Starbucks Chair Mellody Hobson on Chipotle CEO Niccol: He's a culture carrier and beloved leader

[@loopforwhile]

I am an average consumer who used to love Starbucks when not a lot of other coffee shops were around. These days, local coffee shops are my first go to and Starbucks is the last option.

[@siewheilou399]

Going the European way? like in Italy and Vienna? Always a mom-and-pop coffee shop just around the corner?

[@lorimcquinn3966]

@@siewheilou399 While I don't live in a metro area, we have a independent coffee shop for every SB's in my area. The coffee is better as is the service and pricing.

[@tdelphia1]

Ditto...for both price and flavor reasons as well as supporting independent businesses. But now...I think it is also safe to say the proprieters of my local coffee stand do not have gargantuan carbon footprints. Niccol's private jet commute is outrageous. Who the hell at Starbucks thought that would "fly under the radar?"

[@jacksonsoundcloud]

She nominated Laxman.

[@manonamission2000]

she is stepping down as chairman

[@siewheilou399]

​@@manonamission2000 Not enough shares?

[@bigmoose143]

@@jacksonsoundcloud She is hopeless. She knew he was not a good fit, had no retail experience and the real challenge is the man who is not on the board but keeps subverting the efforts of the board, Howard Schultz

[@boban1412]

Laxkan was at Reckitt and Pepsi , how do you say he did not have retail experience. I think they did not give him enough time for a turn around.

[@bigmoose143]

@@boban1412 Both are CPG, not retail. Running retail stores is a diff ball game, neither Pepsi nor Reckitt has to worry about it

[@peteness9550]

So basically he went from a customer demographic of yoga pants soccer moms and queers to a customer demographic of yoga pants soccer moms and queers.

[@harambetidepod1451]

thank you come again

[@bigmoose143]

She is the head of the worst board EVER! She was also the one who picked the current CEO

[@cardion411]

Worst board ever? LOL you sound like a jealous person. You okay?

[@bigmoose143]

@@cardion411 She collected $500k a year working 80 hour and sat on her rear end destroying $70B in value. What’s jealousy got to do with it? The question I should be asking is are you ignorant or just plain stupid?

[@siewheilou399]

Worst board? like they are major shareholders?

[@bigmoose143]

@@cardion411 Jealous? No! Responsible? Yes! She was part of a board that destroyed $70B of value and still has a job. Try not performing for 5 months in a company and see what happens to you? A board works for shareholders, I am shareholder for 15 years. She is hopeless only there because of identity politics

[@bigmoose143]

@@siewheilou399 Board should be shareholders, why else would you give th the job of oversight of the CEO and management

[@efaxing6649]

Today, a prominent Indian executive is being ousted as Starbucks CEO. Reflecting on past interviews, it's hard not to notice the clichéd tone that often characterizes Indian executives in top global companies, including Google. The notable exception to this trend is the CEO of Microsoft.

[@AGL23]

Please expand.

[@AnalogDreams-m5j]

I strongly disagree. Indra Nooyi (Pepsi), Ajay Banga (Mastercard), Shantanu Narayen (Adobe), Leena Nair (Chanel), George Kurian (NetApp), Nikesh Arora (Palo Alto Networks), and Raj Subramaniam (FedEx) are exceptional CEOs of Indian origin, with remarkable accomplishments. Their leadership and charisma are undeniable.

[@loopforwhile]

I would say this is an exception and not the norm. Maybe Laxman and the twitter ceo

[@siewheilou399]

How did a young Indian got that position in Alphabet, and the one in Microsoft?

[@dwr1611]

Horrible move......Niccol was basically turning Chipotle into a Taco Bell......now he's going to destroy Starbucks Maybe the stock will do fine, but Niccol will damage the brand for sure...100%...mark my words

[@jenniferhickey1762]

This is the only sane comment on this video.

[@thepsychnurse4406]

She's Mrs. Star Wars, George Lucas is her husband.

[@willberry6434]

Starbucks stores are souless now. No chairs, couchs, anything. Terrible

[@malekhakim7436]

What's a lead independent director?

[@Dakid015]

I'm guessing the leader of the board of directors

[@manonamission2000]

"good guy... great humor"... good riddance... Cramer's interview was revealing

[@ChristineWaddell-dl3qy]

BAD MOVE. CHIPOTLE SUCKS

[@OhioVworld]

Best value proposition in QSR here in Chicagoland.

[@loopforwhile]

For the dollars and the fast food domain, Chipotle is the healthiest food you can eat

[@ChristineWaddell-dl3qy]

@@loopforwhile HAHAHA NO

[@DemoVideosDieCutting]

Tell me you have no confidence with Laxman, without telling me.

[@evanetter]

I love her shirt…the Starbucks Green but her own spin on it.

[@samdrake1526]

Starbucks needs to replace it's Chair as well. This new CEO will last 2 years leaving Starbucks in chaos, sliding performance.

[@reginaldlaws9057]

❤ Starbucks and Melody

[@harambetidepod1451]

do not redeem the card

[@marco_solo]

Starbucks has stuck up culture

[@moshebmoshe]

Andrew really thinks he's important but anyone that watches and listens to him knows he doesn't know a damn thing about business

[@UAL320]

Don’t worry about poor Laxman, he’ll make tens of millions despite delivering a completely failed tenure…..that buys plenty of naan.

[@axim08]

Well that sounds kinda shady…

[@christinecamley]

Mellody is brilliant - amazing. Glad the CEO is gone. Starbucks in gouging and losing a lot of business.

[@Spoodabandit]

We’re gona get MUCH cheaper coffee now! Bouta go get that $1.0 rn

[@JDTheKobe24]

consumer are now shifting. starbuck will start to lose it grip in coffee market. people are now moving to more affordable brands. im a coffee lover myself and now im moving myself out of starbucks.

[@jamesbyrne9312]

How is she a Chair, she sounds like a high school kid doing a presentation on business

[@rasat4829]

Dunkin donuts has cheaper and better coffee, Starbucks is a hype, they should also remove chai latte it is too good for Starbucks!

[@saraelmiladi9094]

starbucks needs to reinforce their consumer positioning, 'being home' message or creating this nostalgic feeling for their customers, offer healthier products, and stay away from world's politics!! get out of the boycott image. That's it, resolved. They will end up gaining the market again but never as before given they lost most of the middle east. The shift to focus on other global markets. Oh and pricing must change, inflation is not helping people affording expensive coffee. you already lost most of the upper middle class cause they instantly downgraded due to inflation

[@efaxing6649]

Exactly, Coffee is a culture...You can't have an Indian to reinforce the coffee culture....because they will add Masala to it.

[@ssuwandi3240]

Wrong. A lifestyle brand actually isn't about Culture because like you said the ex CEO's India culture isn't about a Lifestyle The reason I never get the bundled Diversity as in DEI. You nailed that point unconsciously

[@bharadwajsrinivasan4773]

Says the chai tea latte guys! talk about stealing indian tea and calling latte

[@axim08]

What a hideous thing to say.

[@teddymoon3744]

woke.

[@maltlickytexas]

Ok, MAGAt.😂