TCL TV Black Screen WITH Sound | Sound But NO Picture | 10-Min Fixes

[@techtests]

Read the full article: www.lapseoftheshutter.com/tcl-tv-black-screen-with-sound/

[@caderik1386]

Wow this is the most extensive video that covers tv failures - amazing

[@justinhill9915]

For the amount of time it would take to do all of these things to my tv with a black screen and sound I might as well just buy a new one! Cheap ass 43 inch TLCM tv didn’t even last 5 years! I have other TVs that are over 20 years old and still work perfectly. Including an OLD PLASMA! 😳😡🤯 TCL will NEVER get my business again

[@burgandi.c]

Same! I’ve had my tv just a year and a half.

[@reiniertl]

Mine died few weeks after warranty was over. I don't think it is a coincidence. Probably they have a use counter or something and auto bust themselves after warranty is over. Easy to implement on computerized devices.

[@TRMURRAYNY]

I've had my TCL for 6 years. I don't expect more. Just died tonight.

[@syntheticdepeche]

exactly. TCL makes them to die off i think. This is my second 50" in two years. The first died with the exact same problem. and now this one died one year later. TCL is a scam. at least they are cheep. 30 bucks a month for renting your tv

[@jamesmcmillan2311]

Tcl will never get mine as well. Tv less than 36 months old.

[@NatiLite]

My TCL picture died last night and was troubleshooting. Only to find the same remote reset and nothing i could do in my situation. Wow, this was incredibly informative and explained very well. From the simpler things to check to the more complicated. You are very good at what you do. Thanks!

[@jakew3108]

I have a 2021 TCL and backlight just stopped working. Following these steps I can’t figure it out as mine does not have a Tcon board and when I unplug the connector from power board to main board it won’t allow me to turn the tv on to check if the back lights will come on 😢. When it’s all plugged in and I first turn it on the backlights instantly flash on for a split second but nothing more after than. Really hate to replace with it not even being 3 years old yet. HELP ME!

[@Chavo1991]

Did u manage to found the problem? I'm having the same problem.

[@gerlyndgarcia]

Same issue, my screen turn smoky and just 3 yrars old 65"..

[@caroline5033]

I'm in the same boat! Can't figure out if it's the main board or the power board that's causing it

[@ChristopherGMartin]

I have a 43” TCL TV and I was having the same problem. However, I was able to get my Tv working again by unplugging the connector with the red and black wires. I plugged the power back in and then reconnected the red/black connector. This seemed to reset something and it started working.

[@Cadillaclance]

I think they program them to just stop working after a certain time. Mine is a 55 inch five years old, but barely used I get sound but no picture. Programmed Obsolete, so I hope it was worth the scam, cause they won't ever get my money again.

[@RipRoarin]

My 65in just went out at the odd age of 5 yrs also

[@RipRoarin]

My 65in just went out at the odd age of 5 yrs also

[@jaybee6318]

All brands do this. My $2k Samsung took a dump at 3 years old. Luckily I got the extended warranty for $100 and got a brand new replacement. I also have a $360 tcl which just crapped out. I’ll buy six no name brand tv’s at $360 before I ever buy another for $2k

[@MaCk1N3r]

Five years too 😐

[@Writtingsmith5924]

My tv only lasted a few months I think the motherboard went out on it. Because there's no visuals, but there's audio. My tv was only 4 months old.

[@RipRoarin]

When i plug in my TCL the screen barely flashes up for a split second them goes back out, few seconds later flashes on & off again then nothing but sound.

[@ashantireighndino8070]

same thing, did u fix it? ::(

[@garypressleyjr.757]

Did u fix it

[@LuckyLemmons]

Same any solutions

[@katicrozier3168]

same :/

[@Scotsmanthebedbug]

With mine an image will flicker for about one second. But nothing beyond that

[@syntheticdepeche]

that's exactly mine, but i have to hard reset for it to flicker. did you figure out what it was

[@scorpionsnapper]

I had my 4k 55' TCL for 2 months and this happened

[@user-mt4zr5kp7h]

Yep. 6 months here. Lol going LG next time.

[@bluepandaman]

I literally had a TCL Roku TV for 7 months and it failed. First time I've had a tv fail.

[@troyanthony4990]

Same here smfh what a rip off

[@jelicolor]

Thank you so much for this video!!! I was able to diagnose and order a power board for my 2-year old TCL, which was showing a black screen, but I could hear sound and see a faint picture when putting a light to the screen. After a very easy installation of the power board, my TV now works, and I'm so glad to be able to fix it myself and not have to get a new TV / contribute to e-waste.

[@katherinestevenson8848]

How did you install a power board?

[@jelicolor]

@@katherinestevenson8848 I took the back panel off of the TV, unclipped the ribbon cables (mine had two attached from the main board/t-con to the power board), unscrewed the power board, put the new one in and screwed it in and then reattached the two cables. It was extremely easy - I don't have any prior experience installing any electronic components.

[@shaquellanewby7230]

Hey hey, where’d you order the power board?

[@ashleygiles9068]

Yes where did u order the power board?? I need one for mine too :/

[@jelicolor]

@shaquellanewby7230 A website called ShopJimmy. I searched by the model number of the TV. There were more than one that came up, but they looked different, so I visually verified that I was purchasing the right one by comparing it to the one in my TV.

[@user-mt4zr5kp7h]

Thank you for this guide! By far the most thorough and thought out. I'll be doing some testing on mine this weekend.

[@kjorgenhammer3809]

Thank you so much! Lifesaver took the back off, cleaned all the connections re-hooked them all TVs running great

[@Nfoster1916]

So yup, backlight failure got me too. Dnag. Well, ti lasted me abut 8 years so I really can't complain. On to a new one. Thanks for the great troubleshoot and explanation video.

[@arkajyotimanna6050]

Which brand

[@ryan56976]

My menus work and I just watched a video but when I play a video from its apps (Disney, hbo, prime) the video is black with no sound. Menus and overlays all work as expected. WTH

[@HazePrism]

Helpful video. This helped me diagnose that my TCL TV's backlight has died 😢

[@Knelson123]

Mine too after less than a year. If I slam it really hard it comes back for a bit though. Total piece of shit brand do not buy TCL.

[@thedissitupsdisney]

@@Knelson123 This would be a warranty repair for you if it's under a year

[@burgandi.c]

Same thing happened to me!! I’ve had it for just a year and a half. What a waste of money!! I’ll never buy this brand again!

[@tigistmekuria5054]

​@@burgandi.csame here

[@morris4321]

This seems to happen a lot in cheaper TV's If you can it's better to get a good brand TV like Samsung,,LG or Sony but only thing is price

[@tamaraprince8247]

The TV was working fine we had a blackout due to a storm and it went out,..I tried to turn it back on this morning and sound but no light 65 inch tcl Roku and I get a white light and can hear the clicking of the channels moving but can't see it

[@LakshmiNarayananG37]

It's probably the backlight issue.

[@TamanMyers]

Same me

[@lawrencewaggoner9648]

Thank you so much, i have a roku tcl 55", and there was no picture but the backlight was still on, the warranty was expired so i cracked the back panel open and messed with the t-con cables prior to the video and got the same result you talked about, on this tv the main board and t-con are combined so ill look into buying a new one. 👍

[@A.O.AGames]

i need help with mine :( its still broken cause of the backlights

[@Chavo1991]

I bought i new main board and installed it and after couple of days it started with the same issues again. Has this happened to you to?

[@x.figaro7551]

Excellent video/tutorial. Using your information, I bought a main board and power board as a start to try and fix my TCL TV that had a black screen, no backlights and no sound. It was a faulty power board. For less than $60 for both items, including shipping, my TV is fixed. Thanks!!

[@debbieingram7628]

Hope its not backlight - its unplugged right now n its only 5 years old so kinda ticked off bout now

[@techtests]

5 years is pretty good for modern TVs to be honest. They're built with cheap components to lower the price, rather than being built to last.

[@ArmandSalmon]

I have a TCL 65R615 that has audio but just the faint LED glow. I've replaced the LED driver board with same behavior. I followed the steps here disconnecting one component at a time and the faint glow shows up in every scenario (except) when I disconnected the main board from the power board and then the TV would not power on at all. I tried flashlight test but can't see any picture... Just the faint glow of light. I have no issue replacing any board if someone can advise, but I'll throw in the towel if it turns out it the LED strips that need replacement.

[@syntheticdepeche]

before I open everything up I know TCL has a pretty good status bar that tells you everything you need to know. So when I power off the TV the status bar is dimly lit rather than full lit. When I power it on the status bar is off. There is no picture, even with the light shine test. There is sound. If I do A hard reset then plug in the tv after the capacitors have drained, the power bar will be bright for about one second. If I power on the tv during that second the screen will turn on, but then imediately turn off again. It works exactly the same if I try the reset again. Plug in, power bar full bright, turn on, picture for half a second then off. That means back lights work right? but again power bar will go to half lit when tv is off. It will only send signal to the backlights if I do a hard reset. Otherwise the status bar will only go half dim and off when tv is on, but no picture. Can you help me with an educated guess of what it could probably be before I open everything. I was thinking capacitors on power board?

[@WayneEdick-z7m]

Garcia Melissa Hernandez Kevin Lopez Shirley

[@urlame1447]

It’s weird bc my tv works in a blue moon but as soon as I turn it off the black light doesn’t work again

[@urlame1447]

It might be the tcon bc the tv does sometimes turn on but I don’t know which/ where to get a new tcon

[@dannyrivera6830]

Mine turns on after a while then slowly redims

[@Darrian4719]

Question: so my tcl only started doing this a day ago but when I put it on it comes on normally then the screen blinks black a few times and then cuts out. However sound still plays as normal meaning its the backlight coming off

[@IFUPokeTheLAMBULWakeThaLION]

mine too as its attached to a notebook, but the pic returns should as i change the channel, refresh the browser, or power on/off. this never happens with utube, peacock or any other channel, it only happens on utube tv. so the issue is,if any of the options recommended applied to ALL displays where im watching including the cable, motherboard or power, then that would be easy to troubleshot. the board, cables or power would present this issue regardless of whether im watching peacock, roku, utube, motherboard or regular tv and it does not...so im a bit stumped.

[@Darrian4719]

@oldsoul3576 what I did was I went into.the tv settings an just changed the backlight setting from 100 to 95 and it stopped for me still not sure why but hey it worked

[@johng7627]

5 years. Never again TCL. GFY

[@nemesiohallare9028]

Good day, my tcl tv model LED43P21US has a horizontal retrace and is flickering. Can you advice me for what is the problem. Thanks for your reply and more power to you

[@ivle8740]

Hey did you find the answer for that problem. Sound like the issue that I have and it happened out of nowhere.

[@gerlyndgarcia]

Same issue w my TCL 65". My sister said that TCL TV life is only 3 years

[@johna7184]

Thanks for this great video. After pressing the reset button I now get a message that says press the home button to turn on the screen. Pressing the home button does nothing. Does that indicate anything? I did the flash light test and can't see any images. I haven't taken the back cover off but after reading you website sounds like the main board.

[@esepetesegura]

My tv does the exact same thing, did you ever fix yours?

[@tamaolemolioleava684]

My TV is doing the exact same thing, any result on yalls

[@raymondfordres7060]

Wilson Charles Johnson Melissa Jones Amy

[@raptor5444]

I reset my tv by pressing the home button 5 times and then the up button then rewind twice and fast forward twice and it made my tv turn on but then after a few seconds it started to fade to black starting with the right side and slowly moved to the left. Is that still a backlight failure?

[@popopowinner]

Yeah this is what mines doing rn I reset it and everything

[@sldkjh]

Thank you for this video. After I tried your suggestion of reconnecting all the wires inside the problem an old Samsung had only gotten worse. I don't blame you, but reconnecting all the wires inside does not always help fixing the issue, it can also make it worse. I did see a connector where some arching must have occurred on high voltage pins, I think for the backlight. I might try to solder the wires to the pins directly if I feel like it and if that is doable. Wish me luck.

[@techtests]

Good luck and be careful!

[@sldkjh]

@@techtests Thank you! Considering the age of the TV and the severity of the issues it has I have decided to not spend too much time on it. I will probably let the TV get recycled soon.

[@sldkjh]

@@techtests I have fixed the television! At least, for a while. I took five wires, two of which had signs of arching, out of the nylon casing and connected them almost one by one, and then hot glued them onto the board. I tried to make sure that the wire was connected as good as possible and then solidified the connection with the glue. After five wires I just dabbed the whole blob in more blob and hoped that the connections were solid enough. And behold, after 3 minutes of warm up time where the issues were still the same, the image came back! I do not dare to turn the TV off now, as long as it works. Just to keep the circuits alive and make them feel good again.

[@A.O.AGames]

@@sldkjh idk how to fix mine :(

[@leedempster4743]

I'll never buy Another TCL TV IDC if it's 90 inch for 500 with Roku . I'm done with them ....

[@JamesJackson-sp2kp]

Video was listed for TCL TV. I've been working on TVs for the last 35 years or so there's no way I could have seen them all but Samsung is the only manufacturer that I know of that the cable between the power board and the main board and force on the back lights I've never seen a TCL model that you could do that You should be up front about that so people don't think that they're changing back lights because you're not going to get back lights on any TCL that I've ever seen by unplugging that cable

[@aloysiusliew3109]

TV turn on is fine but after watching about 5 mins. The screen turn black but still have sound. Anyone can advice what is the issue?

[@emmathompson2902]

How much would it cost to fix backlight

[@techtests]

If doing it yourself, you can get a complete replacement set for about $30-50 from eBay. A technician would probably charge $200+.

[@Yourmomssneakylink]

​@@techtests thats how much my tv cost 😂 i gyess i should get a new one.

[@mdhaikal5730]

Hi sir,I have Xiaomi A2. My child spray water. So suddenly now no display. But have sound and back light. Can water damage can be repair?

[@sofargoneyouwouldntunderstand]

I have sound and picture until I try to do anything. Shows menus and everything. Go to KZbin shows me the home screen and videos play a video black screen

[@morris4321]

anyone know what I can do to fix it My TV backlight is working but no picture and sound works ,,worked fine yesterday I turned on today and this happened everything seems to work fine except for the pictures not showing

[@MiguelOjedaJr]

This was super helpful, thank you!

[@Mikeysuperdopey]

What if I have a backlight and the remote light is on and I can hear sound but I can’t see anything. Model 65s446

[@GeorgePelosi]

Black Screen 43" TCL 4K With Sound Model 43S535, 2 years old. No faint images. Pulled off power board, Cap tester shows three bad caps will replace, but where is the link you mentioned that talks about testing the components on the power board? Are there schematics online for this board? Thanks.

[@pettypride6388]

I have the same model I think. 43 inch. 2022 model. Just stopped working today. It flashes light for a second when first turning on then goes black. Tried factory reset. Power cycle. Ugh. Kinda liked this TV

[@TaylorCrowell-l4f]

Where would I order the backlight from and what is it called?

[@ryanrapolsive5770]

Great troubleshooting guide! Got me to the root of the problem fast for my tcl 55s405tbaa. Ordered a new t-con board and back working like new!

[@helmutsandner6964]

I followed your instructions using a flash light test. You are correct. I was able to see the images faintly.

[@kishorsarkate9041]

Within 4 years TCL 43 inches tv blackout 😢 1/5 star ⭐️

[@arkajyotimanna6050]

Model name

[@handywijaya11]

Do you have any ide how to turn off screen,but sound on(youtube off screen mode),and back to screen on again wtihout restart the smart tv safely.... Like putting any switch in certain position...

[@chazshapiro]

When I disconnect the power board from the main board, the TV doesn't turn on at all. Any idea what's going on in this case? TCL 55S405. Amazing tutorial but doesn't seem to cover this. I have faint picture with the flashlight test and OK sound. The screen flashes for a split second on startup. I wanted to troubleshoot the power and main board before moving on to the LEDs but got stuck on this step. There are 2 twisted pairs of wires on the LED connectors to the power board. When the TV is plugged in, I measure 900mV across one pair and 0mV on the other. On the latter pair with 0mV, there is a ~20mV spike when inserting the TV power cord into the wall.

[@amandagross1580]

Any luck figuring this out? I’m having the exact same issue and not sure where to go from here since I can’t get a definitive answer on the backlight.

[@chazshapiro]

I determined it was the LEDs due to the 0V on one pair. That’s too much disassembly for me so I paid a repair guy to replace them.

[@jameshellinga6007]

So if the flashlight test reveals faint images, and none of the component tests totally fixes it, you need to move on to a backlight test?

[@FernandoRivera-sw7ed]

Thank you so much!!!

[@blueshoe214]

Who the fuck is unscrewing their tv, might as well buy a new one

[@TheOzthewiz]

Me! My 10yr old LG 42" (3-D) is all better now, thanks to me by replacing the power board. Total cost from "flea bay" was $22 (free shipping). The TV "discounted" price on Amazon, in 2013, was$592 (Prime shipping). Was it worth it to "unscrew" my TV? A RESOUNDING....................YES!!!! Ten years with NO problems is about as good as ANY TV (tube or solid state) will work. Although, this TV, because of the 3-D panel was considered a "premium" set MIGHT have higher grade components, but probably not. The old adage "they just don't make 'em like they used to" might be the reason! LOL

[@Killerhub93]

Do you have a video fixing the tcon. Is that easy to fix?

[@techtests]

I don't, but the @shopjimmy channel has plenty of different models covered - I would have a look for your specific model there.

[@yancaban4197]

Hello ! I replayed a few times this video might as well ask. I have sound on my tv. I tried the flaslight test but I cannot see any image. When TV is on I can see a "glow" and if I press left or right in the controller I can see the apps moving very very faintly but no image whatsoever its just the glow from the background lights that do the motion and I can see it. Following from your video this means I got a T-Con board damaged? cause if I had backlight failure screen would be plain black or if main board is damage I shouldn't get audio correct? My though is that I have a bad t-board but just wanted to confirm here first before getting one from ebay. Much appreciated !

[@techtests]

I would think that it's most likely the T-Con, but it could still be the main board or the connection between the two. I would open the TV up and try cleaning and reseating all the cables first, before ordering anything.

[@yancaban4197]

@@techtests that is true, first timer on this kind of things but regardless shouldn’t be too difficult. Thank you so much for the input! Will provide updates later for future reference for everyone else.

[@yancaban4197]

Follow up on my issue: TV full opened. Led blacklight working. Sound is good. Still with glow and faint images. Main board, power supply working properly. I disconnected the T-con from the main board and tv was still the same. I disconnected the T-con entirely and TV stays the same. Glowing image faint image in the back. Nothing changed. Time to get a t-con?

[@brandoncondon9335]

@@yancaban4197any updates? I’m experiencing the same problem as you

[@cgreenfield6655]

If I have both cables connected to tcon I see the backlight flicker at TV boot but never ultimately lights up. I did flashlight test and there is picture with no backlight. If I remove 1 of the 2 lvds cables from the panel it flickers 2x at boot on 1 half of the screen (opposite of the side of the plugged in lvds cable) and if I swap which lvds cable is plugged in the 2x flicker happens in the other half of the screen... I have sound and I'm guessing the tcon is the issue?? Great video btw!

[@techtests]

It's difficult to say for sure, but if you do have a picture with the flashlight test, then I would say the T-Con is ok, and it's most likely a failing connection/bulb in the backlights. I would test the backlight strips before replacing anything. You can use a couple of batteries and a pieces of wire to make a circuit if you don't have a multimeter and check each LED individually, and check the connections between them.