Should I Have Took This Detail? - Eye Candy Detailing

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[@ReyesTheEntrepreneur]

Thanks for letting me record and edit your video

[@PolishedMobileDetailing503]

You the best for these new detailers on KZbin Reyes !

[@dilansbroke]

Detailing not only about detailing but about sales and marketing skills just as any other business, ma man eye-candy knows it all and walks the talk🐐🙏

[@eyecandydetail]

Ya know the deal 🤙🏽💪🏽

[@ResplendentRaider]

People neglect their vehicles, then dont wanna pay lol. That interior was f*ucked up.

[@eyecandydetail]

We do the best we can with the condition that its brought in. Its all we can do

[@dubb9020]

idk i feel every car should be treated like it was brand new no matter the condition it is in. some people only can afford beaters and to them thats there BMW, lambo etc etc. i got a corolla with okay paint, a few rock chips and some other defects...... if i came outside and saw you contact washing with a foam cannon and 1 wash bucket and mitt and it wasnt a rinsless wash i wouldn't hire you again. the paint may be shit but theres no reason to add to the shit

[@eyecandydetail]

I respect that brotha. I always determine my plan before hand and see what I can do to save the paint. Also she wasnt looking for a detailed wash. She literally told me that the car is beat up so she needs something quick. Me not adding the extra bucket or an extra dwell phase would not at all make the paint any better or any worse. The outcome would be the same. Take a look at a car wash. How many people pass through it a day and how much build up it has before you take your car in. The fact that i rinse it foam it and use one bucket to remove debris from my soft microfiber mitt will cause even less harm compared to a car wash. She didnt pay me to do all the extra things. She paid for me to give it a quick wash and focus on the interior. So thats what we did. If your paint is done for id recommend services to bring it back to life. Your input is valuable! Thank you and God bless. 🙏🏽

[@r34drew]

I had something similar happen I had a van with dog hair removal quoted them 60 per hour and the customer wanted 1 hour I said I'd only charge 60 and do what I can it was the last car of the day. after I was done and also ran out of light. Customer asked how long I spent I said 2.5 hours and they gave me 120. next day they said I missed a spot and didn't like payingn 120. I apologized and offered for them to come back and I'd hit it again. should I have even did that since they're the ones that asked me how long I worked on it?

[@eyecandydetail]

Id say maybe don’t charge per hour. Instead think about how long it would take you and determine how much you’d like to make per hour. That way they know what they have to pay instead of them checking on you take make sure your not dragging time. They actually owed you $150. Also when they ask how long the job will take tell the an average time depending on your speed. Tell them “ the detail will take as long as it needs to bring your car to a satisfactory level. My main concern here is tuning in a job I could be proud of and a job that you’re so happy with that you would want to recommend me to others.” You did the right thing on offering to go back even if she haggled you. Your reputation and professional matter more than money. Some jobs are Ls and we just have to be able to know how to size up the next customer that gives you the same red flags. You dont have to please everyone. You spot a red flag? Respectfully decline and let the next person deal with it. Hope this helps (:

[@robertl955]

Danm props if you can get $80 for just the wash lol, around the corner form me is a "hand wash" car wash that does it for $25, its rough out here lol

[@eyecandydetail]

I totally get it bro. I was struggling at first until I understood how to effectively communicate how these services differ from each other.

[@rogermendez7266]

Get on google and marketing.. Different yourself.

[@josegongora556]

First time watching man you left it clean and you got anyone you recommend in LA I been looking for someone.

[@eyecandydetail]

I watched Top Class detail. He gets down!

[@sharpgsautodetailing6915]

Great advice about doing the interior first. I always focus on the customers primary concern first. Everything else is complimentary as far as the customer is concerned. It’s irritating to get out of your routine. However, a customer like this only has one motive for booking an appointment. Get that out of the way, and you will have completed your service.

[@eyecandydetail]

I wish i explained it like this. Spot on brotha!

[@stephenlouden480]

that's a good deal. she said it doesn't need the works...so remember to not do any extra anything

[@eyecandydetail]

🫡🫡

[@verduzcoautodetailing3183]

That work truck tho👌👌 i use my 2017 tundra

[@eyecandydetail]

Tundras are dope!

[@persidian4]

Louis, no hate, just some constructive criticism. In my opinion, this goes hand in hand with going above and beyond. When doing floor mats, I would say to put the mats somewhere that is not on the floor. As a customer I would not want to see my floor mats on the floor. I fully trust that you will take care of it and be careful ,but for some customers they may not think the same. I would still do the 2 bucket method and still take time and care on the customers paint even if you can tell they do not care about the paint. I think it speaks volumes to treat every car like its a lamborghini or similar. Great work on the detail and looks amazing.

[@eyecandydetail]

Love the input! We learn as we go!

[@daltoncrawford4849]

@@eyecandydetail me personally the part where the customer calls you ect and you Like “are you gonna go back? Obviously not!” Everyone is different but me i would turn back around or go back next day and fix the mistake because it can save you from a bad review and make you look better like “this detailer really cares for quality!” Like i do it if it happens because if they are paying me money $80-$700 or more it don’t matter to me ima treat them with the best experience they can get and make them trust us and that we always are honest and keep our word on everything

[@eyecandydetail]

@@daltoncrawford4849 totally agree with you. 100% Reputation is more important than money. What I was trying to emphasize is in order to minimize that from happening is to show the customer what you did. Have them do their own personal inspection even if they trust you did a good job. Once you leave the customer and you are confident everything was done to a satisfactory standard.

[@daltoncrawford4849]

@@eyecandydetail yeah bro no fighting about this i do the same “if you can pick out what don’t look good to you and I’ll be more than welcome to fix the issue “ when you say that it makes you feel confident in your work and makes them trust you more as well in my head it does, but i never had a customer do that yet and I’ve been doing this for like 4 years now

[@eyecandydetail]

@@daltoncrawford4849 hopefully people read our input. Great info in this convo bro 😎

[@Quintero0497]

I had a customer like that a 1 time customer when I detailed her car I asked her to check it out and she didn’t even look inside and I wanted to address it before leaving but because she was in a rush and at 1am I was sleeping bam she’s blowing up my phone telling me I missed few spots and I asked her I can give you full refund back and go back address it next morning and she said no thank you I’m going to carwash tunnel for now on I wasted my money over something that was done not right, and that day my head rung and I blocked her due to lack of communication she kept coming at me saying I wasn’t a detailer, that’s the worse customer I’ve dealt with too be honest

[@eyecandydetail]

I feel like its the ones that haggle the price the most that always expect perfection. Ive learned that along the way so now I stay firm on the price. I rather you pay me full price to do the full thing or take the car somewhere else. Bot providing halfway services have really worked for me. Everyone is always happy.

[@reflections7677]

Loved how u said no competition we all are one and looking out for each other 🙏 is key blessing get that deionized water it will make things so much easier keep the grind blessings homie reflections mobile detail

[@eyecandydetail]

Thanks brotha definitely something im working on 🙏🏽 blessings to your business and you

[@chrisgermany5919]

Great video! I love the brother's keeper attitude also! I hope that when I get my company going that I remember that, and keep it in my values. So, as a beginner who is earning a youtube degree in detailing, what I have learned is that I should never clay a car that I am not about to machine polish. Claying leaves scratches. It does remove contaminants, but it still leaves scratches. I won't clay unless I am about to go full paint enhancement. That seems to be the most widely held belief among all the videos (like a lot) that I've seen. Like I said, I am just starting, and only just a couple days ago got my polisher, so if I'm wrong, I'm here to learn too. It might be helpful to look at though.

[@_GandalfTheGrey_]

The title of the video should be “Should I Have Taken…” Not “Should I Of Took…” Just fyi trying to help you be more professional ✌️

[@eyecandydetail]

Thanks for the tip brotha! 🙏🏽

[@_GandalfTheGrey_]

@@eyecandydetail No problem! Keep up the great work

[@badazzdetailers]

That's dope that u guys don't compete . It's really dumb cuz if we all got together we could do damage to car washes but nope every man for himself . Bro should get a camper so no1 take his stuff. Nice truck BTW.

[@eyecandydetail]

Thats what im saying. Especially help detailers charge good prices so we all stop trying to charge low. Yea a camper is something im working on! & thank you bro!

[@daisyjarquin8222]

Best detailer out here! Love seeing you transform every vehicle 🔥

[@angelmonsivaiz2195]

What happens when you come across a customer who refuses to pay after car has been detailed?

[@eyecandydetail]

Thats a super good question. Check this out I personally have never had this happen to me but i don’t doubt that theres detailers who had this happen to them. Here a few tips you could use to make sure that this doesn’t happen. 1.Size up your customer. If he has weird or bad vibes I would not service him 2. Whatever you guys agree on, have it in writing like text/email so that when when he agrees its all there to refer back to. 3. Upon starting detail, have the customers give you keys and let him know that he will get them back when the detail is done and invoice is paid.

[@smoke1973]

And small claims court is an option also…my uncle is a handyman and have won both cases when they refused to pay

[@mattmccauley5561]

My prices are my prices. No customer is going to negotiate with me. If you cant afford me then you cant afford me. Hey theres alway that guy that will do it cheaper...😂

[@eyecandydetail]

100% agreed thanks for the input!

[@rbwavy]

Best in the Bay. Hands down. ⭐️⭐️⭐️⭐️⭐️

[@eyecandydetail]

🙏🏽🙏🏽

[@marcolanda1207]

0:37 no competición you right to many cars out side

[@Astralbody333]

Great content brotha! It's great to see you take quality and customer satisfaction seriously! The customers cars are in good hands! 🌟

[@eyecandydetail]

Its my number 1 priority 🫡. Thanks for the love 💪🏽

[@vwhalen7617]

Do you ask customer to prepay before you start any work? If not, have you ever had a customer stiff you?

[@eyecandydetail]

No, payment is collected upon completion. Ask for customer keys before you start.

[@MrChuckwagon55]

You’re so right. 99% of detailers miss. The most important part of the interior detail is the drivers seat area. That’s the place they notice the most and pay the most attention to. Plus usually the driver is the owner or breadwinner/alpha of the family. Famous detailing expert Yvan Lecroix said the exact same thing.

[@eyecandydetail]

Yesssiiirr!!

[@annagraham6204]

This guys cool. Takes a realistic approach. Good advice on prioritizing time and tackling customers needs first. Authentic and not just shillin’ products. Some channels leave me wondering if they really have a detailing business.

[@antoniosmith197]

You were lowballed and even drove to her on your off day. She better not talk trash

[@eyecandydetail]

You wont believe what happened after

[@duncanmacleod7210]

Should I have "taken" this detail, not took.

[@eyecandydetail]

Yea but you commented to correct me. That was my sauce right there 😂

[@homerthompson6028]

"Should I have taken this detail" not "Should I have took this detail" my man

[@eyecandydetail]

I feel like the spelling gets more people to comment 😂.

[@homerthompson6028]

@@eyecandydetail You’re right brother, I fell for it 😂

[@jay6503]

$80 for just an exterior basic wash?? Thats crazy dawg😂. Im a full time detailer but that dont sound right.

[@eyecandydetail]

Lets open your mind up a bit man. Theres two shirts. One branded and One off brand. Branded $100 Off brand $10 Both serve same purpose and both made from same material. Yet people but the branded shirt. And others buy off brand. If your looking for customers who think an $80 wash is expensive then thats what it will be. If you look for a customer with disposable income that loves the convenience of not having to worry about cleaning their car and will pay whatever then thats what it will be. Choose your side

[@jay6503]

@@eyecandydetail True, but one shirt is quality, and one isnt. Your litterly cleaned the face of the wheels, didnt even see you clean the actual tires. The paint itself you washed with not even a pre rinse which yeah maybe the paint is in bad condition, but why make it worst? Arent you a detailed and suppose to maintain the paint? So you tell me, what shirt are you really? I sell paint corrections and ceramic coatings all day for $1500+. Oh yeah and buy the way, a wax dont carry no protection at all lmao.

[@eyecandydetail]

@@jay6503 right and she chose a simple wash instead of a deep clean exterior which i price at $200. You wont be able to tell all the steps i take from looking at a edited video. A 3+ hour detail compacted into 10 minutes. You sell 1500+ corrections and i know ppl doing them for $300. There is no wrong answer. Im trying to help others make money. She was happy and she paid me (: You should teach people how to do those $1500 that would be dope bro. Much blessings to you and your business thanks for your input its important and valuable here 💪🏽

[@jay6503]

@@eyecandydetail like wise bro🤙🏼

[@sharpdetailing6001]

Great video brother 🙌

[@eyecandydetail]

Thank you!

[@JorgeToonGaming]

Should I have

[@eyecandydetail]

Done ✅

[@inGodtrust5hmkj4]

Instead of using boxes, it would be best to use different size totes from walmart with tops.

[@eyecandydetail]

Ima have to try that brotha because these boxes annoying lol

[@inGodtrust5hmkj4]

@@eyecandydetail Actually coolers maybe even better because they have handles and wheels that way you don't have to carry, just roll it behind.

[@donnovicki9771]

Just watched my first video with you guys. Nice job, However I do have a question for you. Do you normally detail the headliner or not? I've seen dam few videos where anyone touches the headliner. I got a couple of large plastic totes, with lids from Wally world to keep my steamer, vacuum, and extractor in . They work nicely. Subbed for ya.

[@eyecandydetail]

What i do bro is spot clean headliner. If it looks like it needs serious work its an added fee for the service

[@1ahozz]

Em hands boy

[@eyecandydetail]

Mink mink 👊🏽 haha

[@thegaminganimator1400]

That’s the reason your buddy gave her to you! She doesn’t want to pay!

[@eyecandydetail]

😂 Maybe. But hes giving me lots of people, all great clients, all paying my price. Took one for the team 🫡 i dont mind

[@thegaminganimator1400]

@@eyecandydetail 🤣 already Bro keep handling your business I’m representing HTOWN operating right in the middle of the hood keeping customers happy!

[@eyecandydetail]

@@thegaminganimator1400 handle brotha much blessings to you and your business 💪🏽

[@EarlFix-1]

That's the great parts of been a boss you could set your price . If I tell you what the customers offer me you would hate me 😂😂😂. Good luck

[@eyecandydetail]

Check out my newest video!

[@statusquoreject]

How are you claying the vehicle without polishing the paint after? Doesn’t the clay process leave micro marring? Are you using a clay bar, clay towel, clay mitt, or a clay disk/pad? I am starting a detail business & would like to know how to offer my customers the clay service without needing to polish the paint.

[@eyecandydetail]

As long as you lubricate the clay youll be fine. Theres clay that is more aggressive that you should stay away from because the risks of marring are higher! I have done clay on brand new paint and the paint is still flawless. Its just technique

[@joshcaban3588]

Questions for y’all detailers here, currently thinking about leaving my full time job to do detailing full time, been having a hard time being able to service people only on weekends don’t have a enough time for everyone. Is everyone part time here or full time ? I’m kinda scared to make the jump, but I would probably grab a night time job just to keep consistent income Any input would be appreciated!

[@eyecandydetail]

I recently moved to full time. Before this I had a night job and also would do side jobs like construction/moving when I wasn't doing details during the week. I worked hard because I wanted it so bad. I disciplined myself and no matter how tired I was or how stressed I kept pushing. I built relationships with my clients and began to see growth. I was scared too as you should be when doing something new and taking a risk. Think positive, work hard and never limit your thoughts. You're going to be okay and the future will be even better for you! Everything you go through is part of the process of learning the business. I hope this helps you.

[@joshcaban3588]

@@eyecandydetail Thank you so much! Truly grateful for your response.

[@eyecandydetail]

@@joshcaban3588 get it brodie 🙏🏽

[@joshcaban3588]

@@eyecandydetail thank you, since I’m starting off do you think it’s necessary for me to make an LLC ?

[@eyecandydetail]

@@joshcaban3588 if you have consistent work coming in and dealing with a lot of strangers vehicles I would start consideration one. If your doing family and friends then you can hold off for a bit

[@Jten12]

Keep up the great work . Enjoy the content. As a small business owner as well. I CAN appreciate your attention to detail, the hustle/dedication and the customer service.👍

[@eyecandydetail]

Thank you 💪🏽

[@Carolinamobilecarwash]

What vacuum are you using?

[@Carolinamobilecarwash]

The one in the back of the truck

[@eyecandydetail]

Its a custom one from rightlook.com the motor blew up on me i dont recommend it. I was using it lightly when i first started the business. It iver heated. I have the rigid vac now, im busier than ever and it holds up perfectly.

[@fensterputzernuernberg]

That is a great point about where the customer sits driving as being the focalpoint and the place to start ! You are quite lively , fun and wise.. i would stick at it you have a great chance on KZbin !

[@eyecandydetail]

Thanks man 🙏🏽🙏🏽

[@michaelolson419]

Detailers seem to be more willing to help out other detailers. Just something I've noticed.

[@eyecandydetail]

That why we started KZbin. More content on the way hopefully to help others!

[@askingforafriend3574]

Wow great practical advice! Subscribed.

[@eyecandydetail]

Thank you! More content coming soon

[@alextinoco5294]

buen trabajo broo yo tambien ago ditaling ay trabajo para todos no ay competencia a todos aprendemos mas cosasa por ustedss bendiciones y saludos

[@eyecandydetail]

Asi es primo la competencia es con nosotros mismos 💪🏽 bendiciones

[@finestmobiledetailing]

👁️🍭 Special

[@eyecandydetail]

Thanks for the referral 💪🏽

[@SouprOner-jt9ht]

You should give the same energy on the exterior as the interior as well as the rest of the vehicle just not focus on the driver seat!

[@eyecandydetail]

I agree with you 100%. What i was tryint to say is use the fresh energy to adress customer concerns first. Also that the deiver seat is where they will spend nost of the time. So make sure its the best looking spot.