Surface Duo Unboxing, Setup, Comparison and Review

Surface Duo is Microsoft’s new dual screen folding phone or tablet to compete with the Galaxy Z Fold 2 and maybe one day a folding iPhone. The all new Microsoft Surface Duo phone is an incredibly solid piece of hardware, but the software leaves quite a bit to be desired. In this video I unbox the Surface Duo, setup the phone, go over the Android 10 software, compare the camera with the Samsung Note 20 Ultra, try gaming using COD mobile and more. #surfaceduo #microsoft #android
Buy Surface Duo on Amazon - amzn.to/3ik9YJC
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**Time Codes**
00:00 - Introduction
00:12 - Price
00:42 - Color
00:50 - Unboxing
01:18 - Weight
03:03 - Design overview
04:16 - Specs
05:25 - First boot up and setup
07:52 - Fingerprint setup
08:26 - Software overview
08:58 - Displays and PWM
11:01 - Android version installed
12:13 - Camera
14:06 - Camera comparison with Note 20 Ultra
16:22 - Speaker
17:20 - Asphault 9
18:20 - COD mobile
19:19 - Thoughts and Postures
20:35 - Heat
20:49 - Final thoughts
22:12 - Wallpaper
22:25 - Outro
22:45 - End
📷🎥 CAMERAS:
Sony FX9 - bhpho.to/35Ox9GB
Sigma Lens - bhpho.to/2WL4m1n
Memory Card - bhpho.to/3fETHxR
Panasonic GH5: amzn.to/2uueJJv
Leica Lens: amzn.to/2urTacz
Memory Card: amzn.to/2JudBdT
🎤 Microphone
Heil PR40 - amzn.to/2JYatZl
Focusrite 2i2 - amzn.to/2RQRuT9
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Support ZOLLOTECH on Amazon: amzn.to/2jxmglN
Music by Epidemic Sound - www.epidemicsound.com/track/h...
Outro Music: “Halos” by Yung Logos - Available in the KZbin Create Audio Library
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Wallpaper for iPhone - bit.ly/32jcies
Wallpaper on Pinterest - pin.it/BhEY41d
Wallpaper on Imgur - imgur.com/gallery/gSm9BQR
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[DISCLOSURES]
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If you watched this video and scrolled to the bottom and are reading this I would love to hear from you.
If you have any questions, give me a shout on social media & I'll try and answer all the questions you might have.
Thanks for watching and I’ll see you next time!

[@zollotech]

What do you think of Surface Duo? Microsoft's Surface Duo is some of the nicest phone hardware I have used, but the software lets it down a bit. Thanks for watching!

[@jaws10278]

Nice looking hardware,but it's disappointing to see hiccups, a crappy camera, and a crappy speaker......

[@HALWG51]

Gimmick. Way too big for a phone, and much too expensive.

[@theredhouse5142]

One thing for sure is that what separates you from other unboxers is that you do not skip the setup process. Love the good work. KEEP IT UP!!!😁👍👍

[@tonymancini9958]

I really like how you actually showed the device in action. I see the slowness and issues firsthand. Other reviewers just mentioned all of the software bugs so thanks for actually giving the viewer the ability to see them too. I love the look of the phone and I really hope they get all these bugs figured out. It is a unique phone and I applaud them for doing something different.

[@dariode70]

Really appreciate your review. A true influencer that understands what reviews are about. Disappointed about other creators using words like trash to describe the Duo and other devices without understanding the lengths companies and by extension the teams who worked years in most cases to develop and bring a product to the market. I am yet to get my unit to unbox and review on my channel and very much still exciting about the possibilities with the understanding about what Microsoft is trying to achieve especially by not saying that the Surface Duo is not a phone. Props again keep up the good work 👍🏽

[@brucegreenberg7573]

Have seen a few Duo reviews, and no surprise, yours is the most inclusive review this far, Aaron.👍🏼

[@markk637]

Your reviews are just SO good! So GOOD! As an early sub, I love watching your subscriber count grow and grow and grow! I see that 1 MILLION mark right around the corner! Your dedication and hard work yielding that fruit now, congrats sir!

[@joetech4507]

Great video man. Loving the shots and transitions.

[@frankdavis7978]

This is by far the best review of the surface duo that I've seen so far. Thank you.

[@zollotech]

Thank you. I appreciate it.

[@scottcassell3485]

One of the best reviewers out there

[@zollotech]

Thank you

[@maverick2678]

And honest

[@maestro324]

Me: playing call of duty intensely This device : “updating software go take a vacation for a week”

[@Lees-clues]

I hear the build quality on a lot of units is bad, the inners are busting out ? Is that true?

[@Alleluia-alleluia]

start to love this chanel :)) keep it up guy

[@zollotech]

Thank you

[@MaxKito2]

I wish the inner bezels weren’t so prominent on the forehead and chin 😬

[@kinocchio]

Gen 2

[@iDeviceSlash]

Thanks sir, FYI if i have any problem this awesome guy always help me. Idk how to Thankyou you enough!

[@DJDarkGift]

Very Cool Device and Top Notch Coverage Aaron. I was sold till I heard you speak about the audio. It’s a shame when they charge that much for something made so nice and they skimp on one of the most important things.

[@garyclark6747]

Great comprehensive review and overview. It would seem the dividing of thickness by two has limited the cameras and other internals. The technology may miniaturize complementing its format but cameras appear to be going the opposite direction.

[@StetsonDoggett]

What are you using for the motion graphics for the price?? Love the clean look of those!

[@zollotech]

It’s from motionvfx. Glad you like it.

[@Thex-W.I.T.C.H.-xMaster]

Its not worth $1399.00, if they came out with this at $800.00 or $900.00 you might justify the price 🤔.

[@OneOfDaKine82]

Yeah but they giving you Solitaire 😀

[@FirstTimersChannel]

Agree. This I feel is the first device Microsoft has released with old tech. I was really disappointed when I heard about the hardware they decided to go with. The dual screen is cool but really would have loved to see better hardware.

[@OneOfDaKine82]

I would just use the $1399 in Microsoft stocks then buying the Duo

[@Thex-W.I.T.C.H.-xMaster]

@@OneOfDaKine82 My Note20 Ultra is better for about the same price since I have a 512 GB one its more like 1449 🤔. Plus I have better specs...

[@WillNewcomb]

Dream on. You'll never get two decent screens for $800.

[@kamilstudios]

Very nice and comprehensive review Aaron! I think Surface Duo is very interesting but after watching some reviews including yours, the device seems not really ready and worth for it's price at this moment.

[@amunarjoh]

Great review!

[@Harshit_INTP]

He is an humble reviewer And an apple user too

[@jimmycychowski1142]

A lot of reviews on KZbin have been with not the latest software update, that was pushed out on the 5th September, it would be great if reviewers stated if they have done the updates, and that includes application updates from Google Play Store, I pre-ordered one and looking forward to receiving it Downunder, I had to import one, but I love Surface gear, and I have no doubt I'll like the Duo👍thanks for the video

[@oladeleoyelakin882]

Zollo! Many Thanks! 🙏 Your videos are cool!

[@ImagineAS]

I get none of this lag. Received mine today, so maybe the update fixed this? Only issue all day was that it froze once.

[@leonly72]

Ma sbaglio...o quando lo si tiene piegato ed appoggiato su una superficie per sfruttare le fotocamere principali, è lo schermo secondario ad essere a contatto con la superficie in questione? Secondo me si rischia di rovinarlo in fretta così, a meno che non ci sia una cover che lo tiene distanziato

[@battlecats_yamaha]

This video makes me want to buy one...👍🏾

[@ChemistryAspirants]

Nice video first time I have seen this Device

[@1iq__]

I feel like this review kinda makes me want the duo more and more for some reason. I do agree that the software isn't that good and buggy but honestly I would use it as a daily driver because I don't take pictures to film that much videos to be honest. The price is too steep expecting that the speakers are bad, the camera is bad, no nfc, and no wireless charging. But overall its alright.

[@techiescience474]

Have seen other Reviews on DUO, was waiting for ur take on this 🙌 🙏Greetings from TECHIE SCIENCE youtube channe!🙏

[@TrentonMatthews]

Glad to know it does have vision settings. I'm guessing you would turn Talkback on by pressing the volume-up and volume-down keys? Please do visit the "Accessibility" section of the device if ya can. As both a blind/visually impaired Android and iOS user, I would be quite interested in what settings in regards to vision it has (even if it doesn't apply to ya.) Keep up the great work on your channel!

[@junioredits25]

Haven’t saw the video but I know it will be a good one

[@edwardmcgee494]

Great review. I agree with your thoughts.

[@satishlalwani24]

One of your best video Sir.

[@tha1n0nly76]

Not so sure about a dual screen phone yet. Not sold on them yet, but their definitely interesting. I wonder what the battery life will be like? 🤔

[@ed3432]

Sup, Z. Great review, dawg.

[@WillNewcomb]

I think it's a fantastic 1st Gen device. I accept that it has several serious shortcomings, some of which may be improved by s/w updates. We now need a 2nd gen device but that'll be a year away. If necessary at the same sort of price as the GZFold2 in order to afford THE BEST kit. Definitely needs a better camera and more RAM. Others have suggested an outside screen but I'd be prefer the current layout. The size of the bezels doesn't bother me. I can imagine a 2nd Gen device (as suggested) would trounce the GZFold2.

[@thefallenones7601]

Did they use a laptop webcam for the camera? With that huge bezel, they can't even put a decent camera?

[@baylor3894]

I just ordered this off of Amazon it will be here tomorrow

[@serialtoon]

Even the packaging was not ready. Microsoft, please...PLEASE fix this device. Its so bad!

[@1iq__]

I feel the packaging is good. It comes with a case and it comes with a nice charger and cable. Its what you expect for a 1st generation product. Some of the bugs can be fixed with a software update but I agree that the phone is not ready, only the hardware is (some).

[@fordmavericksosx3569]

The whole device seems like a joke. I still can’t believe it comes with android!

[@1iq__]

@@fordmavericksosx3569 I'd take that because windows software was so bad. I'm glad they made the right decision to switch to android.

[@fordmavericksosx3569]

Melvin Tulod I mean you’ve got a point, but it still seems weird.

[@1iq__]

@@fordmavericksosx3569 It's not like they are going to partner up with Apple and come out with a ios/windows device.

[@Notyourdaddy83]

Well, i will noy but this device just because its too expensive for me but the hardware is gorgeous! Looks so slick! ...i hope all the issues are just softtware issues and can be fixed by updates :)

[@kennethgill3785]

Just purchased I’m in the uk for a bargain £349+ updated to android 12L

[@carrs01]

This is very much a first generation product, work in progress. Though I enjoyed your review I wish the focus was on it as a productivity tool. What's they keyboard experience, how are apps like Outlook and Word etc on it. Even something basic like how do answer calls, does the shell have to be open etc. Unless on your review models Microsoft have disabled apps. Microsoft still has a lot of work to do, hope they perceiver but their track record on this sort of thing is patchy to say the least.

[@DanielOrtegoUSA]

My initial impressions, I like it! Now I am up in age, so maybe I just missed it, but I didn't see Google Assistant or any other voice assistant on the screens. I would love to move away from Apple, but voice assistant and fluid notetaking are the critical factors for me.

[@The905Studios]

With them already using specs that are a year old, I somehow have doubts on that 3 years of updates. I don’t even know if it’s a good idea.

[@MrDespatcher]

Some reviewers have reported discoloration of the frame by the power button. Just wondering if you have any.

[@sponsorshipguy6712]

Wew nice video. Love from india🤩

[@demetriuslwilliams90]

cant forget that solitaire lol

[@bigusuromaciosa4494]

If can speed up to adapted the customized new chip, which can be dedicated to Microsoft in a short time, there is a huge possibility to win......

[@CraigPendlebury]

Really nice review - I still say it's a solution looking for a problem. Too expensive, too slow.

[@rush48192]

It is like they had this ready last year and waited until now to release it

[@pratiksisodia604]

Zollotech I feel like you're one of the most authentic tech KZbinr out there

[@OscarRamirez-jx6ko]

I miss Windows Phone OS so bad.. 😭

[@arizonaxperience]

I’m thinking of getting one of theese

[@0k.ap05]

when ios 14 officially comes out do i have to update to it? or can i stay on ios 13?

[@0k.ap05]

Mattthew thanks 👍🏼 i was hoping for him to reply 😭😂

[@wolvolad25]

Interesting idea, price and those bezels are deal breaker

[@neilfordan]

Imagine if one day they nail the optimization and UI/UX.

[@samuelzhao7770]

Considering the insane price, it's not worth buying now for such a kinda out-dated hardware specs and the incomplete software. But I'm looking forward to see the next gen. Hoping there could be a huge leap in the next gen.

[@JeremyDeBose]

I just wonder how much extra work it would take for developers to optimize apps for all the different types of dual screen devices.

[@alvinjantrinidad4818]

Not worth to buy for a thousand bucks I guess. But nice review anyway! 👌🏻 PS: I'm always waiting for that "Please give it a like. Thanks for watching. This is Aaron. I'll see you nextime." everytime you ended up your video and that was cool! 😎

[@FarrokhZarnegar]

Don't mind to have it as my second phone, mostly using it at home, but not for $1400. It doesn't worth more that $400 considering all these software problems. If I am going to spend that much mony I go with Fold2.

[@jlplayz9031]

Why does zollotech always make the best reviews?

[@zollotech]

Thank you. I really appreciate it

[@jakedunlap8809]

That is interesting about Microsoft trying to make their own smart phone again. Hopefully thanks get better and they can become more competitive with Apple and Samsung. However, I am stuck with Apple. I will not leave for another software or smart phone manufacturer. iOS is very smooth and user-friendly.

[@frankantonio1062]

tnx in advance from germany

[@lifeisshrt7929]

I wish Microsoft kept the windows phone os instead of switching to android. They should’ve added app support though so it could be big

[@geneparadiso6258]

I love new form factors. They’ll come down in price, maybe.

[@robertvoicu5203]

Looks nice but performance and overall use is slagging which is unacceptable at this price point! The video camera sounds decent but image is not so good...

[@syncitycom7772]

Mic on video picked up the echoes in the room. Not like your clear precise professional mic. I’m sure it’s the way any other in device mic would sound. Guess you’ll have to compare other devices instead to get a real good idea of just how good it is.

[@khalidmahmood1903]

Most weirded device I have ever seen.Thanks for the honest review.

[@Rivs5117]

I’ve never clicked so fast on a video in my life.

[@fahtulrazie4585]

i thought its just me

[@teryyy5052]

WTH! SAME! I Was sold when i saw 22min on the counter ;p

[@videocommenter]

Surface Duo: Sign in with Mi-Google Me: wait, that’s illegal

[@Nick_6285]

If I didn't know this was the Surface Duo, I would have thought you were talking about a budget smartphone, not a $1400 device 😳All these glitches, the terrible speakers (or so I've heard from a few reviewers), massive bezels, sub-par performance in gaming.... I love how positive you are in this video, pointing out the few good points the device has but honestly I don't think anybody should buy this! Great review as always Aaron!

[@dwaipayandutta5441]

I wish somebody will make bezel hiding mod for this

[@masuccimane1008]

The Samsung always blows out the colors on photos. I like a natural look.

[@DrigoBrito]

I really like the concept of this device, as well as the way it's built (except the bezels - they are too large), but the software is a HUGE deal-breaker right now. And the price, of course.

[@Noodles.FreeUkraine]

Thanks for making the investment for us Aaron. That said, this is a weird way to say "Sorry, we're too dumb to innovate but we're too dumb to make single pane folding screens and everybody ever wanted a half inch split smack down the middle of the screen anyways". This is exactly why Apple doesn't ship stuff until it's ready.

[@mattreanor0611]

Looks like an interesting device. Wonder when Apple will make something like this.

[@HarrisonGray]

That video quality though, they should’ve called it the Surface Potato

[@maverick2678]

LG or bigger smartphone company should make this type of product, i can see them making a much user experience, it's quite ironic how one of the world biggest software company can't make a good user experience, doesn't matter if they use android or not they should've iron out the rough laggy software experience at least

[@donham512]

microsoft has STILL not figured out the camera ... i bought their first and second tablet pc's and those cameras were terrible ... that drove me to the iphone and iPad ... i still do not have to look back ... sad

[@Jay-ou7cr]

after watching this , i’m sure apple is going to be 10 trillion company 😂

[@Hemyab_]

Why Are The Bezels So Big Microsoft! Make It Like Samsungs Z Fold 2 Bezel Less

[@comradeakaov408]

There would not be market for the 2nd gen if the Bezels were thin. Companies do this on purpose, such as Apple with the notch.

[@Traderhorn]

Nice video presentation as usual, but Microsoft ! Thinking surface RT and windows phones being abandoned and Android not windows so slow updates and how long for ?, does not sell to expectations quickly abandoned we have been here before Kin and RT, and the price trying to do an 🍏 and not the latest specification, Not a mini surface but a micro one, should be stocked by Toys R us.

[@anilnemani5205]

pls make a camera comparison with 11 pro max

[@ThuhDude]

Aaron, you're one positive dude. I love watching your reviews because of that, but lets call the Duo camera what it really is: Trash. It's trash man lol. But I love that you're trying to keep it positive still.

[@zollotech]

When it comes to video, I agree. Some of the photos I actually thought we’re better than note because they were more natural looking. However, for the price it should be better.

[@ThuhDude]

@@zollotech absolutely, flagship prices need that flagship quality. I think that this Duo can be really cool once they get a few things ironed out though!

[@Thex-W.I.T.C.H.-xMaster]

It's not worth 1,300 bucks...

[@tradingwithpassion5446]

just wow arron

[@MisterBigMack]

Think you are being too polite during the video Aaron, as MKBHD said in his initial video on this last week - they only let us see the hardware first because the software was so poor - he was right - so many times during this video I was shaking my head - I cannot believe this made it to market - it should of been redefined and ship when ready - the software does act like it should. - like you said plenty of times in the video

[@home-space]

Imo I never buy first gen product. Guessing price will drop a lot. Cameras in this Arleen to be a mess, as are the bezels. Second gen will have to have smaller bezels and back camera

[@andyH_England]

Looking at the Duo from a basic perspective of specs then this sort of feature list would be on a $300 tablet, the old SoC, lack of many features, low RAM and storage, one camera, etc. So with that perspective, you are paying $1100 extra to be able to fold it and make it a worse experience for full-screen viewing! When you look at it from that POV you realise that the Duo is a poor buy with little added value. Look at the Tab S7+ 5g that is $500 less (pen included), that is so much better than the Duo at 66% of the price, how can anyone justify buying the Duo, other than it folds?

[@debojitkumardas159]

Nice tablet

[@iCARTER]

Mine comes today... im thinking about not accepting the delivery... this piece of crap. I wrote them already and asked them to make this shyt $899.00 and ill keep it, refund all pre-orders the difference. Mine cost $1633.29 including tax on the 256GB. I even asked for them to send me a pen and some headphones.

[@OmNamahShivay451]

❤️❤️

[@FabeardulousKnucks]

Nice Recon 1. Are you a fellow knife guy?

[@zollotech]

I’m not, but a family member who gave it to me is. He didn’t like me unboxing things with kitchen knives.

[@FabeardulousKnucks]

zollotech I can’t argue with their logic! :)

[@AqeelAbbas]

Love you zollotech

[@rileybusse9351]

Can you do a review of the galaxy Z fold 2 only in a video

[@zollotech]

I plan to

[@victorr6550]

Cool

[@drshahparin]

As usual Microsoft device has its unique tough and weird UI. Microsoft always makes UI by focusing windows. But they are not understanding that windows is good for pc only. Surface photos are good as compared to samsung. Samsung photos are more artificial as always. Microphone is also good in surface as you shown. VIDEO QUALITY OKOK. Sound quality is worst.

[@comradeakaov408]

Macrohard Underground Single

[@ExpressiveBeats]

looks nice on the outside, doesn't seem worth the price.

[@karolisnelogiskas70]

Microsoft try to stand close to samsung z fold 2, but it's not worth it at all.. If that cost half of full price it's will be awesome. But now, just skip or wait then price goes down as funk :D And i want tablet that will have 5.6-inch screen, because it looks so small :D