Stuck Vario Convertible Top 😢 2013 Mercedes SL550 🤔 Gold Element Autoworks Diagnosing & Analysis

A client brought over a 2013 SL550 with a stuck convertible top. It is stuck open and will not close. Have you ever experienced this problem before? What was the solution?

[@pepirebs7162]

LOVE MY SL550 2014

[@blahblahblahblah6919]

Lever up is to put the top down. Lever down is to put the top up. You're pulling the lever up but the top is already down.

[@twil831]

How on earth do You give Your SL to a Non Certified Benz Mechanic???

[@AD-uq4pz]

Check the wiring in the trunk hinge. You need to slice open the loom and you’ll see the wires cut at the bend. It’s usually the right side hinge

[@CL500MBZ]

Brend, check the little switch for the inner trunk cover. It's on the right when you open the trunk. Be careful your city may fine you for operating a Mercedes dealership in a residential zone 😂

[@goldelementautoworks]

😂😂😂😂😂😂😂😂 Thank you! I’ll look into it.

[@twil831]

Pull Up to Put the Roof Down, Push Down to Close the Roof.....OMG !!!