T-Mobile Home Internet 5G Gateway Review

Here is my review of the new T-Mobile Home Internet 5G Gateway. T-Mobile utilizes a wireless 5G Gateway to deliver 5G Home Internet to your home.
T-Mobile's 5G Gateway Device works in tandem with Wi-Fi 6, which is the next generation of Wi-Fi technology. Once you sign up for a plan, the 5G Gateway is delivered to your home. No complicated installation. Just a plug. No cable guys required. It's operated via an app you can download to your phone or computer. Once you download the app, you just scan a barcode on your 5G Gateway, find a good spot in the room for it, and get connected in minutes. $60 month with Autopay
✔️T-Mobile Home Internet 5G Gateway
🔗 www.t-mobile.c...
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[@thecheck4879]

Im currently living in a van,this service is gods gift to me. Its great!

[@savedprotestant207]

Are you down by the river?

[@SheitlQueen]

I live in the country with lots of hills and trees. It only gets three bars, but that is enough for me to watch tv, use the internet and use all my Alexa devices. It does on occasion drop the signal but in my area I'm thrilled with how it's been working. I went from a $125 DSL plan to this for $40. Very pleased.

[@sherryfrazier5403]

I received the box today! It works perfectly and I have 20 devices on it!😇😇

[@Matty-fd5nj]

20 dang

[@erikshirkey1124]

@@Matty-fd5nj is it fast?

[@bwananeil1398]

Wait till the free 2 weeks ends

[@pantysnatcher1455]

Thats funny dummy​@@bwananeil1398

[@jayko23]

I was able to take the router with me to a hotel I was staying at, and it worked like a charm, better than at my house. I am planning on taking it with me when I go camping. I heard you are not supposed to do that, but in my case , it worked. I got the business account , maybe thats why.

[@GillisDaKid]

That’s exactly why.

[@mitchelkoffel3801]

Yes and the business Internet you can use all the data you want and you get priority and they don't slow you down like the home internet during demand times. I use it for my business and yes sometime take it with me too. but i also have a hotspot that is truly unlimited also. Just a side note my Daughter racks up like a billion tera just playing her games and yet to see them cut me to a slower speed. I do have Service channel crap also (Cable internet) but highly unreliable. but that is for my servers . and this is also used as a backup if it goes down.

[@isolde1802]

Got mine yesterday and it works great. I have the same gateway as you but I got the home internet package for 50 bucks a month. I don't have their phone service.

[@michaelmarr416]

I have the black unit and it has exceptionally good service. It can connect to 65 devices. I get no pings and no down service except maybe during a severe weather storm.

[@turnerrandall5837]

What is the difference between the white and black device?

[@pantysnatcher1455]

​@turnerrandall58the white box is the latest versions37

[@peat381low8]

Just ordered this and saw the receipt it’s a white gateway like this. Very excited to use this for my HomePods and my side kf the house. My roomate the wifi router in the basement. When I moved in she using the wifi she complained that the wifi was slow. Not gonna hire an isp to install in a house I am renting a room in. Easy installation from tmobile and it’s just for me and my devices.

[@Dockwatcher]

Just received mine yesterday love it so far !!

[@EzekielPrado]

I only use this for gaming, never had a problem

[@vennare5755]

U also have a router ? How much upload are u getting ?

[@EzekielPrado]

@@vennare5755 GTA 5 downloaded within 2 minutes I think that’s fast, when I had AT&T it took a day

[@EBKKaotik]

im having trouble connecting my Ps5 to it

[@jayparker8537]

That’s what I tried to use it for and couldn’t connect ps5 but could connect phones though do you PC game or Ethernet cable?

[@4207Points]

I had this problem with the Nintendo switch I had to go into network settings on the switch and enter my info manually and then it worked​@@jayparker8537

[@coolerking7427]

I ordered it and its coming tomorrow. Spectrum is outrageous. My monthly bill is over 150 dollars each month. That is just home internet and home phone. Plus I got Spectrum Mobile and its 40 a month. I don't game or do any streaming at all.

[@silverdetox]

two days in.. it's gr8 for someone who doesn't game or use their pc for school work & just like have one or two phones connected & maybe a light laptop. compared to verizon's 9ms, i'm averaging anywhere from 30-75ms. not terrible, just can't compete.

[@MrJoey478]

Had mine for 2 years now. I have Camaras & TV's clear across my 2900 sq ft home. And I live out there in Georgia's Rural area west of Macon, Woods..

[@vincentmurphy9252]

I like it been on since Beta and it’s worked great - of course it’s not perfect but it’s very good

[@Christianpreaching]

I just got mone yesterday. I have 3 questions: 1. Does it stay powered on? I left the house for a couple hours and when i got back it was off. 2. Why do i need the app if its giving me Internet without it? 3. Why does it have 4 antenna ports? If I want to put an antenna outside why have 3 more?

[@GillisDaKid]

It stays on when plugged into outlet. The app is for changing WiFi names and stuff like that. The antenna ports are for future stuff to come.

[@jimzimmer4027]

Very clear and helpful video! Thank you! I got my white Gateway tonight and will work on setting it up tomorrow. Hope it's a good as you suggest!

[@ROBERTHAYS46789]

I have this exact internet service, never a problem with signal and always reliable, very fast downloading. Good for me.

[@tnmacris]

I have had 2 of these. When they work they are good. Mine crashes at least once a day (usually more) and requires me to power cycle it in order to restore service. I thought it was a bad unit so I had it replaced. New one does the same thing. It drops all wifi connections and then becomes completely unresponsive, does not react to button clicks etc. I requested a different kind of hardware and TM is telling me it will cost another $15/mo for the improved HW. I am like, just send me something that doesn't crash for the price we agreed to. Not happy.

[@antoniowilson6903]

Works great for me.

[@4207Points]

I have the black model and only get 3 bars sometimes ive moved it around and most the time I get 2 bars i mostly pull 250 down and 13 up and im still on the 50$ plan i noticed they just increased their price plans so im happy to still be on the 50$ plan was thinking about trying to get them to send me this router but ive heard mix reviews. I sometimes can pull a little over 300 down

[@raymondgomez9808]

Your lucky and should stay with the black model. I have the same one you got and the highest I pull is 115 down during the day but it sometimes goes down to 50-75 down speeds but overall it works for me. I’m thinking if I were to get this unit will my speeds go up 🤔

[@guapogestapo4500]

does it have an overheating problem like the older gateways?

[@GillisDaKid]

@@guapogestapo4500 No mine has been plugged in for months now and no issues.

[@xmanime2213]

does this one have where you can have Port Forwarding? i play on my switch daily and i have a problem with the old and there is no port forwarding on it does this one fix it?

[@GillisDaKid]

I don't think so but T-Mobile will let you try it out.

[@billbillw]

No port forwarding with their standard Home Internet. If you sign up for a business plan, you can pay a few $ extra for a static IP and then you can do some forwarding, but the pricing structure is different. The business service uses different hardware.

[@emilyqueen2751]

Getting this tomorrow I can’t wait 🥰

[@MrRed-bk9xn]

Great info in this video. Question….Can you take it on the road with you on a vacation? Thanks

[@GillisDaKid]

Yes there’s a separate plan for that now.

[@JUSTINMK114]

I game it only gets 3 bars for me but disconnects here and there I hope it will get better...

[@whatthecatfound4096]

Do you have it hardwired or on wifi. I'm thinking of switching to this I do alot of gaming and streaming and wanted to see if any issues with it hardwired Thanks

[@juliusbrewster]

Thanks for the review. How does tmobile 5g internet service compare to Verizon fios service?

[@GillisDaKid]

If you're eligible for Unlimited service it works just as good as fios. You have to try it out and see for yourself. It really depends on where you live.

[@juliusbrewster]

@@GillisDaKid Great advice! Thanks for the response!

[@chriswright8074]

FiOS is 10x betters plus no nat issue for gaming

[@hoopininit]

Verizon had crown with 3g and lte but tmobile has the crown indefinitely if not permanently for 5g. They are unmatched in 5g coverage

[@jayparker8537]

Does this work better than the the other gateway? Cause I tried the old one and got aweful service mind you I live in an apartment basement

[@lawandatyus4336]

I just got mine today

[@Brenda-Burd]

I received my 2 days ago

[@Julio9j11j]

It's been 2 months is it worth it.?

[@Brenda-Burd]

@Julio9j11j yes first I had ,4g now I have 5g which is faster, now sometimes I get up to 300 download speed

[@michaelpriest]

I got it yesterday, and can not get it to connect to any of my devices except my phone. So not real happy.

[@geeology101]

Do you have to let it charge up? Cause mine isn’t powering on

[@GillisDaKid]

Yes

[@platinumdynasty7700]

I got this yesterday, and I came from the older block box. My signal went from 150-250 mbps download. To 10mbps. I returned it and I got another one and it's still slow. I'll return it and go back with the black box

[@malewire1263]

I got a white first it was slow as hell. Then I got a black one, super fast!

[@gloan_]

Please try the Home Internet Pkus that comes along with a mesh.

[@CraigNewellShow]

Well that was nice. Thank you.

[@garrysmith2328]

Have had mine for about a week now. Not very happy with it. It works fine, great signal and everything, then for no explanation it will go dark and shutdown. The only way to revive it is to unplug it and then plug it up again. This happens from 4 to five times a day. T-mobile is sending me a replacement. I’ll give it a try, and see how it goes. Really disappointed.

[@mcconja]

Still watching but hoping i can use a wired connection to a mesh router.

[@ibarria]

I have seen this same gateway showing 5gUC but not thos one... Mine is always on weak but I get 300mbps more than enough for me.. but I have never seen the UC icon . How can you update it?

[@GillisDaKid]

It updates through the network.

[@cherry-19212]

​@@GillisDaKidahhh cause for me I'm in a 5G UC area also but mine doesn't show it either and it's the white one too

[@charzpak7173]

Took forever to set up. It's rebooting forever

[@Raven5321]

I got the service about 6 months ago. Is this gateway any better than the previous models?

[@GillisDaKid]

The new white gateways has the ability to connect a antenna on it. I know people who have the old Grey cylinder models, and their network speeds are great. If it's working don't bother switching.

[@Raven5321]

@@GillisDaKidYeah mines works fine. Good looking out bro.

[@johnmckeon4498]

It's worse. The upload speed is less. Tested the old and new side by side.

[@Intwodeep902]

I'm using this while traveling on the weekends I've heard they are cracking down on this any idea?

[@GillisDaKid]

Not yet but soon. There’s an away plan on the website.

[@Intwodeep902]

@@GillisDaKid if they do I'm leaving for a cheaper plan! Thanks for the information

[@chaoticallysay2625]

The price sent me away before but I might end up with them again sucks

[@michaelmarr416]

I wanted to place a line rank but T-Mobile doesn't offer this anymore. Is there another device that I can connect to this so I can get a landline phone?

[@GillisDaKid]

Ooma T-Mobile Home Phone device.

[@victoriacummings8394]

Can't get my tv going, otherwise internet works great

[@lizzethernandez698]

How about the antenna?

[@selador11]

2 bars is excellent service??? You lose points right there. Mine only gets 2 bars. I can check emails and texts. But watching LOW QUALITY youtube videos... They are constantly pausing and showing the spinning thingy, trying to catch up. I don't call that excellent service. While it's good to have the basic service during a power outage, it's not something I would want to live with on a daily basis.

[@lisaduarte7534]

Move it. Find out where the nearest tower is and line it up. Put by window and raise up of necessary.

[@selador11]

@@lisaduarte7534 I have moved it everywhere possible on my property. Getting it as high as possible. Inside, outside, every side of the house. Etc. Still only the two bars. All that still doesn't address the fact that he called two bars, "excellent service", and it obviously is not excellent service.

[@selador11]

@@lisaduarte7534 Thank you for trying to help. I moved the unit everywhere possible on the property. Still only 2 bars. And that still doesn't change the fact that he called 2 bars "excellent service", and two bars will not let me watch even the lowest quality KZbin video. NOT 'excellent service'.

[@guillermomejia593]

I need help connecting my mesh access point nothing connects qr doesn't scan and ethernet isn't connecting

[@wonderboy924]

Iam looking to the acces point so I can connect to my printer haven’t found it?

[@johnmckeon4498]

The older black units are better. Have both side by side and the download is slightly slower with the white unit. Upload speed is 5 times less than the black unit. Seems like a downgrade on T-Mobile's part for these "newer" units.

[@KatieBabyyy92]

Sucks...do not recommend. Worked great for 6 months then all a sudden they say my address isn't compatible with it. Like how would I have bought it then and used it for 6 months.

[@Mr.Everything]

Sounds similar to me. I signed up 2 years ago after waiting for 2 years when it wasn't available in my area. It was okay for the first month or so and then got really bad. (Since then it's much better) but at that time I was gonna try Verizon Home Internet but they never did become available in my area. Now I've noticed T-Mobile is changing their home internet plans and pricing and offer this new gateway so I've been doing some researching online and tried to see if I could sign up again (just out of curiosity) and none of the addresses in my area are available for the service anymore. It must mean the area isn't fully ready to support home internet users.

[@rosieclark3661]

They did me the exact same way but then after cutting up on them and giving them A verbal lashing they left me alone 😂

[@davidvincent3853]

You cannot connect to a VPN or the connection shut down after few minutes... Very frustrated. I had to return because neither me or my wife were able to connect at our offices... The rest were fantastic, speed, Streaming, price, etc

[@billbillw]

I've had T-mo HINT for 2+ years and I have had no issues using VPN for my work it stays connected all day. I've also used AirVPN for my torrent client and it has run for months with no connection issues.

[@ArcadeFires]

I use a VPN frequently with no problems.

[@Fandelbarca2010]

what are the antenna ports for????

[@devinfunk6110]

An external antenna.

[@marcus3078]

@ 6:00 you give us a view of that phone number... just a heads up =)

[@GillisDaKid]

@marcus3078 Its different number. Can't do anything with it anyway.

[@marcus3078]

@@GillisDaKid ok sounds good - just wanted to point it out... people on internet are crazy =) Thanks for the video!

[@fernpochopien9262]

I can not get my printer to work with the gateway 5 g , been working for a month, can anyone help me ?

[@michaelfoxbrass]

1 Power off the T-Mobile gateway AND your printer. 2 Power up the T-Mobile gateway and wait for it to finish. 3 When the T-Mobile gateway is done powering up - Power up your printer. 4 Printer should reconnect. 5 If not, T-mobile support is excellent.

[@MichaelV-ii7mw]

Can you take this over to another house?

[@ArcadeFires]

Yes, if service is available at that address. You just have to provide T-Mobile the address before moving it. It's not meant to take with you everywhere though.

[@michaelmarr416]

I took it to another County plugged it in and it worked

[@GoldenKnight702]

T mobile is trash. Customer service is trash. I tried it for one day and it sucked. No big deal though, 14 day free trial right? Nope, got a bill for $75. Mistakes happen, I call they say, oh our bad. We will fix it. Then I get a bill for $2.50. wtf? 🤦‍♂️ call again, sarcastic person on the phone and 25 more minutes of my life later. They credit me $2.50. Such a hassle and terrible service for mediocre internet. The guy at the store was super nice and helpful but over the phone they’re trash, incompetent sarcastic people that talk like robots.

[@postopgoddess3141]

Thank you baby 😊😊

[@kevinkarmo7800]

Do you have to pay a monthly fee just for the device itself?

[@GillisDaKid]

You just pay for the plan and that's it. No rental fees.

[@Charles78]

Just signed up and if you already have a T-Mobile cell plan it can be *very* affordable. I'm getting 3X the speeds at half the price of my wired internet in Chicago. *NOTE* I was able to get a better rate and $ back by signing up through Costco.

[@kevinkarmo7800]

@@Charles78 I signed up as well but just through the t-mobile app (I already have a phone plan) I had AT&T and now I’m getting speeds 40x faster and $30 cheaper.

[@jessacabantugan]

when you purchased the home Internet you just need to pay the device connection charge and if you receive the device the regular price is running 55 0r 60 dollars but some got promotions depend on the status of their account.... i am. currently working t-mobile customer care❤

[@michaelmarr416]

No just the service fee

[@seanthilges9771]

How do u turn this off

[@joessepirangel7744]

Is it any good for a tv ,labtop and 2 phones can anyone tell me

[@GillisDaKid]

@@joessepirangel7744 Yes you can connect multiple devices.

[@tracle8334]

Where do buy the antenna ?

[@GillisDaKid]

Call T-Mobile they will ship it to you.

[@amyk74]

Complete trash. Just got this POS. All I get is Connected without internet. Have tried resetting and starting over 5 times. Moving on..

[@pantysnatcher1455]

Well by, mine works great

[@shoegirl8186]

I have to reset it threw out the day ;(

[@unknownwolf8555]

Have same one i max out 300mbps download and 3mbps upload i have my router in the window 4 bars i have my xbox hooked up to it wired

[@GillisDaKid]

Nice I have to hard wire my Xbox and PS5 too. Let me know how you do that.

[@unknownwolf8555]

My speeds i max 300mbps download and upload either 1mbps or 3mbps upload my area not good with Upload i did replace my old ethernet csbles for Cat5e ​@@GillisDaKid

[@caseygeter2359]

Does it work good hooked up hardwired to the Xbox

[@GillisDaKid]

@@caseygeter2359 I just tested it hardwired to my computer and gaming consoles, and it works like a charm! Excellent performance 🙌🏾

[@unknownwolf8555]

@GillisDaKid my Xbox is Wired with Cat5e cables goes to network switch to the modem

[@MichaelMick-n1r]

Davis Sharon Robinson Steven Jackson Eric

[@bighunchoo]

I lag wen I’m playing 2k

[@dejuanroseburgh5086]

Me too…any fix yet?

[@EISHANELI]

💖💖💖

[@craigtalley]

I wasted hours trying to get the router working they tried to blame it on my new Panasonic TV stay away from T Mobile

[@pantysnatcher1455]

Did you steal it

[@rrios283s73]

Does the screen turn off ?

[@GillisDaKid]

Yes

[@jakz737]

It sucks ass I just got it

[@joshuasuggs-o4f]

Ummmm I saw the phone number bro

[@GillisDaKid]

It’s different now can’t do anything with it.

[@michellegibbons2714]

This 5G gateway tmoblie white sucks I can't even connect to my roku tv

[@michaelpriest]

I hear that. Me either

[@sb9697]

It did to mine I had problem with the onn Roku it is the TV not the Internet after few trays it connects

[@CapoDoit-mv5in]

No

[@DMR_SkullTrix]

Verizone 5g home internet is wayy better I can get up to 2gb of download speed and a ping of 20 to 30, t mobile sucks

[@user-oj8ss4zq3x]

Just depends where you’re located. My friend has VZW and he’s pulling just under 50.

[@behlenberg4459]

Stay away from this crappy service. Average ping is 5 to 10 times longer than its wired competitors. 5G service is throttled to a max of 300 while a modern cell phone at the same location is double to triple this device. Also congestion is a significant issue when T-Mobile over sells it’s network capacity. And when you call and complain T-Mobile’s response is well this isn’t for everyone. Best advice is buyer beware because T-Mobile’s customer service is pathetic at best.

[@billbillw]

I've been a customer for over 2 years. There is no cap at 300Mbps. I have had a max DL speed of 514Mbps back in January. My average over more than 50 Speedtests in the last year is somewhere 350Mbps range. Some days it is slower, some faster. Yes, a handset in the same location is faster, but they use newer modems that can do more band aggregation. Ping issues can be solved by implementing SQM features in your router. I always recommend running an external router with this service. It takes the load off the unit and it runs significantly faster.

[@ROBERTHAYS46789]

Are you a cox cable employee?😅

[@behlenberg4459]

@@ROBERTHAYS46789 Firetruck (you can figure out which letter to remove) you. Wait until you have a problem and you will discover how crappy T-Mobile is. BTW they also are good at disconnecting your service and still billing you for it.

[@7aqg]

it depends on your location

[@stevenandruchow40]

After two of those gateways and weeks of constant resets and "tower issues", a friend found the B9B1 gateway and we traded for the third time. Haven't had any issues in two weeks! Tech support should know?

[@hpneurotoxichydroshock2075]

it SUCK