Spicy Atlanta ATC after Skywest's mistake | "What are you doing?"

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[@VASAviation]

Oh, yes, Atlanta...

[@robertmog4336]

LOL. Atlanta is a very busy airport but the city is the armpit of the South, in my opinion. I try to avoid it all costs when driving but it's sometimes hard to avoid when flying.

[@dnishimura]

That attitude was completely unnecessary.

[@darrenhenderson3]

@@robertmog4336 being from and still living here in Atlanta I wouldn’t say we’re the armpit of the southeast but people here are rude of course

[@robertmog4336]

@@darrenhenderson3 Houston is pretty awful too, to be fair. The traffic is bad in both cities, and you are correct about the rudeness. But big cities tend to be like that.

[@mlcochran78]

My hometown ATCmen are usually nicer than that. Poor Skywest!

[@dopiaza2006]

Telling someone they have others waiting is the antithesis of safe operations. It directly leads to more issues. ATC needs an attitude adjustment, and possibly a slap.

[@AndrewAbraham83]

That's most of Atlanta. Terrible attitudes.

[@CapStar362]

@@AndrewAbraham83 i beg to differ, there are plenty of videos not only here on VAS's channel of pretty professional and calm concerted communications out of Atlanta, but scattered all over youtube. This is my cousin in KATL Tower - tell me that is not friendly and professional . kzbin.info/www/bejne/l3qWk5epj72WgqM

[@volleyballjerry]

I saw this in Boston occasionally and especially in New York. JFK was the worst. My advice to GA pilots even if you have to refuel in the middle of the night, try the smallest airport you can find that is still open 24 hours. It is great to meet the challenge of being on your game to go in and out with the big boys (like I have done at IAH, DFW, STL, PIT, JFK, BOS) and if you are sharp and on your game, the controllers (and the other crews) will appreciate that. This crew did not have a choice. They are actually *working* and this was their assigned arrival. They cannot just divert to Macon.... :)

[@CapStar362]

@@volleyballjerry i think this crew was either entirely brand new and terrified of ATL or very slacking in awareness and sharp keen eye sight to the signage. I also gave you a nice breakdown of that in the other comment string.

[@CapStar362]

@@thomasfoster2 im sorry, but it has helped me plenty of times at airports i was unfamiliar with. and KATL has a massive abundance of signs that literally spell out what you are looking for.

[@gregellis3859]

If you look at the actual airport diagram, the instructions from this ATC were horrible. He left them hanging to do what they wanted to do after crossing 26L at Bravo 4 when he gave no further instruction except taxi to the ramp. There were multiple ways this aircraft could get to their ramp none of which were specified by the controller after crossing 26L. So, they were actually correct in a way in what they did. He did not give accurate enough taxi instructions. Also, he failed to notice that his radio call to SW 3597 was actually answered by a different aircraft, 5284. He just blurted out "Wrong" and did not use the aircraft call sign. Very confusing in a day and age when call sign read back is required at most airports and actually I have heard other Atlanta controllers get upset when call signs are not used. This probably confused the heck out of the other aircraft that was at Foxtrot. Very poorly done. Someone should pull the tapes and review this one.

[@CheatOnlyDeath]

...and the pilot has the self-control and professionalism not to press the conflict, just accept the clarification, ignore the attitude, and continue to do their job.

[@SomeRandomGuy789]

YEAH AHUH YEAH AHUH YEAH AHUH YEAH

[@irisfields1659]

The lady sounded a little 😕 after being told she was wrong but I think she was right this goes both ways tower andbpilots

[@tomperkins5657]

@@CheatOnlyDeath Sigh, would that I could do that.

[@carloscortes5570]

Great! I'm glad you noticed all that.i agree they should pull the tape and adjust atc attitude

[@vaporized1000]

I think that some controllers get a hard on from spitting out the fastest most difficult to decipher taxi instructions and then calling out pilots who mess up. This one wasn't that hard but it's a textbook example of a controller who likes the power trip

[@lei3875]

Yep, summed it up perfectly

[@UncleKennysPlace]

I have an answer to that: request progressive. They cannot refuse.

[@robd2184]

Spot on. ATC exists to help pilots , not the other way round

[@karmathebrit7856]

@@UncleKennysPlace they definitely can refuse 😂

[@dew9103]

he speaks pretty clear, whether the stuff that he speaks make any sense is another story

[@1972challenger]

ATC definitely tells random strangers that he runs ATL

[@gemma3877]

"My name's Toby, and I work at the White House."

[@Gravy-Fire]

No matter where you work you have dealt with this man. His job is to make sure things run smoothly but when the slightest error occurs he's much more concerned with complaining about the error than fixing it.

[@pistonburner6448]

...Or when it's possibly his mistake. And the mistake would've been a non-issue for everyone if he didn't turn it into a big thing. Like in this case just taking the other way around E would've probably worked with no problems (assuming there's no other aircraft in the way), but he had to stop the plane and cause a delay by making them turn the plane there.

[@jamescollier3]

he's probably struggled to get there, so he's frustrated

[@firefly4f4]

Not only that, but his directions were unclear, and IMO he lied when he gave corrections later because all he said earlier was, "to the ramp with me." What he said may be what he intended, but what he said is what matters.

[@winstonchurchill3597]

Spot on! People like that are everywhere and just create more problems with their attitude. Atlanta used to have a controller who was known as Buzz. He was awesome. When Buzz was working approach everybody calmed down because you knew you were working with the best.

[@BRTardiff]

I’ve been in the industry for 25 years and consider it a win if I can get in and out of ATL without someone giving me an attitude.

[@patrickcarver3607]

Im the same way but in ORD

[@cpranger59]

“You’re in Atlanta now.” I guess that means, “All pilots must interpret my spicy and incomplete commands.“

[@Naoki09]

Might be referencing that SKW just reopened an Atlanta base so they are there a bit more frequently now than they were.

[@cpranger59]

@@Naoki09 That could be but this ATCer treated these pilots like school children. My money is on he was reprimanded.

[@germangallardo]

😂😂😂😂😂😂

[@PilotUnknownX]

Well, when you fly into ATLANTA you kinda have to know what your doing. Pilots who fly in regularly know this.

[@cpranger59]

When in doubt, I will side with an airline pilot over a controller any day or the week.

[@CommomsenseSmith]

Yes Atlanta is busy and things need to keep moving, but ATC/ground doesn’t need to be so unhelpful. Give them a chance if they suck back then you give it like it’s deserved.

[@pistonburner6448]

Yeah, sounds like ATC gave the instructions to turn left on E too late. (If the video is accurate, and it seems like it is)

[@r.b.4009]

@@pistonburner6448 acutally he even says turn left on Bravo when they were already at echo. When he is telling them off, he repeats the mistake and says turn on Bravo- aehm turn left on Echo, ...

[@richardlacey4923]

Ooooh..big deal, airlines are on the level of greyhound busses..it’s not that important!

[@pistonburner6448]

@@richardlacey4923 Well, yeah, in a sense we're listening in on other people's typical office squabbles. This is just a much bigger group around a global water cooler.

[@iananderson8363]

@@pistonburner6448 VAS does a really good job with the animations, I trust it.

[@bravodelta3083]

"Hey Atlanta ATC; you're a professional now, get it together" Props to Skywest for shutting down ATC's passive-aggressive comments.

[@alexhundegger]

Best part is, when ATC makes a mistake and doesn't correct it himself, and then starts blaming the pilot...

[@QemeH]

Not to mention the fact that his clearance wasn't complete in the first place. Totally uncalled for by ATC.

[@SpaceGeek321]

I'm waiting for the day a pilot says "possible controller deviation, I've got a number for you to copy..."

[@roderickcampbell2105]

@@SpaceGeek321 Oh, I love it, although ATC is typically okay and confrontation needs to be managed mutually. But I do like the thrust of your idea. And the flight crew would be exposed to close scrutiny if anything like that was ever enacted of course. So, serious damper on that.

[@cebunting]

He never said turn on echo to the very end and still had to correct himself

[@CapStar362]

@@SpaceGeek321 they dont do it that way, but they can request the controller ID, pull the tape and a phone number for them to read back to file a complaint.

[@sb859]

Well, the pilots make a single mistake. The CA said the wrong flt number. The controller, however, was full of them. 0:26 ATC "Left turn on Bravo..." Uh, Bravo is on the other side of RWY 26L slick...He should have said left on Echo to Ramp 4. 0:31 ATC "American gives way." Uh, which American, hoss. We use callsigns in this job... 0:36 "Give way, American maintenance." Correct, he has been told to give way, so he responded. And then ATC scolds him. 0:39 ATC "Do you know where you're going?" No because you gave the crew incorrect taxi instructions to a twy behind them. 0:45 ATC "I said taxi to the ramp with me." Well, slick, you left out a few details, like left on Echo to F4 to 4N to ramp 4... Come on ATC, you're in Atlanta now, get it together.

[@andrewlorenzo6611]

4N is not a taxiway

[@flyingfiddler90q]

@@andrewlorenzo6611 No, it's a spot. Four North, abriviated 4N...

[@QemeH]

@@andrewlorenzo6611 The point is that "to the ramp" might mean both E or F. If you don't know the airport both looks reasonable. And since ATC said "Bravo to the ramp" - which is neither - the confusion is understandable. And that is the only mistake the pilots made: If in doubt, ask! If still in doubt, ask again! No good can come of just going where you think they want you.

[@ianh1989]

The ATC was way to condescending of a crew who made a simple (and by the looks of the image) fairly unavoidable mistake.

[@volleyballjerry]

Not totally unavoidable but difficult at least to avoid, sure! It is a 240 degree left turn off the high speed taxiway from 26-L. I am sure this crew will be back to Atlanta several more times and eventually get the hang of it. And, yes, the tower controller was certainly condescending.

[@r.b.4009]

@@volleyballjerry avoidable maybe, but without clear instructions by the controller also difficult to do it correctly. I heard no "left on Echo, F4, 4N to Ramp 4" instruction. All he said, left on Bravo when they already were pn Echo. So basically, not wrong, they just took their own route to ramp 4 😂

[@andrewlorenzo6611]

@@r.b.4009 they never reference taxiways like F4 and 4N is not a taxiway

[@r.b.4009]

@@andrewlorenzo6611 how do pilots know if they need to take F3 or F4? Based on the ramp they are assigned to? So basically you'll taxi the shortest route to ramp 4 from wherever you got off the runway? Without getting Instructions like "left on Echo"?

[@r.b.4009]

@@zboarderz9728 ATC and pilots should always work together with a professional tone. I understand when a crew f... up 3 times in a row (which might have happened here, we only got like 2 minutes of tape), but with one small mistake, such a tone is not appropriate.

[@firefly4f4]

The controller is actually giving very unclear instructions. He said, "Bravo to the gate with me", but later says he says he gave them different taxiways. No, at least by this audio, he didn't, and "to the gate" is ambiguous. Sounds to me like the controller is out of line, but I'm neither a pilot nor ATC.

[@volleyballjerry]

"To the gate" without further instructions allows the crew to use whichever taxiways they want which at KATL will NOT WORK with all that traffic. Sometimes I would be departing KAUS at 1 AM and the only traffic on the ground or in the air at that hour in Austin were FedEx and UPS. So often I would be on Ground and get "Mooney 9494V taxi to Runway 17-L" from the FBO. That's it! This tower controller here is an example of one of the worst personality traits in aviation --- he is not as good as he thinks he is and thinks everyone else around him is clueless. Good way to cause an accident one day.

[@PilotUnknownX]

@@volleyballjerry Thats just how ATLANTA operates.

[@radtech21]

I just watched a mentourpilot video (please don’t flog me, VAS) about the humiliation of a first officer and how that contributed to a CFIT. Criticizing others makes them feel tense or upset, and that leads to further mistakes made in the system. This kind of communication has no place in aviation culture.

[@volleyballjerry]

The flight that was trying to land in Islamabad, Pakistan. What a tragedy that was! What was even worse is that the captain on that flight himself got way behind the airplane and became disoriented. When his help could have been useful, the FO was beat down so badly, he just sat there. He made a few weak attempts to confirm what they were supposed to be doing on the approach but by that point, the captain was ignoring him.

[@aruhtaz]

@@volleyballjerry reminds me of that one flight, also covered by mentour, stall after take off and hit a bridge, FO tried multiple times to speak up even during initial takeoff roll... cant rmb the flight # but the last words from the FO were "larry, we're going down, larry"

[@kumaWRX]

@@aruhtaz I remember watching that one on theflightchannel. Air Florida flight 90.

[@uditabhattacharya2824]

what is a CFIT?

[@radtech21]

@@uditabhattacharya2824 Controlled Flight Into Terrain.

[@lostship88]

ATC left them with absolutely no instruction after the high speed. Also I’ve always heard ATC refer to those as “high speeds” or “reverse high speeds.” But I guess I’m not in Atlanta so I don’t have it together

[@BitwiseMobile]

Wow, this was a big ATC/ground loss. Pilots make mistakes, but your job isn't to humiliate them over the air for those mistakes The pilots handled it well IMHO. They didn't deserve that exchange, but they handled it professionally.

[@LastGamerontheLeft]

Exactly. How does calling them out in the moment help anybody from a safety or even timeliness perspective? The aircraft is where it is, give them new instructions to get safely to the gate and move on with your life.

[@XU23]

The pilots didn’t even make a mistake lmao. ATC 100% at fault

[@Gamebreaker08]

The controller thinks he can bully because the pilot is less experienced than the pilots of the major carriers. "You're in Atlanta now", tells me all I need to know about that controller.

[@christatler7378]

Definitely condescending attitude from the controller. This is typical of a kind of bullying behaviour where the mistake of the pilot was followed by asking a question about what they were doing instead of issuing instructions to get them out of the situation, then making the condescending comment about them being in Atlanta. When I was a student pilot I was flying to an unfamiliar airfield on a solo and misunderstood the controllers instructions and ended up turning onto what I thought was final, but was actually the climb out for the active runway. The controller immediately issued me an instruction to get me away from traffic. I can just imagine what would have happened if the controller had said ‘what are you doing’. I would have freaked out and been speechless, or would have said ‘turning final’ cause that’s what I thought I was doing. The controller in this vid is an A hole and shouldn’t be doing that job.

[@darthlinathegreat7489]

He wasn’t even speaking FAA code fully wither and he did not give full specific instructions at all.

[@Dvy383]

Coming from an ATC, this controller was a condescending unprofessional jerk.

[@darthlinathegreat7489]

Affirmative brother.

[@winstonchurchill3597]

They must teach you guys how to be condescending in controller school. Best controller in ATL was Buzz - he retired several years ago. He was awesome - never got flustered and was a gentleman. When the wx was bad and Buzz was working everybody knew they were working with the best.

[@HH2NYC]

Last comment was totally unnecessary.

[@pistonburner6448]

Well, that sounded like poor instructions since initially there was no instruction on which way through/past E (and to the left was a tight turn). Depending on how precisely timed the video graphics were with the actual radio calls. Then unnecessary rudeness.

[@se-kmg355]

Do not know how Atlanta works, but many major airport have entry and exit routes to the ramp already predefined on the charts. So it might be that Echo is clockwise and F anti-clockwise flow.

[@CapStar362]

@@se-kmg355 not how ATL works. they have parallel taxiways for opposing flows of departing and arriving aircraft. typically Echo Taxiway is for inbound aircraft, Foxtrot is for outbound aircraft. Bravo taxiway is between the two parallel 8/26 Runways.

[@paddyohenry6428]

That controller is an a hole. Deserves a reprimand. You could hear the hesitation in Skywest's initial readback, and from looking at the airport diagram, I don't blame her.

[@landen99]

If they were unfamiliar with the airport, the pilot could have asked for clarification from the start.

[@CapStar362]

skywest even readback a wrong identfier. the male pilot readback Skywest 5284, but the flight is Skywest 3597...... more to this than not consulting charts or reading the signs. both crew and ATC are at blame here.

[@CapStar362]

@@elizabethhartzendorf8302 ma'am, im a pilot of just shy of 14 years in medical helicopters and a 35 year resident of Atlanta. Im well aware of how those procedures work. If another skywest chimed in as another flight, they are interrupting comms going on for another aircraft. which in itself the second skywest should have known - they are talking to 3597, not us as 5284. you dont do that.

[@MuxiYan]

@@CapStar362 apparently it was another airplane answering instead of them reading back wrong callsign, likely caused by the ATC’s wrong twy B instruction. And the ATC, with that attitude, failed to verify the callsign part of the readback. I’d say the ATC should be blamed x2

[@CapStar362]

@@elizabethhartzendorf8302 maybe you should teach your pilots to consult their charts better then. i have lived here for 35 years and know the airport vetter than they do and i dont even fly airliners.

[@darrenhenderson3]

Come on ATC get it together now… you’re Atlanta Tower!

[@henrytsao1]

Yeah.. that taxi way design is a mess.... But unnecessary comment from ATC to say the least

[@stnkbg1]

This is what happens when you give a partial taxi instruction and just expect everyone to know what you're thinking. Clearly they didn't know exactly how he wanted them to get to the ramp and instead of telling them he repeats the same clearance that only gets them to the spot they were already at.

[@jonathonsawyer9440]

That 'spiciness' was just plain uncalled for. Controller needs a hug!

[@djmiller232]

Pilot needs a hug. Controller needs a swift kick in the pants!

[@Sorchia56]

@@djmiller232 I’m with you there! Someone woke up and put a whole lot of attitude in his coffee!!!

[@DarbyGBauer]

An attitude adjustment is in order. No need for his final comment, he’s obviously insecure.

[@jamesrau100]

@@Sorchia56 I wonder who shat in his corn flakes that morning.

[@Sorchia56]

@@jamesrau100 😂 I reckon his wife, with an attitude like that!

[@dillonshrop4563]

That controller needs a cookie, some milk, and a little nap.

[@roboticbrain2027]

That female pilot was absolutely sweet. Got scolded for absolutely no reason an just went "ok, whatever" 👍

[@Zizzily]

I think she might have said "sorry" rather than "alright," but it's hard to tell.

[@roboticbrain2027]

@@getn609 Wdym? If that is supposed to be funny I don't get it...

[@poppiarlin5612]

Makes no difference of the sex. People should stop saying the female or the lady. You should say the pilot or one of the pilots got scolded

[@roboticbrain2027]

@@poppiarlin5612 apparently it makes a difference for you... Pilots come in all different shapes and sizes, you better get used to it. Diversity is here to stay!

[@billb7876]

@@roboticbrain2027 There is only 2 genders though

[@Sorchia56]

Oh dear, someone woke up feeling a bit too big for his britches then added too much attitude to his coffee! And it is most definitely NOT the pilot. I’m impressed that the pilot didn’t tell him to sot off.

[@jeremycovelli]

This is the controllers fault.. he gave them to bravo 4 and then to the ramp without further direction.... until they were already passed the turn.. then tells to turn on bravo which doesn't make any sense, and 5284 replies to that thinking he's talking to them (probably because he confused them also).. and he doesn't catch that wrong aircraft just replied. He's the one who needs to get it together.

[@Cyberguy42]

Agreed

[@MoparNewport]

"Tower, I have a number for you to call, possible ATC deviation..."

[@robertrice5703]

As a current Air Traffic Manager with 45 years of ATC, this controller is totally unacceptable and unprofessional. I don't care what airport he is at. his job is to safely move airplanes not chastise for mistakes, weather it the pilot of the controllers fault. His ops specialist needs to pull him down, make him listen to the tape and the call and apologize for being aa A** Hole on the radio. We have strive since 1981 to remove this type of attitude and chastising on the frequencies. If he had a problem with the way the pilots are following his taxi instructions then calmly correct the situation and have them call him on the phone. He really needs a skills check or retire. BTW, that controller at JFK that does the same thing is cute either.

[@camerong819]

You're the kindof ATC I appreciate most. Let's work together for Pete sake. All this "us vs them" crap has no place on the frequency.

[@robertrice5703]

@@camerong819 thanks so much. Many years of teaching is not" us against them ". Makes for a better experience at the end of the day.

[@jamesrau100]

Skywest Pilot: "Atlanta ATC, I have a number for you to call."

[@robertopontone]

quite unprofessional, you don’t help shouting “get it together “,

[@comicpilot]

Especially NOT when this Controller gave vague, unclear and contradictory instructions.

[@blakebaumgart8259]

Controller said left turn on Bravo when he clearly meant Echo. He even accidentally said it again before he corrected himself. His error. Own up to it. Props to pilot for staying cool headed and professional. Also, pretty sure 5284 accidentally answered adding to the confusion when controller didn't correct this either.

[@brucestambaugh]

What did the controller mean by, "Come on, guys! You're in Atlanta now." Was he talking down to them for making a mistake?

[@slappymcgillicuddy7532]

he is saying you're at the busiest airport in the world, get your act together

[@KSCPERFECT]

Skywest was based in ATL a few years ago and then left, and just recently they have came back and made ATL one of their bases.

[@volleyballjerry]

Yup! Skywest 3597 made a mistake by not immediately turning left onto Bravo after crossing Runway 26L. It happens. Atlanta tower himself made *two* mistakes. #1 -- non standard phraseology "You're in Atlanta now, get it together" was nothing more than criticism that needs to be canned. The second mistake about this comment was that is was unprofessional and condescending. Does he really think the flight crew did not discover they mistakenly (almost) made a wrong turn on the taxiway? Of course they knew they made a mistake! It was not something flagrant nor intentional that requires "Possible pilot deviation - get ready to copy this phone number". The controllers have a stressful job. So do the pilots coming into an airport they are obviously new to. Gotta have better teamwork.

[@brucestambaugh]

@@KSCPERFECT Thank you.

[@brucestambaugh]

, But it was the way he said it that was unprofessional. Yes, the pilots made a mistake, but he didn't have to embarrass them over the air.

[@tonytheantony]

...Think the ATC chaps reprimand to the crew was more tongue-in-cheek than being a true grunting episode.🤣

[@TheFunninthesun]

She said “ALRIGHT 😒”

[@yoopernow]

Sounded like "Sorry" to me...

[@irisfields1659]

Sir uvgetvur instructions and callsins right then pilot may not pass an exit,you get it right than the pilots will get itbright

[@earthwindflier]

Perhaps a good time for the PILOTS to have a "I have a telephone number for you to write down".

[@yoopernow]

"With me" must mean psychically connected in Atlanta, otherwise the taxi instructions would have been clearer. Not the crew's fault...

[@vectortransport9762]

"With me" in this case means remain this frequency - don't change to Ground freq.

[@yoopernow]

@@vectortransport9762 No kidding brainiac. Some idea on the taxi route after crossing the runway would have been more helpful...

[@Matt-zc1qs]

@@vectortransport9762 Pretty fucking ambiguous either way. Bad instructions, small mistake, douchebag response from the controller.

[@vectortransport9762]

@@yoopernow Take it easy Leon, I was adding clarity to "with me," not defending the controller. I didn't initially pick up on the sarcasm in your "psychically" comment.

[@vectortransport9762]

@@Matt-zc1qs Couldn't agree more

[@nikousenpai]

"New York ain't got sh*t on us" - Atlanta ATC

[@spaceshuttle8332]

Oh wow I am sooo sorry Atlanta! How dare those pilots make such mistake, after clearly terrible instructions, on such an important airport!! Talk about entitled ATC… ATC never mentioned taxiway eco so I don’t know why he’s pissed off. He says B4, cross 26L. If he was more clear, this wouldn’t have happened. No need to be snarky at the end- that’s just lack of professionalism

[@kevinfergerson7169]

Typical ATL ATC. They think everyone flies there every day. No instructions beyond crossing at B4. The controller needs to get his act together.

[@hotmetalslugs]

Outrageous d-bags in ATL. “Atlanta?? We’re supposed to be in Savannah. Crap!” Pilot’s “sorry” was the best reply I could have hoped for.

[@wrbutler3681]

How unprofessional. ATC sounds like he enjoys watching people make mistakes just to publicly shame them.

[@mickwang5376]

The last transmission from the ATC was not only unnecessary but also unprofessional.

[@chriswaters3442]

Where’s that charming Southern hospitality? Damned Yankees should stay up North! We remember the burning of Atlanta.

[@sudofox]

Whoops, missed my exit

[@user-pg9fv7su8q]

Should have requested a progressive taxi 100% legal and by the books 😆 ATC would have lost his mind

[@mrobinson3803]

I pulled out the taxi diagram to follow along with these taxi instructions. The controller made a mistake at 0:27 saying turn left on B to Ramp 4. The pilots were probably confused looking at the airport signage as well as their taxi diagram. He even almost told them left on Bravo a second time before correcting to Echo. I can't believe he had the nerve to tell them to get it together smh

[@grayrabbit2211]

What's Skywest using for an EFB? I always have Foreflight going with geo-referenced ground plates up when taxiing around the field, even at my home field.

[@theanonymouscat5062]

I hate unnecessary comments. Just give me direct instructions. And if I make a mistake then simply correct me. Don’t make unnecessary comments like “you’re in Atlanta, get it together.” Smh.

[@RealDavidN]

2 Skywest's on the line at one point - increasing the confusion and amplifying the scolding. You're in Atlanta now, highly dynamic situation - confusion is imminent.

[@HaroldRutila]

The guy ended his initial taxi instruction with "good morning," which is basically a sign off that indicates no further instructions will be given. He then gets flustered when the crew isn't listening for further instructions, and throws a hissy fit when the crew gets confused. What kind of controlling is this?

[@Cyberguy42]

Even better, the 'further instructions' were nonsensical: he said turn left on Bravo when they were turning onto Echo

[@pharmajo]

Never heard the complete route B4, E, F4, 4N from the ATC,

[@r.b.4009]

@@benjohnson2183 just because a voice sounds young, doesn't mean she is competent. Strange view you have there. I have flown with many captains that were lost at big airports!

[@andrewlorenzo6611]

4N isn't a taxiway

[@CaptainKidd707]

Lol, the controller saying "you're in Atlanta now" has me dying! He makes it seem like he's working Ohare! His instructions were unclear and making that left turn there (I've done it in a CRJ) is WAY less inviting as the right turn. It can easily be done however if left to my discretion, I'm going to the right. He could have just assigned "the Victor loop" and it would have been a standard taxi.

[@stephenhenley7452]

Arrogant controller He needs to slow down and give more specific directions to the ramp. "With me" is neither clear nor acceptable verbiage. There are CLEARLY multiple routes to taxi the Ramp 4 after crossing B4: Right on Echo to F3 left on Foxtrot and then right to Ramp 4 OR (his desired routing) Left on Echo, Right on Foxtrot 4, cross Foxtrot to Ramp 4. Let this be a lesson to ground controllers: if you have specific routing intended, be specific. ...and if you're going to get mad at someone and intend to vocalize it on the radio, be mad at the correct aircrew. Skywest 3597 was the crew in question, not the one who answered: Skywest 5284. Get it together indeed, Atlanta...be humble, people make mistakes. The importance is to make sure they are small mistakes and not just jam up the radio

[@a.b.9171]

Geez, I don't blame the pilots. That controller is salty af.

[@Herbrax212]

Someone should report this video to the autorities of Atlanta airport. That Controller is a disaster in waiting

[@Dexi]

What a turd of a controller. Sure sometimes the Captain and FO will both communicate, but when you give instructions and then a short while later you hear a completely DIFFERENT person reading DIFFERENT instructions, even if you don't hear their callsign, you should know there's a mixup. He was just so ready to shout "WRONG!" that he didn't even realize it was another plane entirely.

[@flyontop]

Yes ATC please speak faster and filled with taxiways, intersections, hold short, xssing instructions, runways, ramps, and frequency… these new pilots don’t know they are with the big boys in Atlanta. 🤦‍♂️

[@imabadpilot]

These “new pilots” did absolutely nothing wrong. ATC told to the pilots to turn left on bravo when bravo is on the other side of 26L . What he should have said was to turn left on Echo to F4 to ramp 4. Take a look at the airport diagram and you’ll see ATC was 101% in the wrong.

[@flyontop]

@@imabadpilot and I totally agree with you… have you ever heard sarcasm?

[@imabadpilot]

@@flyontop Thats on me, I didn’t catch the sarcasm.

[@flyontop]

@@imabadpilot you cool!!!

[@nuclearrabbit1]

In their defense, this is the most convoluted, dumbest taxi route at any airport in the know universe. I've done it many times. But at least the controllers are super friendly. Jesus.

[@mikewhitt4602]

At this airport pilots must be on their "A" Game but I don't believe the SkyWest crew deserved that degree of snarkyness from the controller.

[@arnoldsherrill2585]

What started this is that the controller didn't wait for a concise read back of the instructions which if you really listen to them if you know the airport sound confusing, and the second part of it is, a second aircraft answered part of the conversation which made things worse

[@josiahdaniels2499]

Although I agree it’s a busy airport, rushing pilots is, to me, unsafe. Having flights departure delayed a minute or two while clarifying taxi instructions is a much better outcome than missing key items while rushing and having an incident.

[@TheGospelQuartetParadise]

Where's Kennedy Steve when you need him? lol. I know not JFK but would have liked to hear his ATC comment.

[@rickhinojosa5455]

I'd have died laughing if she had replied to his "you're in Atlanta now" remark with "ATLANTA?!! You mean, this isn't Albuquerque?!!" 😂

[@UnshavenStatue]

1:15 I think she says "sorry"... in a sort of tone like "look im de-escalating but im not so sure i should be apologizing" lol

[@steveevans1850]

Wow, some bad controlling. He cleared them across the runway, and then cleared to ramp with him. Pilot doesn't have to take the most expeditious route though ATC would ASSUME that they would. American tow grabs Skywest's clearance and a clearance is only valid once acknowledged by the AC. ATC set up this cluster f*** with cowboy controlling. I don't miss flying to ATL, late runway swaps.. non standard phraseology. She was far more tolerant than me. If I was feeling frisky, I would have asked for the tapes to be pulled, his operating initials, and a phone number for the supervisor.

[@r.b.4009]

So are there no standard routes into the ramp in ATL as many commentators here suggest?

[@waldoinaz]

The controller should have been more courteous. That poor plane must have had a horrifically hard landing and was skewed up onto the right wing.

[@Skyviewnow]

There is nothing wrong saying: “say again” 500 times until the controller slows down talking or a follow-me vehicle arrives. 😁

[@unmikenu]

Taxi to the ramp with me is not helpful, Echo, foxtrot 4, ramp 4 would have worked, the controller could have asked where you parking, try talking to Delta mainline like that, if anyone needs to “get it together” its the controller.

[@joten70]

Man, that controller is being such an ass! Entirely unnecessarily too

[@kylecampbell1444]

He left it kinda wide open and assumed they knew exactly where they wanted them to go.

[@flyralphnater6118]

Controller actually said left on bravo, not echo but corrected himself the second time. Taxi instructions were not complete due to progressive taxi across the runway and all but if unsure just ask! Never assume!

[@spencerjohnson7103]

I think an "okay, big guy" was in order at least lol

[@kikastra]

Comon guys you are in Atlanta now get it together.... You should know that we don't give full instructions on how to taxi to the ramp!

[@pesto12601]

should be easy enough to determine who this controller is and then he needs a re-training in customer service and situational awareness..

[@225degrees]

ATC definitely made some errors in his directions. However, the pilots need to be aware of their location and both follow directions and ASK IF THEY ARE UNSURE. Most pilots are simply lazy and expect tower to hold their hands. If SW3597 was going to Ramp 4 and were indeed "on their own" to get there, why would they go right towards ramp 3?? Here's the reality. All movements outside of aprons are CONTROLLED. SW3597 was not given instructions beyond crossing Runway 26L at B4 other than to stay on frequency to the apron. Again, if you as the pilot in command are unsure of the directions given, ASK FOR CLARIFICATION.

[@comicpilot]

Flight crew seemed to be doing just fine until the Controller called out about the American giving way.. That is when it went downhill... Controller lost his own situational awareness as well as comprehending what he had given the SKW crew and then blamed it all on them.

[@navy_flyer2331]

USUALLY ATC is very good, but occasionally the ones who aren't are, coincidentally, the ones who also have attitude. The fact he misspoke and told them "left B to the ramp" after they crossed 26L, when he meant E is a testament to what I'm talking about. Then he adds the "you're in Atlanta now, get it together", which is annoying since he is very clearly the one who made the mistake and confused the crew. Nice job, ATL...

[@g3ner1c]

Was expecting a "Skywest, possible pilot deviation. You turned onto the wrong taxiway. We have a phone number for you to call, advise when ready to copy"

[@ysfsim]

Ground control was way wrong. He missed half the instructions and even did not say anything when given a read back of what he instructed. B4 to the ramp was the last instruction, no mention of left on e, f4 or 4n

[@nicknav09]

Come guys, you’re in Atlanta now, I’ll just assume you know I need that specific taxi route without issuing it

[@mannymorad7629]

Wait a minute the tower can provide progressive Taxi ,what a friendly guy smart ass.

[@oxomaticman]

"You're in Atlanta now." "What a coincidence, I'm also speaking to something that starts with a capital 'A'.

[@kikastra]

The ATC never said a thing about Echo in his original instructions.

[@danwes9732]

Easy to say when you have a birds eye view and work at only one airport. But when you fly various places, are doing after landing stuff and trying to figure out where the taxiways are that he’s calling out it’s much more complicated. Not to mention this isn’t the normal taxi routing after landing 26R

[@DanaX09]

Lets hope no one ever flies into that place in fog. Holy hell it’s like a maze.

[@barrel6468]

What’s with controllers in busy airports constantly being pissy to any pilot who makes a mistake? I understand that it can be frustrating, but there’s no reason to be aggressive about it. Especially in this situation, where the controller didn’t give them any instructions on what to do after they crossed the runway. The controller is the root of the problem here

[@Hellfytr77]

Someone needs to give that guy a Snickers!

[@JulianShagworthy]

The taxi from B4 to 4N would logically be a left turn onto E followed by a right turn to cross F onto the ramp via F4. This is with the benefit of being in an armchair/not the end of a long day etc etc, and ultimately all the ATC had to do was say what I just said, but I'm not sure of the logic behind the pilots' actions.

[@WarHawkAU24]

ATC is responsible for this. They did what they did because there was no clear instructions after the crossing of the runway....

[@CoreyStup]

What does "with me" mean/imply?

[@johnhaller5851]

It means don’t change to the ground frequency

[@iwonderwhatidoanymoreonyou4063]

always own up to your mistakes.

[@legacygk2811]

There is a video of a bad in JFK this happened around 10 yrs ago, a Jetblue pilot "messed up" the sequence, and the ATC guy went to correct the issue and restore order, He did it without roasting anyone or criticizing people. This ATL ATC guy would benefit from that video.

[@BryanClementi]

Actually, Skywest has been in Atlanta for almost 15 years.

[@gabrieltrm2275]

This dude was a jerk here…..

[@ryankurtz5144]

He just a snickers bar and he’ll be himself again.

[@LincolnLagger]

Please investigate that controller!