SPRO CCTV - How to Use DMSS App for Playback, Exporting, and Sharing Footage

[@nassarali9780]

How do you change the time on app as clocks have done back a hour Thanks

[@SPROCCTV]

Hi @nassarali9780, You can change the time by going into main menu -> System -> Date & Time. Once you have adjusted the time make sure you press the save next to time zone before pressing apply. Alternatively, to make your recorder automatically follow the clocks changing you will need to turn on DST in this menu. The settings to use are as follows: Type: Week Start Time - March - Last Week - Sunday - 01:00 End Time - October - Last Week - Sunday - 02:00 We are looking to create a video tutorial on this very subject, please stay tuned for future videos here on SPRO CCTV.

[@quarantinefox]

These videos are great. Previous home owner left behind cameras and one of your units. I've finally got round to setting it up today. and your channel has been a great help.

[@SPROCCTV]

Hi Josh, Thank you for your positive comments. We have a lot more videos in the pipeline so please make sure you subscribe to keep up to date with all the latest SPRO CCTV videos.

[@lifeofamomph]

Hi there thanks for the tutorial. When I save the video and look at the file on my phone the video looks distorted and not like the original view when I downloaded it. It looks warped. How can I resolve this?

[@SPROCCTV]

Hello @lifeofamomph, when you say warped, do you mean stretched on both sides? This most probably has something to do with the aspect ratio settings on the recorder. Could you email [e-mail] some sample images of where your images appeared warped? The support team will be able to guide you on any next steps once they see the issue. Thanks.

[@lifeofamomph]

@@SPROCCTV Yes correct. They looked stretched or distorted.

[@SPROCCTV]

Hello @lifeofamomph, thanks for confirming. Does the live view also look stretched when viewing from your phone, particularly when viewing it landscape? It could be the phone trying to maximise the screen size so it pulls the images to the corners. When you hold your phone normally in live view does it look different?

[@lifeofamomph]

@@SPROCCTV The live view is not a problem.The landscape if perfect. When i record and download, the downloaded file looks stretched.

[@SPROCCTV]

@@lifeofamomph please can you email some screenshots to [e-mail]?

[@kerryskardon5664]

Hi my uncle uses dmss app but when he saves a clip to emulated movies folder on android phone its not there when he looks in movies folder its empty even though it said saving to this place,any idea what he' doing wrong please?

[@SPROCCTV]

Hello @kerryskardon5664, we're sorry to hear that your Uncle is having issues with the app. Could you ask him if he is exporting from the app itself? If so the file will be saved in the pictures folder of the android phone as default. If your uncle is saving directly from the recorder we would recommend he switched to the app so that the file is saved in a 'playable' format. Hope this helps. If your Uncle runs into any further difficulties please ask him to email [e-mail] so that one of our technical team can assist.