Should I return the messed up Schecter guitar?

#schecter #schectersls #slselite #schectere1 #e1eviltwin #eviltwin #slseviltwin
#brokenguitar #qualitycontrol
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[@randzimm]

Kyle.. You are 100% correct. I worked in manufacturing and in quality control. Mistakes happen. Your video will help Schecter to identify the issue they had. Keep up the great videos!

[@John-mh9ty]

Mistakes happen for sure, and that includes hiring mistakes sadly. A new hire is expected to do some shoddy stuff so in the big manufacturers some really bad stuff so happen as a matter of doing business. There's also the common mistake of not having strict QC. The story of a livid EVH disassembling a guitar that just want even put together right because nobody was instilling that culture of perfection comes to mind. Really, what's the between a $200 guitar and 2k? They should all play the same. That's the basic art of building. Woods, finish, hardware, availability of customizations, etc should be the only difference, but most cheap guitars are a series of manufacturing defects plus QC issues. That makes no sense for ANY manufacturer. It's not actually more difficult to do it right. Floyd's aren't even hard nor time consuming to set up right, but how many are set up right on under 1k guitars? I went to GC a few weeks back for drum stuff and checked out the little mini-jems ans similar Jacksons. 3 out of 7 could not even be fretted past the 15th fret because the setup was that bad. Give me a parts kit and 2hrs and I'll do all the electronics, tuners, bridge, neck, and trem with as perfect a setup as the neck allows. I'm sure many can do all that in under an hour. I think the bad shops just don't do QC. The workers aren't musicians. They're factory assembly workers just trying to feed their kids in a shit town somewhere in Asia.

[@rickdale4921]

Enjoyed the episode, Looking forward to seeing how good the guitar sounds once all of the issues are fixed, looking forward to your next episode!

[@mackmccoy15]

Kyle, that was a great answer and I think I would agree with everything you said. Plus, if you got the guitar on the cheap, and you were planning on changing things up, that's a no-brainer. Looking forward to hearing it after you replace the pick-ups. I really enjoy your content, keep it up. You need to do a review on the Boogie Mark VII!!!

[@phattdaddy]

Love the puppy 😊 Nice to see that you are handling a bad situation so well!

[@m3m3sis]

I think one thing that's not talked about regarding what it means to be a player is imho understanding your instrument beyond the music and hands on pick apart and rebuild a guitar, it also makes the relationship with the instrument more detailed and personal and I think that translates some, or even most of the time into mojo. You learn where your favorite axe sets best regarding tuning, intonation, string gauge, feel. It's just as important to me as the spiritual growth through constant learning, as the creation of music itself. A good craftsman knows his tools and hones regularly as well as a chef keeps his knives sharp. And the skill of maintaining and setting up a guitar saves you a good bunch of money the earlier you learn and the longer you play.

[@Eliphas_Elric]

To the dramatic, you certainly were no Glenn Fricker-esq drama queen. Quite the contrary. You seemed extremely level headed. Also since I commented this on the last video, I would love to hear those Grey/Silver wolf speakers with your VHT/Fryette amps. I've got a Pittbull 50CL that I'm looking for the perfect speakers to pair with it and those have my interest.

[@teropuotiniemi]

You ROCK! I love your videos and you are such a nice guy. Keep it going !!

[@kimballormsby9908]

I agree with every thing you said. I bought a Schecter Omen Elite7 multiscale several months ago, and there were a few issues with it. There were some sharp frets ends, the tuners' nuts weren't tightened, and some of the bolts for mounting the neck to the body weren't properly tightened. I didn't send it back. I fixed the issues myself, and I love the guitar. I also just bought a Schecter Solo II SLS Elite Evil Twin less than a week ago and have not had any issues with it, so far. Keep up the good work.

[@Jake-ws9tm]

The point you made about the pandemic causing what seems to be more quality assurance issues is what led me down the route of building my own. My last build was an Ibanez Flying-V and it's one of the best guitars in my house. The body was made by Five Alarm Guitars and I am definitely going to make more as I see these QA issue videos come out, much like Glenn's video about Harley Benton's currently problems.

[@russellzauner]

Almost all the gear I bought during the tighter part of the lockdown (I'm in Oregon, USA) arrived broken and late. There's a big box store employee joke there but it's also probably too sad to make. My biggest guess is knowing that someone can't directly confront you emboldened some people who were packing items to sort of not really care about how they packed it. But I did get a lot of discounts and parts to help fix what got broken, for the most part. I really wanted that Onion Green Cropper Classic but it was too far gone when it arrived nearly in pieces...they wouldn't discount it hard enough to fix, because it *WAS* a beautiful instrument but it was really broken. Since things had barely opened up at the time, I was able to take it in directly if I stayed on the other side of the partition from them. They also looked sad when they saw how nice it used to be and didn't argue refunding full payment. I hope some guitar tech there got it out of the dumpster and healed it - it's a quietly legendary instrument.

[@michaellorenz7177]

It's more than guitars. I work at a parts supplier for OEM's. When these companies started incentives for new hires, a lot of older employees were left behind and left. If the factories have good systems in place, these issues will be a bump, but will resolve relatively quickly. If not, I hope the brands involved can find a way to limit the potential damage to their reputation.

[@vantasticvanmail]

Love your videos Kyle. So much great commentary on †his one!

[@DadofSludgyDoom]

Congrats on the puppy man! I would work on it, because I’m gonna tinker with it to begin with.

[@zach4968]

Nooo don't tinker with puppies! 🙃

[@leekoontz976]

I would absolutely return that guitar. zZounds and AMS share the same inventory. You deserve that guitar with no issues. One slipped through the cracks. See if another one does. Please. Because I have a Schecter Banshee GT and if they are starting to have issues then we as Schecter owners deserve to know. I won't buy another one if you get another bad one. Seriously. Sorry for the long post. Plus you never know, that guitar may have been through another buyers hands as well and returned. Perhaps something fishy is going on at zZounds and AMS. I returned 2 amps that had problems. 5150 Iconic and EHV 50S

[@mcoon1987]

I would have kept it too. That natural finish neck through looks amazing in back!

[@thefilthygringo9228]

Dude I subscribed to your channel but honestly never watched a video. I watched the first one to this and now this one and man. I love your attitude and way of thinking. You hit the nail on the head about entitlement. Nobody is willing to go the extra mile and help themselves. Anyway you’ve gained a regular watcher

[@jeremyfickas5137]

Good for you for sticking up for yourself and your comments 👍 another great video brother 👍

[@colewarweg8594]

Hey Kyle, I got a Mexican HSS strat last year for a great deal new. The nut ended up being cut improperly and the string spacing was off. Ended up having a bone nut installed professionally because I liked the rest of the fit of the guitar, and I was still into it less than the real value. It’s an amazing guitar now. Maybe if I had paid full retail price I would have returned it, but with your situation I would have done the exact same thing as an affiliate who got it less than retail. I don’t know how terribly cut nuts or a nonexistent ground get through these companies quality control. It’s like no one even looks at them before they ship to the customer lol

[@raymondmagdallon9033]

I thought your last video was pretty fair. Enjoying your content m8. Keep up the great work.

[@corneliuscrewe677]

The only times I’ve raised an issue was on an Epiphone Les Paul Custom with a Koa top that wouldn’t intonate on the low E (out of travel). The other was a blemish Marshal Origin 20 that was supposed to be a blemish with a minor tolex tear and it showed up with the cabinet broken in several places. In both cases, Sweetwater offered to take them back, but I opted to take a discount and fix them myself. They adjusted the price of the Les Paul $70, and I bought a Gotoh bridge with more intonation room on the bridge, and they gave me $100 off on an amp that was already discounted pretty deeply. Little bit of Titebond and some clamps, and I’m a happy camper.

[@RobinErhage]

Great content! Get well

[@jwrocks83]

I've never been disappointed with a Schecter as far as QC... I've owned a Solo 6, Reaper 6, and I had that Evil Twin E1 and just couldn't jive with it. I have a few shorts on my channel with me using it. Biggest complaint were the Fishman's (not to mention, the bridge pup was crackling and dropping volume upon delivery) that I swapped to EMG Super 77's, and the thin neck just seemed unstable at first. It was heavy, yet comfortable and balanced well. It also played like butter. Just wasn't for me.

[@robm4524]

You are totaly cool!! nevermind the haters!!! Awesome channel! i have learnd a lot from your demos and reviews. a bought a evh stealth be cause of your in depth review of the amp and cab! you are doing a great job! I really enjoy your vids and so do many others! Keep rockin!!!!!

[@jjwalker1149]

This situation really resonated with me, I was in a very similar situation after buying a new Schecter bass amost a year ago. It had fret work issues, and needed some fret leveling and really, really bad fret sprout. Like cut your hands to ribbons fret sprout. I know how to fix that stuff, but I was looking at 2.5 to 3 hours of work. For a new guitar. Knee jerk reaction was to send it back, but after some internal deliberation, I decided to spend the time and fix it. Some of that came down to how much time would I spend to contact the merchant (I bought it from Sweetwater), arange a return, wait for the replacement, and hope against hope that it was in better condition; all the time being without a bass guitar I needed, hence the reason I was purchasing one in the first place. In the end, I think I made the right call, but yes it did suck to have to "fix" a new instrument.

[@NinecoreNeil]

I’m ok with turning a few screws and tweaking set ups but I’m not a fan of getting the soldering gear out,the guitar looked sick I’m tempted to get hold of one I only came back to see it again 🤣😜

[@misterkenova6695]

Love this dude. Love your philosophy

[@RequiemDead]

Take that L, Verner Palk 🤣My previous statement in the last video was definitely not fanboying, but rather shocked and appalled when usually the QC is pretty good. Good on you for being such an easier customer to deal with and you take it upon yourself to fix the issue. I do the same thing and I appreciate where you are coming. Also pupper is a 10/10!

[@nerdsofmetal4318]

That Bit at the very end was well worth the wait! LOL. I love Schecter, Sorry to hear you got A bad egg. I agree with all your points about how you handled it. Hope you get that guitar sounding as heavy as your Riffing! 🤘

[@trentfranks4507]

I’ve only had one guitar that sounded like that and it was a Jim Root V4 jazzmaster with Jim’s pickup set. However I got the feedback only when palm muting and the guitar is quiet otherwise. My issue was using too much gain in my 5150. I have never used fishman fluence pickups but actives I run with a little less gain.

[@brutesmagootes3996]

I fully agree with all of your thoughts 💯

[@depthsofdarknessofficial9677]

I appreciate your integrity and the type of character you and you throwing that in there made super happy it was a point to your video.

[@Thomalom]

Small things like that is something I would've fixed too. I'm both lazy and handy, it would bother me if I had to repack the guitar and ship it back haha! As long as there's no big damage to the item, I can always tinker some myself

[@casanova6668]

I feel like your reaction was measured and entirely appropriate for the situation. I, personally, probably would not have been able to diagnose that problem myself if not for this video itself and the one Glenn did last month about that HB Firebird that had the same issue; in fact, I would have been considerably less calm. You dont expect something like that to be an issue for yourself as the end user, you expect something like to be QC'd. Still pretty happy with Schecter in general, but, as you said, I will definitely give them a more thorough once over than had I not seen this video /rant. Anyway, good content brother, keep it up!

[@slashisgod875]

My Sun Valley Super Shredder arrived with the Trem claws drilled straight through the neck pickup cavity LOL.

[@JohnWilliams-pn7ft]

Just bought a new Demon from Schecter and I had to dial in a few things. Mostly loose parts, and now it's amazing it's my 3rd Schecter and I'll probably buy more in the future. They've been great especially the value for the price point. IMHO That being said the way you handled it makes perfect sense. A video holds more weight.

[@mcchurch118]

For myself I know very little about correcting issues. I’ve learn a little bit but not enough to get myself out of a jam. Thankfully my local guitar shop is really good and awesome when it comes to helping me out 🤘🔥🔥🤘

[@jamesseverin]

Your a honorable person!! Rock on brother!!

[@robertdunoskovic1564]

I think you showed a lot of class and restraint maybe. Anyone who watches your content regularly saw you recently take a tour of a Zzounds Competitor where we saw that they open every guitar and put it through the paces before shipping. Tbh I was waiting for that to come out, and should have known you were above all that.... Good on you brother!!! Love your work....

[@belligerentamateur]

thank you Robert!

[@joshpress9798]

This guy is a pretty solid dude. Mentally. New to the channel, nice work

[@daleturner3507]

I had never seen one of your videos before that last one. I’m looking into an Explorer and I thought hey a Schecter would be a cool yet different approach. I fully agree with you on this video and I decided to subscribe because of how you reacted to the situation. Gotta say that I liked your honesty.

[@jackmeyahoffer4476]

I’ve had five Schecters with pretty shocking QC problems over the last two years. 2021 V-1 Custom: The frets were lifting off the fretboard, top and bottom. Noticed it when changing strings. The high E got caught under the second fret. Held it up to the light and could see a gap under every fret. Returned it. 2021 C-1: The neck pickup was visibly off center. As in, the high E wasn’t even over the pickup. Returned it. 2021 C-1: The replacement had fretbuzz that couldn’t be resolved. Eventually figured out that the neck was twisted. Returned it. 2022 E-1 FR S: Cracked fretboard. Noticed it as soon as I took it out of the box. And this was through Sweetwater, in the fall, so no crazy climate adjustments, which was what they blamed. Not so sure I trust their 55 point inspection. Returned it. 2022 E-1 FR S: Besides issues with the finish and the fact that the post for the tone knob pokes out 1/8” higher than the volume, the back of the neck (including the binding), right around the 7th fret was lumpy. I leveled it out myself. Kept it. Pretty much everything I’ve played in the last two years has been kinda shitty, to be honest. Mostly bad finishes on LTDs, and shimmed nuts. Even my MIJ Ibanez RG550 has three shims under the locking nut. New normal I guess.

[@DudeMcGuybro]

Sweetwater is in Indiana. Hot humid summers, and dry winters. Perfect kind of changes for a fretboard crack if we're being completely honest. Where was this Schecter made? Was it Indonesian or Korean? If they're Korean I'm really surprised, I've gotten a lot of good guitars from Korea. I ordered an Indonesian Harley Benton, the neck was off center, twisted, plus the nut wasn't center, stuck out on the end, and somehow was cut too low, and it STUNK like wet paint for two weeks. Thomann flagged it as a repair, not a return. You can't repair a twisted neck on a neck thru guitar... lol. I tried to explain to them it *needed* to be returned, but they fucked around, took forever responding, and then ended up saying that my "30 day window to return the item had closed" even though I emailed them the minute I took the guitar out of the box, and the guitar was defective and literally unplayable. Ended up selling it on Marketplace for a loss to a poor unfortunate soul and I'm prepared to burn in hell for what I did. So yeah, not a good experience with Thomann or Harley Benton if I'm 100% honest, and I'm very sorry to the person I sold that guitar to.

[@jackmeyahoffer4476]

@@DudeMcGuybro It was make in Korea. I think at the same factory that makes Korean LTDs. This was last October, and I live in PA, which had similar weather patterns compared to Indiana at the time. I took these things into account. I also had it shipped overnight, and even let it sit for 36 hours (even tho I think their “acclimation period” is mostly bullshit for electrics). I’ve put guitars through all sorts of humidity/temperature changes, and in 30 years I’ve never seen a fret board crack like that. And for it to happen to a brand new guitar? With no signs of trauma to the box?

[@jackmeyahoffer4476]

@@DudeMcGuybro While I’m at it, I’d like to point out that these cracks were against the grain. i.imgur.com/riXxSVG.jpg

[@poorbrokeguitarist]

Ibanez RGs are by far my favorite guitars but I recently bought a Hellraiser Hybrid PT with the UV finish it has EMG 57/66. The finish was perfect but the fretwork not so much as well as the nut not being cut right and the pickups picking up a lot of hum. I am always okay with setting up my own guitars. I expect to have to do it but I agree with you. Paying over a grand the fret work, electronics and hardware should be good to go.

[@scottreynolds6317]

I thought that you are handling this issue well, and you have communicated the reasons for your actions in a clear manner. I appreciate your views on this topic. Thanks!

[@Luk4zguy97]

Reasonable and measured response without excess drama or grifting. Appreciate it! ❤️

[@Johnmannish]

You did fine, i also try to solve the issues by myself before returning a guitar, if i can. The only thing you may do is asking for a new Fishman bridge pickup, i'm sure they would send it to Fishman and they'll replace it.

[@charlesb7831]

I usually always tweak guitars when I get them, however when I commented on your other video to return it was only because of the type of repair. I don't know how you fixed it, but I believe you mentioned the post came right out, meaning it was lose. So in order to properly repair it so that hole doesn't open up and get worse would involve, gluing a peice of dowl in it, re-drill and reinstall the ground wire. Just to me would be a repair that the company should have seen more than anything. I agree with everything you said, just that repair would definitely be something I would be on the fence about.

[@primeDecomposition]

I’m the same as you, I absolutely relish working on my own guitars and dialing them into perfection. I bought a EVH 5150 guitar online that had THE worst setup I’ve ever seen - neck needed to be shimmed, FR nut was shimmed when it shouldn’t of been so the nut action was super high, couple high frets, intonation and bridge height all terribly wrong, and on and on… BUT the finish, the weight, the individual parts were great so I just spent a day working on it to get it perfect rather than return it, it was great fun.

[@gussauve6926]

Well done and well said I’m the same way if I can fix it I keep it good job Kyle

[@yeti1002]

Kyle , thanks for the deep dive ... I enjoyed it very much . 😭

[@Eric_01]

I also thought initially that you should've just returned it, but once you opened it up, you may have close the window. BUT, after hearing your thoughts, I completely agree. You accomplished far more with the video than just being one more return statistic that would likely be repaired and flipped, Schecter may have never even known it occurred. Also, that you bought it in mind with certain mods you were going to make anyway makes it a lot easier to move on. I enjoyed this rebuttal.

[@kellenrivera5888]

Hey Kyle great video my friend! I do have a question for you, I'm not a new player but I'm also not a pro, with that said that kind of high gain amp would you recommend? I had the Boss Katana II 100 watt combo and I did enjoy it, but I'd love to know what you'd recommend. Thanks for your time

[@krustdogg131]

Just received my avenger evil twin. Volume was cutting out when i would turn or wiggle the pot.took off the back plate and "jiggled" some wires in the back and for now seems to work fine . Also ordered from zzounds. Really not acceptable to have these issues

[@agostinodemarcus3617]

i Bought 2 solars, the first was a finger cut machine and saddle screws were heavily oxidized, the second one, the pickup switch was weird and not working and the saddles still not adjustable, so I gave up, on a 1000 euro guitars (or I should say on two) I would like to have a better starting point, I have some HB and some were perfect and some were not, setup is personal so I consider it to be done in any case, but since the price point is so different I made the work by myself.

[@crunch_amp9282]

Easy fix great job

[@davidwelch2438]

I think your a stand up guy Kyle & your first video on the Schecter was on point & your frustrations warranted. Keep up the good work & don't get hung up on the haters they have nothing better to do but you do. Making awesome content for all us. Thanks again.

[@syntheticsleep]

Man, you got a badly set-up E1? That's a real bummer. I just got that same guitar, from ZZounds, and I was worried about shipping, tbh, as I've had some issues in the past. But damn, all I had to do was tune it and everything was BUTTER. But now that you've fixed it up, I hope you're enjoying it as much as I am. That guitar is a friggin MONSTER and I don't think I've ever played a neck so nice. Definitely never owned anything on this level before. Fun story: I have this guitar because I got 2 Epiphone Prophecy Exturas and BOTH were absolute dogshit. One arrived with the neck cracked in like 5 places and the replacement was built by someone I can only imagine knows nothing about guitars. Everything sucked. It was unbelievable. This Schecter Evil Twin absolutely nukes those things from orbit.

[@Canadianwheelchairguitar]

I completely agree with that thought process.

[@johnmuso8145]

Well said Kyle, rock on 🙂🤘

[@ChasetheTank]

You were definitely in a tough position. I'm not one to complain either and have always been that way. Even if I have to, I try my best to be an adult about it. Too many brats these days wanting comps. The whole point is to make a fair deal for both. The QC is the issue and you made a great point about making a video to address the issue. There's lack of accountability somewhere in the chain 'weakest link'. The whole idea for inspector numbers or sigh offs is accountability or tracking. If there's one, there's a good chance there's another. Finding the source of the problem is what matters here and you did everyone a favor by demonstrating how you handled it. Great job!!! I know You and I have had some comment battles on FB but thanks for not putting me on blast. 😆

[@sniperguy1995]

Since you like explorers and explorer style guitars, have you checked out the Wylde Audio Blood Eagle ?

[@Bliggick]

I ordered once again another guitar from Eastwood. It showed up without any visible sign of a setup and was basically unplayable. I didn't panic and thought, "well, I can fix this". After a truss rod adjustment, nut slot tweak, fret end file, pickup height adjustment, bridge height adjustment, and intonation adjustment I hit a wall when I used a fret rocker and discovered there were numerous high frets and a fret level was needed, and that was beyond my skills. Eastwood said, "No problem, take it to a tech and send us the bill" (I paraphrase). My tech said it was basically unfixable because of a hump in the neck caused by a scarf joint. I got him to put that in writing and when I presented it to Eastwood they said, "No problem, send it back." To Eastwood's credit they refunded me every single penny I spent including shipping both ways. I wouldn't hesitate to buy from them again because I know they stand behind their product and care about customer satisfaction.

[@eguitarplayer6689]

I'm the opposite- I would rather have a good setup over electronics. The thing is that since I had to redo the setup of a brand new guitar, I can't resell the guitar at full value. "Fret buzz" is an issue I have encountered with Schecter and other makers (in that price range). Like you said it makes me want to try a different brand.

[@belligerentamateur]

I honestly don't agree with this at all. Setup is mostly a personal thing, it doesn't devalue the guitar in the slightest. We're all allowed our own opinions, of course, but I've never met another person that has said getting a setup devalues the guitar

[@Captain_Zero_]

Nothing wrong with fixing it yourself if you can and want to. I have settled with some purchases only to regret it in the long run. Definitely a case by case situation. It looks sick AF though. I agree with the grounding issue. It never should have been overlooked. Especially when these guitars are made for high gain applications.

[@dangiampietro6606]

You did the right thing Kyle. It's good to communicate and make people aware of what's going on and being annoyed with quality control problems. But you didn't take it too far and have a southern hissy fit about small details and expect to get free stuff for it. Keep doing you, and let the haters hate and enjoy life with you, your fiancé, your dog and your new pup.

[@jeffkellogg76]

You are a great example of what a consumer should do when they have an issue with a product. Especially when you have a relationship with the source of your purchase. Keep the faith and continue with your content as is . A big ATTA BOI, to you!!

[@GuitarGuy4647]

If the issue is fixed, may as well keep it.

[@shannonhooker623]

I would have done the same thing you did. It does suck that it slipped through the cracks at the factory and Zzounds.

[@belligerentamateur]

doesn't check guitars when they get them, nor do they claim to you so it's not on them. he's really only one other major retailer I can think of it actually inspects each guitar, it's not a common practice

[@michaelgallegos8811]

Awe cool pup man.

[@Maddix18]

I really like your attitude. I think you did the right thing

[@vinn.5215]

Hey whats up Kyle. I was super surprised to see you on the Sweetwater Commercial, Rig Building Competition. Totally not your thing, with that Country Music curve ball, it was actually pretty funny. but yeah man can't go wrong with Mesa. Im def probably the only one on here that watched the whole thing. I voted for you. ☆☆☆☆☆

[@acdover]

I watched. Thought it was pretty cool. I agree, can't go wrong with a Mesa!

[@jonesyfromtheblock9635]

Have you ever tried the ESP EX or E-II EX? between all the high end explorers that one is my favorite, the different curve feels great!

[@davidlambert5123]

I just returned a Schecter Riot 5 bass. The pickups are active, & when I got it, both 9V batteries were dead..okay, no big deal. Replaced them, & within a few days, they were dead again. Tried again, same thing. I returned it & they sent me a replacement that was perfectly fine. Just very weird

[@grayman7914]

The shimmed tailpiece post is a structural issue IMHO. Would have returned it for that alone.

[@johnathanandrus6586]

I worked most my life in machining. That shimmed hole was clearly seen in manufacturing during the CNC drilling process. Something you're always taught is YOU CANT PUT MATERIAL BACK once it's removed. That guitar should have gone to discount stock. Fact is that the cnc drilling is multiple steps along the process and the operator didn't want to get in trouble for oversizing the hole, scrapping the material, and the lost time, and knew that wasn't something that could be caught during QC, so he knew he could get it past inspection. If he wouldn't have put the shim in the wrong spot, causing the buzz, you WOULDN'T have noticed and he'd have gotten away with it. If you send it back, it will get tracked back to the operator, he will get reprimanded, possibly fired. Especially since it went to a KZbinr and shown to the world. As an operator, usually YOU are in charge of your own inspection, but they do a final inspection at the end, which wouldn't catch the shimmed hole.

[@markboettcher9412]

Is it possible that manufacturers test the guitar with a clean amp? Meaning when plugging in to gain gain and more gain the bad grounding and feed back issues jump out more?

[@DyerSLiDE]

Good on you for fixing it and making a decision that worked for you. If I was in your shoes I think I would have done the same.

[@Metaldad87]

100 percent agree with everything you said in the video

[@crunch_amp9282]

Fishman pickups are amazing

[@HDDREAMIN]

Funny, I just recieved a Synyster Gates that was very poorly put together with scratches and even glue at the seams of the headstock.

[@travis43]

Does Zzounds NOT check guitars before shipping then out the door? Another company does a 55 point inspection before it ships.

[@dennismudd2541]

Side note what explorer style guitar have you like the best.

[@mrk4510]

I wouldn't have known how to fix that and would have taken a while to figure out what was wrong. They got lucky that went to you and you knew how to fix it.

[@griffsimcox9459]

sadly there are a lot of guitarists that do not know how to work on there own guitars. I go out of my way to buy broken equipment (even cheaper) so i have a project to work on. my latest was a PRS mt15 amp for 300 bucks and fixed it with a 2 dollar part win win thanks Kyle

[@mykuntstynx9463]

My C1 FR SLS Evil Twin is the most badass guitar I've ever owned. My les paul custom has been so jealous

[@SpinGoldmusic]

Bro, your channel is really good. I'm digging it! Don't worry about the weirdos and haters. Don't waste your time with them.

[@jessenewman5976]

Very well said. You couldn’t have handled the situation any better

[@andrewbecker3700]

The bridge post anchor hole being drilled too big is something that I'm not willing to accept. Unless your gonna replace the bridge with something that fits properly somehow? It's a mechanical defect that would require a luthier to fix for the average person. If you plug and redrill the the holes the proper size, you'd be good I guess?

[@themaggot8]

YES, next question.

[@gr070491]

I absolutely agree with you point man. 100%. In other video I commented that I It was for me, I would have returned the guitar. And I confirm that. Cause I would have paid the full price for a guitar with Major issues. I probably could fix it myself but with a lot of time and frustration spent, and this Is not what I would have paid for.

[@chrisbrumbaugh9936]

I'm the same way, I have enough problem waiting for gear to show up in the first place.

[@briansmith8749]

💯 i really respect the way you handled this. You are a class act human.

[@alexweisbeek5335]

Damn, thank you for giving some hope for reasonable trains of thought.

[@SaintFredrocks]

I have to finish assembling or correct what the manufacturer didn't do right on guitars as well as too many other things. If something is chipped or broken it goes back, but if I can fix it easily enough that is what I do too. Maybe if these corporations would pay the people that work for them a little more, they might be more careful when making things.

[@davedobson9801]

Personally, I would never keep a guitar with a structural type issue. The fitting of the bridge and tailpiece studs is important, and I would not allow for some sort of patch job shim in there. At the very least, plugging the hole and re-drilling to the right size is the proper fix.

[@pistolpete7280]

Yup, a few of my more recent year Schecters have had issues with quality control. They don't make em like they used to

[@gaberox1]

I would return it unless you bonded with it and really like it. I got a lemon from Jackson once that was awful. High frets warped neck out of the box. I got it playing ok but just hated that guitars guts that guitar really pissed me off. Luckily Jackson finally agreed to just replace it on warranty thank God. Also got a brand new Jackson Loomis 7 soloist that has bad wiring neck pickup doesn't work. They offered to replace it but that guitar plays way to nice for me to give it up. Just going to take it to get rewired. The ebony fretboard on that one is just too beautiful.

[@jonnybroomhead]

I often buy used gear off of Reverb for pretty steep discounts (waiting for deals) that comes with issues not listed in the ad, but since I'm a very competent guitar tech, and the gear is REALLY cheap, it's still cheaper and easier for me to just fix it than to return and buy one in better shape.

[@belligerentamateur]

I very often do the same!

[@Colosus23]

I purchased a Schecter CR6 recently after seeing quite a few positive reviews and I wanted to love it... but the neck had more buzz going on than on any guitar I've ever played and long story short the action had to be raised unreasonably high to resolve most... not all but most of the terrible buzz. After which I took more time to inspect every single fret and found a couple dead frets and that was it for me.... that guitar had to go. I have owned several Schecters because they were consistently reliably good guitars. But of the last 3 I've encountered, 2 had issues with the necks and one had a grounding issue with the pickups as well. No more Schecters for me. Might be an overreaction but... oh well. I have a great tech who is good about sharing knowledge, and hopefully a person spending a decent chunk on a guitar has some basic knowledge about set ups. But many do not! So you bring up alot of interesting points. Good on you for taking the time and effort to hunt down and resolve the issues on your own. I'd have sent it back on principle lol. Rock on!

[@chickensendies]

This would be a very interesting video for Schecter to watch and respond to....

[@Quetzalcoatl999]

If you pay over $1000 for a new guitar you should 100% expect it to be functional and blemish free. Accepting it just lets companies keep screwing people over because their shortcuts are then being put on the customer to fix but the customer is still expected to pay full price plus a possible cost to fix it.

[@fcaioki7949]

That dude that came at you was definitely a miserable person. Stay up and good luck with that pup Kyle!🫡

[@JD-vj4go]

I got a Jackson rhoads with a bad switch and the Floyd wasn't assembled correctly. It just seemed easier to fix it myself than exchange it. That said I wish I'd reached out to Jackson they'll usually send replacement parts. Except for the Kelly I got. Tuners are effed and Jackson support ignored me. Bastards. Oh well I was gonna put locking tuners on it anyway.