Smiling from the Wrists Down - Rebecca Lowe

They say that the more things change, the more they stay the same. Building vibrant communities of people who trust your brand and become real friends is one of these timeless skills that is more important than ever, and the skills to do that have been honed over 4 decades of community management on the commercial internet. Rebecca will talk about the lessons learned over a 29-year career in online community management from Usenet and AOL to blockchain and AI and reveal the community strategies that have persisted.
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