SO MANY DEFECTS!!! 😡 DO NOT BUY A DIOR BOOK TOTE! ❌

[@brittanya8660]

Well this just took the book tote off of my wish list. I am so thankful that you informed us about this! I'm sorry it happened to you and others.

[@CAROLCHANNELINGCHIC]

Good thing you haven’t bought it yet.

[@joyLoveC]

Thanks for the warning, Carol. I’ve had this on my wishlist for some time but always held back because i was afraid of stains on the fabric but now I think I’ll banish all thoughts about buying it.

[@CAROLCHANNELINGCHIC]

Good thing you never bought it!

[@oakasis]

Always appreciate your honesty about your bags. Happy holidays, Carol!

[@CAROLCHANNELINGCHIC]

Happy holidays to you too! 🤗

[@wonkm222]

Thanks so much for this informative follow-up on the Dior book tote. I was actually looking for info on the embroidered saddle bag in hazelnut and black but after seeing what happened to your bag, I’m not going to get one afterall despite the beautiful design. Thanks for saving me a $3,900 disappointment! ❤

[@aesinam]

I wanted one for the longest time but decided to go for the H&M version and now I am happy I did. I hardly even use it so would have been a waste of money especially with these defects

[@CAROLCHANNELINGCHIC]

Good choice!

[@clim8618]

Dior fabric bag is really of bad quality. I bought saddle belt bag and i realised it has loose thread. Went back to the store to change and all other 4 have the same issues. 1 of it is worst there’s loose glue dangling on the bag. I was quite disappointed 😢

[@Lunaarts6]

I know exactly how you feel. My limited isetan book tote from Japan oxidized and it turned the green to yellow! And they had the audacity to call my bag a fake… until i provided all the paperwork. 🙄

[@CAROLCHANNELINGCHIC]

That’s so rude! Were they willing to do anything about the oxidation issue for you?

[@Lunaarts6]

@@CAROLCHANNELINGCHIC no they wanted me to send it in for assessment. Im like come on, you know you cant do anything about the fabric now

[@CAROLCHANNELINGCHIC]

Yeah it’s so obvious. Hopefully they eventually realize that after the assessment and give you a proper response.

[@Lunaarts6]

@@CAROLCHANNELINGCHIC this was last year and now that i saw this video, i resent them an email.

[@CAROLCHANNELINGCHIC]

Fingers crossed you can get a refund this time🤞🏻It’s appalling how many people have dealt with this oxidation issue as well as less than satisfactory responses from Dior.

[@Bagellatte]

According to my SA, the previous batch of book tote have this glue issue but it only happens to certain prints and the newer version from 2023 onwards doesn’t have this issue especially for the newer prints

[@CAROLCHANNELINGCHIC]

It’s still too early to tell if the bags from 2023 will have this issue but I hope they really did fix whatever was wrong with it.

[@jasminkaur6762]

I like the print of your book tote. Can i please know what isit called?

[@ZahraJ22]

I’m sure if you took into dior they would either give you a new bag or send it away to be repaired. Whenever I shop luxury this is part of the service…

[@CAROLCHANNELINGCHIC]

That’s what I expected but it was not that easy…

[@oldaccount9618]

Might be fake lol never had a problem exchanging for a new one or repairs, if I needed some. Just saying

[@CAROLCHANNELINGCHIC]

Funny how you automatically blame the customer instead of the company for their bad service 🤣🙄

[@ZahraJ22]

@@CAROLCHANNELINGCHIC oh no sorry to hear that!! What did they say?! X

[@CAROLCHANNELINGCHIC]

The boutique I usually shop at wouldn’t help me because I bought it online even though the representative online said I could go to a boutique for help if I thought that would be more convenient. I did another video talking about this whole ordeal if you want to know the details but long story short, the e-commerce team ultimately refunded me but the whole process was like pulling teeth.

[@thamnahi6747]

Thank you for being honest on these bags

[@CAROLCHANNELINGCHIC]

Of course! 😊

[@foreveryoung4571]

Thanks for this honest video , I was just going to buy one for work x

[@nee5hap]

great video! omg i was wondering what that rust color residue at the corners was! ... even my Dior SA was not able to help me. Shocking that this is such a common defect and she had no idea - she is a boutique Manager!

[@CAROLCHANNELINGCHIC]

So sad that it’s so common. Were you able to get it fixed/exchanged/refunded?

[@Chris-g9i]

Urgh, I have been dreaming of this bag (in the reverse toile pattern) for years. I ordered it pre-loved and though the bag was from 2023, it was completely discolored all around the top, with one orange corner. I complained to the platform and will now send it back. But now I don’t know what to do. Do I just give up on the bag forever? It seems like a big risk to buy it for full price if it might only change color after the warranty expires. It’s so gorgeous, but not with the discoloration which looks so dirty.

[@slvrcross]

In your opinion, is the glue necessary for the construction of the bag or is Dior cutting corners?

[@slvrcross]

Couldn't they just use pins?

[@CAROLCHANNELINGCHIC]

It seems like most if not all bags are constructed using some amount of glue to hold things in place. I can see why you can’t just poke random pins into leather but it shouldn’t be a problem in canvas. Maybe there’s something I don’t know 🤷🏻‍♀️

[@user-bd3bx4rh1q]

Thanks for the warning.

[@NasreenUS]

It’s not comfortable to carry either! And the handles stitching starts to rub your clothing.

[@peachykeen3582]

I don't have a book tote yet, but I'm thinking about getting one. However, I had this exact same yellowing glue situation happen to my Stella McCartney Falabella cotton crochet bag (it's a cream/ivory color and definitely authentic.) I used pure acetone to remove the residue and it worked very well. It did not ruin the material and erased the marks completely. But use caution when trying on these book totes since they are printed. Maybe try on a hidden area first and use sparingly (only on the areas where it shows)! 🌙

[@CAROLCHANNELINGCHIC]

Thanks for sharing this tip!

[@melissaroller4451]

Hey, I have the same problem with the yellow/orange stains, and I make so good attention that the bag doesn‘t get stains. How did you solve the problem? Are they changing the bag or taking the bag with the defect back and refunding it?

[@CAROLCHANNELINGCHIC]

I got a refund for mine but different people have had different results depending on where they bought it from. It doesn’t seem like there’s a consistent response from Dior addressing this issue.

[@noralising5002]

Hello @melissaroller4451, I just discovered the oxidized glue on my bag 2 days ago, and I thought it was a stain so went to a Dior boutique and just hoping that they would recommend something for the stain eraser but to my surprised, he said that it was a manufacturing defect and it was replaced right away. I live in the Bay Area

[@melissaroller4451]

Thank you for your replies. I brought my book tote today to the store and they had to sent it to the fabric, but they think that Dior will replace it because it‘s impossible to get the stains out and it‘s not my fault. But not sure yet, I have to wait 1-2 months now.

[@carrotsanti]

I saw this! I think it only affects the lighter coloured book totes but im not sure, praying my dark navy one doesn't have this problem!

[@CAROLCHANNELINGCHIC]

Hopefully yours is okay 🤞🏻

[@DianaDang3]

Oh nooo, that's such a shame. The Dior book tote is so pretty too. I always had that as maybe to get down the line when I have a bigger collection. ☹️

[@CAROLCHANNELINGCHIC]

Yeah makes me not trust any of Dior’s canvas products at all. So disappointing because none of it is cheap.

[@anastasiaromanov3737]

glad that i was never drawn to this bag

[@CAROLCHANNELINGCHIC]

Haha saved yourself the hassle 😆

[@yungcc10]

Thanks for pointing out the flaws. It’s very helpful!

[@CAROLCHANNELINGCHIC]

Of course 😊 Glad you liked the video!

[@karyntan2008]

Thank u so much for the video. I bought mine in 2019. Barely used it n I now realised the pink colour all round my tote corners are defects. Thought it was normal all these while. Mine is no more under warranty. Do u know does that mean I dun get a replacements? Can’t wait to go to my nearest boutique to ask for a solution.

[@CAROLCHANNELINGCHIC]

I’m not sure if they will agree to do anything about it since it’s been so many years but I would definitely go ask. Hope they’re able to offer a solution somehow 🤞🏻

[@karyntan2008]

Hey Carol, Thank you so much for sharing. I am so glad that I watched your video. I sent in my defective oblique tote recently to Dior Boutique and was offered a one to one exchange even though it was purchased in 2019. Very pleased with the way they handled my case.

[@ApplesThatRead]

Usually I think people complaining about defects are just too critical... but what you showed here is REALLY bad, that is just disgusting and gross looking as you said! 😬 shocking!

[@CAROLCHANNELINGCHIC]

Yeah the more I looked into it the more shocked I was. Dior should really be more proactive in addressing this.

[@davidkearn5563]

Like litmus paper - glue too acidic?

[@Alda1821]

I just bought a Dior bag and the leather where the strap is hanging got damaged after two times of use. (I don’t know if I explain it properly because English is not my first language). Do you know if Dior can fix that? :/ I’m really sad!

[@CAROLCHANNELINGCHIC]

You should definitely bring it back to the boutique. A bag from Dior shouldn’t show damage after just two uses.

[@remittri]

machine embroidery really isn't worth this price lol. It's very cheap to make this sort of thing, even if it is 1,000,000+ stitches, that's only about $20 of cotton thread, probably the fabric is also similarly inexpensive. As always you are paying for the design and the logo, but at least leather lasts and thus keeps its value better!

[@remittri]

that reminds me, i really gotta go to a boutique one day and see this up close and personal, i'd really love to figure out exactly how they're put together so i can make one myself out of silk haha

[@remittri]

also, ew, makes me angry to see how much these fashion houses have gone downhill. the oxidised glue thing is appalling. So much for "savoir-faire"

[@CAROLCHANNELINGCHIC]

I think Dior has a video on their KZbin channel showing how this bag is made.

[@susanruan3663]

I agree on you about machine embroidery. With the price of the bag, I thought the things were embroidered by hand. Finding out otherwise made me turned off on the bag. I still admire the designs, but think its way overpriced.

[@milana1818]

The same thing happened to my bag. I took it into the store and they exchanged it for me. I picked out another pattern (light pink) and hope it doesn’t happen again

[@CAROLCHANNELINGCHIC]

Good thing you were able to get an exchange. Hope it doesn’t happen again 🤞🏻

[@vvforme]

I saw a video from A Heated Mess discussing the same glue discoloration issue with the book tote. I checked my bag and it hasn't happened to me (yet!), but I'm concerned because mine is the light gray and cream oblique, and that discoloration would be very noticeable. Sad that such expensive things can have defects like this. Thanks for the video!

[@CAROLCHANNELINGCHIC]

Hopefully it doesn’t happen to your bag. How long have you had it?

[@vvforme]

@@CAROLCHANNELINGCHIC I got it in summer 2020.

[@CAROLCHANNELINGCHIC]

Ahh so it’s past the 2 year timeframe too. Hope you never run into any of these issues 🤞🏻

[@v_luxe]

Checked my book tote immediately after this! Fortunately I don’t have any of those glue stains but I do have those brown stains.. super minimal & barely noticeable. Hopefully those other glue stains don’t appear as I’m past the 2 years …

[@CAROLCHANNELINGCHIC]

😞 The brown stains are from the glue too. Are the stains on yours also on the seams? You can always try to reach out to Dior and see what response you get.

[@v_luxe]

@@CAROLCHANNELINGCHIC it is, on the top like yours but a lot less. Hardly noticeable on mine. I probably won’t ask since I was considering selling it anyway 😆

[@thamnahi6747]

I wonder if this effects the lighter coloured lady Dior

[@CAROLCHANNELINGCHIC]

I haven’t seen anything of the sort on other bags when I was researching this glue issue so hopefully it’s okay. I would be so mad if this happened to my blush mini lady dior too. But I do wonder if the lady d-lite will start showing issues soon - it’s a newer release compared to the book tote so maybe the problems haven’t shown up yet (although the other canvas bags like the saddle and 30 montaigne seem to be okay).

[@RafaelaSantos-bz2tb]

Now we know why .. Those poor people 😢😢😢

[@karenlie5256]

I uses to own the dior saddle bag in vintage version and it didn't have any of the problems you mentioned. It does look more tired after a few years of usage but I feel that was ok.

[@CAROLCHANNELINGCHIC]

More proof that these bags were made better back then.

[@sharetac9296]

Thank you. One less bag on my list.

[@gaysornc.5206]

its common for fabric bag using glue. Overtime, yellow or brown color will appear on the fabric. I owned many fabric bags from several brands in Dior's league, they are similar. But given the astounding price Dior is asking for this bag and introduce it like heaven's gift, they are supposed to employ better technique to manufacture than just saying over 1 mil ticks (by machine). I feel for you.

[@CAROLCHANNELINGCHIC]

I still feel like 2 years is way too short of a time to be noticing this. Maybe if it was 10 years later I would feel differently.

[@mbelieve9919]

I am surprised that the oxidation of the glue is visible in other parts aside from the seams.

[@CAROLCHANNELINGCHIC]

Yeah maybe the glue seeped through the fabric in the other areas. Or maybe they applied it sloppily and some of the glue transferred there and it wasn’t cleaned up.

[@a.s.2426]

The first and most obvious defect is the logo strewn across the front. Tacky, in my view.

[@wackywardwoman]

All these companies must use the same kind of glue! My YSL Rive Gauche! The glue has turned orangey brown. On a linen beige color it can be very noticeable! Come on designers you need to do better. I wanted this Dior bag so bad but now I’m definitely having second thoughts. Can’t understand why they hold so much resell value at this point…

[@CAROLCHANNELINGCHIC]

That’s so disappointing 😞 Someone had mentioned they used acetone to carefully remove the glue stains from their bag. Maybe you can try that and see if it works?

[@jonaswunderkind4580]

I don't see a problem with it, it gives artisanal vibe and the bag is still beautiful, expensive and not easy to make. The pattern is very expensive still tho.

[@jonaswunderkind4580]

Thanks, mom :D @msmissy6888

[@fashionandluxury101]

You can definitely see the glue

[@CAROLCHANNELINGCHIC]

Exactly! It looks gross…

[@kmartin1550]

There is no WHITE, OFF WHITE, CREAM WHITE or any other white FABRIC handbag on the market you can buy anywhere in this world that will eventually yellow, just like there's no peice of fabric clothing that will not eventually yellow. I guarantee you! That's why I do not own very many white colored items.

[@ichiban6004]

I sometimes wonder is luxury bag collectors are actually a little mentally ill. These are BAGS that will wear over time they aren’t made of steel. They are made for people who can AFFORD to get a new one without wearing one out. They are held together by pieces of string and glue like wtf do y’all expect ? You’re paying for the name the thousands of dollars are for the name lol

[@kathyn1343]

This is terrible! I am so sorry this has happened to you (and everyone else!) and that Dior is not fixing the problem! Definitely not luxury as you said, and I would hesitate to purchase any Dior bag after that experience.

[@CAROLCHANNELINGCHIC]

Same. I really wanted this gorgeous embroidered mini lady dior from the new cruise collection but no way I’m throwing more money at Dior right now.

[@sammybully5030]

when you spend 4 grand on a fabric embroidered china/italy bags

[@elleteo]

Such a long grumpy video over the glue. I have 3 of these bags and the glue stains are very very minor. But importantly, is the bag serving you well? For me it’s an excellent all in 1 bag for work. Ultimately we all knew it was overpriced fabric to begin with, and fabric is held in place by fabric glue. I don’t think the bag looks disgusting from your video , it’s just like how a balenciaga motorcycle bag looks bashed up after use, that doesn’t make it disgusting right ? That’s only that one day it walked out from the boutique .

[@clim8618]

Serve well but doesn’t have quality… what’s the point? Any tote bag of the same size will serve you well but we are paying a premium so definitely expecting something better.

[@tolikfox007]

Paying several thousand, she has every right to. Lol i bet you love your tote now huh? Chinese manufactured garbage lol that cost $57 😂 and you bought 3 😂😂😂😂😂😂

[@drlessismore]

That’s why I’m getting a black one 😊

[@CAROLCHANNELINGCHIC]

Just wanted to let you know that I’ve been told you can still see the oxidized glue on the dark colors.

[@ChestyStClair]

A rich people problem 😆

[@godsamazinggrace5331]

I am now seated one floor above observing the dior boutique shop at the airport. That ugly tote bag