I agree with the frustrations of the Shipping DAMAGE reimbursement to the customer concerns, as that would bother any seller, for sure, but I will admit that I think Reverb handles it the way you would if you were a retailer: meaning, you make the customer, who's fault it surely is NOT, whole, immediately, since they have no culpability in the situation. You then file a claim with the shipper to receive due compensation for damages, just like you do with insurance on your car. You are out a ride while it is being repaired, and that is aggravating, but unless you also purchased 'rental car' coverage, that was your decision. You will NEVER be totally satisfied in these situations, because someone, somewhere, will be 'out', financially, until the shipper comes to terms and pays for the damages, repairs, or replacement. In Reverb's case, it was not their fault, either, as they did not touch the product, so it stands to reason that they also should not be 'holding the bag'. Reverb, as you can see, is the BUYER's friend, not the sellers, at least not so much. I get the aggravation, though. Many of these BUSINESS decisions will impact someone, somewhere, we just NEVER like it when it's US!
@Extinction.of.Innocense2 жыл бұрын
Prior to selling on eBay, over the years I would just purchase musician friends cases during Christmas time $40 primarily for my guitars. Now, years later that $40 case comes in handy. Plus, included with a sale, buyers love to see a case included, that $40 case may bringing in an extra $100 or more. Plus, if the carrier damages the guitar itself, no doubt, it would benefit a claim. Maybe I'll start taking photos at the shippers counter while handing off. Have them sign a disclaimer. Bet that will be fun.
@turnersinsurance86567 ай бұрын
some of your last comments are right on: selling on Reverb is good, selling is smooth WHEN it works, and just BEWARE that at some point SOMETHING is not going to go as great, and be prepared. Right on. Reverb has built a reputation, they are GOING to defend that. Their defense rest on the backs of sellers, but otherwise is actually a GREAT tool for sellers. If you sell, you are entering a BUSINESS transaction. Business can be complicated, at times. Be prepared. Most of us are not used to being in business, that is one of the misunderstandings of using these types of online selling websites... otherwise, just list it on Facebook marketplace, or in your local newspaper...
@412willis Жыл бұрын
I’ve been selling, buying and trading on Craigslist for years and have had a lot of success. I do live in a large metropolitan area, 7.5 million so I’m sure that makes it easier than if l lived in a rural area.
@adventureinventorsАй бұрын
With eBay just choose local pick up and let the buyer test it and be sure they want it. That way no shipping damage will occur. Also if you insure the item for it's retail value then you'll not be at a loss, right?
@twintriode Жыл бұрын
I was going to sell a Rickenbacker 330 on Reverb for $2200. Reverb was going to pull $200 in fees and etc PLUS make me give them information for a 1099K tax form so I can potentially be taxed on it as well. Fuck that, I'll just keep my Rick.
@yoboisteven17413 жыл бұрын
Thanks for putting this video out! I used to shop on ebay all the time for everything but as of these last few years, it just feels like everything is overpriced or bid up far past its actual value whereas I can find it on other sites much cheaper. Good to see what the sellers are thinking and I'm sorry to hear about the damaged guitar :(
@clanofhousecats80793 жыл бұрын
Hope it helps people who watch. Yeah the situation sucks with the damaged guitar
@cornelius55953 жыл бұрын
I'd love to hear an update on how this insurance claim goes for you. Anytime I sell there I always debate on including their insurance. I like the idea, but considering you're not even dealing with the carrier yourself I always wonder if having them do it is even helpful. Then I wonder what if I don't agree with their assessment of the damage, would I attempt to sue reverb or the carrier? It seems like such a headache. Best of luck!
@tetskysenpai85383 жыл бұрын
Bought a guitar that broke in the post off reverb, seller blanked me and Reverb support wouldn't do a damn thing. Really put me off using them ever since
@clanofhousecats80793 жыл бұрын
Weird how that turned out, might as well take your business elsewhere if you were treated that way.
@turnersinsurance86567 ай бұрын
7.43% is the 'commissions' that Reverb made on your example ... not really bad if you say it that way. I look at every item I sell and say ' if a customer came to me and wanted me to lower the price by 7.43%, would I be willing to sell it to them right then? ' ... yes, most likely I would. The shipping cost is the same regardless, so Reverb is not compensated for that. The Taxes are a requirement, and not paid by the seller, so no foul there... that's on the buyer only.
@rosewoodsteel66567 ай бұрын
So, what happened? How much did they end up giving you for the damage?
@rogerwarde11316 ай бұрын
it happened to me i shipped a les paul guitar with ups ,well packaged it must have been thrown around ,it arived with a cracked neck ,obviously i refunded the buyer ,i ended up with a guitar with a cracked neck and no compensation from ups or reverb,i forgot to take pictures of the packaging ,ive sold many guitars and they are always well packed if theres not a hardcase i make a wooden type crate ,anyway i fixed the guitar and sold it for half the original price ,very annoying
@valbvu59382 жыл бұрын
When I receive payment from a client in Reverb via PayPal Sometimes the PayPal account is suspended for 180 days Do you have any idea why?
@shanewalton88882 жыл бұрын
Yeah, I hate the waiting. I get paid from Reverb to my Paypal, but half the time Pay Pal puts my money on hold for three weeks for instances they consider "highly unusual transaction".
@Gbhbbgvsbnjhhdchhb Жыл бұрын
2 years on and both eBay and Reverb are WORSE
@SHENDOH Жыл бұрын
Nice axe. Thanks for the info
@shanewalton88882 жыл бұрын
Feedback is a joke when both the buyer and seller give feedback. Its a game of chicken.
@ciaranjmurray Жыл бұрын
Yep. Excellent point. That system is poorly thought out
@plasticdress Жыл бұрын
steven fr same
@johnnysinger33532 жыл бұрын
ebay has destroyed ebay.
@johnthefisherman69 Жыл бұрын
Amazonia is a dope song
@Joe-mz6dc8 ай бұрын
JFC earbud alert ⚠️ 📢 😳
@ooo-i4t3s2 ай бұрын
Ebay or Reverb, either way your still using too much water to wash your pretty hair.