133. From Good to Great: How Supercommunicators Unlock the Secrets to Connection with Charles Duhigg

[@ReflectionOcean]

00:13:19 Listen actively by using the technique of looping for understanding. 00:15:37 Prepare deep questions that focus on values, beliefs, and experiences to foster meaningful conversations. 00:17:49 Recognize the importance of control in different contexts. 00:18:23 Practice giving junior team members a voice in meetings. 00:19:03 Emphasize conversational equity in hybrid communication settings. 00:19:49 Recognize and adapt to different types of conversations: practical, emotional, and social. 00:21:01 Understand the nuances of online communication channels. 00:22:42 Take a moment to consider the mode of conversation before communicating. 00:23:29 Slow down your communication to enhance understanding. 00:23:35 Control the boundaries of a conflict to prevent it from escalating into unrelated issues. 00:25:24 Practice paraphrasing to validate the other person's words and demonstrate active listening. 00:25:34 Embed information in stories to make it more memorable. 00:25:50 Focus on the middle of your stories to engage listeners effectively. 00:29:40 Ask questions that invite more information and show genuine interest in understanding the other person. 00:30:40 Ask questions to show interest and deepen relationships. 00:32:55 Display vulnerability to make others feel comfortable around you. 00:33:00 Take a moment to control yourself, the environment, and the boundaries of the conflict during disagreements. 00:33:36 Listen actively, recognize emotional cues, and adapt the conversation accordingly. 00:34:48 Share your unique perspectives and experiences to make conversations more engaging. 00:37:55 Understand the differences in conflict resolution between personal and professional settings, considering power dynamics and appropriateness.

[@sabashahirdavarpanah2790]

M

[@murthigowda471]

Huu bro you spend lot of time to write this.. Appreciated

[@hassanalroz9881]

I really appreciate your Job

[@Noms_Buli_Lelo]

Thank you for your time and thinking about us. 🌻

[@Bhaktjivanpath]

I appreciate your efforts

[@HienLe-yp4zz]

We need more conversations like this . Excellent !

[@junemarie1821]

This was fantastic! Thank You so much. Such clarity and so much PRACTICAL information.

[@JUDALIONNN]

Didn't know GBS launched a podcast. This is great. GBS should promote this series.

[@stanfordgsb]

We're glad you like it. We have a few podcasts! Think Fast Talk Smart has more than 130 episodes and our newest show, If/then launched earlier this year. Check them out in our "podcasts" vertical.

[@hazelaa1061]

The communication between both speakers are so beautiful and respectful to an extend that they rarely overlap in talking with each other

[@sleepnabox]

Great listen while i was working out. Will listen to this again and take notes when i sit down later this evening.

[@darshantsdarshan1]

Wow! GSB should promote this content :) Superb and such a critical podcast #2024

[@k.t8174]

Mad looks an amazing person. His attitude when he listens, he is performing all practices he learned in his podcast.

[@rmschindler144]

agreed!

[@Pwr2b1]

Nice collaborative discussion filled with caring connection. Well done! Thank you.

[@aja363]

It is so satisfying to watch & listen to master communicators - topnotch articulation! Thank you, Matt & Charles!🎉

[@PhilippBenz]

A very powerful conversation. Tell me more...

[@ecofriend93]

The middle arc is the most important is coz that's where the most learning can happen. People have similar struggles so the beginning and the end are things people are familiar to them. What different people do in the middle from beginning to end is what makes the difference.

[@williamscollegecss]

This incorporates some basic NLP Learning modality and criteria training. I love your work, Charles, and just bought this book.

[@jenniferenglish4472]

Loved listening to this talk❣️ Thank you‼️

[@StefDelbecque]

I listened to the podcast, and loved it so much that I came here for the video. Thank you for sharing these amazing pieces of advices.

[@luissuarez5845]

This is great! Finally I can see you Matt bravo 👍🏽👍🏽

[@СветланаЧернышова-й8щ]

Thanks very much ❤ I learn English and communication skills 😊 of this good information content! Developmental 😇🍀

[@TheWood1965]

I think this captures one of the ideas, I like me best when I am with you

[@RanmaSyaoranSaotome]

There's a great book on deep conversations called 'Small Talk Small Ideas: Fifty Ways to Have a Deep Conversation'.

[@FeliciaStepanpodcast]

It's fascinating how much the way we communicate affects the message itself. This reinforces the importance of not only being a good listener, but also consciously choosing the right channel, based on the kind of conversation we want to have. This video sparked a lot of thought. I'm curious - what are some subtle cues and habits that help us become a better listeners? I'd love to hear some tips.

[@ivkrhrnt]

Smiling

[@jaydeeppatidar5434]

I have few questions, would love to have conversation 1. When person A talks with person B, for starters it is good to exchange values and belief. However along the way you start developing biases towards next person and your mind become clouded with biases - what do we do then, how to have conversation ? ( what strategies to use then ?) 2. People often are busy in their head and when you think who smiled back at you when you smiled - would it lead to any conclusion then ?

[@flowerhouseok]

Oh my goodness I totally connected with this! I just landed a position where I field and decipher patient complaints, concerns and compliments and I think it is a Goldilocks position for me because Im able to super communicate and would love to help others tap into how to do this

[@junemarie1821]

Hello, very interesting. May I ask if you are speaking to clients in person, or are you reading their email/letter/ or survey.

[@dindiramamohanarao7344]

Wonderful conversation....

[@jacksguitarplanet]

Very helpful. Thank you for the video.

[@shrikantpawar8269]

Thank you so much sir 🙏

[@AtandraBhar]

This is a very good conversation. As an aspirent of US MBA course, how conversation helps me to be successful in the said course. Thank you.

[@narayanaraokdsss4833]

Excellent performance of experience

[@itsyaboiwaevo]

More podcast like this pleasee

[@hassanalroz9881]

It is so impressive and touching conversation, Thank you so much and I was lucky to catch this on KZbin.

[@claumj8428]

Excellent interview! You both shine!🤩

[@narayanaraokdsss4833]

Best way is learning something new hobbies

[@cuongngo215]

I think this man has smart solve with communication

[@makersfieldguide]

What's Dan Bilzerian doing at Stanford?

[@EatingMcDonald_burger]

WONDERFUL

[@yatmazelmas2917]

Amazing...

[@rmschindler144]

I’d be very interested to get any links to learn more about this idea of ‘spontaneous speaking’ which the interviewer raised

[@pierrekambeya2363]

Thanks you matt

[@miguelpazos2334]

Don't confuse language with communication. Language is a super power. Communication is universally on, all the time. You are either tuned in or tuned out. Animals communicate.

[@BenW.-lx9eq]

Animals as pets are in market share of the US more valued than Africans in Africa.

[@narayanaraokdsss4833]

Thanks for enjoying 21 century

[@rmschindler144]

“Think Fast, Talk Smart” - I wonder if the name might one day change to: “Think Slow, Speak Wisdom” :)

[@ibukunbabajide3347]

K

[@KatrinaKaily]

do you have any worksheets to practice communications? Thanks

[@couchpotato9497]

Why did the beginning sound extremely similar to Andrew Hubermanns podcast 🤨

[@narayanaraokdsss4833]

Old is gold rate today

[@dsd5705]

New Subscriber

[@kholoudgherbal2242]

Good!

[@CAPS_LOCK_0]

In my experience, most people are terrified of actually answering a question. They'll search for an oppprtunity to say anything but.

[@tharandtermountain]

That's interesting...in my experience, I ask 10-20x more questions than the people I meet, to the extent that when someone does ask me a question about myself, I am thrown off guard and can't respond as eloquently as I can ask! To add, I find it's somewhat of a cultural phenomenon because where I am from, I find folks to be much better at conversing back AND forth much moreso to where I live today. To add,

[@shrikantpawar8269]

Good morning

[@narayanaraokdsss4833]

Understand opponents

[@juhigandral7093]

Nice

[@narayanaraokdsss4833]

Exposure of journey

[@narayanaraokdsss4833]

Listening is different from understand

[@heathermc2916]

Marine Corps m.o., "Officers eat last" = senior execs speak last.

[@narayanaraokdsss4833]

Take it and cuddle

[@rmschindler144]

interesting: the conspicuous absence of the idea of God or Allah or the Infinite Light & Love of our compassionate unity . very, very interesting that this just doesn’t come up!

[@pldevries]

Don't waste your time on this vacuous conservation. A lot of empty terminology but no substance.

[@kahea2018]

Explains mob mentality

[@navdeepkumar9258]

You are getting old Mr. Abraham ❤

[@sampatel90069]

It’s alarming that these people completed grade school. I will admit that I’m not sure if this is effective communication or not.

[@William_Vest]

ROFL. - that comment is so meta I’m having a hard time unpacking it. Can you explain what you mean?

[@narayanaraokdsss4833]

Answer ir family

[@narayanaraokdsss4833]

Sir (s)understand (u) please (p) every (e)respected (r)

[@akkunya]

This guy wrote a book to learn how to talk to his wife lol 😂😂😂

[@narayanaraokdsss4833]

Increase oxygen level in immediately increase

[@narayanaraokdsss4833]

Doctor cannot cure time

[@roger_is_red]

lol he is totally clueless with regard to global warming just full of nonsense

[@narayanaraokdsss4833]

Drink some water

[@raginald7mars408]

... as a German Biologist - the strangest par DOXXX is we live in crowded dense cities so close to each other and do the opposite to insulate ourselves with huge Ear Phones talking LOUD on the Phone in the streets to make sure noli me tangere stay away from me how difficult it is to talk to a person it is this self destruction that disables all our social emotional abilities - then no relationship will ever develop and we are lonely, frigid, getting addicted to anything making it worse....