'Square' Credit Card Processor May Sink Small Business

[@Fernando-tl6ds]

SQUARE IS THE WORST!! THEY WILL HOLD YOUR MONEY FOR NO REASON...HORRIBLE, THEY DESERVE TO BE IN JAIL

[@FlynnsPaintingCompany]

For real

[@MultiStateFirearmsTraining]

Wow! My square is being delivered tomorrow! Looks like I saw this just in time!

[@PowerTrip1r2]

Total lies, square doesnt care they steal your money

[@rickyoder9604]

He's processing large amounts of money. A single transaction for him is a few hundred or more. I'm not a Square meatrider. I'm hesitant to use them. However, my business does not process NEARLY that much. I feel like it was just too much money and it flagged his account. If you're gonna process multiple thousands of dollars, you're better off finding a different company. Otherwise, best thing you can do with Square is have daily deposits set up. That way, if they put a hold on your account, they don't keep too much of your hard earned money. Once money is in your bank account there isn't anything they can do unless you lose a chargeback dispute.

[@seifubegashaw245]

i am still waiting on my money

[@sunrisesunset7]

I was GOING to buy Squares $2K POS and use their service but WAY to many stories all over reddit about them being shady. Thanks for this story

[@alexpatino44]

There doing it to everyone

[@Wall2000x]

Charge backs are huge and scary. You have to talk to a "supervisor" at Square and they usually let you know in real time it is an issue. Checks are just as bad. CASH is still king. Until there is Federal protection for the seller, a lot of people will just complain to their credit card companies to get their money back, whatever reason. A 5 year and/or $500,000 fine would stop charge backs in their tracks.

[@randomrazr]

what about Debit? same deal?

[@MrMawnster]

They're still trash. Don't use square.

[@libertyforamericanow]

Iv been using square for 8 years. Just had a problem with it saying error connection problem. I had 5g and could watch youtube videos though. I wasnt able to get paid. Im done. Im gonna go to cash only business

[@yungleary]

Wish I watched this video before yesterday happened to me… looks like 5 years later nothing has changed.

[@johnneedham375]

Square just told me they didn't have to give me a explanation for why they are holding my funds.🤣🤣🤣

[@cssbureauofamerica3242]

Wow

[@peterp448]

is this still an issue ?

[@WingChunGungFu]

Very much so. I worked for a call center that Intuit outsourced their customer service to for Quickbooks Online - so many angry calls about Intuit holding $80k for the past 9 months, etc. square saying these “holds are rare” is 100% bullshit. It happens to too many people. They claim it’s to filter out drug trafficking and money laundering... but if anyone is being shady with money it’s them in my opinion.

[@WingChunGungFu]

@@joelw2413 Sorry my friend, but you’re wrong. Intuit owns square and square is used with Intuit’s products - so they are square. Otherwise we wouldn’t have been getting those hundreds of calls from angry customers about square.

[@illaneecorona]

@@WingChunGungFu So youre both off a bit.. but mostly you. Lol. Square is integrated with Intuit in many legal ways (like TurboTax etc) *but Square is not outright OWNED by Intuit. Depending on the product, it would 100% make sense on why you would receive calls from Square customers though. Yet Square, as of Dec 2020, is NOT an actual subsidiary of Intuit. (Unless you have some HUGE-HUGE, groundbreaking, upcoming January 2021 news, you overheard early lol.) Intuit owns QuickBooks, Credit Karma etc. Meanwhile, Square just bought Credit Karma's *Tax sector. So they work very closely, closing many deals to convenience the other but they are legally 2 entities not owned by the other- as of yet.

[@illaneecorona]

​@@WingChunGungFu Also many ignorant customers might ASSUME the ownership due to the intergrations (without simple research) and just need a company to yell at.. so theyll pick the one they assume is involved even for products that dont concern that company lol.

[@WingChunGungFu]

@@illaneecorona I haven’t been there in 3 years, but none of this matters. What matters is square is garbage. Don’t use them. I could really care less if square isn’t owned by Intuit anymore today. Back when I was with them, they were. That’s where it started. Cheers 🍻

[@shujayethossain6554]

Why my Square account got deactivated?? Square sent me an email saying that I violated section 35 payment terms and therefore they deactivated my account. I only charged around $8k within. 3/4 days(each time $700-$3500)

[@henrygarcia7761]

I have square and they don’t report To the credit bureau and any loans you get so you can get credit for that either and build your payment history for better funding for your business.

[@PowerTrip1r2]

Screw square

[@RiNiSM]

What if i only make about $100-200 per week with Square.. Would they make a big deal out of it too?

[@lmagge9236]

Yep...I never got my deposit back.. Square kept it .... I did dispute.

[@Iknowaguyds]

All those charges were over the course of a couple of weeks he's a moron he should have been checking his account if your money is not in your account within 2 days I would have stopped using their service. You should have been on top of his money he should have been on top of this accounts as a small business owner everyday you should be checking that 80% of the blame falls on him

[@kristopherhasenbuhler5393]

SQUARE IS HOLDING 7000 FROM ME. MY FAMILY NEEDS THIS MINEY NOW!!!

[@PRIMETIMEBUFFS]

What happened?

[@busywl69]

yikes. was about to go with square. so what's a good company then? I had someone tap my card to their galaxy phone to pay for some auto work. what is that?

[@zachfisher5241]

SpotOn they're great! and better rates.

[@keahi8081]

PayPal Here

[@theophilusmensah5251]

8

[@jorgebernal8631]

They’re the worst, it happened to me a month ago, it was a bitter experience. I ended up losing $9,000 and a valuable customer. They’re a scam company, pretty much what they like to do is once you collect the money through their credit card processor at first is hold the funds, the next thing is send a (suspicious activity) alert email, after they ask for some information, the very next day your account gets permanently deactivated and they hold the funds for 90 days, in some cases some people still waiting after a year ago and some simply don’t get nothing back, and don’t even bother yourself calling customer service, because they don’t have any!!. What I did was to flood their Twitter account with complaints till they finally made a reimbursement back to my customer. I ended up losing the customer because of their very bad practice. I WILL NEVER, EVER WILL RECOMMEND OR DO ANY BUSINESS WITH THEM and I believe they also own cash app!

[@anaderdimension]

Helcim.com they have best reviews everywhere and they are transparent. Great customer service too

[@Thefunkeemonkee]

Thanks for Letting me Know! Any other escrow/money processor that you would recommend?

[@davidperry4013]

Jorge Horna I recommend PayPal

[@thetruthalwaysscary]

@@davidperry4013 PayPal...lol.....is much worse. Also paypal in the process of changing even more downward and that looks pretty bad.They do hold money for new customers and now they want only weekly payout even for the old ones. The buyers can always charge back and good luck arguing against it.

[@jesuschrist1501]

just go to your nearest big name banks and create a personal merchant account, this is what these online company all use for their cc fee's, you just cut the middle man.

[@G1FREAKZ]

well i guess i wont get square

[@ferrari888889]

Wow sqaure comes at a huge risk. Low process fee’s ckmpared to main stream usage

[@Thefunkeemonkee]

They do not hold your money. They are investing your money... fee’s are just the cover up, think about it!

[@sohighlife1]

So how do I get my money

[@jmmorgenstern7005]

One rule let me tell you you need always to credit card processors square and PayPal and in some cases very really a third one if you have square you want to have PayPal as a backup and these days it's PayPal zettel or its PayPal virtual terminal so that's the story Andy might also want to talk to your bank about getting you a credit card machine from your bank even though the monthly feet and even though they're this transaction fees

[@magictrick8833]

Square is great but unfortunately they are money hungry and greedy. Thankful other companies are competing with there tech.

[@Chchchchchivo]

It’s important to note well not important enough for KZbin.

[@moemoney4450]

Dude I just watch your video did you fix that problem did you get your money back are you still using square

[@kimberlyneal4555]

Bankrupted my business of 20+ years

[@suppaman12]

Kimberly Neal do tell me...

[@kimberlyneal4555]

@@suppaman12 2013 is when my world crumbled. Square worked great for about a year. I had a large group of clients in Mexico and an email came in with the PENDING Transactions. Email after email they said they would return in 30, then 90, then 180 days. By then, damage was done. I maxed out all my credit cards, borrowed from family/friends but it was too much. I had to admit myself for a nervous breakdown after Ohio Attorney General Mike DeWine filed theft charges on behalf of clients whose money was wrapped up. I tried for years to get anyone to listen but no-one believed it "how could they do that, your lying" "you stole our money" I had one attack my parenting and started my daughter should be taken away. It was a horrible time in my life. Went to court, took a plea because I was too scared that the jury wouldn't believe it. FIVE YEARS STATE WOMEN'S PRISON, suspended because I had no route of record. Probation for five, daily call in, meetings every month with court, pay restitution of almost $30k. Can't even get hired at a dollar store with a felony. I work in the side to make money, also attending college so in a way this horrible time in my life has made me grow. One thing I regret more than anything is not telling the clients upfront. I had been in business for over 20+ years and had other agents all over the Midwest calling for my help, why would I do anything to jeopardize that? I truly believed they would return the money so I unfortunately didn't tell the clients. Even my attorney said he wouldn't have either...It's just so unbelievable because SQUARE had ads every where. If selling small ticket items like homemade soaps or cakes its probably fine. My business was high ticket travel packages and it just killed me.

[@suppaman12]

Kimberly Neal wow...

[@kimberlyneal4555]

@@suppaman12 It's the worst nightmare. But I'm on the other side now and doing alright, finally. I am just waiting until they are brought down, Mr Dorsey as well. Worse than Madoff, SQUARE steals everyday people with little means, at least Madoff went for the millionaires.

[@Openminded4life]

@@kimberlyneal4555 In regards to the "returns" part of Square, don't you make people sign a no return form? I have a side business and make people sign an authorization form allowing me to process a 1x payment with no returns accepted. It has been fine since then but I wouldnt like to take chances. I might do PayPal business or something but still using the customer authorization form.

[@baundsoundlevis4132]

Thats clint stevens, thats quality

[@michaeldragunov7512]

Run from square , don’t sign up

[@chowder8802]

Square is awesome

[@lnixon236]

Sue but file for an immediate ex parte motion

[@daysrays3987]

Ex parte motion?

[@rweezy6246]

@@daysrays3987 it means 1 sided. It's an old latin legal term.

[@rweezy6246]

@@daysrays3987 Sorry I just saw how old this comment was. Thought I was reading something new lol.

[@daysrays3987]

@@rweezy6246 lol

[@NaughtyGoatFarm]

Worst problem with Square is their terrible compatibility between Android devices and the chip and tap reader.only 2 out of 5 devices I have will work with square hardware. It's ridiculous. Never had this problem with PayPal here hardware.

[@Krayo87]

Bc talking to the news will aware other small businesses

[@gadgetsage]

Nice try shill working for PayPal, PayPal has even more complaints

[@NaughtyGoatFarm]

@@gadgetsage hahaha are you serious? I have my own KZbin channel!

[@gadgetsage]

@@NaughtyGoatFarm that me and 99.999% of everyone has never heard of. Big whoop. I have a red pencil box.

[@stephanieg8545]

Bought square before researching which was probably not smart. I’m only planning on using it at pop up booths a couple times a month and otherwise using PayPal so hopefully things go well🙏🏻

[@brainwashingdetergent4322]

Hi! How’s that working for you? I just set up a Square account and will be setting up a pop up food tent next week! We’ll be expecting 10k visitors a day for five days!

[@stephanieg8545]

@@brainwashingdetergent4322 it’s working fine so far. I also have my online orders being processed through square and haven’t had any issues as of yet. But I don’t have nearly that many customers! Where are you setting up to get that many people? Good luck to you!

[@brainwashingdetergent4322]

@@stephanieg8545 thanks for the quick response! I’ll be setting up at the county fairgrounds for the annual county fair. I’ll be one of 20 food vendors, ten of which are food, the other ten junk food. I’ll be selling burgers. I’ve been told by the fairgrounds association that projections are 8k to 10k per day! I’ll also be setting up every Friday for 12 weeks in our little downtown area for our “summer nights” event. Same thing as a food vendor! I’m hoping to do well for a few years and then make it to the state fair here in ND and MT. Good luck to you in your adventures too! Thanks again!

[@stephanieg8545]

@@brainwashingdetergent4322 thank you! I sell freshly baked goods for same day local delivery to doorsteps with the occasional pop up. Good luck at the fair! Hope the weather is nice to you! The heat here in Kansas is getting scorching!

[@vxgaswxrld]

Update? How is it working, I’m about to sign up for my first vending!

[@janistiltins8558]

good to know, thank you

[@thedisappointed2530]

TAKING SQUARE TO COURT! Same issue! Small town Tile Contractor being drowned by a billion dollar business! Holding thousands of my dollars in 2023! Rejects my calls and doesn’t offer phone support for my cell but gladly took the call from an unassociated line! I have provided STATE ID , BANK STATEMENTS, THOROUGH DESCRIPTIONS of what I do! Still not enough. I was banned literally ONE DAY after my FIRST transaction with square. Issuing a refund will refund the client yes. But the money for that refund will come from your personal account! Whether you received the funds they’re holding or not! I am being deducted -$5000 from my checking account. $5000 that i worked hard for but never received because of Square! They are now saying my money will be held for 90 days!! Essentially presenting that the 90 day hold is a better option than going into debt! Square gladly TOOK my funds without checking if they were “fraudulent” but has trouble releasing these funds after the fact. This has to be unlawful!!! How will make payroll? How do i explain this to my clients??? Do yourselves a favor and go direct to your bank and they will provide you with a FREE card reader and boycott Square! Complain to BBB. They need to be shut down! They are the ones who are fraudulent! NOT US

[@michaelcook9920]

Something doesn’t make sense they take their percentage out which is 2.75 which is $2.75 on every hundred dollars and then they put the remaining balance into your bank account and then there’s no charge after that something doesn’t make sense it just sounds like they’re not paying the contractor which is messed up but I wouldn’t have used it after two pending charges like that fuck that I think that’s just poor management skills for the owner you stop useing it when you’re not getting your money after even the first time and Just take check or cash

[@sighope3317]

These square folks are masters at the bait and switch. They suck you in then rip you off. That is their MO Not nice people at all.

[@jayy2949]

Okay I'm in full agreement I am a small business owner at the largest open air artisan market in the country starting April 1st every spring or whatever Saturday is the beginning one of April The artisan market called Saturday market opens at 10:00 a.m. the vendors have to get there by 8:00 and we set up our pop-ups and tables and chairs and all of our inventory and we have management mapping out where we are and taking care of our online presence with Instagram and their social media sites promoting us it's a really good gig and then after the first Saturday in November we stopped until what was this year's November 19th so like the second or third week of November and then we do Saturday and Sunday but instead of 6 hours it's 8 hours open and indoors at the event center at the fairgrounds and it's called Holiday market and we have to pay a bigger fee for rental space because we have a roof over our heads and heating and outlets for electricity but we annually pay a $50 fee for Saturday market like I'm just a 4x4 space so I pay $8 every Saturday and 10% of my sales total to the managers and the only other sizes for Saturday market are 8x8 which is a $15 rental every Saturday plus 10% the same but Holiday market which is every Saturday and Sunday starting November 19th until December 24th it's supposed to be Saturday and Sunday but for Black Friday we're open to make a three-day weekend and then Christmas falling on Sunday we were open to Friday previous blah blah blah I'm new this is my first year so it was going to be $300 rental for every day of the Holiday market but I put in 2 hours of volunteer time and they took off 40 bucks so it was $260 and no percentage of total sales but again I'm in a 4x4 space which is the cheapest and my whole point is I quickly got the little square swiper for my phone and then I started using it and sent away for the basic card and I didn't even ever see that I had a PIN number with it I just always ran the card as credit when I was buying stuff with it but after I swiped every customer's purchase in the transactions part of the app it would show what time and how much like let's say $65 at 3:15 p.m. and within 30 to 45 minutes at the absolute most then I could go into the fourth option and click on balance and that transaction would show up in my balance but normally it would take about 20 minutes and then immediately show up and be available with the 2.75% for every swipe including 10 cents as well and if you have to enter it manually it's like 3.7% and 10 cents for every sale and I never saw anything saying pending in the April to December 24th time this year that I've been using it in fact square declines one of my online purchases that I was trying to make because it was with a company in Singapore and they emailed me immediately and said we do not do business with the country of Singapore because of high scamming and I ended up finding the very silly crocodile socks on eBay for half the price anyways so they saved me money and a possible scam and if I ever saw a pending or didn't see my transaction that went through transfer onto the balance section in I would give it 2 hours I say for charges not to show up before I would call customer service and take cash or Venmo the managers where I work have a credit card machine but it's kind of a hassle to get to their booth for the customer and they charge 5% of every sale but that's still an option for me and that's what I would do if I didn't see the transfer show up onto my balance within a maximum of 2 hours I don't play with money like that if I saw multiple pending charges and 24 hours went by I would be on the phone with customer service as well as online with customer service and not using the card swiper or square as a form of payment and I would probably try to empty my account with paying bills that are critical with the card or anything that I would buy with cash or my community credit Union card I would use my square card for in that instance to drain my own account if that ever happened to prevent my money from going away but I think it all depends on how much trust you have and how much you're on top of your money like you said and how you came up you know it's one thing to come from the grind of working your business it's another thing to come from the struggle to get to the point where you can get on your grind you know? It's a inner tribal saying " I'm not coming from the grind, I'm coming from the struggle." when talking about work ethic and things like that. I am now very much more weary of square because I can't use the square card at some convenience stores because they won't give me the option to run it as credit and they want me to run it as debit and I never set up a pin so I right before watching this video set up a pin and now I don't know if they're going to send me a new debit card because they said your cards in the mail but I don't know if it was an old notification I'm right about to check is it two separate cards when you run this credit and when you run his debit? Autocorrect is killing me I hope that you can understand what I'm saying and I had no idea you could take out loans with square I mean my credit score is like 567 because of one unpaid medical bill and one unpaid cable bill and I was told the student loans don't affect your credit score but let this be a lesson to all yes yes 5 years of college student loans affects your freaking credit score I've never had a true credit card or taking out a loan I tried to get an Ulta beauty store credit card that you can only use in the store and they laughed when they saw my credit score not in the mean way just like a oh you were right no so yeah

[@ExpatTraderFX]

use your bank people

[@AllAmericanGuy01]

How can I collect payments from customers using my own bank??

[@RTheater]

A lot of banks do it, but honestly there are a lot better rates than square or the bank out there.

[@billjux]

When you open a business account at bank. It's called a merchant account. Way better

[@MikePowlas]

That is why I love using PayPal. It has never given me any problem at all. I always have my money the same day.

[@gadgetsage]

Yup

[@earlwoodland1873]

Actually I stop using paypal of the same problem.

[@beaniril8870]

You guys need TIN

[@DoctorSpicy]

Because talking to the news will help your problems.

[@jakesontiano]

CANTDOANYTHINGABOUTIT are you stupid are is you dumb.

[@gadgetsage]

Because talking to news will alert other businesses so square can go out of business

[@Raul54057]

#alavergasquere