Failed While Filming! - Anker Prime 200W Power Bank

[@michaelpt83]

I have this with the charging base and have no issues, i absolutely love it. You may have gotten a defective unit and I'm sure Anker will replace it for you!

[@687donny]

He did get a defective unit tech isn't perfect My anker nano power Bank died on me after 1 use It won't charge a vape it won't charge a phone or anything so what did I do? go out and buy a Anker prime 20k for 100 bucks because if an Anker device is failing that means it's definitely defective and slipped through the cracks happens with all tech companies I still prefer anker and trust their products

[@Saltyeditzz]

@@687donnylisten im not gonna be a karen but please try stop vaping ur killing yourself slowly. On the tech side yes i really do trust anker more than most tech companies with the exception of apple which will ALWAYS just work without fail

[@floatingpoint5860]

Cells with highter capacity have almost always higher resistance and therefore can deliver less current. They also tend to overheat much faster.

[@theguru143]

these are suppose to be "gan" technology using new semiconductor tech to prevent that. They just did a horrible job designing these apparently. I just purchased the 737 because this new line is flawed

[@TheDesius]

@@theguru143 I dont think its the product itself. Maybe just worse quality controll. its not like its totally new tech, its still just a powerbank with screen exactly like the 737

[@wantyou1944]

@@TheDesiusdifference cells. 737 is li-ion, new one is Lipo

[@danstenis660]

I bought an Anker 16,000 mAH power bank some years ago. I didn't use it very much. The unit's charge capacity started decreasing after a year and continued to decrease until its capacity was very little. By then, the warranty just expired. Anker refused to replace it. I then bought an Iniu 20,000 mAH power bank, and after a year already, it is still very good. Sayonara Anker.

[@icebear6393]

Just read on the back of my anchor 737 it will support 12 volt power delivery but only through the USBA port so if you could find a USB-A to trick it into 12 volt output it will do it

[@BatteryAddicted]

This is my nightmare - buying something as expensive as this and having to go return it. I'd expect Amazon to take it back no question I guess. Thanks for the review. Guess I'll hold onto my 737s for awhile longer before splurging on this. Good to know about the 12v output! Are you planning on reviewing the 250w one? :D

[@bobbastian760]

If this is your nightmare you don't have many issues mate 😂

[@stomperthemixer1]

6:40 Battery Products and Power Banks are shipped from there countries and cant be switched on whilst in transit, for safety reasons and will only first power up once to plug in the cable for the first time. How I know this, I'm a Vine Reviewer and out of the box I first have to power it via the cord to power the unit into the on mode. I've just received the same Gloss Power Bank this year too.

[@dono42]

Although the 12V profile was originally in the Power Delivery (PD) standard, it has long been deprecated in newer updates replaced by 15V. There are a fixed number of slots available, so by supporting 12V means sacrificing something else.

[@tdcattech]

The latest Anker product I reviewed (C1000) supports 12V on the 30W port but not on the 100W port (according to the manual). 12V is so common, it seems an odd choice to phase it out.

[@An.Individual]

this power bank supoorts 12V up to 1.5A

[@jonathaningram4672]

I was wondering if it was because you had a 140 watt charger plugged in first before plugging the lead in to the powerbank, after all you said 100 watts in or out per port but maybe with a live cable a pin crossed to another and blew it internally? I had a 15,000 Mah power bank fail right out of the box charging my phone from Tesco, it wouldn't power down and all the lights kept flashing, got it exchanged the same day.

[@Vlaid65]

Mine arrived today. it was at zero charge too. but seems to be charging fine atm (only a 65 watt brick).

[@1410pdt1410]

I have to base as well. When I place it on the base it actually draws power from the bank. Kind of concerning. It shows around 0.4 to 1W when using the base.

[@CardiovascularCarePartne-kl7ej]

Wondering if there are faults with the Usb C port hardware. Had mine 2 months, hardly used and suddenly won't charge on cradle as it believes it is still having power drawn from it. It also kicks into another protection mode. Have tried the art to port rest that does nothing. Should be a very nice product but after watching this along with my own experience has left me wary of Anker for the first time.

[@maresking22]

Mine is doing the exact same thing did you ever get it figured out?

[@cK_Silent]

@@maresking22mine is also doing the same. Won’t charge on the magnetic base and the C1 throws a low voltage warning.

[@buzzluxx1042]

Same for me thankfully I'm still in the exchange window

[@hwj1822]

This happens to me too after 4 month of use (20x charging). I left it there on the Pogo-Pins for 14 days, and the Port USB-1 was suddenly defect after do nothing with it in this time. Low voltage warning! But the other port USB-2 ist fully working. Now I have a send-back-ticket. It seems, something is wrong with this model!

[@johnporter4189]

Put both ends of a single usb c cable in the 2 usb c ports for 4 seconds, that will reset it then charge up as normal

[@VistasdelMar2008]

Some of these devices, especially laptops, ship out with a specific requirement that you attach a cable and power connection to wake them up in order to turn them on. This prevents them from turning on while being shipped and knocked about.

[@jahmarley420]

We have three in our company and 2 out of the 3 did this... I had the dock and wondering if its a dock failure and not charging the cell 1 and discharges it to a certain point of no return. I used my device literally 2 times out of the year.

[@JamesReedy]

Mine shit the bed after 8 cycles, EIGHT. It refused to charge, refused to reset. After lots of futzing I got it to charge but it never goes to sleep, it thinks it’s outputting power to the ports despite nothing connected. Anker quality is sliding, this is the second power bank that died from them in just a few uses.

[@abbasalizadeh8428]

Does your 737 full up your drone batteries? I bought it for my DJI MINI 4 PRO's batteries, when I am out...

[@siljanjrgensen7073]

You gotta hold the button for 5 seconds and then rapidly press 5 times to do a restart on the unit :)

[@SolarErazer]

Source?

[@DanielVNZ]

@@SolarErazer Unsure why TD is having this issue with his, tried your restart method on mine (same version) and restarting it works hold seconds then press 5 times, reboots it fine :)

[@brettwalkom948]

​@@SolarErazerit's literally in the anker manual in the box

[@yusufdomun303]

​@@DanielVNZSo did you have the same issue then restarted it and it worked fine afterwards ?

[@WorldFamousUnfluencer]

11:05 Can't be sure ofc, but THIS action is probably not recommended, and could have killed it. Touching the positive side of a battery onto the bottom and the chassis of the power bank, WHILE it's plugged in and charging. (possibly also touched the charging pins)

[@IwanTimmermans]

Just received mine. Wouldn’t start. Then I plugged it in and it said it was 50% full. But then all of a sudden it was 0%…

[@Just_a_random_name_4u]

Mine just done the exact same thing as I type, has the problem resolved itself now?

[@IwanTimmermans]

@@Just_a_random_name_4u I fully charged it and it seems to work fine

[@MongoDude73]

Exactly the same behavior with mine (Anker Prime 12.000mAh) which I received today

[@An.Individual]

I got this power bank about a week ago. It arrived at 50% charge.

[@An.Individual]

The internal cells are 5,000 mAh. It says so on the bottom.

[@giovannimazzocco499]

On the specs of the 737 (written on the box side) USB-C supports 9V, 15V, 20V and 26V. 12V support is only available for USB-A. Did you try with USB-A?

[@jacobsarvis]

Not enough amps (1.5a) for my need (2.25a)

[@VladPokul]

28, not 26, 28*5a=140w

[@atngaming2019]

Is there a part 2 video where u got a replacement or fixed?

[@andrei54445]

thank you for this honest review

[@siannes4599]

Anker has usually skipped the 12v mode as it is optional, anker has recently started including the 12v mode with the new prime chargers.

[@SolarErazer]

Good video thanks for showing the 737 in the beginning

[@The.JZA.]

Can you review the Promate Titan 130? It can do 5v, 9v, 12v, 15v and 20v supposedly.

[@dovahkin97]

Just purchased a 737 140W instead of the Anker Prime 200W after quite a long thought around holidays before a long trip and then this video comes in suggestions. What are the chances LOL

[@siannes4599]

Good day tdcat tech 👍🏾 did anker ever suppy you with a refund or replacement?

[@tdcattech]

I returned it to Amazon and was refunded.

[@steveb013]

hi, so you said that its doesn't work well to charge the mini 3-4 pro batteries in the hub ?

[@moathherbawi]

this message appeared to me when I unboxed it and turned it on. I pressed the power hold for a while and it worked since then. I like how fast it is, but the draining is also so fast.

[@pohalsted8847]

My Prime died at 29 cycles. My 737 is still alive at 140 cycles. The 737 is so scratched up and beat down I can barely read the screen. Yet it is still going strong. I can see why the prime is selling at the same price ($109) as the 737 on Amazon. The 737 is a tank.

[@JamesReedy]

My 737 shit the bed after 8 cycles. My son drained it to 1% with his iPad and it refused to charge. Finally got it to charge but it won’t goto sleep, it thinks it’s still charging devices even tho nothing is connected.

[@chrisjfawcett]

Can you charge the powerbank through both USB C's at the same time to reduce charging time?

[@tdcattech]

No. Just one socket for input.

[@LogoSecretLovell]

…that may be only for the 250w version”

[@roocatuk3719]

Mine turned into a brick after a few days of using it, comes up with a error for low temperature and a error code e113. now it will not charge or recharge any devices. Returning it to amazon :

[@Thomas-yr9ln]

What bothers me the most is over 90 percent of these power banks don't come with a charger or offer one for sale.

[@RationallySkeptical]

That's nothing. My Anker Prime 250W arrived DEAD IN THE BOX, unopened! My 737, on the other hand, has been flawless from day 1.

[@marinamarinx7655]

My first 737 can't charge Samsung with 45W, only 9V 3A That died after 4-5 Month The new 737 can 9V 5A (PPS)

[@smithamith7795]

Mine doesn’t charge after 6 months and 60 cycles

[@greegp7400]

Warranty is 2 years so , they replace it , but yes expensive stuff and die. I have 140w 24000 i hope will work

[@Geoffwhite18]

It says in/out on both ports. They should replace the power bank for you no questions asked.

[@tdcattech]

I returned it. Amazon refunded it within 12 hours of the package being picked up at my door which is great service from Amazon. I wonder how many of these are going back?

[@Geoffwhite18]

@@tdcattech I love the no hassle amazon returns!

[@greegp7400]

On my anker only upper is 8n/out bottom is only out 😅 I have 140w 24000 24k

[@kylie6583]

It could be the power bank you are using to charge it. Charge it through mains power and see how you go.

[@prestwickpioneer3474]

Same happened to me today with the 27650 version.

[@PaulMathews-p4o]

Atleast it never EXPLODED and BLOWS YOUR BALLS OFF :o

[@hanshogne]

Did you figure out what went wrong?

[@scottw595]

Had two both failed.

[@robfrazier9865]

Bought 2 of the 250W primes and both arrived zero volts - completely dead! One actually failed right out the box and wouldn’t accept a charge. Anker said they will replace. 🤷

[@DarcyWhyte]

I just received the one with the base and exactly this has happened. It had zero charge and after attaching it to the charger it worked its way up to one percent. Then it powered down and will not come back up. I think I have to return it.

[@thegrindizreal5896]

Mine turns up tommorow i was hopeing to pair it with the asus rog ally but im really skeptical now lol😅 hope i havent just ordered a faulty unit from amazon since i bought on refurbished unit through amazon to save a bit of coin

[@bc_usa]

Oh it's definitely a paper weight at best. 😮

[@NAPELAKAPU]

Where did you get the voltage analyzer?

[@tdcattech]

If you search USB Voltage Tester on Amazon, you'll get plenty that look very similar or exactly the same as this one (with the usual random brand names).

[@tremorflow3614]

I had an issue with my brand new 737. Charged it up fine. Left it for a week, went to get it for a trip and absolutely nothing. No ports work out or in for charging. Basically a dead unit. Tried the recommended reset putting a type c to type c in and out to rest and still nothing. I bought the 737 from a local store here in SE Asia that told me to contact Anker which I did. They told.me because I'm not in the U.S. that they will not do anything other than a partial 15% refund. The partial refund of course went to the store that I bought it from in SE Asia. That is the end of Anker anything in my life and I tell people never to buy their products.

[@dimagass7801]

I know I'll drain faster but it won't even charge one mavic 3 battery! I had like 32% left and it charged it to 86% so basically 54% slightly over half way before it completely died from 100% charged to 0% on the anker and the battery is supposed to be 20,000mAh and the DJI battery is only 5,000mAh and it didn't even fully charge it! It has been charged once at that point with 100% battery health, I got it for $55 tho absolutely insane for $130c and I'm getting an flow delta way overkill but downside I can't take it on a plane for travel

[@dimagass7801]

...hopefully that lasts because I have seen that it's hit or miss some of the bms boards stopped WORKIKG after a month! And some people haven't had issues so fingers crossed 🤞

[@4damula]

I will not buy Anker anymore . They are the best until they break. I been through 2 737. And my order power core quit working two. Every Anker I own broke in under a year

[@PaulDavis-n2o]

Did you find a solution to this?

[@TristonX27]

Are you planning on reviewing the 250w one?

[@siannes4599]

These super high output power banks are turning out to be pretty sketchy...I'll stick to my 20W INIU 20'000.

[@tdcattech]

Great when they work. Very handy but I agree, a little sketchy. Good word for it 😄

[@exploring_thailand]

Does the 737 not charge the drone batteries at all?

[@tdcattech]

They do but, in my experience, not reliably. Sometimes I just get an under voltage warning and they refuse to output anything. Not sure if this is because DJI is expecting 12V which the 737 can’t provide.

[@anthonywilliams7686]

nine never exceeded 37C when charging so I guess you have a faulty unit. Whilst it didnt charge at the full stated rate it was only a couple of amps down and did not decrease in rate untill close to a full charge.

[@thirdnormalform]

What's the battery chemistry? That's what matters for long term reliability.

[@ericklein5097]

The other model (737?) has Lishen 21700 cells. LR2170LA I believe. I would check the channel ChargerLab. They do EXCELLENT teardowns on this kind of stuff. I would almost bet the house that this is going to be the same. None of the the other ones (LFP, LTO, etc) have the energy density to be practical. Compound that with the fact that a 4S discharging at 100W is going to see a max of about 9A and if you were to try 200W you'd be at 18A so a Molicel/Lishen/Samsung power cells is absolutely necessary. You need one that can support at least 25 or 30 amps.

[@Slashingthrough]

Guess send it back and hope the next one doesn't have this problem. Bad quality control again from Anker.

[@artbrutnewyork]

Was the issue ever resolved?

[@bc_usa]

Yes he got a refund.

[@inachu]

6:20 yes it is a expander

[@aurorayoru5333]

7:19 the one bigger than this has the brighter screen for some reason

[@exyuvucko]

I have seame problem with my 200w 😢

[@shaiuken]

The anker 737 was great, but it bricked on me Trying to contact the alliexpress shop atm

[@greegp7400]

Aliexpress sale fake 😂

[@shaiuken]

@@greegp7400 fr? But I bought an anker product I got a refund and switched to ugreen

[@crystalrain9016]

Heads up …my 747 died after 20 minutes of use … sent back under warranty…. Anker sent me a refurbished one 😢 informed that this is what they do under warranty ..that’s total crap …

[@g-moI]

It’s really crazy though, didn't u ask for refund ? And buy from elsewhere

[@MLB_PUBG089]

I want buy it but i see your comment i change my mind thank you 😢 #ANKER give fake warranty refurbished 😢😢😢😭😭

[@myv6mustang]

Mine took a few weeks to fail but they sent me one brand new in the box. Bought offf Amazon

[@DarcyWhyte]

That really sucks. So you paid for new and you got used. May as well have bought it in facebook marketplace and paid liess.

[@booshwilson8814]

Bot account

[@DroneManMurphy]

Ohhhh no! My exact battery is scheduled to be delivered by UPS tomorrow! Perfect timing with your video! 🤷‍♂️🤦‍♂️🤔😳😂 Coincidentally my Bluetti EB38 unit just had to be sent back with a similar “Short” issue and I have never had that issue before with any of my devices. I wonder if it’s those “Chinese/Russians” taking it out on us for world events? 🤣 Noooo, I’m kidding about that. Hopefully you will be able to get yours replaced quickly. 👍

[@tdcattech]

As I mention in the video, I’m sure that this is not a common problem. There will always be some faulty units. I hope yours is a good one! 👍🏻

[@theguru143]

it absolutely IS a common problem unfortunately. I've seen many reviews and videos that this new "gan" line of theirs isn't typical Anker quality. @@tdcattech

[@bc_usa]

​@theguru143 Strange because this is the first negative I have seen on this unit and I did alot of research before I bought all 3 ankers and they're doing fine.

[@eric131313]

Well on positive side this thing has protection working 😅

[@inachu]

I have one and have no issues with it.

[@LucWijdeveld]

I have just had it for 2 days, first fully charged (with an Anker 45 watt fast charger). Then I charged my Samsung Tab S9 Ultra, the tablet indicated: it charges super fast. Also washed from 37% to 100% in 25 minutes. It works perfectly here otherwise. You can also adjust the display sharper. I think you had a bad copy, can happen

[@rypin]

Now is working?

[@tdcattech]

No. Returned to Amazon. Dead. 💀

[@rypin]

@@tdcattech then i so scary T_T Because I want to buy this powerbank but I scary that I have trouble like you and i must send return powerbank :

[@tdcattech]

As I mentioned in the vid, I’m sure this is just a defective unit. It happens.

[@bc_usa]

​@tdcattech Then why don't you prove it by buying another one? It would make sense to do a follow up video testing another unit.

[@yusufdomun303]

​@@tdcattech You said you tried a lot of combinations. When trying to reboot it , did you hold it for 5 seconds then press the button 5 times ?

[@sspetnazz]

anker has a pos custcare. they dont honor warranties well they said you bought it from amazon...return it to amazon? really?

[@renmedia]

That was Bluetti not EcoFlow. And the charge speed dropped due to heat.

[@tdcattech]

Yes, I corrected myself a few moments later in the video. 🙂 Why do you think this is heat related? The 737 charges at the same temps and maintains 100W or more.

[@renmedia]

@@tdcattech I have no ideea, but for sure is thermal throttle. Not ok, but something going on there.

[@USBANGELcom]

🎉🎉🎉 PD fast charger manufacturer based in Shenzhen looks forward to your cooperation with you.

[@matty_v]

Had two both failed also

[@aliensstolemybeer5362]

I had a anker 737 fail on me after only 65 cycle charges according to the onscreen display. Sent it back straight to anker and they replaced it within four days. It's been ok so far but we'll see what happens.

[@70soul35]

I had exactly the same situation after taking it out of the box, it didn't react, only when I connected the cable to charge it first showed me 50% and then it charged from 0%

[@tdcattech]

How is it working now?

[@70soul35]

Everything works fine now, I also have a charging base, only one problem is the 20,000... actually does not count towards the 20,000 battery capacity of the devices you charge. For example, the phone and iPad give a total of 10.5k capacity and I charged the phone from 40% to 97%, the iPad from 50% to 97% and the power bank went from 100% to 58%. I will add that charging base, when you insert a lightning cable into the port, reduces the speed of wireless charging, which may even be good if you do not care about speed as quickly as possible and it will increase the health of the power bank over time.

[@70soul35]

I thought that I would be able to charge my iPad and iPhone almost twice on this power bank, at this point I'm wondering if it might be worth buying the 27000 (but is huge!)... it has Bluetooth and a dedicated app.

[@leighhaynes]

Mine was the same, arrived completely flat and wouldn't turn on. On first connection it briefly showed 50% before starting charging from 0%. I guess this it what it does when first initialising. It then continued to charge fine at 65W (limit of my charger).

[@70soul35]

​@@leighhaynes I also bought a larger one (27650) everything works fine on both, except for a slight error when I press the power button twice (I don't remember if you mentioned it in your video, an orange dot appears on the screen and in Anker this technique can be used to charge devices with lower voltage) but later when I put it on the charging base I have to remove it and put it back again to start charging.

[@steph_nyc]

Just bought one. Lets see if im God's favorite or will end up having troubles 😂

[@zacharycompton5624]

I like the bag to put my cables in.

[@geekyboytop]

Well my 737 failed literally after 10 charges and unfortunately I use it as a travel charger so it is older than a year and anker will not replace it. The truth is they provide no customer service and sell shitty products that do not work. Do not ever buy anything from them.

[@kazmirzleszno]

I had the same thing with mine. open it and disconnect the links. Maybe this will help.

[@kazmirzleszno]

You did what I did. You have connected charging to the C2 port. In the manual, this port is called OUT, not IN. There has been a conclusion

[@tdcattech]

?? It literally states IN/OUT on the charger. Does the manual conflict with this? Either way, this shouldn’t cause a problem with this type of port. There are many examples where a cable carrying power might be connected to an output only PD port.

[@chrisjfawcett]

@@kazmirzleszno Could you let me know how this discussion concluded? I am not getting any of the outputs Watts I should be and I think I might have charged it through the 2nd USB C port

[@kazmirzleszno]

​@@chrisjfawcett​@chrisjfawcett the manufacturer tells me to show proof of purchase and they don't want to talk. I showed them the problem. the manual clearly shows that port C2 is the output port.

[@kazmirzleszno]

​@@chrisjfawcettIt needs to be dismantled and repaired.

[@chrisjfawcett]

@@kazmirzleszno Thanks for your response. Surely the manufacturer should confirm if port C2 can be used as an input and an output??? Surely thats the first thing thats needed

[@bestestimesreborn]

Hehe EcoFlow. It's Bluetti lol

[@tdcattech]

😂

[@theguru143]

I almost bought that thing, but after just a little research I realized it was the worst product that Anker has ever released. I went with the 737 and it's associated charger instead. Either their engineers were replaced with idiots or they really screwed the pooch on this product. I'll stay away from their "gan" products for a while

[@samuelsulaiman]

Does the 737 a good product?

[@theguru143]

I've had it now over a month and I have no complaints thus far. Just know that to charge it fast you have to purchase the separate wall charger. I didn't mind that too much because now I can charge multiple devices from that WHILE charging the 737 and use the 737 when I don't have the option to be plugged in@@samuelsulaiman

[@Hitokiri926]

What makes it the worst product? Serious question since I’m looking at power banks

[@FATL0L0]

Mine came drained when New

[@bc_usa]

They all do.

[@charlieespeleta5616]

and your not supposed to charge on the second usb type c, first type c is the input

[@tdcattech]

Can you direct me to where this is stated? The only hint of this I can find is a listing of what is being shown on various parts of the display. But this is describing what is happening at that moment and does not indicate the sole purpose of the the port. Anker would never design a charger like this. Can you imagine the return rate.

[@sinepari9160]

There is an in/out, and the other is just out.

[@leighhaynes]

Both are labelled in/out see @16:50

[@MrCorgun]

Thanks for the video 👍👍

[@ricoviii1]

Haha shit overheats can't even do what it says on the box

[@richardcharrington6145]

i had exactly same problem

[@1410pdt1410]

I am having same issue. Anker wants me to "send a video" and all this other stuff before they question it.

[@mollyrobben7470]

🤬🤬🤬 my 737 crashes my Samsung Galaxy S23 Ultra!!!

[@technoklutz]

At least their safety protocol kicked in! 😂😂😂

[@tdcattech]

😃 Absolutely. Well done Anker for letting your products fail in a calm and controlled manner.

[@jamesphillips2734]

Had a similar problem but not the same: Arrived at 0% charge Only charged up to 30% Used it doen to 26% to charge my phone Then plugged back in and said only 1 minute charge time and wont charge past 39.23% now

[@Bikepacking]

You made a brick

[@BenniYtbe]

Same as mine doesn charge now😢 after 4months

[@fellowirishartists]

Unfortunately you put a power in into a power out only port and fryed it! You need to read the manual before using next time 😂😂😂

[@WorldFamousUnfluencer]

That's incorrect. Both ports are in/out. It even says so in the manual. maybe you should read the manual before commenting?

[@vktravellog1242]

It is dead. This video didnt go so well 😂😂😂😂

[@Random_4400]

Rubbish.

[@charlieespeleta5616]

read the instruction

[@cr6787]

I hated the anker

[@Bgriff1974]

Wow, I always thought Anker made a good product. @anker screwed the pooch here!