♿️Special assistance on the Gatwick Express

Ad| Come with me, a wheelchair user, as we check out London Gatwick’s revamped station on the Gatwick Express from London Victoria.
What's pretty awesome about this service is, Special Assistance is always on hand, and I didn’t need to book, making it super easy to travel to London Gatwick from any of London's key stations and beyond.
Arriving into London Gatwick I was met by friendly and efficient staff to help me with my luggage and to get to the Airport terminal. The station has had a multi million pound upgrade, widening platform 5 & 6, installing 5 huge lifts with brail embossed buttons, & doubling the size of the concourse, making it so much easier for me to move around in my wheelchair, and people with prams and suitcases.
Arriving at the new Special Assistance desk it was clearly visible, spacious and accessible, providing increased access to customer information screens. It has had new hearing loops installed providing increased access to announcements for deaf and hard of hearing passengers.
Once at the desk the staff radioed ahead to the airport special assistance staff who were able to escort me to the check in desk, ready for my flight to somewhere hot and sunny.
Fun fact. London Gatwick was the first airport in the WORLD to have a direct rail link. Let me know, are you going away over the holidays? Has this service inspired you to catch the train to the airport? Or are you flying into London Gatwick, and now planning to take this service straight into the City?

[@Wheelsnoheels]

Would you use this service? Are you going away this Xmas?

[@t4N9410oR]

I'd _LOVE_ to see such a comprehensive train to plane concierge service, for disabled travellers, at airports here in Australia. Such a service makes travelling by yourself easily possible. The question is, are there other airports and train systems around the world which offer a similar service for disabled travellers? While it's brilliant to see what LGW has, it's not going to be so good if the place you're flying to or from, doesn't have similar. As for going anywhere this Xmas, plans got thrown into disarray with mum being infected with shingles. So it's going to be a quiet Xmas here at my flat.

[@Heathe378]

Can’t believe !!!! this is fantastic!!. Right now I’m waiting for a work order . To repair my wheelchair .right now it’s been a week. I’m so glad to see this this girl having so enjoy things and her life.

[@antwondunn7063]

Merry Christmas to you and your family ❤ form Georgia in the south part of USA 😊

[@Dee-rt8nd]

That is wonderful it looks fantastic I would love to be able to go away for Christmas but I don't have anywhere to go or anyone to go with but God is with me and I think I'll stay home and enjoy my pet cat AJ and watching vlogs that you will put up information on vlogs that also help me navigate life is a wheelchair user

[@Kitty76037]

Love hearing someone else adoring their cat & appreciating their company. Life can be lonely as a disabled person who is mostly homebound. Hoping I will find a man in the new year...though he has to appreciate my Miss Poppy cat too, cause she will always be family. I can never forget all she has done for me.

[@TheMazinoz]

@@Kitty76037 Same, my cat is the best company ever, though she can be very demanding!

[@Kitty76037]

​@TheMazinoz Yes they are demanding little critters! Though Poppy stayed on my bed with me, while I was at least half out of it; and screaming in pain. I don't think too many cats would do that. She was probably relieved when my Mom came around midnight, woke me up & took me to the ER. Mom lives 40 minutes to an hour away, and she just came down to get me on a hunch.

[@user-tg8dy8pd9h]

Niiice! Thank you, London G!

[@Dee-rt8nd]

By the way merry Christmas to you have a safe and warm holiday season and a Happy year!

[@HeemOnWheels]

Lovely

[@Je-Vette]

Thanks Gem I appreciate seeing the access

[@JohnR31415]

Looking at your case I have to recommend Phoenix Instinct luggage. Costs a fortune, but works *so* well.

[@Wheelsnoheels]

Ah fab thank you. I’ve had my eye on them for a while, but just can’t justify it at the moment 😵‍💫🤍

[@JohnR31415]

@@Wheelsnoheels if you ever travel alone (which you do) then they make independent travel so much easier. They can be pulled by hand (thank you assistance staff) but they make pulling by chair so easy. My only slight concern would be strength to unclip them from behind you.

[@olivergriffiths7268]

Good dvds

[@Wheelsnoheels]

Thank you ❤

[@theresarolle7065]

I am a wheelchair user in New York in America I have never seen the leg warmer like that

[@Wheelsnoheels]

That’s because I made it 🌟 ❄️WINTER WHEELCHAIR EDITION | 10 Things I can't Live Without kzbin.info/www/bejne/i5DPo2WJl6aebZo

[@annettevillain4352]

Does anyone know what that insulated leg covering is called & where I can find it?

[@Wheelsnoheels]

Hi there. I made it myself 😊 kzbin.infowRNft-D7t-s?si=xmLNtUesGEVIplkt

[@stephen4764]

What about Platform 4 3/4? 😉

[@mrsvickigriffin]

What blanket did you use for your legs am thinking of making something like that for myself

[@Wheelsnoheels]

I made it from an old coat. I cut off the sleeves and sewed them up. 😃