SQ321 turbulence: SIA says it has adopted "a more cautious approach" during in-flight turbulence

Singapore Airlines (SIA) says it has taken "a more cautious approach" to managing turbulence during a flight. Not only will hot beverage services be stopped, it will also suspend meal service. Crew members must now buckle up when the seatbelt sign is on. SIA says it will continue to tell passengers to do the same during turbulence. The airline adds that it will continue to review processes.
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[@aarongoh9195]

I think we should give credit to the Thai authority for the handling of this SQ 321 incident. Suvarnabhumi Airport had less than 2 hours to prepare for the emergency landing yet everything was there when SQ 321 landed. The aircraft parking lot was assigned , 3 different colours tents (presumably for different classes of injuries)were erected , medical personnel were in full force and ambulances were in line and ready. Well done!

[@Panwardploen]

From the local news, the Airport Authority of Thailand were informed 15 minutes by the captain before landing. We have emergency rescue teams located adequately in every parts of a province so they are quite fast and spontaneous in responding to emergency situations. The hospital is rehearsing a drill with the Airport annually. We are happy to help our fellow ASEAN. Pray for everyone's speedy recovery.

[@vincecarlo]

Thanks To Thailand Team. Thailand On Site Response Team was Extremely Professional n Efficient. Thailand has the BEST MEDICAL Care n Doctors in the Region.

[@Panwardploen]

@@vincecarlo Singapore has been known as regional medical hub and top notch doctors for years.

[@vincecarlo]

@@Panwardploen HAS Been n WAS, now ? NOPE Have U seen the current Batch of IMPORTED Docs n Nurses ?

[@Panwardploen]

@@vincecarlo I am lucky never have to step my foot into a hospital when I visit Singapore. Trust everything is improving in the future.

[@vessakai4632]

Listening to the reporter from the hospital report like insulting Thai doctors. Thai doctors try their best to care for their patients.

[@GBishop-qc1vs]

On a Recent direct flight to Vancouver from Changi, during turbulence with seatbelt sign on, many passengers stood up to use toilets. Some even opened overhead bins to take stuff out. All of them completely ignored cabin crew's request to sit down. A few were even walking up and down the aisles aimlessly. After a while, cabin crew had enough and gave up.

[@Dave_Br]

I wonder if Autopilot was on during this incident, the plane pitched up, and the autopilot would be trying to get the plane to go down, which may have added to the drop

[@minyuan86]

@@Dave_Brwe have a keyboard pilot here

[@cheec8548]

Some passengers were interviewed and they claimed that there were no warning or reminders before the incident. If that’s true then it should be an overlooked by the pilot.

[@58Odyssey]

Yes even in my previous travel I can see many passengers ignoring seat belt sign. I always have my seat belt on. I do this from my own turbulence experience and also through reflection of others experiences.

[@jkjkjk100]

There’s direct flight from sin to canada? I thought that flight was cancelled

[@daniellee6484]

2:49 The issue is whether the hospital has any mechanism in place to address mass casualty NOT whether they have experience in treating severe air turbulence victim. This is an amateur question from a professional journalist. Come on, it’s a full fledge hospital! What are you trying to imply? That Thai’s medical professionals are not as good as its Singapore counterparts?

[@vincecarlo]

It's CNA Who is Surprised ?

[@vbdemystified709]

Would this be surprising? Singapore has been attempting to slight their SEA counterparts of late because they are more “superior”

[@YYPeh]

Why is the news presenter questioning him, the lecturer, like he’s an air accident investigator?

[@LonganLee]

Ya lor. Puzzled me too🤔

[@arthitthongcharoen3851]

how many severe turbulences like this happened and how many hospitals globally had experiences treating patients who suffered severe turbulences if you can enlighten me, CNA ?

[@nishu413]

What a reporter. Obviously no hospital in world has extensive experience in turbulence injury. These hospitals in Bangkok will be most experienced in world in some days. Doctors will definitely treat injury only. Cause of injury will be important when side-effects will appear later in life

[@bobafett5757]

SG and MY hospitals have specialisation in treating such traumatic turbulence injured patients

[@nishu413]

@@bobafett5757 I hope you donot want to say that becoz that means turbulence over SG and MY is very common. And so does turbulence related injuries. Then aviation sector is not so safe in those two countries. Chose your words wisely .

[@bobafett5757]

@@nishu413 Now you are confused between trauma injuries and cosmetic surgery so please pick your treatment choice wisely

[@JojoJoget]

Lmao you think turbulence injury is a specific injury? If they can handle RTA injuries, they can handle turbulence injuries

[@TuaTagovailoaTouchdowns]

This shows the importance of wearing the seatbelt, especially in southeast Asia because the area has more turbulence than others.

[@davidlarry780]

Keep your belt on when seated, simple.

[@bobafett5757]

What about when eating ?

[@ashman4827]

@@bobafett5757 are you seated while eating?

[@mh-ht2fp]

@@ashman4827 He can't have it on while eating because his belly gets in the way. He can't breathe.

[@r_r4717]

It will be excused when you seated on toilet bowl 😅

[@alvin67788]

​@@ashman4827😂 some people don't think before they ask

[@gailwatson4485]

I was on Singapore airlines from Manchester to Singapore (both ways) in February, the seat belt sign came on often and when it did, all services were suspended, crew and passengers alike were belted in. Singapore airlines is one of the most cautious and safety conscious already. I also think we aught to wait for the results of the full investigation before we conclude climate change 🙄 it's a bit too convenient to flog that narrative every time something happens. Some of us have been flying many decades!!

[@vincecarlo]

Play The OVER RATED Climate Change card again PATHETIC

[@Timesobserver_Xenia]

@vincecarlo you need to have experienced retired pilot in your friends zone, to learn that the "air bubbles" (hange of pressure, basically like sidden vacuum)and cloud related wind streams (also due to pressure) existed and exist. Experienced pilots just don't go to that zone, which they receive before the flight and during the flight from the traffic control continuously. The clouds are used by delta planners to find the uprising stream, so they can fly, and that is how they move in their air: from one stream, to another. Aircrafts scip it, if some private jet owner can enjoy risky entertainment, big planes just avoid it. All pilots have to be trained for these situations! These situations exist in the air every single day around the globe! Just nobody goes in! I used to be in absolutely similar incident in the same tropical zone. Ther is no fun at all..In my case, the pilot accepted departure despite taking an opportunity to delay..it was clear that we are to fave turbulence and problems in the air..we got it, same as here, but god bless, our pilot at least new how to deal (switched off evrythin, we slides down, all scared, all screams, but then he launched manual control and returned us to the route, despite some other problems, we landed without any physical damage, spending almost 2 more hours on the air, which we could easily spent on the ground if delayed, and have no problems dueing the flight). All that is known and dexisted always in the air..here, with sq321 we have 2 issues: something went wrong in communication between services and board regarding weather condition and having accurate preasure map and second: pilots themselves..one of them is the reaosn of the injuries (literally did wring mmanipulation in the cabin causing the tilt and severe drop.of the machine) and rhe other onr who stabbilised and landed. You have not been in such a situation, you cannot know how that happens in the air. I was. And yes, make friends with pilots, otherwise this climate collapse narrative will complitly finish your brains. Also take a look what the Tropical storm belt is - it's special low pressure zone, a line, which is a give at certain time per year in Thai, Vietnam, Malaysia, India.. pilots, flying in this part of the world must be trained for this particular aspect. Somebody has not so much training.

[@sunchildtine]

@@Timesobserver_Xenia well explained. that's why it's such a strange case. only the pilot & his co-pilot know.

[@thawzinoo3027]

Is it the same airline which announched a lots of profit growth and shared a lots of bonus to their staffs,

[@jkjkjk100]

Which hospital have treated air turbulence patients before? Trauma is trauma… geez what kind of reporting is that?

[@vincecarlo]

It's CNA So who Is Surprised ?

[@VICTORIAFORSS]

ABSOLUTELY SPOT ON ❗️❗️

[@APaul-dj6ow]

Reporter can be naive and thoughtless !

[@Magic-jb6vk]

The plane cannot detect clear air turbulence anyway. No time to alert the crew. I took the flight to LA from NY and the crew told me to buckle up before landing to LA because it would enter turbulence. It would be good if the crew knows during the path at least where it occurs frequently.

[@bobafett5757]

If cannot detect then fly for what ?

[@shawnbell6392]

But they did know they were overflying thunderheads. They could have diverted around them.

[@vincecarlo]

​@@shawnbell6392 Bingo Meals were Even Served

[@Dave_Br]

if Autopilot was on during this incident, it will be interesting to know if the autopilot made things worse, or even caused the entire incident.

[@s._3560]

Usually it is more frequent over mountain ranges and less so over flatter terrain and sea.

[@choongwenyih2279]

From my experience flying on SIA or Scoot, if I recall correctly,the pilot always announced that hot drink or meal service will be temporarily suspended when there is air turbulence and air belt sign is on. The pilot will ask all including the crew to belt up; so I don’t think it is some new procedure to suspend meal service during turbulence. It is just unfortunate that the incident happened in the middle of the serving a meal .

[@stephanielarissaannepang9684]

Both my mum and myself we were wearing our seatbelt of all the 3 flights to and fro to East Malaysia and Kuala Lumpur. before take off and landing.. Passengers must wear the seatbelt all the time unless you go to the toilet...

[@VidurangaEdirisinghe]

Msg is simple, always fasten your seatbelts. Don’t walk around the cabin unless it’s really necessary. No matter how sophisticated we think we are, the forces of nature are beyond our wildest imaginations. Flying at heights of 30-40 thousand feet above ground is an incredibly wonderful yet so challenging task. Useful consciousness at such cabin altitudes would be few minutes. It’s that dangerous. But we have managed to develop absolutely mind blowing technological marvels called modern aircrafts to travel at such altitudes despite horrendous weather conditions. All that is asked of you is just to sit and put on your seatbelts and not walk around unless it’s a must. How hard is that? Harder than blaming the aircraft manufacturers, pilots, cabin crew and airlines? How juvenile the world has become?

[@joannachew4872]

And can you imagine, some airlines even have shower onboard for FC. Can't they take shower on ground at arrival and or departure FC lounge instead. Isn't it better to be safe than being stupid.

[@pandulani]

Keep your seatbelts on people. The lesson is very simple. You never know when will air pockets appear abnormally

[@Standswithafistremembers]

Of course, but you cannot stay in your seat for 8 or 10 hours, it is bad for your blood circulation and for your back. And you will also need the toilet. It is a really tricky problem.

[@user-eu8hx7ux5h]

A very good morning. An eyes opener. TQ

[@masterweaver]

I only remove my seat belt when I need to go to the restroom. Most of the time, the issue lies with the passengers themselves. I recently returned from a trip to Hong Kong and was seated in the aisle. On both the departure and return flights, the person on the right side of the other aisle seat did not put on their seat belt during takeoff until they were noticed by the flight attendants. During my flight to Japan earlier this year, there was a mother who brought like 4 baggage / luggage into the flight and were very busy carrying down down searching for stuff after stuff (non stop). She was also hanging a phone on her neck which hit my head because she also had baggage on top of me despite we were in different rows.

[@RfromG-bd4fb]

The claim is air turbulence is occurring more often. Airlines should check their flight path to see if the aircraft flys over huge solar panel farms. We are told by scientists that heat from a solar panel farm can change the molecules in the air above the panels which causes the air to become thin and rise upwards and form what they call “Heat Islands”. Research is being carried out on the effects of heat islands and whether they rise higher enough to affect aircraft. Research is difficult because heat islands can’t be seen and it’s uncertain how they can affect the weather. There has been resistance in some countries to the installation of large solar panel farms because of the unknown effects of Heat Islands.

[@Timesobserver_Xenia]

Interesting point. Still,here sq flew over the water, close to the shore, but still it was the sea under, means, no solar panels. The area has near tropical belt of low pressure. It shall be known by all pilots flying in this area, what brings us to the human factor: control tower and pilots. Here we have to search the sequence of actions and communication. A mistake is there. For the note, I personally was in similar aircraft event, despite the pilot did the job to fall correctly (with engines off and no speed) and changed to manual control right after to stabilise. Scary for sure,trauma - yes, injured - zero. Human factor and, perhaps, a need to check the machine.

[@cjiype6175]

I must say that when i went on a flight from Melbourne to Kuala Lumpur in Feb 24 on Malaysia Airlines the captain will stop all services at the hint of any turbulence and at that time I was wondering why the overkill on being cautious.Now I think after the SIA incident I totally understand the need to be over cautious.Well done Malaysia Airlines.

[@ongernie7216]

Malaysia Airline is the best in the world. Untill the present time, flight MH370 has still to be flying. You think it is funny to dig on someone tragedy. This is what they call TAKE YOUR OWN MEDICINE.

[@thangappanprasath1131]

The issue here is seat belt alarm did not trigger for the passengers to put on seat belt by the pilot or captain. Why was not triggered?

[@sunchildtine]

@@thangappanprasath1131 yeah. strange. even the gentleman who was on board said that there was no announcement & seatbeat alert.

[@MrGrowthAndChange]

Dying from Turbulence, that's crazy, never heard of this

[@Dave_Br]

I wonder if Autopilot was on during this incident, the plane pitched up, and the autopilot would be trying to get the plane to go down, which may have added to the drop

[@Timesobserver_Xenia]

The question is: were the engines off or on? When I was in such an incident we had all electricity shut off and pulery stopped machine. I still do not know clearly if that was intended by the pilot to avoid complications, or that was caused but the air pocket (no frequency possible in such air bubbles), but that helped us, as I understood later, to fall without roughness, in some minute or less the place was stabilised and moving horizontally again ..pilot switched to manual control. This was explained to me by my friend - retired pilot in the same region, after the event, when we discussed what happend. And yes, it's nearly the same region (Vietnam) where it happened, in June 2019.

[@superketofoodies498]

There is a few things airlines can do to reduce it: get a lidar radar to detect CAT Increase altitude on turbulent areas by reducing plane weight 40.000 feet is safer to fly in than 33.000 feet specially in tropical areas.

[@gabriel.hongkong]

As a former SIA crew, this is one of our greatest fears. I'd rather have an engine failure than turbulence this severe. There are checklists for all sorts of emergencies. But for severe turbulence, we just hope everyone is seated and buckled up.

[@LonganLee]

Should the injured crew be charged for being injured or were they buckled up?

[@meriamalojipan6932]

one of my Filipino kabayan still in ICU

[@donpauya1203]

seems the plane travelled through a notorious area known for turbulence in India , where area is known for high mountains

[@vincecarlo]

There was Meal Service at that time as well

[@jaca7584]

Well done to SIA for saving the lives of the pax and crew! If anything- this shows the skills of the pilots in an unexpected and unforeseeable air pocket event!

[@klennairew5629]

Only cold beverages will be served? How about all hard surfaces be padded? Meals be served only before take-off and after landing?

[@yecto1332]

Just wear seat belt kid

[@goldspotgq2394]

Why is Singapore airlines so apologetic. It was an accident.

[@mindful47]

I agree. They have handled it very professionally. But the media just keep dramatising it.

[@bobafett5757]

You dont apologise if u know somethings not right Hmmmmmmm

[@VICTORIAFORSS]

YES. ABSOLUTELY NO APOLOGISING BECAUSE IT IS VERY BAD WEATHER THAT IS SO OUT OF CONTROL ❗️❗️❗️

[@VidurangaEdirisinghe]

Aviation industry depends on the people’s faith in safe flying. That why so much is done to make sure passengers feel safe flying. Best example would be 9/11 attack and how aviation industry took a downturn afterwards. Lot of people lost jobs and the industry bled so severely for a decade. Hence called the “lost decade”. Just when the industry started booming after COVID 19 pandemic, the industry can’t take another blow with accidents making people feel less safe. Therefore when it comes to airline industry, the airlines apologize for the minute things that compromise passengers safety and take drastic measures to make sure such things would never happen again. That’s the culture in aviation. Should respect that.

[@ad_2211]

Yeah smart comment knucklehead, SIA is a global business, a person died and 20 people in hospital on one of its flight. What do you think the CEO should say “It was an accident so just suck it up?”🤦🏽🙄

[@user-vb3yu8vy4e]

Why stopped serving meals? What if it's a long flight?

[@siewhiangeunicelim5229]

Of course , no service during turbulence. since when do they served drinks ?

[@ChrisAVIATOR]

Flashbacks from a United 747…. 1 died SQ321 1 died

[@ihn2023]

I think airlines should start to introduce lap sash seat belts. Plus it will help with sleeping on those seats because it will give passengers extra support.

[@nunyabz9494]

this type of turbulence is actually, ngl quite common, if you fly air asia morning flight between singapore to jakarta, you may experience them yourselves, not to this degree.

[@0430amanda]

I always believe SIA can do better than any others airlines. 💪💪💪💪

[@elizabethroberts6215]

……not in comparison to QANTAS………

[@limmark2911]

@@elizabethroberts6215 we are in different league, Singapore Airline is world number 1. Qantas??? lets not get to there....

[@elizabethroberts6215]

@@limmark2911 ……not in multiple years’ of safety…………

[@limmark2911]

@@elizabethroberts6215 you can say whatever you want. I know its hard for you to swallow.

[@elizabethroberts6215]

@@limmark2911 ……you just can’t dispute the facts’ of this most important matter………

[@rotaficionado666]

To all the aviation "experts" in here, two words: Air pockets.

[@TOGASRSRWY]

2 words…. chem trails.

[@rotaficionado666]

@@TOGASRSRWY For you: "Nut job".

[@vincecarlo]

2 Words : Thunder Cells

[@mmojave]

electronics malfunction?

[@Timesobserver_Xenia]

They drop them lower usually, plus they are marked and very obvious in the sky. Or these crazy radar clouds, as if somebody created chessboard in the air. Aircrafts pass by next to in, not in..air bubble, or air pocket is the correct description..surely, if the cloud is created, thdn the original cause is in its creation, but it is still air pocket. There is near tropical belt of low pressure, means the air pockets existed and exist in this region even without manipulation..it is rainy season now in the area. I used to be in similar event, in the falling aircraft. The pilots have to be trained for this, if they fly in Thai, Vietnam, Malaysia etc. In my case, even though we would never experience the air bubble if the pilot didn't take risk (delayed the departure), he still knew how to manage the situation. We had no injured. To tell shortly: he switched off all electronics and let the plane go down, in some time he turned on manual and stabilised the aircraft. We had sea belts sign turned on in advance, I suspect the pilot saw something in front of him or on the map. Still, those who were not fastened,had quite a moment to do so when the fall began. Here,in Singaporean airlines case, very likely a human factor is involved, both: and from the control tower of the passage, and from the side of cabine crew. Something happened in the cabine.

[@papa-dt1cv]

Looks very serious. Hope they recover soon.

[@airypotty]

It's a wake up call to airlines that there are limits to in-flight service competition. The luxury experience of first class might turn into something very different if safety no longer is a priority. A suite belongs in a hotel. Hot beverages and the freedom to roam about the aircraft in-flight has to be minimised legally. Overhead baggage compartments should be auto locked before landing and only unlocked when the aircraft comes to a complete stop. Cabin crew advice should become instruction with consequences if ignored.

[@gemgeorge1012]

Could you please stop this turbulence theory and throughly investigate boiengs aircraft behaviour

[@Thetraveller411]

Now it’s likely SA and I’m sure others will follow suit on cutting food services to this reason‼️👀

[@zm093]

They already do this in the US

[@anandagoswami7373]

The injuries suffered are very serious and serious measures should be taken by all airlines. Wearing seat belts should be made mandatory during flight. Food trolleys should be banned from flying. Passengers can pick up food packets before or after their flight. The risk to flight attendants is high. Children and infants should be provided with isofix child seats. Flights through the ITCZ should be resricted to safer times - afternoon flying in a convective atmosphere in the vicinity of jet streams led to this particular accident. Flights should be shorter with stops for meals on the ground and toilet breaks. We had that in the 60s and there were fewer deep veined thrombosis cases. Ofcourse we also had Ilyushin 18s clomping from Cairo to Kano, after which the world went up and down for days. Planes are more comfortable these days till some bean counter with no knees sticks in a few extra rows of seats. Safety first, money second. Mandatory seat belts and food packet self service will mitigate the risks of being being injured in a turbulent situation. Perhaps, securing the overhead bins better may also help.

[@PragueImport]

I would add mandatory diapers.

[@Exachad]

No food/drink trolleys in a 13.5 hour London to Singapore flight? Mandatory stops with meals for long flights so that a Singapore to New York flight takes 2 days and costs twice as much. Imagine if you to travel urgently 🤣. Good jokes, but if you're so paranoid and concerned about safety, don't ever leave your house again because you have a way higher chance of dying or getting injured in a car, bus, or train than in a plane.

[@anandagoswami7373]

@@PragueImport Let's not get too extreme. Flying has changed a lot since the days of getting a transit card at every stop. Planes are bigger and flights are longer. I did a lot of my flying on Comet 4s, which didn't have a great pedigree. But there was more room, the meals were just great and there were many stops between Calcutta and Rome. With the advent of larger, longer range jets, a bit of thought is required to mitigate risks. I do not know if pilots can actually see if they are flying into a jet stream where air speed falls below stall speed, so the nose pitches up and the plane falls from the sky till Bernoulli puts it up again. Just one scenario and there are plenty. So thought can be given to safeguarding passengers without putting them in space suits to collect poo and pee, or in diapers. Cars didn't have seat belts till the days of clunk click every trip. Times have changed and thinking helps keep up with the times. There are other alternatives.

[@anandagoswami7373]

@@Exachad You know, I have been flying since 1958. We had plenty of stops and airports with adequate transit lounges. Cost? It was what it was and if it were too high, nobody would be flying today - change of thinking required, not giggles. Yes, your car is not as safe as a modern airliner but you do wear seatbelts in your car, don't you? You do put your child in isofix child seats. We didn't have such things on our Mercedes 190C but we have them on ALL cars today. Cars travel at less than 60 mph and planes fly at 600 mph. What's wrong in trying to safeguard the millions of people who fly today? Cost? A skull fracture or spinal injury costs a lot more than twice as much for an airline ticket.

[@Exachad]

​@@anandagoswami7373 People wear seatbelts in cars, but nobody wears seatbelts in buses or trains and both have fatality rates much lower than cars. Will you enforce seatbelts there too? Because planes have even lower fatality rates than both. Most people are not going to sacrifice convenience and money to safeguard against accidents that are already extremely rare when there's things that are far more likely to take their lives. Most people can't even stop themselves from gouging down on food even though heart disease is one of the biggest killers, so do you actually thing anyone is gonna agree to these terrible suggestions to avoid one of these freak accidents that almost never happen? If you still want your suggestions to be implemented, might I sarcastically suggest that planes also include parachutes because theoretically, they would slightly increase your chance of surviving a crash by some amount.

[@pippaong1325]

It is also important for passengers to be educated before actual flight. Passengers must OBEY inflight rules and inflight courtesy. There are a lot of passengers who disobey seatbelt signs and also disobey cabin crew advice.

[@petemorbius3936]

what if the pilot didnt pre warn?

[@ongweelim6030]

Hope all speedy recovery ❤

[@umbertoverbita6653]

Dear SIA, my prayers and thoughts to those who were injured and dead. I am from Flores island, Indonesia. Realizing that more and more severe clear air turbulence due to climate change and unpredictable nature's behavior, COULD THE WHOLE CIVIL AVIATION INDUSTRY CHANGE THE RULE? ONE THAT I SUGGEST: DURING THE FLIGHT, BELT IS ALWAYS BUCKLED UP. THOSE WHO ARE NOT BUCKLED UP WILL BE WARNED THAT THE COMPANY WILL NOT BE RESPONSIBLE IF THEY GET HURT. Another thing, could Airbus and Boeing install a censor on the passenger belt so cabin crew can easily manage and warn the passengers who do not buckle up their belts. If the car industry can install it, so can Boeing and Airbus.

[@JojoBoy-gh4gb]

SIA role in this will be investigated by NTSB and if found culpable , appropriate punishment will be levied

[@bhkoh8076]

My wishes for those who suffer from this air incident a speedy recovery god bless and 阿弥陀佛🙏🙏🙏

[@sl2444]

Mr Goh CP might be upset about his name being mispronounced…

[@jasonlai1892]

SIA need to employ the best legal team ready. Law firms are ready to represent the passengers to lay claim for compensation. Saw a you tube ad by a lawyer seeking the affected pax. The govt probably need to lend a helping hand cos Singapore reputation likely to be at stake.

[@studboy2456]

Can u issue us with full face helmets?

[@godsamazinggrace5331]

Don't take things for granted Don't take your life for granted

[@LetsTravelTogether-th9nj]

People forget the grace and mercy God has on us. He takes care of all people. May We glorify and thank Him at all times. Everything is in His hands ✝️❤️🙏✨️🕊✈️ Protect and look and look after us, Lord 🕊✨️🙏❤️✝️✈️

[@guruchoykokkee]

SIA SQ321 dealt with the unfortunate disaster of extreme turbulence is appropriate and proper. Such an unfortunate natural disaster event is unpredictable. Having done the... An Emergency Landing: The pilot made an emergency landing in Bangkok after extreme turbulence occurred over the Irrawaddy Basin. Providing Relief Flight: Singapore Airlines sent a relief flight to bring passengers and crew members back to Singapore. Important activation immediate Medical Assistance: SIA arranged for medical assistance for passengers and crew members who were injured during the turbulence. Untiring Support and Assistance: SIA provided support and assistance to passengers and crew members who were affected by the turbulence. Immediately offer Compensation: SIA offered monetary compensation to some passengers who were affected by the turbulence. It's worth noting that SIA has also apologised for the incident and has promised to take care of the passengers and crew members who were affected. In terms of dealing with natural disasters, airlines typically have emergency procedures in place to respond to unexpected events such as turbulence. These procedures may include emergency landings, evacuation procedures, and provision of medical assistance. Airlines may also offer support and assistance to passengers and crew members who are affected by natural disasters.

[@jessyblue863]

The rules to be strapped on were always there for all kinds of flights, but due to "customer is always right" customer wants freedom and choices. This is what they chose. So be it.

[@xianlonglee-ty6qe]

SIA breached safety protocols, which resulted in unnecessary injuries. Injured passengers must sue SIA for tort and demand damages. This is not completely the result of force majeure. This is a multi million dollar lawsuit.

[@limmark2911]

@xiaolonglee-ty6qe, just like how your mum breached bed protocols by not swallowing and have you?

[@thangappanprasath1131]

Air turbulence is unavoided due to nature . But can they come up with something to solve this issue. People need to use toilet and cannot expect to sit down with seat belt on for long journey flight.

[@teyhoonboon5853]

It seems that the incident of turbulence is unavoidable.

[@godsamazinggrace5331]

2024 sia then realized that meals and hot beverages should not be served during a turbulence!!

[@jerwinvergara3560]

This is an aircraft. You cannot expect an aircraft to be stable and stationary throughout the whole flight. I think this a lesson for people who frequently leave their seats and just standing and taking their time just talking with someone on the other seats.

[@mattroyal363]

So what if got turbulence all the way? No meal service?

[@rotaficionado666]

Ask your mother come and serve. What a stupid question - safety is paramount. With your mindset like this, I hope you don't have / plan to have any children.

[@lbunnygordon1133]

Who cares about meals crew and passenger safety is the priority. I akreasy saw an Emiratates supervisor get injured by another crew riding over his feet with trolley..😢

[@rotaficionado666]

Your mother will come and serve. Bodoh comment sia this one

[@oppobedok3254]

Merlion mighty 🙂🙏

[@tommyrjensen]

Great "experts" to call in. The notion of clear air turbulence is completely irrelevant in this accident, which happened in the middle of very poor weather conditions.

[@puru6739]

While I will personally try avoid unlucky BOEING to reduce risk due to recent reported quality issues one after another. There is no excuse for anyone not wearing a seatbelt when seated to begin with. Pure luck.

[@lordjim3109]

Except that ''fasten your seatbelts signs'' were off when it happened.

[@gailwatson4485]

Do you know this from first hand account? The full investigation will find out for sure. Clear air turbulence is invisible on radar I suppose hence the need to wear the belt. Idk maybe the cabin crew can wear some sort of harness when serving food?? Someone will come up with a good idea!

[@SoBiased]

The insurance company is crying

[@roxxyroxxy4667]

💸💸💸💸😂

[@jiawen4980]

Hats off to the pilots.

[@shahrulamar5358]

That is why i never board any airplane until today. ✈️✈️

[@user-kt8dy7pc8n]

The ghost of flight 370 10 years ago

[@karebu2]

Does this incident have any correlation with SQ308 in june 2013? Singapore-london, turbulence and multiple injuries as well.

[@bobafett5757]

Is that Boeing plane or what ?

[@flyinghedgehog3833]

@@bobafett5757 A380

[@mindful47]

Can we have a rule that whoever needs to stand up ( for whatever reason ) needs to wear a helmet ? I mean , if sitting requires belting, standing should require protection of some form as well.

[@bobafett5757]

Good idea also wear helmet inside the toilet

[@ZetaTango83]

Wear parachute n life vest as well

[@cadrniadrctkers]

This is actually not such a bad idea - at least in some form.

[@tulutututu5613]

You can still break your neck or spinal cord wearing helmut.😂

[@sunchildtine]

bad idea. that helmet will hit somebody else, causing another injury.

[@natarajanbaradwaj3560]

This Singapore Poly personnel's response is one of the most superficial responses with hardly any substance. No technical details of measures to be taken hereon to convince listeners that future travels would provide greater safety and therefore peace of mind.

[@vincecarlo]

CNA is PROPAGANDA 🐂 💩 Channel They Even Got a PR Company n Called them EXPERTS DAMN Joke

[@lbunnygordon1133]

Wasnt it same model of airplane that vanished from Malaysia...terrible..

[@lbunnygordon1133]

Veey sad but level headed pilots and crew stopped worse....

[@mssv19123]

Failure of SOP or system....why it didn't avoid....

[@petemorbius3936]

it was said that, there was no prior warning. is it pilot issue?

[@muhammadrauf2600]

No dumb dumb

[@user-me2ev5gk9f]

Perhaps the entire airline industry can look at using air tight pots n cups for serving hot drinks

[@kitlee4486]

Is the pilot not aware of the red zone warning? He should have checked the weather chart? Clear sky turbulence are not serious.

[@user-yb1wt2mq8c]

"Clear sky turbulence are not serious." Maybe go tell that to all those who got injured and the families of that person who died. Did you even watched the video? Go learn about clear air turbulence [CAT] before you comment more. At the moment we can't be 100% sure its's due to CAT but it's the most likely cause. 1 of the pre-flight briefing item IS looking through and talking about the weather forecast on route. Pilots will monitor the weather radar onboard as well. The radar works by reflecting signals off moisture in the clouds. If there are no moisture of too little of it, the radar won't show anything. CAT cannot be detected by moisture alone. At the moment there are no technology to detect CAT. It's also quite unpredictable. Last but not least, pilots are humans as well and would prefer an uneventful flight over flying into known turbulence since it would cause more work to be done and stress. Pilots wants to get home safe as well.

[@muhammadrauf2600]

Are you a special kind of stupid?

[@vincecarlo]

@@user-yb1wt2mq8c Thunder cells in the Area yet Meal Service Enuff said

[@baoling2936]

我们出国也要开心也要安全也不要拥挤怎么说机场快速给人进去在马来西亚关卡好用机器比较快我们不要管用不用护照这个对我们没有什么意思新加坡不用护照别的国家也要用啊对我们有什么意思😮

[@damienspectre4231]

160 passengers suffered no injuries (kept their seat belts on) over 40 passengers suffered multiple injuries (took off their seat belts)

[@bobafett5757]

Maybe the 40s were queing for toilet break ?

[@stephanielarissaannepang9684]

Why 40 passengers took off their seatbelt... Did they know that they were travel in the air... Seatbelt it's to protect themselves...a lot of passengers did not see the importance of wearing their seatbelt this is to protect themselves... It's so awesome the the rest of the passengers wearing their seatbelt that Turbulence was badly hit... Airline all around the world should implement the rules to all the passengers to wear their seatbelt on all the times unless they go to toilet... This is very important... seatbelt it's to protect the passengers to board the aircraft... Yes Airline should ban the passengers to bring the baggage to the aircraft... As you can see those passengers was badly injured...

[@bobafett5757]

@@stephanielarissaannepang9684 Then wear to put the baggage ?

[@gamearena9519]

I am sure this is also a boeing related issue.

[@user-yb1wt2mq8c]

Right.... ONLY Boeing gets affected by weather and turbulence. Airbus and other brands have some buttons to turn off the weather/turbulence during flight, aye? I need to go find me that button/switch. Be sure to wait for the investigation report and read it when it comes out.

[@gamearena9519]

@@user-yb1wt2mq8cthis never happend to any other plan. And why should the plan have such a strong reaction to the weather? If the weather was so unstable in that point, why the airplan sensores didnt detect it? the investigation made by the american services is biased.

[@djibicisse]

Like your brain

[@melbournechugging2999]

On its way to singars but went to Bangers 😂

[@roxxyroxxy4667]

still great 🛬

[@puterimorin]

😮😮😮

[@joelchoo4412]

A “more cautious approach” still so many injured 🙄🙄

[@jonathanchia9167]

those that do not have their seatbelts on are the ones who got injured.

[@joelchoo4412]

@@jonathanchia9167 a few I believe that but so many were injured maybe the seatbelt signs came too late

[@MB-gl7wi]

Bangcock what a great name for this place.

[@ninak.9491]

Bangkok

[@bobafett5757]

*Can CNA investigate to find out how many times passengers got thrown up and down during the turbulence cos this very important factors to identify the main course*

[@bobafett5757]

@@bellascritto Dont care poor dessert or not still must find out number of times up and down whenabout so can study the accident

[@jessicaregina1956]

The question is what are you doing here

[@Alphastar96]

Ortho patient what taking time to diagnose? Stop lying bro

[@FlytheFlight]

the flight route of SQ321/SIA321: kzbin.info/www/bejne/Z4qlnHyHaainqck

[@user-fj3qy1xl8c]

It’s pronounced sa-mit-ti-vej

[@jessicaregina1956]

Oh u meant they actually served hot beverages during turbulence? 😂 Miss, i know the plane is shaking and all but i could really do with a hot coffee. Sugar no cream 😂

[@user-me2ev5gk9f]

U obviously din read or listened to the reports including that of passengers on this flight. It happened very suddenly with no warning at all. Its not that there was warning n the cabin crew continued to serve hot drinks. I have been on many sia flights where it was announced that hot beverages service would be suspended due to expected up coming turbulence. What singapore airlines is saying that they will now totally not provide meal service when the seat belt sign in on.

[@bellascritto]

@jessicaregina1956 tell me you’ve never flown on an actual SQ flight without telling me

[@grant9301]

Just think about it for a minute.... You wear a seatbelt in a car all the time so why wouldn't you bother to wear one when your sitting in a aircraft traveling 6 to 7 times faster than your car! It's not rocket science! but close to it if you get thrown around that much! 🤮

[@bobafett5757]

*Its advisable to transfer these patients to a better equiped and specialise hospitals maybe in SG or MY to treat this traumatic injured patients since this Thai hospital claim has no experience in treating turbulence injured patients*

[@bellascritto]

You understand that perhaps it’s not the best idea to move them when they already have spinal injuries?

[@thaitvfan5605]

Malaysian again ...

[@thaitvfan5605]

You are meaning....malaysian or malaysian airlines has experiece in turbulence injured a lot ,right 😮 ...so dangerous this airlines no doubt why mh370 are still lose 😂

[@ChaWaChi]

Why do you think Singapore or Malaysia have more experts in air turbulence injury treatment than Thailand?

[@VidurangaEdirisinghe]

Lol. 😂 Jeez. it’s ridiculous how ppl who know neither medicine nor aeronautics advising the experts. This is what happens when every idiot gets an opportunity to give their opinions no matter how stupid they are. 😂😂

[@user-kt6ps4oh5q]

เหตุการณ์เกิดขึ้นมีเวลาเตรียมความพร้อมอย่างเร่งด่วนเราคนไทยก็ยินดีช่วยเหลืออย่างเต็มที่อย่างสุดความสามารถและก็มั่นใจว่าการแพทย์ไทยจะเอาใจใส่ผู้บาดเจ็บเป็นอย่างดี

[@GerardoJrCandelaria]

The Rarest plane turbulence… 👇 SINGAPORE AIRLINES STAR ALLIANCE LIVERY?!

[@rosliembi8103]

NO ONE can escape Act of God...That's the fact.

[@muhammadrauf2600]

I used to believe in god. As i get older , i believe theres no god.

[@MomotarosSWORD]

Malaysia Airlines MH370 is also a Boeing 777. Boeing is guilty of serious safety violation in their manufacturing. Engineers from Boeing are coming forward to tell the world about their safety violation manufacturing practice. If your flight is a Boeing, cancel flight immediately. It's ok to lose money and even your job.

[@dreamthedream8929]

You have no idea what you are talking about

[@MomotarosSWORD]

@@dreamthedream8929 Just google search Boeing whistleblower.

[@jimw8615]

It’s a day flight. Pilots can see weather with their naked eyes. Except Clear Air Turbulence

[@neilrobi]

Not if you're in cloud

[@jimw8615]

@@neilrobir u blind? Or dumb?

[@CristianoFamousYT]

Bruh

[@jessicaregina1956]

Which kind of Special passenger can eat or drink during turbulence 😂