State of Texas: TxTag Troubles

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KXAN

KXAN

Күн бұрын

Matt Grant is back with an up date into our TxTag Troubles project. He found a total of 1.4 million accounts - or 60% of TxTag account holders - weren't transferred over to Harris County Toll Road Authority because they were inactive for a year prior or had a negative balance, according to TxDOT. In addition, the transition left behind millions of dollars in positive balances in customer accounts that TxDOT will be trying to return soon.

Пікірлер: 238
@RoseCityKing
@RoseCityKing 5 күн бұрын
PRIVATE companies should never be allowed to utilize government agencies to earn money such as the DMV. Could you imagine a gym blocking you from getting your license renewed for a missed payment
@chuckinhouston9952
@chuckinhouston9952 4 күн бұрын
Government should never be allowed to run anything. It screws up everything it touches.
@HedgeHermit
@HedgeHermit 3 күн бұрын
But I don’t owe the money. I didn’t drive on their tollway and I’ve never been anywhere near Dallas in 40 years. I am not working for their company for hours and hours arguing and getting hung up on day after day trying to resolve their company’s criminal bills when I never used their tollway. They refused to resolve the matter and stop it from happening again. I do not work for their company and they are not compensating me hourly for the frustration of trying to resolve the billing problem over and over again. The only way I made the bills stop is by not paying them so that that person who has stolen my license plate cannot get through the tollway now. The gate won’t open for them so they cannot run up bills on my license plate number. That’s the only way I had to stop them because Texas tag would not stop them.
@boaz4581
@boaz4581 2 күн бұрын
Toll Roads end up Fascist when they keep charging for something that has been paid for 5 times over.
@HannibalTheDragon
@HannibalTheDragon 4 күн бұрын
taxpayers being charged to drive on roads that their tax dollars have already paid for
@KylesRV
@KylesRV 4 күн бұрын
Tax dollars have not paid for the toll roads. The toll roads are paid for by tolls.
@arnoldsmith5754
@arnoldsmith5754 4 күн бұрын
@@KylesRV and keep getting charged forever
@KylesRV
@KylesRV 4 күн бұрын
@ There are still outstanding bonds that have not been paid. I don’t like toll roads either. In Houston Sam Houston, Grand Parkway, and 249 would never have been built to their current standard without toll roads.
@mrjack8849
@mrjack8849 4 күн бұрын
Honestly, I am okay with toll roads because its not paid by all tax payers. It is paid by people who actually use the road. The maintenance of the road is paid by ongoing tolls. Now, do these tolls need a continuous income of a billion dollars per year? No. And toll roads that were supposed to have tolls removed should do as planned.
@chuckinhouston9952
@chuckinhouston9952 4 күн бұрын
Toll roads were not built with taxpayer funds. Toll roads are paid for by the tolls you pay. My objection is that, once the bonds are retired, the tolls continue to be assessed to allegedly pay for maintenance, but the toll amounts are not reduced. So where does this extra money go?
@Lily-wp8ol
@Lily-wp8ol 4 күн бұрын
I despise toll roads. In addition to that at age 71 I have never used one. I live in Cen Tx. and have not been to, or through Dallas, Ft. Worth in over 20 years. And yet, last year after buying a used car, I was charged over $300.00 in "toll fees." My temporary tags were used on a vehicle similar to mine. I explained all this to the toll company. I had to jump through hoops to have it straightened out. And guess what? they have recently begun billing me AGAIN! Absolutely lunacy!!
@justman777texas2
@justman777texas2 4 күн бұрын
They did the same thing to me. I sold a car, filed it as sold with all the proper documentation, and was still getting toll bills for two years after. I called 5 times, and after repeatedly submitting the same information and documentation all 5 times, I finally got them to remove the fees from my account. It was like a clown show.
@Tootsie806
@Tootsie806 4 күн бұрын
Same with me. Evidently, the toll road readers can’t tell the difference between a zero and the alphabet letter O. Every month I call, and they say it’s corrected. Next month, same thing.
@WhiteWolfos
@WhiteWolfos 3 күн бұрын
​@@Tootsie806 get custom plates!
@HedgeHermit
@HedgeHermit 3 күн бұрын
Same here but it’s not a temporary tag. Someone has stole my license plate number and they keep using Dallas tollway and I live over 300 miles away. I spent hours and hours days and days trying to get it resolved and it happened again. I spent hours and hours and days and days of working for their company trying to resolve it and it happened again. Then I realized if I don’t pay the toll and it becomes late than the person cannot keep using the tollway because the gate won’t open for them. So the only way I could stop a criminal who stole my tags and stop receiving a bill for what they’re doing. Is to stop paying the bill. It’s been going on for three years.
@HedgeHermit
@HedgeHermit 3 күн бұрын
@@WhiteWolfos I wish I could afford custom plates
@RenzoTx
@RenzoTx 5 күн бұрын
It’s fdup that our roads have become a privatized.
@HedgeHermit
@HedgeHermit 3 күн бұрын
Voting for Trump just made it worse. They want to privatize absolutely everything. Elon just criminally took over the treasury.
@JB-mf1zc
@JB-mf1zc 4 күн бұрын
Hallelujah.🙌. That shouldn’t have even been a question for all veterans to pass with no charge !!!!
@JohnnySmithWhite-wd4ey
@JohnnySmithWhite-wd4ey 2 күн бұрын
Remember when HCTRA swore on bibles that as soon as the toll road bonds were paid off the toll booths would be ripped out.
@bobmurphy2216
@bobmurphy2216 5 күн бұрын
I worked with HCTRA as a law-enforcement officer over a period of seven years and use HCTRA roads every day. I also worked for Harris County for 15 years. They are a decent county department, and they always seem to put a big emphasis on customers, which is shocking for a government agency. The only thing I did not care for was their violation fees, which were about $33 per toll. If a person‘s card expired and they missed a few tolls, they would find themselves owing way more than just the toll amount then if they couldn’t or didn’t pay, their vehicle would become prohibited. When I worked there, they were really big on taking people to jail for operating motor vehicle on toll road when prohibited. I thought this was pretty tyrannical considering it’s a slippery slope for some people who are not as financially well off as others. I understand we have to ensure people pay their tolls to fund new roads, supposedly, but people don’t need to be put in exorbitant debt or have their liberties taken away for missing a few tolls
@cannotsay5505
@cannotsay5505 4 күн бұрын
bullshit...tolls are far too high and impose hardships on all users...
@Lobonova
@Lobonova 4 күн бұрын
Great way to punish the poor
@KylesRV
@KylesRV 4 күн бұрын
You are correct about HCTRA. They actually do a pretty good job with billing. I suspect all of the people complaining had outstanding balances prior to the billing transfer.
@trunks7410
@trunks7410 3 күн бұрын
I understand we have to ensure people pay their tolls to fund new roads, you dont seem to understand we already pay taxes to fund our roads.. if i have to pay a toll to use the roads then why do i why taxes for them
@KylesRV
@KylesRV 3 күн бұрын
@@trunks7410 The toll roads don’t receive tax dollars. They are funded by the users via tolls. You are not paying taxes for toll roads.
@seansingh4421
@seansingh4421 5 күн бұрын
They will send you a toll bill in mail even if you didn’t use a toll road. And trust me I tried my hardest to stay very clear of them.
@Brucev7
@Brucev7 4 күн бұрын
Yep. Spoke w/ APD, Detective said they hear that all of the time.
@chuckinhouston9952
@chuckinhouston9952 4 күн бұрын
I don't trust you. I don't even know you.
@Homer4prez
@Homer4prez 4 күн бұрын
Probably because your plate has been copied and is being used by others that have found away to make someone else pay.
@seansingh4421
@seansingh4421 3 күн бұрын
@@chuckinhouston9952 maybe I’m a psyop then 😂😂
@HedgeHermit
@HedgeHermit 3 күн бұрын
@@Homer4prez and unless you have proof of that they won’t do anything about it. And the only way to have proof of it is photograph or video evidence and Texas tag will not give you that evidence. They will not file that someone is criminally using another person‘s tag. They just keep billing the wrong people. They’ve done it to me for three years and I just stopped paying my bills, and I noticed that the criminal no longer uses my tag to go through the tollway. I assumed it’s because the gate won’t open for them because the bill is late and someone told me that that’s not the case but it apparently works for me. I tried getting it resolved for months and it just kept happening over and over again. I guess I’m gonna have to save up to get some personalized license plates.
@cannotsay5505
@cannotsay5505 4 күн бұрын
TOLL roads suck, all should be made freeways
@Brucev7
@Brucev7 4 күн бұрын
Many Road Beds were paid for already. Perpetual Tolling. 'Broken promise: Leaders promised to remove tolls in Harris County once roads paid for' TEXASTURF Terri Hall
@chuckinhouston9952
@chuckinhouston9952 4 күн бұрын
Nothing is free, son. Didn't your daddy tell you that?
@WhiteWolfos
@WhiteWolfos 3 күн бұрын
​@@chuckinhouston9952 it's just called FWY because it's not a tollway. Tax payer money out of your pocket or previous generations help pay for free ways yes. Technically not free but freer than toll ways
@bigal1863
@bigal1863 2 күн бұрын
The Hardy Toll road was supposed to become a freeway after tolls had fully paid for its construction. That happened about 10 years ago bur Harris county refuses to let go of this cash cow.
@Mr.T360
@Mr.T360 4 күн бұрын
Want to interview me? Im a 100% disabled vet and "owe" $3700 to the toll roads from years ago, after they claimed on their website that disabled vets with proper tags could travel those roads for free. I didn't get a bill for an entire year, then they remove that statement from their website and slap me with a massive bill for a years worth of tolls. My vehicle registration still says 2021 because they have blocked it. Mind you, these toll roads are owned by a Spanish company. How is it that I owe a foreign company and they have the authority to block me from getting a united states government document?
@lcole7501
@lcole7501 3 күн бұрын
I have DV license plate and have looked at the tolls where is free or reduced. It's ridiculous how there are different toll areas that don't give free tolls to disabled veterans.
@fishin4bogey
@fishin4bogey 5 күн бұрын
Why can't the state run under one tag. Every other state uses one system for all their toll roads. Florida has Sunpass and has had it for years. Sunpass works from Key Largo to Jacksonville to Pensacola. It's not rocket science.
@kelleymcmahan6457
@kelleymcmahan6457 4 күн бұрын
In part, because Texas is nearly 4 times the size of Florida. Also Texas in one of the dumbest moves I have ever seen allowed private toll roads and believe me they don't care what the standard of care is they do what they want.
@dwightsmith5174
@dwightsmith5174 4 күн бұрын
The "proper" ones are not being paid under the table to allow it. Pretty basic corruption.
@RandomGuy-k7m
@RandomGuy-k7m 2 күн бұрын
DONT LET PRIVATE COMPANIES RUN YOUR ROADS.
@shaft5
@shaft5 5 күн бұрын
They strive for 99% accuracy??? Yeah, well that tells you everything you need to know.
@Brucev7
@Brucev7 4 күн бұрын
Many Road Beds were paid for already. Perpetual Tolling. 'Broken promise: Leaders promised to remove tolls in Harris County once roads paid for' TEXASTURF Terri Hall
@chuckinhouston9952
@chuckinhouston9952 4 күн бұрын
“We strive for 99% accuracy.” Wow. Would you get on a plane that had a 99% probability of landing safely? Not on your life. 99% is not nearly good enough.
@DarqJestor
@DarqJestor 2 күн бұрын
Doesn't matter what accuracy you strive for. What accuracy do you achieve?
@genxskeptic5816
@genxskeptic5816 2 күн бұрын
My wife and I had to travel through Houston in June of 2016 on the way to Galveston when we were forced onto a toll road due to severe flooding. I knew we had incurred a toll, through no fault of our own, and contacted the local toll authority within two weeks. It was about $12 for traveling about 3.5 miles and the bill said it was a FINE, not a toll. 😡 Welcome to texass, Drive Friendly! Give me a break! 🙄
@stephen4763
@stephen4763 4 күн бұрын
In the beginning - We were told the toll would exist until it got paid for. Then it was for expansions and maintenance. I can see maintenance but REDUCE the fees then.
@Bretware904
@Bretware904 2 күн бұрын
Well unfortunately most of the people being hosed don't have a TV station, which as you see is required....
@bigtexas7947
@bigtexas7947 3 күн бұрын
I fought HCTRA for 6 months over charges to my disabled veteran plates, they are ignorant on the subject matter and are plain rude as hell to boot.
@Val-xi4we
@Val-xi4we 4 күн бұрын
Lets just outlaw toll roads in TX!!!
@jamespercival3111
@jamespercival3111 3 күн бұрын
Had a HCTRA tag for years and never had any problems with them. I now have a NTTA tag and have never had any problem with them. All my toll problems have been with TexTag roads not reading my tag on some of their equipment. And they did not bill timely!
@Internal_Sight
@Internal_Sight 3 күн бұрын
I see these types of news every day. Overcharged water, electricity, or toll bills. Clearly erroneous on the company end, but they refused to ratify the problem until the news gets involved. This is sickening and predatory by these companies
@MissAmazings
@MissAmazings 3 күн бұрын
I am having this kind of problem with Reliant Centerpoint electricity. They had to come out to find out why so much electricity was being used and then they said something was definitely wrong but they were sure what, needed to send more advanced technicians out. In the meantime they sent me $900 bill. And I refused to pay it. I had to dispute it with them for months, eventually they said they'd send for investigation. A company investigating themselves- not a conflict of interest at all right? Of course they determined I owed them 100% of the bill- what a shock. I still refused and they sent it to collections. Now I'm dealing with that.. these companies are so corrupt!
@jcorona0791
@jcorona0791 3 күн бұрын
Get rid of that scam, and those a holes charged me 250.00 in 2017 when they had a glitch in their software and never got my money back.😡😡😡😡
@EdwardM919
@EdwardM919 5 күн бұрын
Just remember this headache is because TX doesn't "collect" enough tax money to pay for your roads, but they tell you they want to cut property taxes too, what do you think they sale to private companies then when they can't pay for it?
@RiveraVvV-n2l
@RiveraVvV-n2l 4 күн бұрын
The problem is the corruption I live In a town that has tore the main road up so that someone's buddy gets work year after year. Roads never 2 yrs old and they rip it up and redo it
@elginxavier9990
@elginxavier9990 5 күн бұрын
Tollways in Texas is ridiculous..coz I rent cars and it’s ridiculous many times the bills won’t come and when the collections call me I barely know it ..TEXAS IS A FREE STATE AND PEOPLE SHOULD BE ALLOWED FREE ROADS NOT RIDICULOUS TOLLWAYS ..
@thebaldeagle655
@thebaldeagle655 5 күн бұрын
There are free roads available. The toll roads are just a more direct, unrestricted path therefore you want to use that instead of going through the red lights and congestion. You get what you pay for. You aren't any more entitled than anyone else.
@Brucev7
@Brucev7 4 күн бұрын
@@thebaldeagle655 No, Many Road Beds were paid for already. And, Traffic Lights on Side Roads. Perpetual Tolling. 'Broken promise: Leaders promised to remove tolls in Harris County once roads paid for' TEXASTURF Terri Hall
@Educated2Extinction
@Educated2Extinction 4 күн бұрын
Contact your state rep and demand your taxes be raised to fully fund roads in Texas.
@trevors6379
@trevors6379 4 күн бұрын
@@thebaldeagle655 The toll roads are on public property, with public access, and maintained with public money, patrolled by public police and everything else you can imagine
@trevors6379
@trevors6379 4 күн бұрын
@@Educated2Extinction There's a $25 billion surplus, they're more than fully funded, way more
@stevegriffin1535
@stevegriffin1535 4 күн бұрын
I remember way back when they build BW8 in Houston. Told the voters it would be a toll road but would become free in 10 years, around 1995. How many times has the toll increased ?
@jimanderson3644
@jimanderson3644 3 күн бұрын
Oklahoma lied too. They are corrupt and not to be abolished.
@stevens.4125
@stevens.4125 Күн бұрын
Bunch of bull. These systems should be gone already. We have paid for these new roads 15x over again. They have created high paying government & state positions of these revenue and now don't want to let it go as planned.
@jakedoza
@jakedoza 3 күн бұрын
Heh.. they're still billing me for a car that I sold 5 years ago. And they're building me for a license plate that was transposed on a different vehicle. I had a constable tell me that I might have to sue them. I don't have the time or money for that as a small business owner.
@lpg12338
@lpg12338 4 күн бұрын
Good Job KXAN! 👍
@imbalancedstatus8824
@imbalancedstatus8824 3 күн бұрын
When you make money by deliberate incompetencies, this is what you get. I avoid every toll road 🛣️
@adamosity7127
@adamosity7127 3 күн бұрын
Sounds like there is need for a TDOGE here.
@theadjuster6760
@theadjuster6760 3 күн бұрын
They make it so difficult for customers to pay their robbery. The website has issues finding invoice # and good luck trying to reset your password. Tx tag trouble is an understatement.
@MostlyHarmless86
@MostlyHarmless86 3 күн бұрын
The tolltag guy said they have 99% accuracy. That's over 1650 errors per day.
@bobdrake7611
@bobdrake7611 4 күн бұрын
There is a huge difference between striving for 99% accuracy and customer satisfaction and achieving it. We should ask; How is this measured and what are the results???
@BigBadJohn
@BigBadJohn 4 күн бұрын
It's terrible, my ex wife sold a truck she was given in our divorce. The person that bought the truck never transferred it into his name and started driving on the toll roads. It took 3-4 years to get all that mess straight and it's caused me to avoid driving on a toll road. We basically had to protest each and every time the truck was driven on a toll road.
@jimanderson3644
@jimanderson3644 3 күн бұрын
Voters need to elect leaders to abolish these toll roads. They are corrupt and a bunch of liars.
@jwoodrff
@jwoodrff 5 күн бұрын
HCTRA is as dishonest as TxTag in my experience. I'm talking about insisting on the legitimacy of false charges. They charged me for usage when I was not within 150 miles of Houston.
@BaytownMan45
@BaytownMan45 2 күн бұрын
Stop paying this illegal tax.
@truthseeker2289
@truthseeker2289 4 күн бұрын
I hardly use the tolls. "Highway robbery"! Boycott!
@boaz4581
@boaz4581 2 күн бұрын
This is what the news can do for the public exposing the truth!
@veronicabell6652
@veronicabell6652 3 күн бұрын
Their billing is straight out fraud! I just paid not only $26 for original toll but their new debt collector charged me $30 for the toll and $80 for the fees. I do not use tolls but let my friend borrow my car and he didn’t let me know he used the tolls. I also paid one they have been chasing down for my dead Fathers toll which my Dad was actually owed a credit of the same amount. I paid it as well. If I ever get another bill I am hiring a lawyer.
@HedgeHermit
@HedgeHermit 3 күн бұрын
Well, at least you actually owed a bill. I keep getting charged because somebody stole my plates and are illegally using tollways. They refuse to flag my license plate and stop charging me. It’s not even the same vehicle. Not even close. The only thing I could do is stop paying the bills so the criminal cannot get through the gate because the bill has not been paid and it’s very late. This has been going on for three years.
@darkbeer9928
@darkbeer9928 5 күн бұрын
Thanks Rick Perry for all tje toll roads you make money off of due to your intrest in those roads
@chuckinhouston9952
@chuckinhouston9952 4 күн бұрын
Your one sentence is a perfect example of the incompetence of government run schools.
@quincekreb6798
@quincekreb6798 4 күн бұрын
Texas should have enough money for their roads and other infrastructure projects!
@lpg12338
@lpg12338 4 күн бұрын
Exactly, audit the state.
@lynnlytton8244
@lynnlytton8244 3 күн бұрын
But the governor's nephew and the Railroad Commissioner's cousin NEEEEEDED to grab that money.
@Jmoneypoprocks
@Jmoneypoprocks 4 күн бұрын
Deal is a deal, let veteran's use the toll for free.
@stevegriffin1535
@stevegriffin1535 4 күн бұрын
I had a credit balance on the old system, the new system people said "too bad that account is gone". I had to start a new account with the same old windshield tag with a new payment to establish a credit balance.
@takamine014
@takamine014 5 күн бұрын
They made it seem like 100% of active accounts would be transferred and that TXTAG would be no more. I made sure to be paid up and transferred my account to the NTTA. They did NOT communicate "good standing" or anything of the such. It sounds like an illegal debt wash to me...
@rickmccune4299
@rickmccune4299 3 күн бұрын
I changed to NTTA after having issues with TXTAG. Not one issue since then. Also tags are good for Oklahoma and Colorado.
@johne3999
@johne3999 4 күн бұрын
txtag was working fine for me. I like the idea of 1 tag for the entire state. Now they are transferring all txtag customers over to hctra? I never asked for this.
@jhdz6988
@jhdz6988 Күн бұрын
I got a bill from them too even though I did not use the toll road, I should start my own toll road company and start billing them back
@danaf4666
@danaf4666 4 күн бұрын
The HC account is dumb too. You can't tell if you have a credit balance or if you owe the balance shown. You should not have to call them to tell them you have a DV plate and ask for the waived fee. What is the point of registration? The agencies should share info.
@Shnick
@Shnick 3 күн бұрын
After all that, they tell him to sign up? Haha that’s funny.
@jameswest9261
@jameswest9261 4 күн бұрын
Once again we have a case of a PUBLIC SERVANT who wants the position and paycheck, but lacks the ability to perform his duties.
@tomchidwick
@tomchidwick 4 күн бұрын
5:40 (to the gentleman in the back) Bless You!
@bumperwilliams9294
@bumperwilliams9294 4 күн бұрын
I'm pretty sure that most of the toll roads and toll bridges are owned by a foreign country or foreign enterprise within the United States
@christopherharrisintexas
@christopherharrisintexas 3 күн бұрын
Just get the KTAG. It works all over Texas and has great customer service and the billing is super simple and easy.
@quazy1328
@quazy1328 4 күн бұрын
I had HCTRA and I canceled my account because they couldn't update my payment information multiple times. I went to get a TxTag account and the site was down. Now that the site came back up and stated they went with the complete joke of the HCTRA now I don't know what tag to get.
@arnoldsmith5754
@arnoldsmith5754 4 күн бұрын
i don't use any of the toll roads around Houston it takes much longer that way but i don't want to be double taxed
@zacb7427
@zacb7427 3 күн бұрын
Just use out of state plates and your fine
@rrotwang
@rrotwang 3 күн бұрын
Great Reporter Nice Job
@Brucev7
@Brucev7 4 күн бұрын
Never Ends. Take The Toll Booths Off Paid Roads. Do Not Steal Existing Road Beds.
@darwinjina
@darwinjina 5 күн бұрын
How can it be more accurate? Or, well, is the original lack of accuracy issues only around the billing issues, or is it related to the readers/cameras on the roads?
@fk4515
@fk4515 4 күн бұрын
So how come this hasn’t come before a judge and that judge hasn’t asked the attorney appearing before the judge to explain, if they can’t then ask for the president of the corporation to appear before the judge and advise your client to bring their toothbrush. “We pride ourselves on accuracy” yea I live in Iowa, I haven’t been in Texas for 30 years why am I getting payment demands from TXTAG? If the state legislature wants to “fix” this don’t cap late fees, that will protect the guilty as well as the innocent. Make the system work, make the resolution accessible to all and provide that the agency can only suspend registrations and licenses and block renewals only with a court verdict and write it into the bill that if the agency or the court gets it wrong they face criminal charges. This wronged individual should of been able to appear before a court, state his case, show the applicable statutes and had the case dismissed dimissed with prejudice and the toll authorities given a fine of at least 10 times the balance they were chasing and the real possibility of criminal charges should they not comply with the court’s verdict.
@HedgeHermit
@HedgeHermit 3 күн бұрын
These crooks keep sending me false bills for 3 years. I live 300 miles from Dallas and I’ve never used the tollway system in Texas. At first, I tried to resolve it, but it became where I am employed by their company for hours and hours every month getting hung up on and yelled at and spending days trying to resolve this false bill and I’m not getting an hourly wage from their company to resolve their matters as an employee. You cannot force a person to work for your company to resolve your billing problems for hours and hours every month and not compensate them. So I ignore the bills and they have late fees piling up, and I just throw them in the trash. If I ever see a hit on my credit, I will sue them. They need to report someone stealing my tag if that’s the case and if it’s the case that they’re OCR on their camera system cannot read license plates, accurately they need to shut down their business. Either way it’s not my problem. I don’t owe the money and I don’t work for a company for free. They can kiss my grits
@user-ln7of9gs4s
@user-ln7of9gs4s 4 күн бұрын
I received an email stating I owed $-6.00 dollars. I don’t use the toll roads in Harris County. It didn’t say what it was for. 🤷‍♂️
@alexciocca4451
@alexciocca4451 3 күн бұрын
Toll roads are a scam period ok all trucks use toll roads these trucks carrying consumer goods and that cost is passed along to people just one of many factors that add up to higher consumer pay out . I avoid them always boycott toll roads
@imbalancedstatus8824
@imbalancedstatus8824 3 күн бұрын
If everyone avoided the Toll road, they wouldn't last one week. The road will be free again
@richards1191
@richards1191 4 күн бұрын
Yes get rid of toll roads and raise fuel tax instead. Let fuel in Texas be 4.00 a gallon to help pay for freeways!
@txag
@txag 4 күн бұрын
It's time to eliminate toll roads in Texas. Put an absolute expiration date on when the current roads should be paid off and stop tolls then. HCTRA is trash. They have zero customer service and their billing systems are beyond antiquated. The mouth piece in that video is worthless.
@propanepusher101
@propanepusher101 3 күн бұрын
I was in good standing and even talked to the guy in India and he assured me my account would be transferred, IT WAS NOT ! now I have to reapply
@azerial
@azerial 3 күн бұрын
Get a NTTA account. They are way better for customer service and they actually care.
@Eridani_Industries
@Eridani_Industries 2 күн бұрын
What's messed up is the only highway into our town is a TxTag toll road
@av8rbri473
@av8rbri473 2 күн бұрын
Striving for anything
@honey8784
@honey8784 2 күн бұрын
I drove in the fast lane by mistake once. on I35 W. Got a $17:00 bill
@kingjory28
@kingjory28 3 күн бұрын
All these companies are ripping people off! On State highway 183 in Dallas-Fort Worth it cost $30 sometimes to drive one way on the toll road. That's insane
@rodneyadamson8270
@rodneyadamson8270 4 күн бұрын
They did this to my wife over a toll from Harris county it went from $5 to $31 😮
@zacb7427
@zacb7427 3 күн бұрын
That's nothing I got 700$ in toll roads and have out of state plates
@clintharris1898
@clintharris1898 4 күн бұрын
HCTRA transactions drop off from visibility on a rolling 3 month basis. One needs to check it every month for inaccuracies. Even with DV (Disabled Veteran) plates, I found erroneous charges for a semi-truck passing through tolls(when the plates are for a SUV) in a location that this particular vehicle had never been. When presenting this information to HCTRA, there was very little communication or transparency on their part. However, after 4-6 weeks, HCTRA did refund the erroneous charges.
@carrowcobb-cu2yh
@carrowcobb-cu2yh 4 күн бұрын
Trevino fix this man's bill.
@williamstephenson6387
@williamstephenson6387 2 күн бұрын
Tax,tax,tax
@dmdmos
@dmdmos 4 күн бұрын
My account was not transferred because it had a negative balance. Meaning I had a credit
@Val-xi4we
@Val-xi4we 4 күн бұрын
76 elevated complaints with HCTRA!!! That is a blatant LIE!! I alone have had two of them!! I keep getting falsely billed and I keep getting told over and over they will take care of it. But then 3 mo later I get another letter from a collection agency. I expect my 4th letter to arrive any week now. (after being told they fixed it this time)
@RedHaloManiac95
@RedHaloManiac95 22 сағат бұрын
TxTag uses any opportunity to turn off your auto replenish just so you can pay full price for tolls and get a bill that’s 2x as much.
@amars7941
@amars7941 3 күн бұрын
I know big Mike! Hope you and family are doing well!
@susiq58
@susiq58 3 күн бұрын
It should BE FREE, FREE
@Thelegendking-yj4bm
@Thelegendking-yj4bm Күн бұрын
He looks away when he says they focus on "accuracy" and "customer service"
@colfchan
@colfchan Күн бұрын
I have a great idea how about we pay for the roads by being fiscally responsible with our tax dollars
@Tazizails1234
@Tazizails1234 5 күн бұрын
Nobody should use them.
@Brucev7
@Brucev7 4 күн бұрын
Many Road Beds were paid for already. Perpetual Tolling. 'Broken promise: Leaders promised to remove tolls in Harris County once roads paid for' TEXASTURF Terri Hall
@rickhenry7107
@rickhenry7107 3 күн бұрын
toll roads are unconstitutional ...we should not be charged to travel on our land and roads......get rid of toll roads!!!!
@1000kennedydk
@1000kennedydk 4 күн бұрын
Disabled vet. Announced as Home Builder
@darylb5564
@darylb5564 3 күн бұрын
There are states that shouldn’t even be allowed to run their own highway departments. I think we can all agree that Texas falls into this category. No state is good at everything 😂
@manuelvillafana-er8bq
@manuelvillafana-er8bq 3 күн бұрын
They need to hire both workers so this won't happen it used to be better.
@hugocisneros7094
@hugocisneros7094 5 күн бұрын
Toll roads should not exist
@Brucev7
@Brucev7 4 күн бұрын
Many Road Beds were paid for already. Perpetual Tolling. 'Broken promise: Leaders promised to remove tolls in Harris County once roads paid for' TEXASTURF Terri Hall
@mrjack8849
@mrjack8849 4 күн бұрын
Call me the minority but I don't mind new toll tags. It charged the users, not everybody in a tax. Old toll roads that were supposed to be free at some point though, should be made free.
@jagtechsystems4036
@jagtechsystems4036 4 күн бұрын
They are terrible! Our tax payer money pays for these roads.
@George-w6d
@George-w6d 3 күн бұрын
Time to call DOGE we cant have this toll roads any more
@brantleyonline
@brantleyonline 4 күн бұрын
First I’ve heard of this. Txtag never told me anything. They were awful though.
@9empress9
@9empress9 Күн бұрын
Mt father in law who is 90 was tilled 341000k he is in a retirement home and rarely drives Malfeasance fraud to the utmost took a long time to clear up toll company wrongdoing
@marcialabrahantes3369
@marcialabrahantes3369 2 күн бұрын
the "inflation adjustment" of tolls prices is your trouble, really 😉
@anderander5662
@anderander5662 4 күн бұрын
If I'm not mistaken I think a foreign country runs the toll roads in both oklahoma and texas.
@nope-87-12x
@nope-87-12x 2 күн бұрын
'free country'
@cmbmusicproductions1870
@cmbmusicproductions1870 4 күн бұрын
The north texas toll has done billing for tx tag the past few years. What a mess they were. I hope it gets better.
@Brucev7
@Brucev7 4 күн бұрын
Many Road Beds were paid for already. Perpetual Tolling. 'Broken promise: Leaders promised to remove tolls in Harris County once roads paid for' TEXASTURF Terri Hall
@Deneteus
@Deneteus 4 күн бұрын
My account has been disabled since the pandemic and I didn't owe them anything. When they upgraded their website before the migration I couldn't get in and now I can get in but my account doesn't work. I was one of the people that they double billed going both ways on the Beltway North near the Hardy Tollroad.
@divlles
@divlles 3 күн бұрын
I can't believe this is all still going on this has been going on since 2001 they've had issues with the toll roads for a good while now whether it's the Mopac Expressway the 183 Expressway any toll road that was built in Austin has had troubles since it's been built to the point where a judge had waived all of the bills and told them start over some of the companies got audited three different times and yet they're still having problems make sure wonder where is all that money been going but this is started when they even built the toll roads from the beginning this is not new news this is old news and it's a shame it's still going on
@douglasstewart518
@douglasstewart518 4 күн бұрын
IMO, all TX toll roads should honor the TXTAG and this would end all confusion.
@jburnett4096
@jburnett4096 2 күн бұрын
Our national incompetency problem rears its ugly head once again.
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