Thank you so much for your review of this product. Usually I read customer reviews and watch demonstrations before I decide to purchase or not, but I hastily took the plunge and ordered one from Amazon just three hours ago. Amazon stated that it would be arriving in 3 days time. Then seeing your review and many others on You Tube saying that it does not cook evenly as well as other issues I promptly cancelled my order. The Ninja Dual in your demonstration seems to be the better option.
@fulloffood4 ай бұрын
Phew. Close call!! The Ninja Dual Zone is excellent. I’ve also got a review of the Cosori Dual Zone coming soon which is also very, very good (and cheaper).
@BestHeadhunter2 ай бұрын
Completely agree with everything you've said. I'm really fed up with this because I gave my dual 400 away when this arrived.
@groovydonkey5 ай бұрын
It surprises me that Ninja would release something like this, with so many negatives to it. I think they need to go back to the drawing board with this one!
@fulloffood5 ай бұрын
Agreed.
@michaelkramer47413 ай бұрын
Tell me the negatives after considering the misuse of the product for this review?
@Annointed-r5nАй бұрын
As for this product is good ...I just had my sausages
@stephencharles6932Ай бұрын
Just shake the fries properly and THREE times as per instructions! And simply turn the sausages over/around as you would in any cooking method!!!! Not difficult to get around the uneven cooking thing. Plus there are always different heat zones in any type of oven.
@fulloffoodАй бұрын
The uneven cooking is just one of many widespread, well documented faults with it sadly. I’m glad you get on ok with yours.
@tomwright2662Ай бұрын
Agreed shake 3 or 4 times vigorously or move them around with tongs. I have no problem even baked a cake. Love the handles no problem just take basket out fully what’s your problem.
@tomwright2662Ай бұрын
Also shake side-to-side.
@dtuitt795 ай бұрын
I think Ninja will have to make a recall or just cut their losses & take it off the market.
@fulloffood5 ай бұрын
It will be interesting to see.
@michaelkramer47413 ай бұрын
Huh?
@Jannie-5 ай бұрын
Again what a fantastic review 👏👌. I can’t believe this passed all the product tests, especially the uneven cooking temperatures! 😯- Thank you for saving us all the headache of having to return it .
@fulloffood5 ай бұрын
I know I feel the same! Glad my video helped. Thank you for commenting.
@ournestisbest9322Ай бұрын
The best review on this air fryer! Thank you!
@fulloffoodАй бұрын
Thank you.
@massiveattakk4 ай бұрын
We've just sent ours back too for uneven cooking. We'll be buying a dual.....once Amazon recredit us!
@fulloffood4 ай бұрын
Hope you enjoy your dual once you get your refund shame about the stack, isn’t it?
@massiveattakk4 ай бұрын
@@fulloffood yes it is - it’s a very good looking machine; looks can be deceiving! 😂😂😂😂
@jackbeeby41445 ай бұрын
Very useful thanks! Tempted with the stack purely for the space saving but the negatives far outweigh the positives. Shame. So what's the go-to Air Fryer now then? Still undecided. Ninja Dual Zone or the Ninja FlexDrawer with 'MegaZone'?? Family of 4 slightly favours the latter but the washing up of the whole drawer unit each time is pretty tiresome surely....
@fulloffood5 ай бұрын
Have you seen my video comparing the flex and dual? I prefer the dual personally as i had issues with the flex and shaking food and you are right the cleaning is a bit more challenging. Am also reviewing the cosori next week which has one larger drawer and one smaller, so watch this space.
@Jannie-5 ай бұрын
I love my Cosori single draw . The company’s products are priced well , they cook food lovely and their panels so simple to use and clean . I bet the dual will be just as good. That said, I’m currently eyeing up the ‘Instant VersaZone Dual Air Fryer’ , It comes with XXL Single and Double Air Frying Drawers ( great for cooking whole chickens) . It has great reviews.
@DisneyMarkUK5 ай бұрын
You’re the second person I’ve seen is sending theirs back. Sorry to hear this, I find their products, vacuums includes really cheap feeling. I knew the shaking would be an issue with the grill at the back.
@fulloffood5 ай бұрын
Thank you.
@reviewassistant68915 ай бұрын
I've send 2 back, first was doa, second was uneven cooking and longer cooking then the dual, no liquids, stupid buttons, realistically didn't notice much space saved either
@DisneyMarkUK5 ай бұрын
@@reviewassistant6891wow! It sounds like a failed product for sure.
@jonathansims28625 ай бұрын
Sorry ninja you have failed with this product not great I don't blame you for sending it back 👍 I can't see this being a good seller
@hazelkinvig-paul82315 ай бұрын
I have to share this video with hubby as he will be thrilled to know I won't be buying yet another kitchen gadget! 😂 Thank you so much for saving me money! Great, thorough review. Have a lovely day. TFS 👍💖
@fulloffood5 ай бұрын
You are so welcome! Thank you for commenting. I really appreciate it.
@alanmarshall1015 ай бұрын
This is the second review i have read with the exact same issues, think i will stick with my foodi max af400
@fulloffood5 ай бұрын
Good choice! Thank you for the comment.
@skykitchen8675 ай бұрын
I wonder if it is because the airflow is coming from the back instead of above like a traditional air fryer. Thank you for showing the condensation issue, it would have definately ruined my counter. Maybe it is just me but the alerter sounds their appliances make are annoying lol. Great video, thank you!
@richardbroom61462 ай бұрын
Well I haven't had no problem with uneven cooking. I noticed in your test that you didn't shake the food once, let alone the 3 times, as clearly advised in the operating instructions. This Ninja requires a little bit more user input regarding shaking the food. Also I hold a kitchen towel against the holes in the back with an oven glove, no problem. So in my opinion, this, air fryer is just as good as its cousins, all it needs is a bit of a different approach to using it.
@fulloffood2 ай бұрын
It’s a widespread issue that many are experiencing. Not good. I’m expecting a redesign for the smaller version that’s due out. Hence why it’s not out yet.
@anthonytyson56145 ай бұрын
Exactly my finding, cooks at the back first, also cracked my granite worktop from heat, sent mine back.
@fulloffood5 ай бұрын
Gosh, sorry to hear that about your worktop. That’s not good at all!
@fulloffoodАй бұрын
Using Ninja Double Stack amzn.to/3MwLmOt
@Danstf5 ай бұрын
Uneven sausages were the last straw for me as well!
@fulloffood5 ай бұрын
Totally agree.
@michaelkramer47413 ай бұрын
Give me a break - have you ever heard of shaking the basket? A common and absolutely necessary step in air fryer cooking.
@Danstf3 ай бұрын
Can't defend a crap product
@sharky1120653 ай бұрын
It says right in the included documentation, when cooking proteins, take the rack in the bottom pull it up rotate it 180° and put it back in so that it's in the half-height position and cook your proteins that way. Did you attempt to cook the three sausages in that configuration?
@fulloffood3 ай бұрын
Tried every type in every configuration. My other video was the only success. There’s a reason this is now 20% off after only a few weeks.
@ValHalla-iq9mo5 ай бұрын
Very useful wonder what ninja will do about this major flaw
@fulloffood5 ай бұрын
Good question! I just can’t believe how poor it is.
@Madjock19654 ай бұрын
Thanks for this great review. When I seen this advertise the other week, my thoughts were to the size and of course saving a bit of counter space as I have a small kitchen. But after your review and seeing the draws and where the hot air comes in from the back, which even before you did the cook test I thought this was going to be an issue. So I be sticking with my old Cosori. Again a bit thanks for your great review and so glad I came across it.
@fulloffood4 ай бұрын
Glad I could help! I’m testing a cosori at the moment and it’s great!
@Madjock19654 ай бұрын
@@fulloffood yes it’s very good AirFryer as I said I had no issues with it.
@juliewatt19515 ай бұрын
Thank you. Was tempted to get on the Air Fryer bandwagon & was tempted by this because of the smaller footprint(width) whilst needing capacity for family of 4. Disappointing
@fulloffood5 ай бұрын
If you are still thinking about an air fryer I’d highly recommend one. We are a family of 5 and I use mine every day.
@MG-iu9yj4 ай бұрын
I found the same issues with sausages, but if you place them lengthways so the air can flow through it works well
@fulloffood4 ай бұрын
Thanks for that. The sausages were there to show the inconsistency on camera easily. If it had been chips filling half the basket then most would be undercooked and there’s no way to stop that.
@paulb27652 ай бұрын
It does say on the instructions that you have to shake a least 3x….at least. When this is done, it works great. Granted if you’re doing a chicken then you can’t shake. But just lift and turn
@fulloffood2 ай бұрын
Next to a dual zone, I know which one I’d rather use. Wouldn’t surprise me if there’s a revision of the product in the coming months with all the returns.
@kinglord54294 ай бұрын
Problem I had with 10 qt. model is buttons are kind of hard to push you really need to bear down. I haven't used it since bought their dual air fryer oven, really like that both ovens air fry and toaster part
@fulloffood4 ай бұрын
Good point!
@PaulHanley715 ай бұрын
Yes we've bought one. Same issues. Not impressed. Already got the returns authorisation from Ninja to get our money back. It's just badly designed. Looks like we'll have to do without an airfryer as this was perfect for the space we had available in our kitchen 😞
@fulloffood5 ай бұрын
Sorrry to hear that. If you can fit in a dual they are really good.
@PaulHanley715 ай бұрын
@@fulloffood unfortunately we can't fit it in. We just don't have the space which is why the Double Stack XL was perfect. Back to the drawing board 😞 Great videos on this unit BTW
@birger47885 ай бұрын
Thanks for an amazing, honest and thorough review. I’ve bought air fryers to relatives recently (helped them choose) and also bought a new one for myself. So I’m really into AF reviews and was excited to learn more about the new Double Stack. Sad to learn it’s almost worthless, especially since Ninja makes so many great innovative machines otherwise. OK. I got a Ninja Speedi for myself since I wanted the possibility to cook rice, potatoes and wet stuff like gratin and stews in the bottom and proteins on top at the same time. For me it has worked great. And I wanted to slow cook more easily. Right now I’ve been doing a broth for like 16 hours, worked well. Going to see if you’ve reviewed the Speedi but I’m a little bit afraid since you’re so thorough and honest, not like the over enthusiastic reviews I saw on forehand 🤣🤣🤣
@fulloffood5 ай бұрын
Thank you for your comment. So pleased you enjoyed the review. I haven’t done the Speedi yet but I hear great things about it. I used to have a Smartlid which did a lot more cooking styles too and loved it.
@rachelhudson10645 ай бұрын
I had this for 2 days and sold it had all the same issues gone back to my dual too great video
@fulloffood5 ай бұрын
Shame isn’t it. Had high hopes for it
@rachelhudson10645 ай бұрын
It is a real shame I did to but it's great you ve done an honest review for others
@Annointed-r5nАй бұрын
As for me am loving it ❤ season your food before puti g it it ...even the oven u dont season while the tray is in the oven
@fulloffoodАй бұрын
Glad you are enjoying it.
@EshabeeАй бұрын
Or try preheating it
@terrencelong64362 ай бұрын
Thank you for a very enlightening review...I was going to purchase one of these, but decided to buy the AF400UK instead,...after seeing this review and the flaws you have so clearly shown with this machine, I'm glad I did..
@fulloffood2 ай бұрын
Good choice 👍🏻 Shame as I really wanted the stack to be good.
@freepress84514 ай бұрын
Watched both videos, I will get the Dual and extra shelves. Thank you
@fulloffood4 ай бұрын
Good choice! Hope you enjoy it.
@tek90582 ай бұрын
they should simply make a tripple and quad classic version. also machines should be stackable.
@fulloffood2 ай бұрын
Or just another dual zone, they seem to work
@xIsouLcruSHcaАй бұрын
I bought this machine based off the good reviews and have yet to try it but if this is the case then its going straight back to ninja. I love their machines but at this price you should not expect any uneven cooking
@fulloffoodАй бұрын
I hope you don’t experience what we did. Such a shame as we had high hopes for it.
@JackieDannenberg20 күн бұрын
I made fries and a steak. Fries came out ok. After 20 minutes at 400 degrees, my steak barely started to look like it was cooking. I finished the steak on my counter top grill. I put the baskets in the dishwasher, put it all back together and took it to UPS to return. I bought a Cosori dual basket. I received it yesterday after I’d been to UPS with this Ninja. I’ll try it today. I’m thinking this is going to be a LOT better due to reviews. I really wanted this to work because of the small foot print. Oh well.
@samcooper61155 ай бұрын
I didn’t know you could send back if you didn’t like it. I am looking to buy my first air fryer
@fulloffood5 ай бұрын
I don’t like it because it’s not for purpose. Sending it back as it doesn’t work. Shame isn’t it.
@jeanbrooks18154 ай бұрын
Second video I have seen from people I follow saying same thing and was sending his back too
@fulloffood4 ай бұрын
Thanks for your comment.
@AGlugofOilJanBennett5 ай бұрын
Another great video, very informative and yep, defo send it back! Thank you for all the info.
@fulloffood5 ай бұрын
Thank you!
@paulomatos86674 ай бұрын
Thank you, helped a lot my decision: I am not purchasing this new Ninja though I loved the design.
@fulloffood4 ай бұрын
Glad I could help! I lived the idea too!
@madamerobots5 ай бұрын
This is what I expected and why I didn’t get it , I don’t even think it’s very practical to fill in and move ect What baffles me in your reviews is how the front if more cooked knowing the fan is at the back it just doesn’t make sense
@rdalcroft39345 ай бұрын
It makes perfect sense. Hot air is blown in from the back, and hits the front wall. this is the hottest part, where the air is being stopped by the front side for the drawer. Hence the better cooked sausages at the front of the unit. The front wall is creating a turbulence of hot air, at the front. Having the air come from the top (on the dual model) is the better design, as the bottom of the crisper plate is getting the hottest of the air.
@fulloffood5 ай бұрын
I know I wonder if the fan must blow the heat forward and it reflects off the front of the drawer and so makes the front hotter. It’s basically a mini fan oven.
@bahamabreeze13385 ай бұрын
@@rdalcroft3934 I just received the US dual stack model and put the crisper tray in the upper position as suggested by the instruction manual and air fried hotdogs. They browned up evenly and quickly. I still have more testing to do but so far I have not had any issues.
@rdalcroft39345 ай бұрын
@@bahamabreeze1338 the upper drawer must have a more even flow then? Good to know. Thanks!
@bahamabreeze13385 ай бұрын
@@rdalcroft3934 I didn't use the upper drawer only the lower drawer but raised the crisper tray to the upper position in the basket.
@tangofoxtrot404 ай бұрын
I was about to get this because i needed to save horizontal space in my countertop. You saved me the headache thank you. Looks like ill have to wait for the 2nd generation of this
@fulloffood4 ай бұрын
Glad to help. Hopefully the next version will be improved.
@chezzukable4 ай бұрын
my first ninja air fryer and its going back same as you said does not cook evenly
@fulloffood4 ай бұрын
Such a shame.
@anneworthy26733 ай бұрын
Funny thats what i got rid of the side by side one😥
@fulloffood3 ай бұрын
Oh no!
@phoebrasl51114 ай бұрын
Brilliant video. Thank you
@fulloffood4 ай бұрын
Glad you enjoyed it. Thanks for your comment it means a lot.
@jonathansims28625 ай бұрын
Bad design can't see this being a good seller ninja have failed with this product in my opinion I don't blame you for sending it back it isn't worth the money so many design faults
@fulloffood5 ай бұрын
I agree £270 is a lot.
@Madgitty24 ай бұрын
Seems like everyone is having this problem, I’ll look for something else