TACX Neo Smart Trainer - Creaking Problem Solved

[@Stealthwealth1001]

Llama is always ready to take it further down the rabbit hole. Another informative and brilliant video. KZbinrs should take a page out of your book when it comes to making a channel. Every video you do has a point and is done purposefully. Most videos I skip through loads of crap to watch 15-30 seconds of what I clicked on it for.

[@gplama]

Cheers :) Someone once told me that I'm not that interesting... but some of the things I do are, so that's what changed my focus and helped a lot.

[@thelmaviaduct]

Shane Miller - GPLama not everyone needs razzmatazz, marketing is over valued. Keep doing what you're doing, it's great.

[@DingoSpeed]

What solved the issue for me is the following: I unscrewed the Torx screws on the drive side (those that hold the housing together) one by one, put some silicone spray on them and in the hole, and tightened them again. The annoying sound is completely gone now, in my case it apparently was coming from the plastic housing. Our Neo 2 is being heavily used by two riders so I'm not surprised it needed some love by now.

[@martin.B777]

Congrats! You've just fixed the small hadron collider ;)

[@shanel2811]

Another great video. Well done mate. Love your "Can Do" attitude.

[@iph1922]

Yep that looks about correct what you did Shane. For me, it turned out to be an internal wire rubbing on a plastic pillar inside the main drive case. What I did was remove the large black plastic panel from the drive side and then applied a small amount of grease to the cable and plastic pillar. Problem solved. No need to remove the metal drum but getting the plastic case off and on is tricky.

[@HenkJanBorghuis-prive]

I agree with some of the other reactions about (un)screwing being the solution. I tightened the screws and added some WD-40. That solved it for me

[@JManuel638]

I know that this video is old, but I recently had a replacement Neo 2T and it started squeaking so I painstakingly remove and lube every screw on this trainer and made sure its hand tight only and I noticed that a few screws are so tight that its creaking while I was removing the screw. So, I guess unscrewing each screw and lubing each screw hole did the trick for me.

[@user-ot3lg1zy8k]

I had this problem on my brand new Neo2T. I solved it by loosening the torx bolts where I could locate creaking, particularly the bolts nearest the front hinge (below the vents).

[@canajunay]

Thanks for the video, fixed my creak. It was a loose bolt on the non-drive side for me.

[@furyousferret]

It only voids the warranty if Tacx is subbed to this channel!

[@cliveking7976]

I've had an original Neo for nearly 2 years now, and lots of hours of use in the house (two avid riders) and I've also had a creak but resolved it by ensuring that the skewers where done up pretty tightly. Only thing that concerns me long term is the sweat and corrosion! I've some rust spots on the hinges for example. I do wipe down with baby wipes regularly to try and remove the salt.

[@TheSimon226]

Hi Team, I put a small drop of grease between the plastic and the (6) bolts and voila there is no more creaking sound, No need to open the Neo for warranty, see figure1 ;o) How it possible to post my figure1?

[@gplama]

Great tip!

[@chrismitchell4665]

Hi Simon, anyway you can email me "figure 1"? I'd like to see exactly where you lubed.

[@TheSimon226]

@@chrismitchell4665Ok, I just send you an email !

[@gholbert]

Hi Simon. I assume you mean the 6 bolts surrounding the flywheel? Also, did you just loosen the bolts slightly and grease under the bolt heads?

[@donryan3646]

Could you explain? Could you post that pic

[@MichaelSnasdell]

Nice one mate, another little bike world mystery solved by the ever curious Shane Miller.

[@lazurm]

Would you call this effort quite tacxing?

[@Krisszhu1990]

Okay, thats a solution for now, but how long will it last? Maybe taxc should create some kind of valve, where you can lube the creaking parts without taking it apart.

[@tonmischwerke5331]

Thx a lot for this video. Solved the noise problems. Did both ... just in case. Put some WD40 on the hinges and on all the inner stuff except the magnetic coils. No creaking anymore.

[@1984rbarker]

Did you have to repeat this? I can't decide whether to use wd40 or lube like Shane used.

[@tonmischwerke5331]

@@1984rbarker Didn't had to repeat this. But I figured out (a lot later) that there was a third party free hub mounted to the trainer that didn't fit properly and was also causing creaking noises (even worse). Replaced it with an original one from Tacx. Since then my trainer works fine.

[@1984rbarker]

@@tonmischwerke5331 that's interesting. I swapped my freehub a few months ago to the new Garmin one. Maybe I'll regrease that too.

[@barryhambly7711]

I don't think the lube did it I think it was taking it apart and resetting things that did the job unless it was the out side joints you lubed. Cassettes will make a noise just like that if they are not quite tight. Always good to see your videos. I plan to get a Neo.

[@davepratt9909]

About half way through, I thought to myself "Why am I watching this? I don't have a Neo". But by then I was sucked in and wanted to see how you solved it. So, I watched the rest. Be interesting to see how long the wax lasts. Is there any heat build up that could cause problems with the wax?

[@Daniel-ng8fi]

wow, amazing timing. I just my tacx last week and the creaking is driving me insane. Guess ill have to figure out how to make my own flywheel puller so I can fix this

[@BlazingBigJointz]

Boris Lewandowski that's good to hear.. I will contact Tacx as my Neo is driving me nuts with the creaking noise and less than 2000km clocked up 😥

[@aseibel926]

Great vid! What kind of lube did you use?

[@tomsmeets6087]

Just noticed your video as I was searching for a strange sound that my Neo recently developed (1y 7months old, 2nd unit already). The sound described in your video is exactly the reason why I returned my first unit after 4 months (april 2017). Tacx claimed they were unfamiliar with this sound and it must have been something with the plastic being wrongly installed in the factory. I got a new one and it hasn't had that problem again. /ut as said, now I've got another problem, but it's not this sound nor the cliking sound. I do have metal shaving all over the place since a few weeks, haven't been able to figure out where that comes from...

[@yehweiting]

Could you tell me where to buy the tool you use to disamble Neo?

[@twardo2224]

Very topical Shane! I was just on my Neo and thinking about that creak and how to get rid of it. For some reason the creak seems to go away after i’ve been on it for a while. Perhaps heat changes whatever is squeaking? Not sure i’m brave enough to open it up and put dry lube inside thought!

[@raphaels532]

Bonjour, c'est incroyable mon Neo acheté la semaine dernière est parti sous garantie avant-hier pour un bruit similaire... Autant j'adore les vidéos pertinentes de Lama autant celle-ci m'inquiète plus dans la mise en oeuvre du lubrifiant. Cette fois-ci je ne pense pas que Tacx prenne en exemple cette vidéo de Lama dans leur tuto "bruit du neo" ;-)

[@shunel808]

I logged 4,700km using my Tacx Neo Smart Trainer almost exclusively on Zwift so far but fortunately for me I'm yet to come across this issue. May be it's a matter of power applied as well. I'm an old man so I can barely scratch 900watts at most and I rarely sprint. Lama on the other hand regularly hits +1,200watts. That's a lot of wobbling for the machine.

[@trimule]

No, my friend - the sound can be created by simply pushing on one of the leg/corners or lightly shaking the bike from side to side when mounted.

[@1984rbarker]

How often did you have to repeat this process or regrease?

[@grobbosixtyone]

I don't have a creak but my Tacx Neo gen 1 feels like it has the road feel set on (which I never use) when higher pressure is placed on the pedals. It's not noisy just rides rough. Is this a bearing issue?

[@gplama]

Most likely cassette/chain issue. However this is one for Tacx/Garmin Support to nail for you.

[@alienyung1504]

great movie !

[@LeicaPunk]

Sry Shane, I like your but this one is, let me say not very 'mechanic'. Lubing everything you see isnt the best way to take care of a problem. Yes grease and lube is good, but on the flywheel/vent-wheel and the magnets you wont have any contact points, so you wont need any grease. I think you got it at 4:03min. But I think it would be better not to spray the lube in, then better using a brush, or maybe a cotton stick to apply the lube. Because without removing the plastic housing you are not able to see if you lube hits any electronical parts.

[@gplama]

*I'm not a mechanic. My qualifications are not in this industry... but that's what makes this interesting to me. I'm solving problems the wrong way! ;)

[@LeicaPunk]

heyhey shane, you are doing great job! no worries, just wanted to mention that spraying lube all over can/will solve this problem, but also affect new. And also applying lube to parts where theres no lube needed will result in dirty parts. Lube, even dry lube can pull up dirt like grease, and so on the long run it can result in interessting problems ;) Greetings from Germany my friend!

[@thelmaviaduct]

Sometimes too much lube can spoil the experience, it's nice to have a bit of friction.... Oops wrong subject 😜😜😜

[@LeicaPunk]

cinematic scenes of austin powers movies appear in my head.

[@ЛёхаБукреев]

Hello! I am going to buy Neo or Direto trainer. Can you please share your overall experience with Neo? Did you have problems with it exept this sounds and grinding sound from another video? Can you recomend it? Or direto had less problems?

[@gplama]

The NEO is a more fully featured trainer (higher end), and the Direto is considered "mid range". My experience with both is shared up here on KZbin. I'd need to ask you a lot of questions to tell you what would be best for you.

[@ЛёхаБукреев]

Shane Miller - GPLama thanks for your fast reply. The most important for me is reliability. Thats why i ask about your experience. I understand that choice between direto and neo depends of using situations. By the way: don’t you know does neo t2800 2018 support TT bikes such as my Specialized shiv with OSPW?

[@dalogan7290]

thanks for the video

[@MD0886]

nice socks! :)

[@malfukt]

my you have fast fingers, i could never unscrew the thing that quick 😂.. i'm not going to jinx it by saying my NEO doesn't have any creaks (it's one of first batch) am just going to say "Thankyou TACX for an awesome trainer"

[@jethronagle2461]

Want one of those hoodies!

[@sarahkottke676]

Is the Tacx supposed to have that much wobble?

[@gplama]

Yes

[@sarahkottke676]

@@gplama This is so unexpected! I feel like I'm going to fall off. Good to know as I was trying to problem-solve stability.

[@gordonmckenzie9453]

I see you’re a Bros fan. Props.

[@milzeh]

Ohhhh M G what a fix!!!!

[@tahirpatan]

please send this video to tacx!

[@mjv1967]

I never liked seeing the flex in this unit. That is one of the reasons why I bought a Cycleops Hammer. It has its own niggles, but it does not flex or shift at all.

[@cmscott]

Many of us Neo owners actually prefer to have flex instead of rigidity since it's more realistic. It's never caused a problem for me. To each his own, I suppose.

[@Zwiesel66]

Congrats, those noises can be so annoying, I guess swifting is so much more enjoyable again.

[@CrankCyclingChannel]

Kickr seems better made? Great job but probably not a good advert for tacx. I wouldn’t consider a neo after watching this.

[@trimule]

Well, watch D C Rainmaker's interview with the CEO of Wahoo where he candidly admits that they have produced thousands of units which can totally fried by a minor discharge of static electricity (i.e. walking across a carpet and touching it or GET THIS "taking it out of the original styrofoam packing box and plastic bag") . Don't worry though - they will replace your $1200 device with another one which may or may not have exactly the same problem. Of course, they will cheerfully exchange that one for another one which may or may not have the same problem and that one and that one ...........

[@hotdog9025]

And that’s I would pay too much for a trainer. They all wear and creak. Repair costs are more than a trainer. A bit of grease maintenance doesn’t hurt though.

[@media-blinker]

That is a fail design. They should recall all their unit.

[@gplama]

Pfffft. If this constitutes a recall.... have you seen my last month of videos? There’s a lot worse out there being sold.

[@media-blinker]

Shane Miller - GPLama I know but consumers shouldn't be too generous about it. They need to know a little improvement can make a big difference. Especially if they aren't el cheapo Chinese brand.

[@AndrewTSq]

at this price, yes. Just cause there are worse things out, does not make this right.

[@LukeGJPotter]

The cables on my bike stretched and the shift quality decreased, please join my class action lawsuit to get s recall of my bike. :'( Real men fix things.

[@joopvanroy6599]

Women, too

[@iangarethreeves]

Kickrs may whine but they don't creak...

[@johntrussell7228]

The Tacx Neo has the worst reliability rating of any trainer. I’ve had two of them, both has massive problems and quality control issues. Not to mention it performs unreliably compared to a Wahoo Kickr

[@thecattery]

John Trussell no way I won't have that! There's the Flux. So unreliable mine hasn't even packed it in yet, no consistency.

[@thomasgiallo5899]

First