I had the same problem and I’m taking this kit back after seeing this video . I got the washer and dryer 3 days ago . Thanks for the video because I think that they sold the wrong kit .. thanks again
@Jack-Surreal_Panes Жыл бұрын
Same. My holes were all off by at least 1/4. I just bent the bracket to fit the 1 bolt screw
@williammeehan71813 жыл бұрын
The instructions say that the bigger brackets are for the 27” washer/ dryer. It’s wrong. The smaller brackets are for the 27” not the 30”. I had the same issue until I tried the other brackets and yay. It works perfect.
@joshshatzer42973 жыл бұрын
Same here! Using the wrong brackets in this video.
@edandg3 жыл бұрын
That would have been great for me too, but alas the other brackets did not work. The kit I had was simply wrong. Thanks for watching:)
@perryperron69163 жыл бұрын
It only needs to last 2.5 yrs. By then you'll be having issues with the drum felt and controller board which will cost very close to the cost of replacement. Ours was installed by HD delivery and done wrong they never connected the water line for the dryer steam either. By the time my wife realized that the steam feature did nothing and called HD was told it was to late to call the original delivery company back out. They sent a independent repairman out who installed hose kit and said this happens frequently. Either way Samsung CS is close to worthless at least for appliance issues. Bad dryer, refrigerator and stove with terrible customer service. Is there a better brand out there? Who knows!
@xfhnhhgjbvcfg Жыл бұрын
@@perryperron6916 I paid $1000 for my set, I will be surprised if I get 2.5 years lol . Absolutely shit but half the price
@marangelypadilla921510 ай бұрын
Wich bracket im lost lol im trying to put mine together
@paulflores43313 жыл бұрын
Hey folks, so I figured it out. So if you have the 27 inch model DO NOT USE THE ONES SHOWN HERE. You need to use the short stubby set. Take the existing screw that is in the machine out. Ne Next take one Pan screw and put it in the top corner slaughtered a sloted hole of the bracket. Take the screw that you took from the back panel of the machine and put it back Into the bottom left hand slot on the bracket. Next put in the remaining screws one more on the top left corner and 1 more in the bottom right of the bracket put them in loosely do not tighten anything until you get the other side on once you get them shattered and on tighten everything up up I will try to send a picture or do a video and post it here in a few minutes Hope this helps you guys it did me thanks have a good day.
@corymarx8545 Жыл бұрын
Yes clearly that’s how it’s supposed to work. I held up the first bracket. It didn’t line up. Instead of installing it and making a complaining video for KZbin, I tried the other supplies brackets. Fit perfect. Glad I am able to figure easy things like this out on my own instead of just forcing the wrong brackets on my machines and then complaining via KZbin🤣😬
@sebzfoto3 ай бұрын
but the plastic side pieces don't fit the top of the washing machine. Who the F designed this?
@josecl74 жыл бұрын
I bought the same stack kit and same washer. I thought I was having the same problem because I was using the same brackets. If you use the other brackets and and screws it'll all fit.
@edandg4 жыл бұрын
The other set didn’t fit mine
@rcurr1983 жыл бұрын
You bought the wrong part....
@robinhadden12634 жыл бұрын
Same issue! We bought ours from Amazon. The screw holes do not fit the hex screws.
@edandg4 жыл бұрын
Exactly!
@rgood15913 жыл бұрын
My set came with 2 diffrent types of brackets, only one set works properly. Someone is trying to save money by sending only one set of the brackets hoping they fit.
@michaelwesley48943 ай бұрын
I have the same issue. 😢. Only one screw aligns. OEM Samsung …. Thanks for the video.
@bevric3 жыл бұрын
Same issue. We got the appliances and the stacking kit directly from Samsung. I thought I was going crazy until I found your video. Everything I found said they go together!?! Thank you!
@edandg3 жыл бұрын
If you can at least get the one screw in each side of each appliance you will be good. I’ve had no trouble. Of course I wish I could all screws in but...
@bevric3 жыл бұрын
Good to know, thank you. We'll need bigger screws though, because for the wholes that do align, the screws can't be tightened.
@T-290174 жыл бұрын
In the instructions, under where it says washer, is a caution ⚠️ saying that you need to use the proper rear bracket depending on your washer model. (There are 2 different rear brackets provided in the kit). I'm just now putting mine together and investigated it some after watching your video. I think you need to use the shorter wider brackets. 🤔 I'm not 100% sure as I said I am just now tackling this myself. Good luck! I hope you got it figured out! 👍
@edandg4 жыл бұрын
Right. Saw that. However the other set did not fit at all. Thank you for watching:)
@paulflores43313 жыл бұрын
Right, I'm trying both sets of brackets and no fit either set.
@jessediaz29434 жыл бұрын
Same issue, and I bought my stacking kit from Best Buy
@SharkBellyKelli3 жыл бұрын
Same
@trishhackbart4866 Жыл бұрын
I have the same issue. The screws that came with the Samsung kit, one fits perfectly, the others are too small. So frustrating.
@edandg Жыл бұрын
😥
@edwincord61763 жыл бұрын
They have another set of brackets for the washer and dryer machines for samsung and fit right with no problem make sure follow the instructions
@edandg3 жыл бұрын
Thanks for watching. This was a faulty package. Didn’t work properly.
@solivencia45253 жыл бұрын
Right now , I'm having the same problem and just don't know what to do.😔
@edandg3 жыл бұрын
If you can manage to get at least one screw in the washer and one in the dryer you should be good. It worked for me. Drill at your own risk.
@TheNYgolfer3 жыл бұрын
Just move the brackets over an inch or 2 and drill new holes. There is nothing to worry about when drilling into the dryer because that low down there is nothing to drill into inside the dryer. As for the washer, it has a top cover that I would drill into instead of drilling into the cabinet because there are components you can drill into inside the cabinet. You can only hit air if you drill into the cover.
@edandg3 жыл бұрын
I will if it starts giving me issues. so far so good though:)
@kristadavies37622 жыл бұрын
Would that void your warranty?
@edandg2 жыл бұрын
@@kristadavies3762 probably
@sm-qx9df3 жыл бұрын
i had the same issue. i bought the skk-7a kit (same one in the video) but i needed the skk8k fixed the issue for me.
@edandg3 жыл бұрын
Glad yours was correct. My 8k was not the right fit. Perhaps they packed the wrong kit or mislabeled the kit but mine didn’t fit:). Thanks for watching.
@SharkBellyKelli3 жыл бұрын
I just bought the installation kit and Samsung washer/dryer. actually, looking at videos b4 installing ...ugh, this is discouraging. I however, thank you for the info...
@edandg3 жыл бұрын
Please let me know how it works out. I actually haven’t had any issues even though only one screw lined up for the bottom bracket (washer)
@viscabarcaa13 жыл бұрын
From what I found out for my setup samsung has 2 different types of brackets maybe amazon sent the wrong ones?
@edandg3 жыл бұрын
According to the label it was the correct one. At any rate it is holding the dryer in place so far. Lol.
@kristadavies37622 жыл бұрын
Yes, we have the same stack kit and are having issues
@edandg2 жыл бұрын
😢
@KZ-tg3tr4 жыл бұрын
You are using the SSK-7A bracket. The kit #SKK-8K will come with both bracket styles (both 7A & 8K), as long as the kit comes from SAMASUNG!
@edandg4 жыл бұрын
Well....We were using the correct bracket (8K) however, as my video described, it was not correctly designed. Alas, we have not had any issues with it. If I do I will add a few more screws:)
@joanhickman66264 жыл бұрын
@@edandg The right bracket, holes still aren't there, nor line up or are even the correct size!!
@corday5031Ай бұрын
We had a Samsung stacked set delivered today with the same exact issue as shown in the video. Was there any issues that arose since you posted the first video regarding this poor quality item?
@edandgАй бұрын
@@corday5031 nothing else has gone wrong with the set. Performance is as expected. Just the stack kit. And I blame the manufacturer of that kit!
@colinmcinerney-lacombe80853 жыл бұрын
You have to use the shorter fatter bracket that comes in the kit. You are using the wrong brackets.
@edandg3 жыл бұрын
The kit I bought was defective and did not have the correct bracket. Thank you for watching:)
@sandraalvares75344 жыл бұрын
Man, use a bigger screw. And for the bottom use a self tap screw. Problem solved. Regards
@edandg4 жыл бұрын
Sandra alvares thanks!
@Ripley_From_Aliens3 жыл бұрын
Or maybe Samsung should build things correctly
@shawndenty60383 жыл бұрын
@@Ripley_From_Aliens bought my machines and kit from home depot and went together slicker than my kids building blocks.
@esquiretheshieldbarrier25848 ай бұрын
My OCD doesn’t want me to let this one screw be
@leroygraine75182 жыл бұрын
We just went thru the same thing!Very frustrating!
@edandg2 жыл бұрын
😢
@PaulsonBegay17 күн бұрын
You need different bracket. My kit came with 2 different brackets. Bracket # in video is DC61-04160A The other bracket need is #DC61-04955A BOTH SHOULD COME WITH KIT
@edandg17 күн бұрын
@@PaulsonBegay Thank you for watching. It would have made sense! But mine didn’t!
@sebzfoto3 ай бұрын
What direction are the side pieces supposed to go? They are curved like they should fit over the side of the washer but they do not fit? WTF
@edandg3 ай бұрын
@@sebzfoto I can’t remember exactly but I do know it was easy. So if it’s not fitting then it’s not correctly designed. Seems to happen a lot with these kits.
@majestuosoc3 жыл бұрын
Todas vienen con el mismo error
@Sophia-sr6fk3 жыл бұрын
thanks you helped alot
@edandg3 жыл бұрын
Glad to hear it
@elaineterrell23234 жыл бұрын
Have you had any problems since? I’m supposed to be installing our kit this weekend but after seeing this I’m wondering what to do.
@edandg4 жыл бұрын
No problems yet. The one screw hole that actually lines up is apparently strong enough. Still frustrating though
@edandg4 жыл бұрын
Let me know if your’s lines up perfectly or at least better
@elaineterrell23234 жыл бұрын
Will do!
@shawndenty60383 жыл бұрын
@@edandg ours lined up perfect and was easy to install. Samsung has changed models and there is a variation between kits. Samsung also has an easy 3 minute assembly video to assist there paper instructions.
@edandg3 жыл бұрын
@@shawndenty6038 glad yours worked right and glad they are correcting the issue:)
@paulflores43313 жыл бұрын
Wow, trying to put ours together and running into similar issues. I have to agree that Samsung did a TERRIBLE JOB AT DESIGNING THEIR SHIT. Ours has been an issue since the wife ordered it. 2 months late, crapy delivery and NO installation and just a crock of garbage from Home Depot and TEMCO Logistics services. Not to mention Samsung design flaws.
@edandg3 жыл бұрын
We have always enjoyed our Samsung products. But there are a few issues lately.
@AncientChi4 ай бұрын
Add a spacer and problem solved
@jamesrosenberger10364 жыл бұрын
The kit now comes with two brackets incase you have the older design of machines or newer design which the holes have changed. There is a youtube video explaining and completely solves the issue you speak of in your video. Check it out.
@edandg4 жыл бұрын
Yes. Unfortunately neither set of brackets worked. I should have explained that better. At least the dryer hasn’t fallen. Lol. So far so good.
@anylaguapaa3 жыл бұрын
You put the wrong screw in the kit, 📚 the instructions, that screws were to hold on place the plastic that holds the dryer.
@edandg3 жыл бұрын
Nah. LOL. Thank you for the comment though. Brackets are incorrectly made. Alas it keeps my dryer I place so not too big of an issue.
@alexiscruz07223 жыл бұрын
Thanks!!
@sg-gj4ex3 жыл бұрын
See my channel i have video on what an 8k looks like and what skk7a looks like. 2 videos. The one in your video is a skk7a. . Sounds like amazon shipped you a 7a in an 8k box. Somebody likely bought an 8k and returned their 7a into the box (a cheap dishonest way to upgrade brackets when getting a new washer requires 8k as its compatible with older dryers)and amazon resold it not noticing the difference as they are similar. Go out by 8k from samsung or best buy and make sure you have correct one. Using a 7a with 1 screw where an 8k is required with 2 screws is very dangerous. Samsung machines vibrate a lot and vibrate more as they get older. Also if dryer screw is not tightening either your bracket or dryer hole is stripped. Maybe a miniature plug or modification could help with that. The holes on these samsung washer and dryers strip easily do not use drills.
@edandg3 жыл бұрын
Of the 2 sets of brackets that were included these were the only ones that remotely fit. It is possible that they sent the wrong brackets entirely. But at the end of the day the dryer is remaining mounted on top of the washer without shaking off. Lol. So I’m happy about that at least. Lol. Thanks for your input:)
@galacticneighborhood3 жыл бұрын
You have the wrong brackets. I purchase the same stacking kit from Lowes (in a Samsung box) and it comes with two set of brackets, the one you show and a second set that lines up perfectly with the holes on both the washer & dryer. Also comes with the correct screws (larger) for the washer. You mentioned your purchased the kit on Amazon, which must have been an aftermarket kit that did not include the alternative brackets and screws (common problem on Amazon). Buyer beware.
@edandg3 жыл бұрын
Hate it when that happens:)
@paolan.domenechgarcia124 жыл бұрын
Same!!!!!!!!!!!
@v60polestar884 жыл бұрын
Wrong brackets !!
@edandg4 жыл бұрын
Actually the right brackets. Just didn’t align with predrilled holes...the other brackets didn’t fit at all either. But I’ve had no issues with instability
@lammylamzz4 жыл бұрын
Yes it's the wrong brackets. Use SKK-8K instead of that SKK-7A stacking kit.
@SeanDuffy19864 жыл бұрын
@@edandg I bought the same set off Amazon, they say it's compatible for my set but like you it doesn't match up. I bought the official set off Samsung website and it matches perfectly. Shipped free, 40 bucks
@edandg4 жыл бұрын
I wish I would’ve gone that route. But it is actually working well. 2months of laundry so far. No crashes. Lol.
@edandg4 жыл бұрын
I did use the 8K
@wildernessman7602 жыл бұрын
Return the stack kit and buy a different kind
@edandg2 жыл бұрын
That’s an option! :) thanks for watching
@nathanmarshall75232 жыл бұрын
Just fire some self tappers in there.
@devhero42073 жыл бұрын
Return it . Simple lol
@edandg3 жыл бұрын
Lol. It’s working:)
@jaxxon22223 жыл бұрын
That's a 7A, not an 8k.
@edandg3 жыл бұрын
According to the package it was an 8k
@racerx13263 жыл бұрын
What's the lesson? Samsung is garbage. don't buy anything samsung.
@giveitatwirlbaton11 ай бұрын
you got the wrong kit
@edandgtravels11 ай бұрын
No. He didn’t get the wrong kit. Manufacturer made a mistake. 😮
@edandg11 ай бұрын
No, brother. Not the wrong kit. :)
@rcurr1983 жыл бұрын
The kit comes with 2 types of brackets. 4 brackets in total. If it didn't, you bought the wrong kit. This is a poor video.
@edandg3 жыл бұрын
Already addressed the different brackets. Others have had the same issue. Thanks for watching though.