoomey2115]

@@bobboscarato1313 What?? I didn’t Condemn the Compressor, my service manager did. This after the customer wanted a second opinion, after another company had condemned it. It was a mechanical break up, from a plugged indoor coil. Changing filters was to big of a bother for the customer. The only thing that should have been different. Due to the weather, there should have been two of us. But, that was not my decision to make.

[@myrtislockett7792]

@@stevenmoomey2115 ha. My knees and back hate it when I do a compressor change out without any help.

[@godbluffvdgg]

As a contractor/owner It's good that you shouldered the responsibility... You're in a tough business...I've been around the business for 35 years; Let me give you a word of advice from someone who has HVAC company owners in the family IF YOU TOUCH IT; YOU OWN IT...If it looks older than 5 years tell them they need a new system; offer financing like the big boys and charged them 15-20 K to replace the air handler and the compressor...It's the only way you can be assured some other jabroni comes over and messes with your stuff...People are notorious liars generally.

[@bradleycalandra6002]

Sell a new system after 5 years? That's the reason nobody trusts us.

[@godbluffvdgg]

@@bradleycalandra6002 The alternative is to be saddled with a shit system, installed by some jabroni you never met...All clients care about is Cool in the summer and warm in the winter...Everything else is static...If you're a good installer; that's the only way you can guarantee no call backs...I'm not talking about a coil freeze up because the filters are dirty...Or replacing Caps...Easy things...If it's not easy to troubleshoot replace it all...The distrust of the industry won't be solved by being kind to a couple customers...

[@darrenwhite544]

So what you're saying is tell someone they need an entirely new system when they don't or be a lier because the customer might be Wow wonderful advice NOT

[@timgreen1835]

@@darrenwhite544 - I thought the same thing. Wow ...

[@falsedragon33]

This is why there is no respect in your Industry. What you suggest lacks any sense or ethics. That's how the 3rd world thinks. I doubt this man could lower himself to your level.

[@metalsurgeon9196]

Didnt get below freezing only but four day here, I don't live near you but if I did an honest tradesman like you would be at the top of my call list.

[@joebass5163]

I had a suspicion early in the video when you said "you'll be surprised at the end". I've watched fog come out of my car and window units but never a central system.

[@benkuxhouse787]

The board is probably still on its way out and if it happens again you should replace the board. Electronics can be intermittent with problems

[@sunarf]

Honesty...maybe the greatest trait a human can have. If you were in my area I guarantee you would get my business. Well done sir.

[@bendillard5946]

I worked for an HVAC company for a brief period, and we had one man who went out before we did and he screened the job and especially the customer and informed the customer of what they could expect and he told me that they will not work for certain people because they don't want to pay!!! And they never sent us to those jobs and it works beautifully because we never had problem with payday ever!!!!

[@bobboscarato1313]

Why did you work only for a brief period?

[@dillonlexington]

It takes a good man (or woman) to admit the were wrong. Great job doing the detective stuff. Loving the content!

[@raidone7413]

Posting it is even harder in my opinion. Wayyy harder because you know in the back of your mind someone could use it against you to try and discredit you

[@dillonlexington]

@Jason McAllister Me too my friend, Me too.

[@mikeworkman3593]

Yeah right, no woman is crawling through fiberglass.

[@versatec1]

The hardest part of my job by far is working for the public trust me guys some people you just do not want to work for and that is the skill... working out who is worth working for and who isn't

[@soulkeeper48]

As an electrician you had me baffled when you started poking around in the electrical panel as to what you could possibly be looking for you're amp clamp already gave you the information you needed 😉 plus breakers are brittle not a great idea to clamp on them with metal wouldn't be a bad idea to replace those

[@Nedyarg1100]

I'll admit I know basically nothing about this stuff but I can't imagine it was overly safe to be poking around in the breaker panel with electricity still running through it either... or atleast I assume there's power going through it since the house still had power...

[@soulkeeper48]

@@Nedyarg1100 you can work on a panel with electricity staying on depending on what needs to be done but the way he left breakers on and was tightening screws and poking around with his screw driver is just dangerous even with an isolated screw driver. The amp clamp told him that he was receiving 240 amps and to be honest his license doesn't allow him to work on anyone's electrical except in his own house its just a lack of proper troubleshooting.

[@user-nl5wj1hi4p]

@@soulkeeper48 lol @240amps from this little residential AC unit, cute!! I’m

[@bobboscarato1313]

@@Nedyarg1100 Yes, lights and the radio or TV was on!

[@bobboscarato1313]

@@user-nl5wj1hi4p You mean 240 volts!

[@chatrkat]

You have good procedure when diagnosing a potential hidden problem. I also like to check and tighten every power connection, and check contacts on buss and breakers. I laughed, I detest those pull-out disconnects. The covers usually slip down and bang my fingers, which produces a curse word or two.

[@normanboyes4983]

Well done. You are a honest and competent tradesman - any customer would pay a premium for that.😀👍

[@chriscanzanese5063]

You’d be surprised.

[@myrtislockett7792]

@@chriscanzanese5063 exactly. Most customers don't even believe in maintenance.

[@williamlong9090]

On those disconnects, hold left palm on top of box, open door slightly with right. Pull down on door. Pops back on when finished.

[@chesneyquinn2377]

Lol some defrost going on in the evap coil. A/C diagnosis is a complex issue. Much respect for your knowledge, patience,and excellent videos. Stay healthy brother!

[@gtafan2006]

when i was living in lincoln nebraska in an apartment one day i heard this really loud electrical zapping coming from the HVAC unit in the closet/pantry in the kitchen... my first thought was turn off the breaker on the main panel. it stopped. called the office and they had a maintinance guy out later that day.. they asked me to turn the power back on and it immediately started making the noise again.. breaker off. they took off the panel for the heating elements and there was a wire in there that broke. it was high voltage so its a good thing i turned it off. it was arcing off the access panel. its probably had that same wire since the 60's when it was built. they didnt want to mess with it and ended up calling someone to fix it.

[@myrtislockett7792]

At first I thought you were going to say it turned out to be an air purifier.

[@bobbyjoesizemore4559]

Love watching u work

[@sstigger38]

Honesty and Integrity should always be rewarded! Kudos sir for your Morals and Values! I am now a new sub to your channel! Great Videos, keep em coming! Thank You!

[@VV-om8vv]

Humble and has integrity. I look forward to more videos.

[@anthonyesparsen7776]

Very true very rarely does someone admit to being wrong

[@juntang72]

Nobody can be or should be perfect on the earth. Admission of making mistakes is not be shamed, escaping or covering instead should be. Unfortunately most of us won’t admit something done wrong.

[@thomasgersitz338]

It takes a real man to admit that he made a mistake. My hats off to you.

[@thetheoryguy5544]

One mans lesson is another mans blessing! Thanks for sharing and stay safe brother!

[@CA-lk6fd]

I always say, the ones who never make mistakes are the ones that aren’t doing anything. I’ve been in the electrical trade for 25 years this year, had my masters license for 19 years, and I’ve made many mistakes along the way. Most of the time they were easy fixes, a few weren’t. If I ever did something that caused injury or death, I probably couldn’t ever forgive myself. That being said, you admitted that you aren’t perfect just like all the rest of us. At least you were sharp enough to figure out what you did wrong, and get it fixed up. Another saying I have is “If that’s the worst thing that happens today, it’ll be a good day.” Keep up the good work, I have a good friend that owns an HVAC business where I live, he has some really good guys that strive to perfection like you, he realizes that and treats them well.

[@bobboscarato1313]

Luckily he didn't have to replace the compressor or the entire condensing unit!

[@kenthomas4668]

The condenser was on but air handler was off. Once tstat called for cooling it turned on blower and then the fog was pushed through the vents

[@FG-tg9uk]

Tough luck on the callback. However, brilliant job unraveling and resolving the issue.

[@marconantel7735]

Real tech stuff here! Not bs super tech. Great job

[@AnUnapologeticApologist]

If the contactor was truly pulled in the outdoor unit would have been running when you first arrived. I guess I'm just a little confused how this situation came about anyway. I'm a commercial refrigeration guy, but I do enough residential. It's my understanding the stat should be sending control voltage to the contactor coil, not the board.

[@myrtislockett7792]

I believe the inside breaker was tripped for the outside unit. There are a many number of reasons why the contactor could have been pulled in. Electricity is truly color blind.

[@AnUnapologeticApologist]

@@myrtislockett7792 I missed that part where he said it was tripped, but that makes sense. What doesn't make sense is saying the board is the issue. If he has low voltage I'd check at the transformer supplying the board first, then the thermostat . Maybe the transformer was built into the board, but it didn't look like it. I feel like board is a go too when people aren't sure what the issue is electrically

[@marcovandinther1809]

Curtis, you are a honest guy for admitting you made a mistake. Mistakes happen when you are working. Is that a torque screwdriver you were using when you checked the electric connections? I though I heard it clicking, I use one all the time doing electric although my coworkers call me crazy. Better safe then sorry I always tell them.

[@HVACGUY]

No, but I do use one - keep it in my truck.

[@CharlesAnsman]

Why didn't you use your impact drill to remove and reinstall the breaker cover panel like you do every other equipment panel ?

[@mikegreen1095]

Your a good guy. Hope this doesn’t get you down. Stuff happens. Bless you and your family

[@HVACTechKnowledgy]

Got to respect your candor on the situation. Keep up the good work!

[@kennethrimestad5045]

Sometimes things just don't work as they should. You tried to fix it and you did get it working the only problem is it would not shut off. The main thing is it didn't do any real damage and you were honest about what you did and corrected it. That is integrity and honesty and that is a very important part of being in the service industry. I'd have no problem with trusting you with any work that needed to be performed. Thank you for being upfront and honest.

[@mikeanonymous669]

Likely a bad output relay on the control board. Quick and dirty replace in the truck with a soldering station and spare relay.

[@timrob0420]

Anytime you work on electrical that’s live you should work with one hand. You were using both hands on that screwdriver. If something happened electricity would go straight through your heart

[@herro36]

He should have never had that panel opened. If the voltage was healthy especially with the motor running, there was no reason to check those breakers. Great video, nonetheless but without gloves/ppe I can't approve doing this on camera ...

[@timrob0420]

@@herro36 okay, but fact is he did have it open.

[@TortureBot]

One question. At about 8:10, you point out the breakers for the condenser & air handler. Then you pop them out to examine, but you actually popped out the breaker ABOVE the one you identified as the one for the condenser. Was this a mistake?

[@harveybrimer1054]

Awesome job, thanks for sharing !!!

[@billgatewood9578]

Master Electrician here. You did a good and thorough job checking electrical panel. I like to wear light rubber gloves.

[@05056240]

One suggestion- if possible whenever you are working in a live load center work with only one hand. Last thing you want is to close the circuit between both hands and your heart. Thank you for the awesome videos. Be safe and profitable out there :)

[@gary00832]

I was going to say maybe a cap blew, they can smoke like crazy when they go

[@RyanCooper101]

Respect for putting out a video analyzing a mistake to learn and improve

[@kevinlawson8124]

I appreciate your honesty, that’s the most important part of the job, keep up the good work

[@mostlyinterested1016]

It takes a big man to say: "I made a mistake and I'm sorry". Good man!

[@bobwhammer4237]

Retired appliance tech; worked for a major retailer. When I walked into a homes basement to repair a broken drum belt on a gas dryer, I immediately sensed a whiff of gas. I used my sniffer device and determined it wasn't coming from the dryer. I completed my repair and as a courtesy, I checked their gas heating system. I found an old gas shut off valve leaking on the boiler. I informed the customer and headed to my next call. My manager calls me and asks what the hell did I do at that house because the customer smelled gas and called the fire dept.........go figure 😱

[@nmbr1son64]

You probably saved the resident's life! There could have been an explosion!

[@ryanlouk9565]

If you've ever worked as an auto mechanic / auto body tech. You can guarantee that 90% of the customers will try to rip you off just to get free work / repairs done.

[@graybeard2113]

@@ryanlouk9565 It goes both ways.. In 50 yrs of having vehicles, I've only had a handful of mechanics I trusted. In many cases, I knew more about my vehicle, than the "professional" mechanic did. I've had to come back and repair too much, that was "fixed".. Probably, the most aggravating was the stripped out belt tensioner threads, on one of the 3 bolts, specifically the one common to the coolant jacket. Having to order/overnight, a TimeSert repair, which I had to customize, to fit. This was unplanned secondary work, to doing the diesel timing belt project. I've even had to redo work from a dealership.

[@myrtislockett7792]

@@graybeard2113 how about stripped out oil pan drain plugs ? That is pittyful.

[@earlestes8649]

@@ryanlouk9565 yup I basically rebuilt a dryer for a guy that had a transmission shop, so we traded work. He drained transmission fluid and changed filter on my 02 blazer , my wife picked it up and the 4 wheel drive light is on. Called him thinking maybe he left something unplugged. Claimed it was on when they pulled it in shop I dropped it off the night before. Had it checked out and 4 wheel drive module was bad underneath the back seat. Coincidence or not? $450 for module plus diagnostic charge

[@brianphillips4115]

the pressure switches on some goodman heat pumps tend to stick in the open position. i usually bypass them and add a bypass tee with a female flare with a built in valve depressor and the other two male branches have valve cores and another pressure switch, locating the tee on the service valve and the replacement switch inside the service panel.

[@keithclark486]

Human Error ' God had nothing to do with it.

[@brianphillips4115]

@@keithclark486 what?

[@mediocreprepper6383]

I learn more from my failures than my successes. As a part-time handyman, I appreciate you helping expand my skillset and understanding.

[@donbakos2567]

I have had similar problems with solder joints on the board at relay joints. Good luck with your journey through helping people.

[@jacobreed1087]

Those disconnects are terrible, never can get them in straight

[@bertchristman1711]

I sure wish we had you here in Las Vegas. We need an honest person doing HVAC in this town. Thank you

[@timothywhieldon1971]

no harm no foul... you made things more than right and honest... showing this is a BIG A++ Nice job.

[@timmatthews199]

I like watching you I’ve been doing the same style of work for many years but everyone has something to learn from thank you

[@art1927231]

Respect to people like this man!

[@beerbrewer7372]

As a mechanic that works night shift I would recommend you buy yourself an led head lamp.

[@Rick-Williams59]

Owning your mistake is a rare thing now-a-days, I subbed your channel because of your honesty. Great video.

[@esomartinez5750]

I'm sure when you remember what u did to get signal on your coil. You Had an idea that was most likely the issue. But you went thorough anyways. Great job my man went above and beyond.

[@hlmmoore]

If I needed a service man I hope this guy was who showed up. He really knows and tries to fix the unit right.

[@thefixer6973]

love your content. learned a lot. 5 stars. been watching for a year. keep it up. everybody makes mistakes

[@neutrodyne]

Thanks for giving us this honest video. There is a good chance if you pull that board out and re-solder it the problem with the board will be fixed.

[@CanadianBrewingChannel]

I hate those ghost in the machine problems. At our shop when we couldn't find a refrigerant leak after many visits, we would say it was a gas monster lol.

[@achdiagnostic7773]

Good job. A lot if people would have just said it was a different problem. No shame in making a mistake. Much shame in lying about it. I haven't met one tech yet that hasn't made a mistake. Very thorough in looking for the source of the smoke.

[@michaelputro5766]

It happens, at least you figured it out instead of your competition..... lesson learned...and this proves that you are human....good video

[@USA-GreedyMenOfNoIntegrity]

Make sure when you're measuring to ground, that the metal is not plated and also make sure it's clean. The sanded copper line or the actual ground wire/lug is always nice. You have an intermittent Goodman defrost board or you had an open pressure switch. Goodman is junk. I quit selling them.

[@networkedperson]

yeah, need to first very continuity on the selected ground point, otherwise the test is inconclusive. Also, plugging in the breaker with both hands is not a good idea...

[@georgeramirez5225]

Another job well done guy, loved the video.

[@j.maxwaddell2557]

Great job and we are all humans. Nice honesty.

[@underourrock]

I'd hire a person willing to do the work, make an honest assessment, deal with the problem, and be honest about it. I had an HVAC company install a system and they completely abdicated responsibility for figuring out why I was getting cold air coming out at night in the middle of winter. Really pissed me off. I'm an electrical engineer so I eventually worked my way through the entire system from one end to the other only to figure out the idiots used the wrong thermostat and there was nothing connected to the second stage heat because of their laziness and idiocy. Bottom line, I have a lot of respect for you showing this and standing behind your work. Not every day is going to great, but doing the right thing is crucial. Edit: I see with a different lighting angle that the metal probed wasn't painted. My mistake. The first light angles made it look like you were stabbing paint at first. I see it is galvanized instead. My mistake.

[@razkev]

Those disconnects suck. I am amazed that they got a ul listing. They are very cheaply made. I always put a knife disconnect on anything that I install