This week at SPR Autos ep4 MERCEDES TRIED SCAMMING ME! SAVING CLIENTS MONEY, I MISDIAGNOSE A CAR!

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SPR Autos Mercedes Benz Service & Repairs

SPR Autos Mercedes Benz Service & Repairs

Күн бұрын

Пікірлер: 326
@sprautos
@sprautos 3 ай бұрын
Hope everyone is having a good week and still enjoying the SPR weekly’s. Before anyone asks, we got authorisation to do the brake pipes on the c class and we got a mirror tracked down from from a dealer in the Uk and replaced under warranty. All the best everyone and thanks for the support with the channel. ❤
@djwarren5081
@djwarren5081 3 ай бұрын
@@sprautos I love a happy ending 😀
@phil25051
@phil25051 3 ай бұрын
All good in the end 👍👍👍
@kevinsmith6653
@kevinsmith6653 3 ай бұрын
Great video again. It certainly gives us all an insight that it’s not just straightforward all the time. You must have to make some interesting phone calls. Keep your chin up you and your lads are doing an excellent job.👍
@sprautos
@sprautos 3 ай бұрын
@@djwarren5081😂
@sprautos
@sprautos 3 ай бұрын
@@kevinsmith6653I certainly do ☎️
@michaelmccann4706
@michaelmccann4706 3 ай бұрын
Rusty metal brake pipes clearly pointed out on previous MOT. The responsibility to deal with the repair is the customers.
@drumtochtyglen
@drumtochtyglen 3 ай бұрын
Just hard work fixing cars, fighting with Merc and dealing with customers. You guys are doing a great job.
@sprautos
@sprautos 3 ай бұрын
It certainly is
@MS-VO
@MS-VO 3 ай бұрын
I don’t have a Merc but if I did, I’d travel from Scotland to have you guys look after it. Total trust and reliability
@andrewf1326
@andrewf1326 3 ай бұрын
Two things here. Mercedes obviously dont watch your channel. If they did, there wouldn't have been an issue with the Mirror warranty. They should be bending over backwards to support specialist workshops like yourselves. Secondly the brake pipe issue is on the owner. Matt (High Peak) says it, you've said it. Dont defer maintenance. Especially when its your brakes!. It's narcissistic to blame you for something the owner knew was an issue. I digress... In both cases its about respect for who you are and what you do. Your integrity remains intact and that is why your business is successful. Terrific video as always. Thanks for sharing 🙏
@sprautos
@sprautos 3 ай бұрын
Thanks 🙏
@anthonyxuereb792
@anthonyxuereb792 3 ай бұрын
It wouldn't make a difference one way or the other, it's the embedded mindset.
@Abbo888
@Abbo888 3 ай бұрын
Most car manufacturers are robbing bleeders when it comes to spares but Mercedes really have perfected it.
@michaelbacon561
@michaelbacon561 3 ай бұрын
Mercedes are "robbing bleeders" full stop. Its quality went down the U-bend by its own instigation years ago yet it still expects to be owed a living: proven poorer build quality and reliability but it still holds itself out as a quality brand and still charges excessive prices for the car itself, spares and main dealer servicing.
@Abbo888
@Abbo888 3 ай бұрын
@michaelbacon561 Yes, it's clear from some of SPR Auto's vids that beneath the shiny bodywork the quality is little or no better than many mainstream manufacturers. It's a triumph of marketing that people still perceive them as "higher quality".
@tardeliesmagic
@tardeliesmagic 3 ай бұрын
Agree with you 100% Abbo888
@ManLikeEnny
@ManLikeEnny 3 ай бұрын
Honestly independents and especially specialists are life savers; Ford tried to quote me £925 one time for a timing belt and a water pump change one time, I went to an independent and sorted it for £325. Thanks to my specialist in Essex, my Merc is very pleasant to run too. They don't break down often but it's nice to have someone who knows the car well.
@NG-sx9pw
@NG-sx9pw 3 ай бұрын
Would you mind sharing the details of your merc specialist in essex. I have a few things i might need doing​@@ManLikeEnny
@leadonsteel
@leadonsteel 3 ай бұрын
Greetings from across the pond in South Carolina. Found this channel a couple of months back, and have finally watched all videos and caught up to this current one. This is one of the best Mercedes based channels on KZbin. Sam you have an amazing shop with a great group of guys! Hope this channel grows massively in the coming months/ years, it will be well deserved. It wouldn’t matter what brand of cars you specialized because you and your teams honesty is what made me subscribe. You guys specializing in my favorite car brand is just the icing on the cake. Thanks for videos Sam!!
@sprautos
@sprautos 3 ай бұрын
Awesome, thank you! 🙏 Amazing comment and feedback. Glad your enjoying
@denniscronin1112
@denniscronin1112 3 ай бұрын
Love the way you show everything that you have to deal with. So different from other channels on cars. Don’t let a few situations stop you trying to do right by customers
@ThreeCoos
@ThreeCoos 3 ай бұрын
The customer is liable for the brake pipe, why wouldn't he be? Another great video - thanks 👍
@wime6478
@wime6478 Ай бұрын
Thank you for your honesty and very good information about everything that passes and of course Mercedes. The brake line issue is very recognizable. With my 25 years of experience in the car business. I wouldn't want to put my family in this car in this condition. The owner should think, what is more important? Money or security? If an accident occurs in this state, indirectly through brake line(s), the owner will have a major legal problem. Record it properly on your invoice and always have it signed. Greetings, have a nice day, Wim from the Netherlands
@djwarren5081
@djwarren5081 3 ай бұрын
Deferring maintenance is never a good idea, be it a vehicle, a property or whatever. The problems don't go away, and the costs escalate. Keep smiling Sam.😊
@ftffighter
@ftffighter 3 ай бұрын
Especially with German makes!
@wookiewookster1214
@wookiewookster1214 3 ай бұрын
Honest and highly skilled mechanics, quality content. 🙏
@sprautos
@sprautos 3 ай бұрын
I appreciate that!
@pauljudd7090
@pauljudd7090 3 ай бұрын
😊is the head mechanic from brum
@jimjam1934
@jimjam1934 3 ай бұрын
Tell the customer to pick the car upon on a trailer and get the brake pipes repaired wherever he likes, they've been advised before and shouldve been done by now, his proble and no one else's. I'd also be tempted to tell him to deal with Merc direct from now to get the mirror repaired when it comes into stock coz you can only ever be a middle man with that repair. You would be like an extra service receptionist to bear the brunt of his lip and be at the mercy of the Merc workshop. Great videos by the way, please keep them coming
@jamesdunican1750
@jamesdunican1750 3 ай бұрын
You do your best to save customers money But they will never be happy What i understand is that they want everything done for free Keep the good work up 👍👍👍🇮🇪
@tardeliesmagic
@tardeliesmagic 3 ай бұрын
Most will.
@qc2731
@qc2731 3 ай бұрын
You’ve done everything right and there’s not many out there like you mate. You guys are quality, and you care and that’s why you deserve the success. Loving the long videos 👌🏾
@guy4469
@guy4469 3 ай бұрын
i love the very start off your vids looks like your just about to rob a Natwest .
@sprautos
@sprautos 3 ай бұрын
😂 🥷 I must admit I haven’t got the hang of that yet
@guy4469
@guy4469 3 ай бұрын
@@sprautos some one must shout ready and go ,can you recomend an exhaust place to cut my bumber back tray and fit 4 pipes just tips i have 2 exhausts now but you cant see them hidden . bmw E38 .i want 4 tips sticking out .
@Millennial_Manc
@Millennial_Manc 3 ай бұрын
At least he’s not wearing an MB of Stockport Parts Dept uniform as that’d mean he was about to rob a customer.
@rockonbaz
@rockonbaz 22 сағат бұрын
I always click like even before watching the video because I know it's going to be interesting and straight up and honest.
@davidoldboy5425
@davidoldboy5425 22 күн бұрын
Yet another example of people buying cars they can't afford to run, first they fit cheap tyres, then skip services, try to hide things with stickers then tell people the car is unreliable, never ever changes.
@tonychavez2083
@tonychavez2083 Ай бұрын
The rust and corrosion on cars in the UK is crazy! Its something we simply never see in California.. another great video.
@paulknight1332
@paulknight1332 3 ай бұрын
The diff oil sounds like a total scam by MB, good for you doing it once and seeing how it goes with the customer's agreement. The brake hose is a tough one, you don't really owe the owner any goodwill and you are running a business not a charity!!
@ConesuelaLadyTailor
@ConesuelaLadyTailor 3 ай бұрын
I'm a used car dealer and you have just taught me a fantastic 'get out of jail card' regarding the door mirror trick. I had no idea that was possible. I like a no parts required fix. 👍
@BrianPaterson-f3i
@BrianPaterson-f3i 3 ай бұрын
Great vid , think I’ve seen that tutorial on KZbin had mine changed 2 yrs ago,wish I lived closer impressed by your attention to the vehicles
@oofazi
@oofazi 3 ай бұрын
The patience of a saint... I simply couldn't do it....... usual awesome content & thank you.
@sprautos
@sprautos 3 ай бұрын
Glad you enjoyed it
@juerbert1
@juerbert1 3 ай бұрын
Very good job, always trying to help customers to keep the repair bill low !😅👍
@Orwic1
@Orwic1 3 ай бұрын
At last year’s MOT I had an advisory about my front brake pipes being corroded. I got them done at the service a few months later. I really don’t like the idea of driving around with corroded brake pipes… Just had my MOT done this week - luckily sailed through with no advisories this time (big relief!). The self dimming mirror: if mine ever goes wrong I think I’d have it replaced - it makes a big difference in driving at night: expensive, but I think it’s worth it. Thanks for a very interesting video - you’re doing a great job!
@sprautos
@sprautos 3 ай бұрын
Thank you 🙏 And yea I would have the mirror also. Great repair for this customer as it’s a weekend summer car
@guy4469
@guy4469 3 ай бұрын
My sister in law bought a brand new BMW330CI years ago such a nice wow car after 4 weeks she rang Bmw said when i set off clunk from rear , When i break clunk from rear . They said we will collect at 9AM, they brought it back at 3,30pm all done all free. And here is your bottle off red wine that was in the boot rolling around .that was the knocking the bottle of wine .
@richards-garage
@richards-garage 3 ай бұрын
Did she get charged £200 diagnostic fee?
@phil25051
@phil25051 3 ай бұрын
BMW👹👽👺
@grider8344
@grider8344 3 ай бұрын
​Just buy a used part and check it, cheaper and less hassle
@sprautos
@sprautos 3 ай бұрын
😂
@hifiandmtb
@hifiandmtb 3 ай бұрын
I still can’t fathom the single sheer design of those ABC lower mounts…
@wolfgangezeh5021
@wolfgangezeh5021 3 ай бұрын
Humble, honest to a fault and very knowledgeable about the inner workings of Mercedes Benz cars. Rest assured you will be my go-to specialist if and when I buy my car, a GL or an S-Class. I'm based in Newcastle Upon Tyne. Loving and always looking out for your videos.
@sprautos
@sprautos 3 ай бұрын
Much appreciated!
@0795omega
@0795omega 3 ай бұрын
your a good man! allways thinking of ways to save the customer money,many garages would allways just go the expensive route!
@stephenelder2783
@stephenelder2783 15 күн бұрын
Same thing happened to my Wife’s A class Mercedes said there was an oil leak and brake pad change Took it to our mechanic to check it out Absolutely nothing wrong with it SPR I doff my cap, top videos 50 days wait shows honesty pays off.
@robertthrossell4321
@robertthrossell4321 3 ай бұрын
Absolutely love ur videos guys as I recently sold me Sl350, 2006.....soon as I win the lottery I'm buying same model but AMG version then bringing it you guys for all the servicing needs... Cheers Rob
@johnmcgarry4191
@johnmcgarry4191 3 ай бұрын
13:36 respect to you and accountability is key and recording yourself doing your work is 100000% the way forward
@CemlynRoberts
@CemlynRoberts 3 ай бұрын
Hi Sam,tha k you for the video. Excellent service work you continue to provide ❤
@julesviolin
@julesviolin 3 ай бұрын
You’ll never catch me buying an Ad Blue car 🤬🤬 Look on the bright side Sam, you might recover the wasted Ad Blue pump costs on a later job 😅
@sprautos
@sprautos 3 ай бұрын
Same I can’t stand the ad blue system
@kerbsidemobilemechanic
@kerbsidemobilemechanic 3 ай бұрын
If you do merch you’ll have to get a T-Shirt with “while you’re in there” on them mate 😂
@ftffighter
@ftffighter 3 ай бұрын
Right?? Lol I'd buy that
@sprautos
@sprautos 3 ай бұрын
I think I’m going to have to Arnt !? 😂
@philsagar2373
@philsagar2373 3 ай бұрын
just cant beat a specialised garage for certain makes, merc prices sound out of this world, fancy posh dealerships are expensive to run though, great work guys.
@MrByootox
@MrByootox 3 ай бұрын
Good Info with the rear diff on that GLA 4 matic 👌👍 Customer is on to plums with the brake pipe with it being advised before. You can see why people go another route with adblu when the car gets old at these prices. Not suggesting it's right but... 😉
@sprautos
@sprautos 3 ай бұрын
Yes can you imagine a repair like that when it’s an old run around! Delete 😉
@MrByootox
@MrByootox 3 ай бұрын
I'm with you about the chromatic mirror glasses though 😁👌​@@sprautos
@LH17578
@LH17578 3 ай бұрын
Busy week for Sam and the team, the mercedes c class 203. What a mare from mercedes wriggling over the wing mirror, god news they finally agreed. Excellent fix on the b class happy customer. I'm looking forward to the next video. Thanks again Sam
@aedwards4496
@aedwards4496 3 ай бұрын
Great videos, you've highlighted why I won't buy another used Mercedes. What nightmare vehicles they are
@roadrash7030
@roadrash7030 3 ай бұрын
You have a brilliant way with diagnostics, however I do not know how you begin to handle customers. Whether someone owns a Merc or a Skoda, they need to be able to afford the maintenance and repairs. As for the brake pipe, the word that comes to mind for the customer, is "chancer".
@davidhodgson7764
@davidhodgson7764 3 ай бұрын
Loving the warts an’ all of the weekly updates. An avid fan in Perth West Aus, and I don’t even own a Merc.
@karlmabe1649
@karlmabe1649 3 ай бұрын
Always enjoy your videos and I always send them on the my merc tec friend
@sprautos
@sprautos 3 ай бұрын
That’s great to hear thanks for that. I hope they’re all enjoying them also.
@TAiles13
@TAiles13 3 ай бұрын
Very honest diagnosis
@castrolgtx5064
@castrolgtx5064 3 ай бұрын
Horrible week we all have them Sam 😢 seems that guy with the brake pipe is running that Mercedes on a shoe string if he won’t agree to do the repair on your dime and not the robbing maindealership
@sprautos
@sprautos 3 ай бұрын
He got me to sort it for him 😉 all sorted another one sorted
@PitSmok
@PitSmok 3 ай бұрын
Another great episode, just love this channel. Your approach to these tasks is on another level, and you show your young crew what others seem to have forgotten i.e., you can stiil fix things not just replace. You just don't get that anymore, I'm sure most of the customers appreciate that but dealing with people is often difficult. Top job anyway, keep them coming 👍
@sprautos
@sprautos 3 ай бұрын
Many thanks appreciate that. And yes customers are difficult at times 😂
@JP-vs1ys
@JP-vs1ys 3 ай бұрын
i guess many of these owners don't know anything about cars? declining replacing brake pipes? I'm glad they approved it. but how can people who can afford these cars cheap out on basic stuff. love the content!
@peterbowden2646
@peterbowden2646 3 ай бұрын
Surprised at the amount of corrosion on the slk55 and all the problems with the mirror regarding warranty and the rules governing it and as for brake pipes I just wouldn't muck around if they required replacement, why people don't get them sorted there and then amazes me. (I did once drive and escort MK2 to a garage with no footbrake with only the handbrake and deft use of gears to slow me down/stop so I could have the brakes sorted) Back in the 80s wouldn't try a stunt like that now😔
@carstenrubner520
@carstenrubner520 3 ай бұрын
Realy god reviews and day to day work/problems...love it...👍...and presented in a relaxed and easy going way...👌
@sprautos
@sprautos 3 ай бұрын
Glad you like them!
@zzhughesd
@zzhughesd 3 ай бұрын
Great video btw. What a load of interesting help pointers repairs if into repairing semi modern mercs.
@georgedaville4662
@georgedaville4662 3 ай бұрын
Interesting week of issues Sam. I don’t understand anybody refusing to have risk to life work done on a car! The parts scam from Mercedes seems to be growing, but it’s not just them, all the manufacturers are at it. Wait until the EV revolution is fully embedded, they will be writing cars off for parts that should be service items! Your delivery of the commentary is dead pan and brilliant with a hint of humour thrown in. Well done mate 🛸😎😂
@sprautos
@sprautos 3 ай бұрын
Thanks buddy appreciate that. And you’re right about the ev!
@julesviolin
@julesviolin 3 ай бұрын
That 4matic fault I bet is programmed in like a timer from factory. How the hell would the diff solenoid sense the oil is slightly used 😅 Well done the krouts for ripping owners off !!
@stephengeorge9055
@stephengeorge9055 23 күн бұрын
Great service as always👍
@SpufiMan1
@SpufiMan1 3 ай бұрын
Enjoyed watching again - Thanks !
@Mechautoinsight
@Mechautoinsight 3 ай бұрын
Sam, your comment about lack of parking sensors in high end models struck an accord. Mine has sensors but no adaptive cruise or music streaming. Had to add the module to get phone connectivity. Dogs breakfast.
@michael-wx2mk
@michael-wx2mk 25 күн бұрын
Love the american accent should do it more often😂
@whyldsteve
@whyldsteve 3 ай бұрын
How customers just dismiss advisories on MOT test? They are advising to get the work fixed, corroded or weeping flexible brake pipes are not going to save you if you have to brake really hard. It could be the customer's and passengers life or serious injuries. Just crazy!! Keep up the weekly videos, just great.
@nightclubpeople2077
@nightclubpeople2077 3 ай бұрын
Incredibly refreshing to see some honest care and attention from craftspeople of the highest calibre. Our 4Matic had the same knocking, sounded like a bushing on the way out, pretty much exactly what you’re describing. Numerous visits to MB with the workshop report coming back NFF No Fault Found eventually told it was a ‘characteristic’ of the car……if only we’d known. The coupe at 27’000 miles, could I ask why that needed discs all round at that mileage?? Take care.
@sprautos
@sprautos 3 ай бұрын
Thank you. I will have to watch it back and refresh my memory on the discs 😂 Customer must be a heavy breaker
@matthewleehowarth9954
@matthewleehowarth9954 3 ай бұрын
Love the wheels on that slk
@TheMcinto65
@TheMcinto65 3 ай бұрын
Awesome videos, keep them coming ☺️
@sprautos
@sprautos 3 ай бұрын
Thank you! Will do!
@ДониербекШухратович
@ДониербекШухратович 3 ай бұрын
Hello is Kogistan
@iainjackson5107
@iainjackson5107 3 ай бұрын
I know someone who worked recently at Mercedes Stockport. He said it was horrendous, all they wanted to do was hit their parts and hourly targets. No concern or care for the customer. He left after around 8 months and went back to BMW
@PointNemo9
@PointNemo9 3 ай бұрын
He went back to Munich?
@garychilds1130
@garychilds1130 3 ай бұрын
Well you have completely put me of buying a Mercedes ever again
@samuesoeilyoriy6581
@samuesoeilyoriy6581 3 ай бұрын
mercedes glorfied renaults now day leave it to merc to make cheap plastic more expensive than gold
@John-c1n9t
@John-c1n9t 3 ай бұрын
Brake pipe failure 100% Customers responsibility they should be thanking the techs that found it! Just to add do not drink Champagne on Beer wages.
@zzhughesd
@zzhughesd 3 ай бұрын
She complained. Yup. lol. The punter. Love videos.
@serolunarrosa
@serolunarrosa 2 ай бұрын
Thank you for your work ❤ very good video
@sprautos
@sprautos 2 ай бұрын
thank you for watching, glad you enjoyed.
@markaddy53
@markaddy53 3 ай бұрын
great job as always lad always some shit to deal with but shit happens next video please
@burimi89
@burimi89 26 күн бұрын
I would rather my mechanic try and fix something and if it turns out it needs replacement, I would not be upset. Don’t worry about the unhappy customer. He should be happy he has someone who thinks to try and fix before replacing.
@aq7705
@aq7705 3 ай бұрын
Weeklies are great!! Keep em coming. Seeing Gywn's face in the reflection was shockin....i didn't know he had a reflection 🙂It's like seeing a vampire in your rear-view mirror LOL Just pulling yer leg Gwyn (is that even his name?)
@sprautos
@sprautos 3 ай бұрын
Reece 😂
@aq7705
@aq7705 3 ай бұрын
@@sprautos 😅👍🏼
@steveclement9815
@steveclement9815 3 ай бұрын
Excellent video as usual Sam. I don't think some of your customers appreciate what you try to do for them. Please keep the videos coming.
@sprautos
@sprautos 3 ай бұрын
I think you’re right.
@philipdenner8504
@philipdenner8504 23 күн бұрын
As for that bolt to hold the indicator stork, go to any machine shop and get some made. There's about ten minutes work to make one.
@ftffighter
@ftffighter 3 ай бұрын
Another amazing adventure! :D I never knew the SL's interior door panels could crack like that! Also, how Mercedes setup the warranty process for that mirror in that way is mind boggling. It just seems like a big waste of everyone's time like you said. The truth is, Mercedes is the one that's going to be hurt the most from their own policies. Time is money and them trying to nickle and dime a MIRROR REPLACEMENT(Not even an engine or transmission), tells me that they are desperate for some reason. Idk, but you saved this person so much misery dealing with Mercedes yourself. That tells me how true to heart of a great person you are. I have so much respect for you for admitting your misdiagnosis btw, SPR Autos for life!
@sprautos
@sprautos 3 ай бұрын
Your right there they would have declined the customer on the warranty and that would be that, we’re as I had a 2 day battle! And we won. 🙌 And yes we’re going to show the good and the bad stuff and it’s real life. Glad your enjoying 🙏
@olliebodman9771
@olliebodman9771 3 ай бұрын
These videos are so good, so informative 👍👍keep up the good work
@sprautos
@sprautos 3 ай бұрын
Glad you like them! thank you 🙏
@os5811
@os5811 3 ай бұрын
I've had an ablue tank fail on my e class nasty bill haha
@RaymondMcBride-z6w
@RaymondMcBride-z6w 3 ай бұрын
Never had any of those problems on my old beetle. I now have a Peugeot RCZ and it's full of them but not at Mercedes prices .❤
@lancegraham7722
@lancegraham7722 3 ай бұрын
Love the weekly vids, keep them coming
@r.weaver3769
@r.weaver3769 3 ай бұрын
Curious, does crow taste the same over there as it does in the states?
@wfifa199
@wfifa199 3 ай бұрын
When ULEZ came in, I was annoyed that my CLS Shooting Brake didn't qualify, particularly as the same car, but 6 months newer, did qualify. But the newer version qualified because it had Ad Blue. Now, it looks like I actually dodged a bullet!
@sprautos
@sprautos 3 ай бұрын
ULEZ is a joke, I see older 55 & 63 AMGs are ulez compliant.
@wfifa199
@wfifa199 3 ай бұрын
@@sprautos agreed. 2.1 litre diesel with stop start doesn't qualify. 6.2 litre V8 petrol does 🤦‍♂️
@ManLikeEnny
@ManLikeEnny 3 ай бұрын
Bit of a faff but apparently you can check the NOx emissions on your V5C or ask them from Mercedes and if it's below the limit 0.08g/km, you can send that off to TFL and they can make your car ULEZ compliant. To be honest though I'm not really enthusiastic about going to London nowadays so I just drive an old C270 CDI.
@danielmccarthy1982
@danielmccarthy1982 3 ай бұрын
Mercedes have been scamming me for years!
@alioscopy-glasses-free-3D
@alioscopy-glasses-free-3D 3 ай бұрын
Great content and excellent garage work… As someone who previously owned a number of brand-new Mercedes-Benz cars - starting with a W123 and ending with a W210, your videos have confirmed my belief that the quality deteriorated with each subsequent model I owned. Several of your videos have shocked me with both the cost of M-B parts… and the unavailability of particular items. I've lost all interest in M-B cars, and I'll never buy another. Keep up the good work - I'm not surprised that you are so busy!!
@sprautos
@sprautos 3 ай бұрын
Thanks buddy. Yea you come from the era were they built tanks and anything after if disappointing 😂 Glad your enjoying the channel
@alioscopy-glasses-free-3D
@alioscopy-glasses-free-3D 3 ай бұрын
Thanks for your reply! Back in the day, I loved driving behind the 3-pointed star - and M-B UK told me that I was the very first British client to make a factory collection. This was *before* the UK was in the EU, and customs paperwork had to be stamped at every border, on the drive home. (Germany to Belgium to France to UK !!). Once you'd arrived at the factory, they'd put you on the tour bus... while your car was brought into the handover hall (a massive place)... Then, a M-B product specialist (wearing white gloves - no kidding!) would explain every function of your car to you. It was a very special way to pick up a car... and the car was almost run-in by the time you'd driven back to Blighty. You and your team clearly care about the work you do, and your clients, and the content you make is very honest & enjoyable to watch. All the best - keep it coming & stay busy.
@BentleyOnABudget-mp8jj
@BentleyOnABudget-mp8jj Ай бұрын
You should have a whacking big white board in the office with all the money you've saved people by being a mechanic and not a fitter. Then a board with what went wrong on odd occasions. Ask them what they prefer, new and low risk or repair with a risk. You go the extra mile Sam, don't let it put you off bud. I get it a lot in plumbing.
@sprautos
@sprautos Ай бұрын
That’s not a bad idea. And thank you 🙏
@rolfschulze1219
@rolfschulze1219 3 ай бұрын
Hi Sam, good job as always. Can't believe the rust under these Cars. Why don't people treat there cars (under body care)? Here the cars are mostly ok with rust,unless living near the sea. You are so very fair with your Customers stupid to do the cream jobs in another workshop. Maybe you could mentioned it to them ( nicely ha ha ). Sam I am 74 and still enjoy little bit of using the "spanner"but also glad to be out of trading.Be- curse some of the" electronics " is getting to much for me....Greeting from down under.
@sprautos
@sprautos 3 ай бұрын
Great to hear your still turning wrenches 🔧 keep it going.
@zzhughesd
@zzhughesd 3 ай бұрын
Recovery on the nice merc. For a brake pipe. Would MB not let you drive it for a burst brake pipe.
@originalmianos
@originalmianos 5 күн бұрын
I have one of those CLC200s. Kinda odd being old and new at the same time, but the next generation of tech dated really quickly, whereas this is very low tech, so replacing the headunit with a nice Alpline and android wireless gives it a jump right over the next series to make it a modern convenient car without broken or dated tech.
@alanmartins6349
@alanmartins6349 3 ай бұрын
Love this channel
@johnmcgarry4191
@johnmcgarry4191 3 ай бұрын
18:04 i think you shoeing condition of parts in the condition before replacing making known whats wrong and all the money saving truck you do is something I love to watch I'm mot a Mercedes owner but thinking of getting something after finding your content today I actually have a mini cooper r53 atm
@stevenwest3448
@stevenwest3448 3 ай бұрын
I have just fitted a new Bosch turn signal module from MB (made in Malaysia, so that's suspect straight away) to my W108, within 80 miles of driving it failed, intermittent fault, the indicator lights / hazard blinks as normal operation or just a continuous illumination. The part that I replaced only because the threaded plunger that attaches to the button in the cabin had broken, nevertheless functions correctly. I am having to go through the same process, take the car in to MB and probably pay a diagnostic fee. It goes in next week, watch this space.
@davidrigby7984
@davidrigby7984 3 ай бұрын
Hi, another great video. Is the w213 addblue problem a common fault or just a 1 off? curious E class w213 owner asking 😊
@sprautos
@sprautos 3 ай бұрын
It is a common issue I’m sorry to say.
@williampatrickfagan7590
@williampatrickfagan7590 Ай бұрын
About not replacing brake pipes especially Flexi brake pipes that are corroded or sweating, they will work fine under normal driving conditions, BUT but but, in an emergency, the driver can apply up to 10 times the pressure on the brakes, that is when the brakes fail, and you hit the car in front or worse, the child that runs out without looking. Other safety tip, always use your day time running lights, they may not improve your visibility. But, it makes your car very visible to other drivers. A 10 second vision gain of oncoming car can mean the difference between life and death. Lights today L C D lights are NOT veavy consumers of battery power, unlike the Halagon lights of yesteryear.
@terryansell9573
@terryansell9573 3 ай бұрын
What was the fix for the A class with water in the boot? I'd be interested as my mk7 fiesta had exactly the same problem.
@AdrianDean-d5h
@AdrianDean-d5h 3 ай бұрын
I often wonder whether Mercedes-Benz views this channel and learns from the frequent lack of parts availability, the extortionate cost of parts (when they are available), and the corrosion problems with their cars. I run 3 Mercs, an A Class, B Class, both about 12 years old and a 300SL-24, which is 32 years old and my experience mirrors that of SPR. As more and more private buyers refuse to purchase electric vehicles, I suspect running older Mercs will continue for the foreseeable future. It would, therefore, be interesting to discover Mercedes-Benz's policy for the continued supply of parts for non-EV cars.
@ThePacman1
@ThePacman1 3 ай бұрын
Keep the vids coming loving the content. Mate I’ve got a intermittent knocking pattern from the engine on a 2016 om642 on startup. It’s around until the the oils up to around 50 plus degrees. Any ideas what it could be?
@Luka5581
@Luka5581 3 ай бұрын
Massive knowelidge every week 👍
@neilwharton720
@neilwharton720 3 ай бұрын
If they don’t want to fix the brake pipes that have been noted before as an advisory ,I don’t think you need them as a customer they seem to want everything for nothing let someone else have the grief 👍👍👍
@sprautos
@sprautos 3 ай бұрын
He let me sort them so all was good in the end .
@24bellers20
@24bellers20 3 ай бұрын
This is the exact reason I stopped buying new Mercs. The aftersales is appalling. They have more ways to renege on warranty work than to do it. Reverse sensors on my S class stopped working. Their first question” what have you done to them? “. Me Nothing. Them” you must have pressure washed it “. No. “ Have you reversed into anything?” In the end I kept it until the pcp was up and traded it with the sensors still not working. 🤷🏻‍♂️
@chuckfinley3542
@chuckfinley3542 3 ай бұрын
Mercedes does sell factory-farmed goldfish for those cars with water in the boot.
@sprautos
@sprautos 3 ай бұрын
😂😂
@tardeliesmagic
@tardeliesmagic 3 ай бұрын
Mercedes cons customers, had a 1996 C280 back in 2007 with wiring issues,biodegradable parts i found they used many years later & saw it on a car video too. Over £2,500 for these wires all in....no chance!! Sold it & got a Toyota,never looked back. Brilliant cars Toyota. Never buy a Merc again after seeing many videos over the years.
@jokerboski7265
@jokerboski7265 3 ай бұрын
Great video and job as always, can’t wait when you get your hands on my s-class.. that will surely provide some content😂, Sam with his calm voice: that why you shouldn’t run old luxury barge as daily 😂 Thanks for entertainment keep it going 💪🏻
@CemlynRoberts
@CemlynRoberts 3 ай бұрын
What does the add blue do? Is it as well as having a fuel tank? 🤔
@ambydaly5713
@ambydaly5713 Ай бұрын
How long does an adblue tank last? So much for the environment.
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